Exceptional product design and quality, with above and beyond customer care!! As an added bonus, I have received unparalleled compliments on my Artemide products!!

Horrible customer service. I called multiple times and wrote several emails, trying to fix a lamp (Artemide Megaron) where likely the dimmer was no longer functional. They had absolutely no clue what to do about it and were unable to suggest the best way to deal with the problem (come to store with lamp vs, ship it to their repair location (apparently not in Manhattan), vs. order dimmer and have installed locally). I was told to send photos to an email address, which I did, yet no response despite 2 additional reminders. Dont even try to get anything done there, it will just be a waste of your time. HORRIBLE.

The store is fine. However, the service from Artemide is non existent. So you better hope that your beautiful but very expensive lamp never breaks down.

Beautiful lighting arrangements and b displays! Very artfully done & aesthetically pleasing.

Attended an event here, cool space

I wish I can give them no stars but one is the minimum. Overall there is zero customer service. No one answers the phone nor responds to messages left on v-mail. E-mails are ignored as well. They mind as well be out of business unless they already are and no one told me.

Awful! They never informed me anything prior to the sale that there will be a freight charge. They charged me an astronomic amount of: 750.00 just for delivery.fter going back and fourth and involved my Credit Card company I never got any reasonable responds from them. Other then: This is our policy...Crazy and Ridicules is not even the word!

Top quality designs, great showroom, knowledgeable staff.

Excellent service. Awesome products