The team here is awesome and I can tell they’re working really hard. Haley made rescheduling my appointment so easy and she did everything she could to be as accommodating as possible; I know that’s really hard right now while staffing is so unpredictable during the pandemic for all retail shops. She was truly so kind and helpful. Krissy helped me pull and try on dresses and was soo attentive and awesome to work with. I really enjoyed my experience and it made me feel like I’d go back to buy a dress even if I wasn’t a bridesmaid. Thanks team!

Recently visited this location with college friends looking for a simple dress for a second time around bride. Just want to give a shout out to Izzy who was so accommodating. Her patience, suggestions and good sense of humor made this experience fun! Would recommend Izzy to help out future brides.

I came here for an initial bridal appointment. Hailey, the senior stylist, made the experience fun and highly educational. I definitely came away with a better understanding of dress styles which is what I was looking for. Thank you, Hailey!

I got my wedding dress in 2019 and had to postpone and my wedding dress didnt fit, I called BHLDN and Emily was a complete angel! She was so sweet and made the whole process easy! I was able to do a store credit and found another dress!

My daughter had great representationAnd found the stunning wedding gown that she is beyond excited to wear next year

Amazing staff, from the moment we stepped in, we were welcomed by the security and sales staff. Helped us find clothes and sizes, made sure the fit was perfect and added suggestions when we were unsure of what we wanted or what we wanted to do next. Best Anthropologie experience weve had.

I had a wonderful experience at BHDLN both times I went! My first appointment was with Vasiliki. Vasiliki is amazing and I immediately felt comfortable with her because she speaks Greek! She made me feel beautiful and truly understood how I wanted to look. She had me try on 7 different dresses and I absolutely fell IN LOVE with one gown. However, my mom wasnt with me because I only went with some friends for fun, so I couldnt say yes. I brought my mom, mother-in-law, and brother back for a second appointment and this time, I was paired with Paola. Paola was such a sweetheart and made me feel stunning in my dream dress once again. With my mom finally there with me, I let the tears flow and had my moment.Unfortunately, I didnt end up getting the BHLDN gown because there was another dress at a different salon I had to try on. I ended up going with that dress, but the BHLDN one was truly perfection. Paola and Vasiliki were amazing during each appointment and they offered drinks to me and my guests. At the end of each appointment, they wrote out the name and price of everything I loved and also wrote the most thoughtful messages. Paolas made me tear up reading it when I got home! The atmosphere at BHLDN is so warm and inviting. They truly care about finding you the gown of your dreams. I was surprised at how affordable the dresses were, but I have to say, the accessories were a lot pricier than Id be comfortable with. The dresses truly provide something for everyone, but I wasnt wowed by the veil/accessories. Overall though, I had a wonderful experience at BHLDN and 100% recommend it if you want to feel pampered and cared for while shopping for your wedding gown!

Paula was excellent, very supportive and they dont work on commission so theres no pressure to buy at the first visit.

Just had the most amazing experience! V was my stylist and she made my mom and I feel warm and welcome from the start. She was so helpful with trying on different wedding dresses, including pointing out details we wouldn’t have noticed. With her personable and honest assistance I found my dress (accessories too!) and couldn’t be happier.

I love all BHLDN stores, my best friend and my boyfriends sister both got their wedding dresses at a BHLDN.

Online it says that the store closes at 8 pm. I came at 7:20 pm and it was closed. It would be extremely helpful and respectful to your customers to update the hours of operation of this store online and not just on the piece of paper on your door. It would have saved me time and money, and it would have spared your store from a bad review. Thank you.

Emily was so lovely and she helped me find three perfect dresses that now I have to decide between! She made the entire experience easy and lovely and paid so much attention to detail. I loved every dress I tried on, I highly recommend getting your dress at BHLDN!

Worst possible experience. The dressing was fine, but my area of the fitting room had yellow light and little space. The other area was so much better. Then, when I fell in love with a specific dress, I was told it was on back order, but not to worry, it will get here in time for alterations. It was delayed, which left me panicked about finding someone to do alterations in a short amount of time. The manager reassured me and gave me her email for direct contact. When it arrived, it was too small. I cannot believe that so little attention was placed on this process. I cannot believe that a dress was ordered too small based on my measurements (and I even lost 6lbs in the 2 weeks that I waited for the dress). I emailed the manager, and it bounced back! Not even the real email address. I tried to call and was hung up on. Please do not come here. They do not care about you, just the sale.

Hailey is AMAZING! So helpful and nice!

What was supposed to be a fun dress shopping experience was a really disappointing one. I tried on five dresses during my appointment; of these one was not sold in my size and one was not available until after my wedding date. I really wish the stylist I worked with had paid more attention and put me in dresses that might’ve been viable options. It was also very hot in the area where the fittings were held; I was visibly sweating, which was embarrassing and not cute for trying things on. They had some fans going but the space really needed better AC. But what really hurt was that the stylist I was working with spent a lot of the appointment chatting with another bride and telling her how great she looked while I felt alone and struggled with dresses. Some beautiful dresses, but if the right one was there for me I never found it.

Not your typical bridal experience. The bridal shop is a section of the store, a very small selection and they do not guarantee pulling the gowns you wish to try in advance. The fitting rooms are converted to a bridal fitting space – but it is not private. Other appointments are sharing the space with you. If youre looking for a traditional say yes to the dress experience, this aint it. But, for a more modern, hip experience, this is it. And the gowns are gorgeous.

The customer service at BHLDN was amazing! I went twice to try on dresses and Hailey was awesome - she was very helpful in figuring out what looked best on me and the experience was just wonderful. Paris also helped me schedule the second appointment and provided excellent customer service as well! :) Thanks BHLDN!

Just came home from bridesmaids shopping. I had a party of 7 girls and from the second we walked in, everything was so beautiful. We successfully found our dresses with the help of Paris. She was so sweet and kind and very very accommodating. She wasn’t pushy at all and was very honest and encouraging. She knew exactly the look I was going for! Today wouldn’t have been successful if it wasn’t for her.

This was my first stop with a group of guests from out of town.Chrissy was lovely and upbeat, made us all feel comfortable and had some great recommendations.Facilities were nice and felt very private even with another appointment going on at the same time.I felt no shame in not purchasing as it was my first stop, I was given all my options with a card to follow up.

The staff is cheery and helpful. The smell of scented candles draws you deeper into the store. If youre looking for a particular dress and dont see it out, just ask. Theyll check in the back for you. The dressing rooms are a generous size and well lit.

I had a great appointment looking for a wedding dress. The staff was helpful and didnt push me to make a purchase.

I went here for a bridal gown and the stylist at BHLDN did a wonderful job staying within my budget, helping me in and out of dresses, trying on hair pieces so I could really imagine it, and she made me feel at ease. I bought my wedding dress from them and the dress was lovely! I had some issues with being charged twice (and being sent the same dress twice) but that was outside the shops control. The customer service at the shop itself was fabulous.

I ordered my dress from Pronovias about a year ago, and five weeks before my wedding they told me they lost my dress. It became apparent I needed to find a new dress stat. My first call was to BHLDN. To say they saved my wedding is an understatement. The salespeople at the UES store, got me into the store as soon as they could. I met with Krissy who showed me many beautiful styles and was so insanely patient with me. She was extremely knowledgeable of the dresses, their fabrics and helped suggest alterations that could be easily made. I walked out with a beautiful dress and she literally saved my wedding! I cant thank BHLDN enough!

We had a terrific experience here. The consultant, Sierra, could not have been more helpful. She really heard what the bride was saying and brought gowns that spoke to the vision. She did not push, but gave an opinion when asked. We did buy the wedding dress here. I cant speak highly enough of Sierra but the store policies do NOT suit the neighborhood. No restrooms for nervous women who spend an hour or two trying on gowns and shopping. No mention of water, champagne, etc that were expressed to me when we made appt. Plus, the limitation of 1 hour seems a little ridiculous. There were 2 other parties sharing mirror and floor space which slowed things down. All that being said, if you need an off the rack dress for a sudden wedding, these are lovely, quality dresses for reasonable prices. Thanks to Sierra.

I was so happy to find a beautiful and very inexpensive dress at BHLDN, in time for my quickly planned City Hall wedding! Their dresses are surprisingly high quality and looked stunning. My stylist was very sweet. The only reason Im not giving four stars is we were rushed out a bit and my stylist tried to push more expensive options vs. the style I wanted.

I bought a dress for my rehearsal lunch and it was perfect. I couldnt walk out the store with the dress but I was able to try it on and have it delivered with two day shipping. It was perfect.Their selection is small but mighty.

Super selection. Five day delivery in wedding gown. Attentive service

What an amazing experience! James was my stylist and he was absolutely fabulous! He was honest and open and knew his stuff! It was an honor working with him and thanks to him, I found my wedding dress!!

I had an appointment with stylist James, who was AMAZING! I honestly could not have asked for a better experience. I walked in with no idea what I wanted, and he found exactly what I needed. I came in TWO WEEKS before my wedding (I would not recommend this) but he took on the challenge and walked me through the entire process. I’m so thankful that he was attentive and professional, because I left a happy customer! THANK YOU!

I love Anthropologie. The Upper East Side location is a lovely, spacious store with a great selection, and never gets too crowded. The sales team is always helpful and refreshingly friendly (I think Ive lived in the City for too long).

Have been here as both a bride and a bridesmaid, and can’t recommend it enough! Gorg dresses, and super simple/streamlined customer service. Def recommend to the laid back bride looking for a chill experience!

After months of searching and a bad experience with a custom down designer overseas, Tara was helpful, patient and calm and helped me find my dress. She even followed up with an email a few days later to offer any additional help. Amazing selection, super helpful staff, seamless appointment = one happy bride to be!

After going to countless places and trying on numerous dresses I was ready to give up. I thought trying to find a dress for my wedding was supposed to be fun and special....boy was I ever wrong......until I went to BHLDN I was so impressed by Amy. She was so very nice and helpful. I would recommend her to anyone looking for that special dress. She made me feel so comfortable. I am so happy I went here and she was the one to help me. You dont often see people go the extra mile to help you out but Amy is A+. She is GREAT. Thank you so much. :)

This might be the first negative review I’ve ever felt impassioned enough to write. Terrible experience, came to buy a bridesmaid dress and ended up waiting 45 minutes to be told they were short staffed and could make me an appointment. Totally get being short staffed, but please communicate that with me in the beginning, instead of telling me someone will be with me shortly. Finally got someone to place me in a room and they never came back, which was ridiculous because I could’ve done that myself 45 minutes prior. Overall huge waste of time, would absolutely not recommend.

Pretty store, but the bridal section is a little forced. The lady who helped was not friendly and often stood in the way of the bride and blocking comments from friends who are there to support the bride. Dresses are pretty but also plain and not formal enough.

I like this particular location because its quiet and the sale section stays very organized (unlike the ones further downtown). However, the sale section is MUCH smaller than other sites, and the home sale section is paltry. The actual normal priced area is large and the home section has plenty of the kitschy things you come to expect and enjoy at Anthropologie.Other than that, the layout and decor is nice (winding stairs, bright lighting). The lines have always been short when Ive gone, and Im always greeted with a smile.

Our visit to the store was extremely disappointing - my daughter has fallen in love with several of the wedding accessories (votives, lanterns, etc.) We were interested in trying on wedding halo hair pieces so called the store to ask about their inventory. We were told there were many in their store and yes, could try them on there before purchasing. We made a trip into NYC, took a cab, got to the store, only to find their inventory extremely depleted, and there were only 2 items in the inventory, both of which had been returns from customers. We so would have appreciated this information over the phone, before taking an entire day, as well as the expense of traveling from CT, to the store. The sales girl suggested we order them online, which was not helpful at this point. With such a lovely store, as well as a beautiful product to sell, customer service needs to be paid more attention to.

Ive been here twice now, once with my sister to try on a bridal gown, and when I was searching for a Bridesmaids dress. Both times, I had a good experience, I cant say that I had any issues as I was trying on, other than feeling a bit rushed.I purchased a Bridesmaids dress over the phone, after trying on in store - and I was told my dress would arrive within 5-7 business days. Two weeks later, after calling, I find out that my order had failed, and never went through. I even had an emailed confirmation receipt for this purchase order.After talking on the phone for an hour or so, I had to place an entirely new order because there was ZERO trace of my original order even though I had a confirmation emailed receipt, and order number. Now, I have to go back through my account, and make sure I was not been billed for this original dress.Let me tell you, after talking to three different people over the phone, this process has been extremely frustrating, and if youre looking at purchasing a dress, call and make sure your order went through, because they said this has happened before. Which is not OK.

Our experience bridesmaid dress shopping was weird and confusing at bhldn. There is a small section of dresses to browse that are located on the other side of the store from you actually try on. Trying on dresses was a bit of a mess. Not only were we not allowed to sit on the couch, but we couldn’t use the floor length mirror. Not to mention- ALL and I mean every single dress we tried on was defected. Some were not true stock samples, multiple had zippers that we’re stuck and some of them didn’t have zippers at all. We had anticipated walking out with 9 dresses but left only feeling confused and disappointed. The only saving grace was our stylists was very nice and helpful.

Was disappointed in the selection of dresses (many styles online were not available to try on in store) and the quality of the fabric of the dresses. Also, if you are looking for a bridal experience, look elsewhere.

Such an awesome experience! If you’re a bride that is looking for a beautiful, unique, and affordable dress, you absolutely must visit BHLDN. I always knew I didn’t want your typical plain boring wedding dress, and when I found the dresses on BHLDN’s website, I knew I had to visit the store. I’ve went to a few shops prior and nothing even came close to what I was looking for. Not to mention, most stores carried very small samples that I had to squeeze into, which affected my ability to see if I liked the shape of the dress or not. I’m a size 12, and BHLDN’s sample sizes were perfect! Most of the dresses I tried on were my actual size or close to it.In store experience:I filled out a questionnaire online before hand where I listed the dresses I was interested in, so they had them pulled before my appointment even started. I also got a chance to look at all the other dresses and add whatever I wanted to try on in person. The girl helping me names Hailey was an absolute delight. Not only was she extremely kind, patient, and informative, but she was so wonderful and kind to my family who also accompanied me on the trip. After trying on my dresses, it became clear that I was going to have a hard time deciding. I found three dresses that I fell absolutely in love with. Hailey looked up the availability online in my sizes, and provided me with the information I needed to order at home once I decided. She even offered suggestions about alterations and which dresses might be more costly/time consuming to alter. I ended up going home and ordering two dresses because I still couldn’t decide. Hailey let me know that I could return any dress within 30 days for a full refund, with free shipping. I ordered my dresses on a Thursday and received them the next day (without paying extra for shipping!). Once I tried them on at home, it became clear which dress was mine. I am so incredibly happy with my experience at BHLDN, and specifically with the help Hailey provided me with. :)

Super sweet when you are there with a bride, but cant be bothered to help if you are a regular customer.

So my daughter loved the gowns online so we went to the 3rd Ave BHLDN. We had an appointment for six girls. When we arrived 20 minutes early, we were icily told Youre early. No problem, we know, so we looked around. The salesgirl (she never introduced herself so I don’t know her name) brought us into the fitting area 10 minutes after the appointed time. They did not have the gowns that my daughter indicated pulled ahead of time. The super tight and generic fitting room was incredibly hot and no offer of the bottled water that they had by the cases. I had to scramble to find clips to help my girls see how the gowns would fit because our salesgirl was missing much of the time. No offers to add rhinestone belts to the plainer dresses or any suggestions whatsoever. Ten minutes to the hour we were told our time was almost up and another party was coming in. Two girls were still trying on gowns! I was informed that whether you have six girls or two girls you have one hour and they kick you out. When I asked to speak to a manager the salesgirl disappeared for five minutes, returning to say the manager was on break and wouldnt be back for twenty minutes. In total, with them taking us back ten minutes late, we were allowed 40 minutes before being told to get out. This store made almost $2000 on us yet we could have been at an H&M. Id advise trying another store. Plus, you can get many of the gowns at Nordstroms and other shops anyway. And FYI: at a different appointment for the bridal gown, the gowns were FILTHY and tattered. The experience both times was far below sub-par.

I do not recommend wasting your time coming here for bridesmaid dresses. I searched on their website the day before my appointment for all the shades in the color family I am interested in for my bridesmaids. When we arrived they had dresses in 2 shades and 1 shade in a swatch...out of 7 shades. They seriously didnt even have swatches! How are you supposed to buy a dress if you dont know what the color looks like? What is the point of coming in to the store? The consultant recommended ordering swatches online and it takes 2 weeks to arrive. I asked if we could order them through her and she said its easier to order online because shes just the middle man. Again, what is the point in coming in then? I left there feeling so awful and defeated - not how a bride should feel.

Cool store. Might want to stock up a bit more on their inventory, as most of the things we looked are were either sold out or not available until months after our wedding. Yeeesh!

Bizarrrrreeee... Dont waste your time going to a sample sale here. Unorganized, chaotic and totally not worth it to stand in line waiting for 1.5hrs. No dresses were on the racks!! Complete disappointment. Go to Glamor Closet instead!

Do not shop here if you are not white, they are racist and will follow you from the moment you enter the store till you leave, they wont even say hi to you and will stare at you the whole time making you feel unwelcome. Terrible business, everyone should boycott. Free People and Loft are so much better

Wow - I am almost speechless by how fantastic my experience here was. I had looked at dresses once before and I recently moved to NYC, so my sisters and my mom came here to help me find the one. We had set aside the entire weekend, but this appointment happened on a Friday night. After spending just a bit of time with my stylist Kassaundra, I could tell that she had a really good vibe, and a great intuition for who a bride is and what their personal style is. She spent about 20 minutes with me before I realized, She barely knows me, but she speaks like shes known me for years! Seriously, Kassaundra was the most incredible stylist. Not only did she give honest opinions of each dress, but not ONCE did she make me feel pressured to buy a dress.I ended up going with a gorgeous dress that was under my budget. Kassaundra was excited, happy, and so extremely sincere (when my mom and I started tearing up, she did too!).If youre a bride in NYC and looking for a dress on budget without sacrificing style and quality, this. Is. Where. You. Want. To. Go. Get ready for amazing consultants and be ready to pop that champagne!!

I bought my wedding dress there! Its beautiful. Great attention.

Well curated selection of bridal gowns presented by a terrific staff.

After waiting a long time, the saleswoman took charge of my girlfriend for the wedding dresses. Very nice service and atmosphere

I bought a dress online that was on sale for $220 I tried it on and didnt fit right so I returned it. In order to get your money back you have to wait 2-3 weeks and when I received the credit BHLDN deducted $75 and it only said Smart Label Fee.I emailed customer service and they advised dress wasnt returned in its original condition. So I called them and customer service and they werent sure on the specific issue why BHLDN was charging $75. I had to wait another 48 hours BHLDN to email me again saying that dress needed cleaning or repair before being restocked. I then call BHLDN and they advised that they found a hair on the dress but they couldnt provide proof. I had this dress with me for only 3 days and has caused me such a headache just because of single hair was on the dress when I returned it which I cant get a proof of.Overall the service is poor....you have to wait 2-3 weeks to get your credit back, it took them almost a week to verify what was the issue with the dress and if there is an issue they are very vague with their explanations.I will not shop anything for my wedding or future weddings I attend to from BHLDN.

I came in here with my mom, little sis, and my aunt and through out the whole 40 minutes we spent in this store not a single fxk was given about us. No one said a word. How do I spend 40 minutes in a store and NO WORKERS SAY ANYTHING TO ME!?

I wasnt sure what to expect before coming to the Upper East Side bhldn for my bridal appointment given some of the unhappy google reviews. Its New York City, so I knew not to expect a huge showroom with a ton of floor space. Its basically at the back of the Anthropologie, and the bhldn dressing rooms are in direct viewing access of Anthro dressing rooms... however, I didnt really care about any of these things because my appointment was 100% positive and wonderful. I went on a Wednesday at 5:30, and perhaps my lovely stylist Lofudu didnt have any clients after me, because I ended up staying for a full hour and a half. I also brought 4 people with me instead of 3 (including my dad and my fiancé!) and Lofudu didnt bat an eye. She was kind and bubbly and immediately put me at ease. She had noted down the gowns I requested but also encouraged me to look at the floor models. I ended up ADORING (and purchasing) the first gown I tried on (the Ludlow), and again Lofudu made the entire experience so perfect. She really seemed to care about how I felt, she included my mom and bridesmaid in the dressing room, gave me a headpiece and veil to try on, bridesmaid dress swatches, took my measurements, provided water bottles, and then champagne when I said yes to the dress! Ive wanted a bhldn dress for 10+ years, and I credit Lofudu with tying a bow on top of the package that was my entire bhldn experience. To top it off, my gown was delivered (to a rural and difficult-to-find address) within a week-and-a-half rather than the 3 months proposed.tl:dr Lofudu at Upper East Side bhldn is the BEST, thank you!! Also, dont expect a huge bridal showcase/dressing area or Say Yes to the Dress type hoopla, and you should be satisfied with your appointment.

Wonderful dress content onlineDisappointed that you cannot shop in storeBought the beautiful serenade dress and I needed a size upThey fit small !!!No can’t do in stores

Super welcoming team, made the whole trying on wedding dresses manageable.

Great selection. Huge bridal area. Beautiful store.

If youre a bride go to the other location. Found my dress at the other location but had to bring my bridesmaids here and the experience wasnt the best. Kept us waiting with an appointment, helper was akward and rude at times and unknowledgeable and the payment process took forever.

Excellent customer service, fantastic prices for unique wedding gowns, and many options!

If I could leave zero stars I would. Dont shop here, dont go here, dont order from here. Just. DONT. First, I had a pretty MEH experience in person. The first associate that met us after we checked in was looking for her bride and in the meantime belittled us for being in the waiting area, and made us feel extremely unwelcome; she then proceeded to double check that I had an appointment even though I told her I did, that I was a tad early, and I was awaiting my associate. The associate I eventually met was lovely. She was great, no complaints at all there. She even told us that the dress I was possibly interested in would be going on sale and I shouldnt buy in store, but to wait. So lovely. However, this dress was not my dream dress because they only have ONE sample of each dress and even though they ask you to send a list in, they dont pull until you get there so Meanie McSnootypants took her bride and pulled almost all the dresses that I meant to try on and, well, they were all in bad condition anyway. We ordered the not-so-dreamy dress online because the sample size was so wrong we thought perhaps if it fit better I would love it more. I got the dress, it was bad quality and the fit was so bad it wasnt worth the price so I returned it with extensive hassle from the customer service who gave wildly different reports of HOW to return it. Ive now called 6 times with varying degrees of success with customer service as to how we get our refund. I know that theyre backed up, but they need to be more communicative with their customer service reps who have to deal with totally fed up customers like me. If it was going to take 2 months and not the 2 weeks the promote, that should be transparent. I will not give another dollar to BHLDN or Anthropologie. Its just not worth it.

The worst experience in my entire wedding planning journey. Note: this is a review of my experience with my two Maids of Honor at the Upper East Side location to select their MOH dresses. First off, I was surprised when I got to the store saw that bridesmaids dresses are completely separate from the BHLDN salon in Anthropologie, and are just out on the regular floor. But, I will just share that tidbit rather than judge it because perhaps there are space issues. It definitely was a shock though after having gone to Amsales beautiful bridal party location which was private and appointment only in a beautiful loft space. I was extremely disappointed by the spread of dresses, as the store probably carries less than half of the online selection. But again, if its a matter of space, fine, but why not invest in a bridal party location where you can have the majority of the selection available for the bridal party to try on?Now THIS is the part that I found totally unacceptable. When we went into the dressing room (which is tiny, how a bride could choose this location over their salon in midtown is beyond me), I was told I was not allowed to sit on the sofa because I was not a bride trying on bridal gowns. Mind you, there was no bridal appointment going on, so we were not encroaching on anyones space. We were also told that my MOHs could not use the tri-fold mirrors and had to stick to the mirrors in the dressing room. How disgraceful! I made this appointment six weeks in advance, and you dont give us the courtesy of sitting on an empty sofa and using a mirror so I can see the dresses my MOHs are trying on? Later on, we just ignored them and did sit on the sofa because we were thirty minutes in and there were no brides (besides ME) there. Then, we are wrapping up (my maids of honor were putting their street clothing on, our consultant saw the appointment was over) and I was sitting on the sofa. We were going to be leaving in probably 60 seconds and a rude associate kicked me off the sofa AGAIN. WHAT IS THIS SALES ASSOCIATE POWER STRUGGLE TO LET ME SIT ON AN EMPTY SOFA!!! BHLDN has basically guaranteed that we wont be getting the dresses there and I wont be purchasing anything from myself there (I had been considering getting an evening gown from them for my engagement photos and bachelorette party outfit). Honestly a third rate experience and I encourage every bride to go elsewhere to get the true bridal experience a bride deserves.

Not impressed. You shared the bridal sitting area with other parties and all the dresses were dirty.

Beautiful place, elegant and chic.

I came here for dress fitting appointment. The stylist Kate was very professional and the experience is good overall.

Hannah L: Loved my final dress, but had a mixed experience at the actual appointment. Getting an appointment even mid-week in early spring was challenging, but eventually my mom and I worked out a time that was available at the NY location. Our consultant was sweet and helpful, but didnt give much direction or guidance when I asked her opinion or for suggestions (I was near the end of my bridal searching, but still wasnt certain of what would look best or fit my winter wedding vibe). Definitely have your own vision well established before visiting!As other reviewers have mentioned, the selection is pretty limited. However, for a boutique with such a distinctive style, this isnt really that limiting. Id searched the BHLDN website extensively beforehand, so I knew roughly the names and styles I thought I wanted to try.When it came to actually ordering the dress, I ran into this stores biggest negative--my consultant refused to measure me to ensure correct sizing. She told me Id be a 0 for the dress Id picked, but because Im tall and athletic and often run between sizes, I asked if she could make sure before I put down over $1200 on a dress that might need more alterations than necessary. The consultant refused again. This struck me as highly unprofessional. Assuming she was the professional and knew best, I dropped it and ordered the dress. Once it arrived the following week (3 day shipping!), of course, the dress was HUGE--beyond saving with alterations huge. I was pretty peeved. I had to package up and mail the dress back (its a big box!), then order a different dress in a 00, which still needed alterations, but much more reasonably. Thankfully, my wedding wasnt for another 9 months, so we had wiggle room for timing. Im still quite annoyed that the consultant wouldnt take 2 minutes to measure me, and so I had to spend several days of figuring out sizing and returns on my own before I received the right dress.However, once I got the right dress and completed alterations with a local NJ seamstress, the gown was AMAZING. Very pleased at the quality and look of the dress overall. My seamstress kept commenting on the quality and feel of the dress--she said it was so much nicer to work on than any standard Davids Bridal stuff. All in all, I probably would have been better off just working through the BHLDN website instead, as thats what I ended up doing for my final dress, topper, etc.

If I could give negative stars, I would. I had such an awful experience at this location; Ive tried to get in contact with the company and even emailed them my review in their survey but they never got back to me. SO i figure social media is the best way to get their attention. My mom had flown in for the weekend, and my friends had come in to the city from CT to share the special day. Lets first say that I had obsessed over BHLDN before I was even engaged. I loved the fashion-forward but boho looks they have, and the elegant but modern approach to their designs (and prices are amazing).Well, it was my first appointment of the day - and to say I was excited was an understatement. I arrived 10 minutes early, and was their first appointment of the day. They told me to wait in the sample room and my associate would meet me there. We all looked around at the dresses, chose a few I wanted to try, but after 15 minutes of waiting, the associate was no where to be found. I had to go back to the front and ask - they just simply replied shell meet you there with no sorry.After another 5 minutes (10 minutes late to meeting me) she didnt apologize for being late and was weirdly un-enthusiastic about even meeting me. I chose a few gowns, she just grabbed them, and then we made our way down.The dressing room is SUPER dark - not an ideal place to try on a dress. There is also NO seating but a small couch- so even 3 people was tight. They also dont offer water or refreshments, so please make sure to bring your own water. She would help me in the dress then leave while I talked to my friends. Then I would be ready to change again and she would be no where to be found. I then mentioned one dress to her and she quickly snapped thats sold out. We dont have anymore (no apology) I said I saw it on the website this morning- and she said show me later. So at the end of the appointment I showed her it online and she said oh we must have cut back into it and said they didnt have a sample at the showroom but to come back another day (and what, fly my mom up again?). Also, shouldnt she have known this already? Shouldnt the company send some email of new arrivals to their associates then?While I was waiting for her to write her information I saw another bride trying on a dress and I loved it! It was exactly what I was telling her I wanted (why didnt she bring it to me then?). I told he I wanted to try that on and she said Oh, your out of time, next time Ill pull it for you. She didnt even pull ONE for me ever - I only tried simply the ones I picked while walking around the showroom waiting for her. Not only that, but it was 3 minutes before my appointment was supposed to be over and she was 10 minutes late to meeting me. I didnt even want to stay at that point, we all just wanted to leave.Overall, you are better off just ordering the dresses you like and doing it at home. I also cant believe that no one has even tried to get back to me. Thank god I had other appointments lined up after that and found my dress at the best place ever - Everthine Bridal. I think this place is just too corporate to give you a bridal experience.

Still also Anthropologie with a large section for weddings and a decent amount of home goods and sale.

The store is nice the staff is great and the merchandise is good and plentiful.

Great customer service. Ask for Olga she knows what shes doing!

Best place to shop. My all time fav❤️

Beautiful clothes but a bit pricey

I honestly dont remember what that was, most probably I was just a passersby with my phone on!

Beautiful options for great price points!

Hailey was excellent and knowledgeable

Awesome.My favorite plAce in the city

Emily was fantastic!

My sales girl was short with me and impatient. The options were limited as well.

Great place to visit

Located at the 3rd Street Promenade. Selection is not great.

Two floor store with a large selection, from bridesware to silverware.

Ghourri Smart Art

This one is slightly smaller with less collections than other Andros

Out of the way location. I found selection of BHLDN line to be limited

Great!

Nice rug

Beautiful wedding dresses, for not so traditional brides, some with vintage style. But all absurdly beautiful! Prices are better than what you can find at bridal stores. They are very delicate. The store is inside another called Anthropologie, where prices are high, but all in a very modern and contemporary style with a hint of daring and fun in the clothes. Very different!

Very well attended. Attentive attendants and looking for the best

Very good alternative store

Xcv

Close APT breakfast with diamonds