I lost my keys at the fair and James was a complete lifesaver! Friday night he unlocked my car for me so I could get all of my valuables out and then on Saturday he worked with me to make me two new keys for my car! The service was quick and James was so friendly and professional! Would definitely recommend!

Andrew was awesome I live an over and hour and half away from Nacogdoches and my son lost his car keys. Once I sent in the information they needed, they had my son new keys cut and ready to pickup faster than it would have taken me to get there.

Thank you very much for saving my night. I had locked myself out of my semi. This guy came kn 20 mins and was able to let me in again. Thanks

These guys know there stuff! I had a small key that I needed to get copied and all the other places in town... Walmart, Lowes.. etc. None of them could do it, but these guys got it done for me!

Very pleased with the service provided. Lost my keys somewhere on the deer lease, sent them a pin drop of where I was and they came out and made me a new set so I could get the truck started and leave. The tech was a great guy. Fast and friendly service

Very quick to serve customers, your wait may be a little long if they are backed up, but great service overall. You have to pull up and blow your horn for service because of social distancing no one is allowed inside the lobby due to spacing in the facility.

Awesome guys needed a set of spare keys. In and out in 5 min

Lost my keys in Walmart. Got to say these guys at G@G Lock are the best! They not only showed up for me to open my car on the Walmart parking lot, but later returned to my home to make another key and programmed it on the spot..... all with a smile! My family has had to call on them a number of times over the years and I can truly say they are always prompt and professional. Thanks G@G Lock.

They told me to order another key & they would change it out for me, so I did. When I took it for the exchange, they said it couldnt be done & wouldnt even try. So, I came home & did it myself. It worked just fine. They are very polite & professional. If I ever needed anything again, I would go back.

Very disappointed couldnt figure out how to program my key fob but still charged me $45 bucks for their inexperience

These people are terrible. Do not recommend at all. Don’t know how to do their job. Completely rude and ignorant. All they did was mess up my car. Bunch of unprofessional con men.

They are very respectful and do a terrific job and dont charge a whole lot I rate them at 100% on everything!!

I used this business quite some time ago, they were very helpful and prompt. Most definitely keeping this contact for any lock situations

Lock my keys in my truck called G&G they had my truck unlock in 30 mins from the time I called them. Great Service

Very prompt service! Very professional and courteous. He was able to unlock my truck in the rain! Thank you!

Very nice people and friendly help ty

Very fast reply before bussiness hours, very friendly

Rude workers. I understand that Everyone is trying to keep a safe distance. The Protocol was to honk and stay in your car, they had workers outside laughing and being kids. I went ahead and knocked on the door and they said to wait in the car! I will not, be doing any more business here at all. Unprofessional, rude workers, and when you ask them a question they are very very rude when replying back to you! Please stay away from this place. Take your business somewhere else where they can appreciate you a lot better.

G & G locks are the best in the Lufkin/Nacogdoches area. Cant get a new key fob cloned? Go to G &.G.

They copied my car key (Walmart and Lowes couldnt) in 5 minutes for $2.50.

Fantastic service.

G&G did a good job & was very quuck to get right on it for me. Thanks guys

Friendly staff, front counter guy Josh is pretty helpful.

Brought my vehicle in to to have a door lock fixed. A few weeks later, the lock quit working. Brought it back to them. A few hours later, I get a call. My vehicles ready for pick up. After they make me wait for an hour, they try to charge me full price for repairing their work. Then I found out that they had not actually repaired or replaced the lock either time. They just stripped it out (making it less secure) This was their idea of repairing the lock, just remove more & more of the damaged pins/wafers. They didnt inform me they were doing a patch job instead of a repair. When I found out & complained about this, I was told, Well, we dont have any of those locks in stock.When I got my truck back the second time, parts of the door panel were in my floor board, & they damaged something in the speaker covers. They keep popping off now. Never had that problem before I brought my truck to them. Several other parts of the door panel they took off to gain access to the lock no longer fit properly & have gaps. They even told me they used my vehicle to train the new guy on how to remove door panels. Apparently his lesson was a failure, and my vehicle paid the price.Anyway, Im complaining about the crappy job & the fact they want to charge me full price to fix their screw up. The tech, (who was actually a very nice guy) goes to talk to the boss in the other room. I can clearly hear the boss throw a fit, & tell the tech, Fine. No charge, & tell him to never come back.Heres the kicker. Im the guy thats done the vehicle graphics for their company for... Gee, 15 or so years now. I will NEVER be doing business with them again.

Also come to our aid in a timely matter. Repeat customers.

Thanks to claudette at c and c lock for coming out to my rescue for emergency hurricane repair to storm shutters...noone else would even talk to me...thank you again...For saving me!!

Ive never had a bad experience with these guys. In fact last time i locked myself out of my car the guy cut me a dummy key with no transponder to keep in my wallet. I havent been locked out since then.

I am a college student at the great university of SFA, I am writing this review to encourage anyone that needs a locksmith to use G&G Lock And Safe Co. My experience with their business was courteous, quick and reliable. The reason I needed their assistance was my ignition lock cylinder went out in my 1996 Rav4, with their expertise, my car was running smoothly in no time. I truly appreciated their patience in answering all my questions - All in all I am truly impressed with their business!

Knowledgeable and friendly staff

I Called Friday about having keys cut and was told they could get those done the next day (Saturday) if I was there by 9 o’clock. I drive 45 miles and was second customer there at 9 as requested only to be told he may/may not be able to get to me- depends on how busy he gets. The man was very rude throughout my entire visit here. If you want a good locksmith call Billy Lee’s Locksmith Service Inc in Lufkin,Tx.

THEY HAVE ALWAYS DONE ME A GREAT JOB & REALY FAST AT GETTING OUT THERE TO ME TO GET ME ROLLING AGAIN ! I BELIEVE THE GUYS DO THEIR VERY BEST! WHAT MORE CAN YOU ASK FOR FROM A LOCKSMITH ? SINCERELY & RESPECTFULLY, JOHN.D.WATSON. NACOGDOCHES,TEXAS RESIDENT.

I would LOVE to give this place 0 stars! I had a situation where I was locked out of my vehicle during my shift at Pizza Hut as a delivery driver and so my manager had to call G&G for me. My phone was also in my vehicle and in result I had to give up all of my tip money to cover part of the bill. The man that helped me assumed I knew how much the total was but again, my phone was in the car and I was forced to used random strangers cell phones in Spring Creek. I told the G&G employee I would pay the rest when I could. My mother informed me that Geico can still fully cover me for this incident so all I needed was my receipt. I misplaced my receipt so I, today, went to G&G to receive my receipt and politely explain to them what happened to me and how we can resolve it and I instantly was scolded and felt insulted. A tall Caucasian man, red-toned skin, was very rude to me, laughed at me in a chuckle after I said I lost my receipt, and told me the next time you say you are going to pay for something, you need to ACTUALLY pay for it. Are you serious? What do you think I was going to do? Apparently Pizza Hut has given G&G $30 store credit in return for my remaining $26 but I was not informed with this information until just now. So I told the man to have a nice day because I got my receipt and I am done now and THEN the man that helped me saw me outside after in my vehicle and then proceeds to egg on the rudeness and said yeah the next time you say you are going to pay something- and then I rolled up my window saying have a nice day and he continued to speak to me rudely. I dont know why voices had to be raised to get a point across but I will not ever just sit there and take this. Never using this company again even if my life depended on it.

Best in the business

G & G did a great job on my rental house. They came up with a good solution that saved me some money and the work looks great.

They dont have enough employees to assist customers. Do they have the knowledge to do the big correctly.

After getting a call from my son of how rude your workers was i dont understand?? you are paid up right?? he paid 39.00 and pizza hut paid the rest right?? how much do i owe you?? i will pay you again if i have too but dont you ever try to talk down and laugh at my son and to follow him to his car to scold him some more?? that is harassment!!!! i am so thankful he wasnt hurt i have the owners name mr david gallager please respond i just hope your workers dont treat anyone else like they did my son

Very helpful and kind

THANKS for quick, accurate service at a fair price. No one could ask for more!

Great place.

My grandparents swear by this place and I can see why. Fast and friendly service.

Great customer service!

Monkeys have better customer service. Go to Walmart.

Got charged for nothing.Be it user error or the wrong key fob, if it doesnt program you still pay. This company wasted my time and money for zero results and barely even tried to program my key. They gave up and charged me $35 for no results.If you want to get a fob programmed in the Nacogdoches location, dont go to G&G

G&G is great for cuttting keys and other locksmith jobs.

Always a big help

Great service and good quality work

Awesome knowledge and people.

Always helpful.

Lock wizards! The people to call for anything key or lock related.

Always make great keys

Nice guys!

Reasonable price

Good place