Of the many boutiques visited between CA & NY, this one is the best by far as far as selection, stock, and outstanding service. Jill is the best and an absolute sweetheart! Will only shop here for my red bottoms!

Purchased directly from the brand. Received defective (Irizia Black Patent 100mm pumps). Arrived with black marks, interior scuffing modeling a wear and tear look. Also, poor packaging in the actual shoe box. What happened to inspection and quality control prior to shipment?  Not what I expect from Christian Louboutin. Had to seek a last minute alternative due to this companys negligence and poorly executed resolution. Hung up on by client services multiple times and not offered a prompt resolution along with no sense of empathy. My refund was unnecessarily delayed. Requested a manager multiple times and it was not honored. An associate did falsley represent themselves I found out later as a Supervisor and still did not promptly resolve the matter. No one went above and beyond. I will not support or recommend this company due to horrible customer service experience. Unacceptable on every level. Mortified as a first time customer and purchasing directly from the brand. I was expecting the same if not best as my great experiences continuously with Jimmy Choo, Giuseppe, Manolo Blahnik, Gianvito Rossi, Gucci, Dolce & Gabbana and Chanel.Their quality products are delivered in pristine condition. CL must understand that customer/client services can be the beginning to the end of a brand. Very possible. You will not get my funds.

I believe the young lady who helped me was Amanda! She was sooooooo nice! We left with 4 pairs of shoes ! She really helped us find the size we needed and the colors etc ! Loved this location even the security guard helped my husband with the baby it was GREATTTTT!!!

Excellent selection! Sales people were warm and attentive unlike the approach many other luxury brands have been taking lately. Highly recommended!

Very rude and unprofessional staff. I had an issue wanting to change a pair of shoe. The manager professionalism was was at all time low. I love Christian Louboutin. I will still shop with them but not at the Madison Ave location. Again the manager was very disrespectful & rude. Thank you.

First time shopping at Christian Louboutin store and the experience was great. I brought these two shoes for my wife on our anniversary.

I figured I would stop here for the first time as I have been looking to treat myself to some high-quality shoes to wear on my birthday. I was utterly disappointed. They require masks for all patrons despite vaccination status. This is fine, but the doorman will let you fumble for ten minutes rummaging through your things for your mask before offering one from the store. When I attempted to enter, he said there was a wait due to staffing (not capacity limits) and it could be anywhere from 5 minutes to an hour and slammed the door in my face. I suppose you cannot even browse the store while you wait. Needless to say, I will take my money elsewhere. Manolo Blahnik, down the street, has absolutely lovely staff and allows one to browse.

Best customer service of all the louboutin stores I have been to. Very friendly and Tansu was wonderful!

Love this place get you some red.

I had a wonderful experience at the Madison Avenue, New York, New York store today. Thank you for being excellent!

Short staff you may probably have to wait outside. They do have men footwear.

Found these little cuties today. 👌🏽

If I have to go shoe shopping this is a pleasant place to go.

Love love love!!!! THANK YOU CHIGA (sales women) FOR EVERTHING! great service attention to detail. Keeps me updated on shipping and everthing.

You have to get loobidoo it smells devine

Excellent. Im a technician so I had my work clothes on(work pants, timberland boots, company shirt) and was very well treated and serviced. The associates were very friendly and helpful.

Incredible customer service ..impecable health standards maintained..just lovely!

Amazing store! The customer service here is impeccable. Mark is a great associate who will go out if his way to find you the perfect fit. I will continue to return to this location because of the level of service that Mark provides!

Salesperson was very attentive and friendly made it easy to shop and offered a lot of suggestions very happy with my purchase

Incredible experience! Best Ive had of any Louboutin boutique. I wanted a specific pair of shoes for my wedding last minute and not only did they upgrade my shipping at no cost to me, they included an extra shoe bag and handwritten note. Well done, Aileen! I have several pairs of shoes from all over but this will now be my exclusive source of LB shoes! Thank you!

Chiga was amazing!!! I was looking for a shoe for my graduation ceremony. I was uncertain what style or color I wanted and she was sweet, patient, and extremely attentive. Her sole goal was for me to find the perfect shoe that I loved. This customer service is unmatched and uncommon in luxury stores. I will definitely be back!

Good selection

Owen in Mens was excellent. He offered to bring out more than the shoe I asked to see (others that he felt suited my needs), and one of them ended up coming home with me. I had a very relaxing experience. He listened carefully to what I was looking for to make an appropriate recommendation, and I would absolutely work with him again. Im a woman and sometimes I feel uncomfortable buying mens, but an ankle surgery limits me to fewer options in womens. I was happy to find an associate that made me feel so welcome.

Red bottoms, do you have a pair

I went in on Christmas Eve to figure out what size I am in Louboutin shoes because my boyfriend said hed buy me a pair. I was up front about this and that I wouldnt be buying that day, but the woman who helped me (Erika) was still amazing. She offered style suggestions and was able to choose the right size for me on the first try. She gave me her genuine attention the whole time and was so friendly and nice. If youre in the market for Louboutins and are in NYC, I highly recommend heading to this store.

My mom and I are here in NY for a week on vacations, this is our fourth time in the city . I wanted to try some Louboutin so we went to the store, it was an excellent experience, the staff very helpful and very kind. My mom gave me my first pair, I love them! I definitely will come back again. I loved to shop here 😊

So friendly and accommodating here!

Owen was extremely helpful. From the moment he saw us, he asked us if we wanted water, coffee, or champagne. He then made sure my GF was able to get the exact shoe she wanted shipped to NJ. Great experience. We will definitely come back when were in the city

My boyfriend & I traveled from Pittsburgh, PA to NYC for my birthday. I thought this would be the perfect time to cross owning a pair of Louboutins off my bucket list so we headed to the Madison Avenue store.As soon as we entered the store, Erika Dominguez greeted us with a smile. Throughout our shopping experience, she was helpful, attentive & so much fun! I couldnt have been happier leaving the store in my new shoes! Thanks Erika for making our experience so memorable!Even the security guard joked with my boyfriend & took a picture with us on our way out. Overall, everyone was great & our experience was fabulous from beginning to end! I would definitely recommend this boutique!

I love the shoes except the stripper platform heels they need to retire, they are looking dated. The red soles, the luxury, its always got a shoe that I want. I love flats and everything is top quality. Pricey as hell but worth every penny.

I was looking forward to purchasing my first pair of Pigalle last week on my girls trip to NYC. We walk in and it was 3 sales people at the register. One of them spoke and I began to look at shoes. No one ever asks if we needed help so after about 10 minutes, I got the shoe I wanted to try on and went to the register to ask for a size. Another young lady came over and she was very helpful but I had made my mind up I would not spend my money there. We had been touring the city that day, Please dont judge a book by its cover. Thanks for the water Monique

Very good costumer service. Enough models and number of shoes. Every model I liked they had my number. Price was little higher than in Paris stores (30-40€).

They definitely took care of me here. I needed help choosing a few pairs of heels for my girlfriend. The employees are beyond helpful. Ill definitely be back.

The floor attendants were extremely helpful with offering different styles and fit. Fell in love with two pairs and had them shipped home! Perfect.

I dont understand customers that are purchasing items and then are trying to return them as it is showing in a review here. If I use something I will never return it!. I think the customer service at Christian is great, chic, the place is beautiful and their shoes, well, what can I say, I hope I can afford to buy at least 6 pairs but with the one I have purchased is okay.when economy gets better I will.

My girlfriend and I have made it a special tradition to come to the Madison branch of Christian Louboutin every NYC trip. Most recently, on December 17. 2017, we were fortunate enough to work with Jose Bravo who was attentive and great at customizing the perfect red bottoms for any occasion Needless to say four pairs later, we are very satisfied with the 5star service, and look forward to coming back to our favorite Christian Louboutin store in the world.

Vanessa and Jose are great and knowledgeable! They always make you feel welcome 😁

Love love love all of the collections I personally own several items and never had a problem

Fantastic location, selection and service!

The custome service was really great! Helpful and polite..... Eddie was just the right person for my shopping there. I really enjoyed it. Thank you Eddie!

Awesome staff and service! Jose and Eddie were absolutely the best! After being treated like garbage at the Saks Fifth Avenue boutique, it was so refreshing to actually have staff that was willing to listen and give us excellent advice! I initially wanted to have a pair of shoes that needed to be custom ordered but after trying on another style, I actually decided on two pairs rather than the one pair lol! I got the Lady Peep Sling and the Balavenezia and treated my wife to a pair of loafers as well! The time and money we spent there was well worth it! I will definitely go back for all of my future purchases! Thank you so much for making my visit memorable!

Wonderful service! I was not dressed very nice and I did not expect to go shopping here that day but everybody was welcoming and helpful and treated me great. I had an amazing experience and purchased my first pair of Louboutins!

July 2014...My daughter just graduated high school and her giftwas a pair of Christian Louboutin shoes....so off wewent to the Madison Avenue store...We read someof the reviews and were not sure of the service wewere going to receive...WELL from the momentwe entered the store Jose Antonio Padila wasattentive, helpful and very funny as well...The storewas busy and he told us he would be just a momentand he had an associate come over and start toassist us...as soon as he was through with anothercustomer he came right over...needless to say hehelped my daughter find her dream shoe and sheIS EVERY SO HAPPY!! Thanks Jose for all yourattention and for making sure our shoppingexperience at Christian Louboutin will beremembered...See you next time...Laura M...

This is the larger location of 2 in NYC. They are very helpful and they have a wide array of stock in this store. The shoes are nothing short if gorgeous!! They have a desperate mens department attached. Must come here!

Great, spacious store with knowledgeable staff and allot of room in the store. I love their shoes!

My husband and I went to this location on a last minute whim and we were so pleased.Mr. Eduardo and Mr. Jose were professional, personable and so accommodating.There was no judgement and they made us feel comfortable right from the start.I told them what I was looking for and they gave me the pros and cons of each choice.Buying such expensive shoes is not a regular occurrence for me and they understood that.I bought the simple pump in black patent (with the small platform) with a 100mm heel.My experience was wonderful. They were so easy to relate to and we spent more time chatting and laughing than I would have thought. I highly recommend this location and these gentlemen if youre looking to purchase a pair of Louboutins.

Check out these crazy red bottom shoes. Comes in all sorts of heel size for the ladies. All covered in pyramid studs for the boys. Or visa versa. There is a show room where you could test drive their goods. They also deliver and ship world wide.

Good selection. Wish there was more. Exactly what you’d expect. Friendly staff as well.

Love my sales associate Jose,hes very nice n friendly

My sister and I went for the first time and we didnt know exactly what we wanted or our size and Eddie assisted us and was very patient. We tried on probably 10 pairs of shoes until we found the right one! I am in love with the shoes I got and couldnt be happier. We didnt feel rushed even as the store became busier. They were able to ship the shoes directly to my home so we didnt have to carry them around in the city. I cannot say enough wonderful things about the job Eddie does at this boutique.

Excellent service and a great atmosphere. And of course the shoes. 😘

So i go into the Madison and 75th street store today to return a pair of shoes given as a cbristmas gift. The curly hair lady says:You had 14 days to return the shoes.ME: Thats incorrect, the Horatio store says returns are honored until january.THE CURLY HEAD LADY: Then you must retun them at that location.ME: Dont you all have the same policyAs a matter of fact your policy is right here in front of your face that says returns are honored until January.THE CIRLY HEAD LADY: OHH HAHAHA.Then goes in the back put a battery in a black girl back who came out with an attitude and processes the return. I frequent this location butNeedless to say this location SUCKS AND I WILL NEVER RETURN. VERY UNPROFESSIONAL and DISRESPECTFUL ALL BECAUSE THEY HAD TO TAKE BACK A PAIR OF SHOES THAT WAS TOO SMALL. NOT TRUE TO SIZE. SMDH

Customer service could be better. I was in the store 10/23 and i got 2 pair of shoes but the customer service sucks. .ill rather spend my money with gucci...i want to thank Jose for ur help because it wasnt for u i would had left.so thanks Jose Padilla ur the best person..the store needotr workers like u..

Convenient location and great customer service. They carry a wide variety

Helpful staff, Jose is clutch and will get what you need.

Great selection and outstanding service. Thank you José!

Awesome store and even more awesome CS!

High end exceptional service

As I got in treated me great

The easiest way to make your wife happy!😃😃😃

Jose was great and very helpful.

Ill give it 3 stars,The shoe collection here is massive which includes the limited edition styles. The staff and customer services are O.K

Customer service was great.

Great buy, good customer service

The best store in the U.S

I want to but the whole store

Little disappointed with the selection, was hoping to see more uniqueness

Owen was absolutely superb!!

Love this location

Exceptional service!

Great and excellent service

Awesome customer service

Shame on you women who want to buy clothing or shoes wear them out to try and act like you can afford that life then try to return the items back for money that is the lamest thing ever . if you cant afford it dont spend your life savings on it then try to get a refund!

Great experience

Love

Nice

Nice place!

In

Excellent shop, everyone was very friendly and understanding.

Superb experience! This luxury shoe store is great! I highly recommend it. Thank you so much ! Yours truly.

Very good service

Cl this store is great