user
A-1 Automotive and Repair Transmission Service
2627 16th Ave S, Moorhead, MN 56560, United States
Appearance
A-1 Automotive and Repair Transmission Service
Comments
Ke
Review №1

I’m posting this for all the women like me who know little to nothing about cars. THIS IS A PLACE YOU CAN TRUST!!! And I am so grateful to have found them.My first experience with them was over a year ago I believed I needed a new alternator and new brakes. According to them all I needed was a new battery and my brakes needed a little cleaning, which they did, which was SO much cheaper and over a year later I’ve had no problems with either. They really earned my trust and I knew I would return to them whenever possible.Fast forward to this week. My automatic has been having difficulty shifting into higher gears so I called to ask some questions. Not only was Justin very thorough and patient on the phone talking through the symptoms but later that day he surprised me by calling to give me potential estimates depending on how I might want to proceed. What is special about that is he wanted me to know that this repair might be speedy enough to consider looking for a new vehicle instead of getting the work done. But he emphasized multiple times that the first step would be to stop in when I could to have it test driven.Today I did just that. Even though I spoke with Justin a week ago he remembered my first name after just saying I spoke with him about possible transmission problems. He said to wait a couple minutes and Bruce would take my car for a drive. Within minutes Bruce has my car hooked up to his diagnostic tool and was explaining things to me in a way I could understand. It was quite awhile into the diagnostic before I discovered that Bruce is the owner! And it is no wonder this shop operates the way it does. The owner is 100% involved and he is such a knowledgeable, caring, thorough and honest man.He probably spent 30 minutes driving my car with me (over the lunch hour!!!) and he ultimately drew the same conclusion as Justin did over the phone. That this would be a spendy repair and that my particular vehicle probably isn’t worth that investment. He also explained that what I have going on is more of a nuisance than anything and with a few tricks I could get by indefinitely. And after ALL that he charged me nothing for his time and wished me the best.My father (my lifetime mechanic) passed away 4 years ago and I know how happy he is looking down knowing there are people like Bruce and Justin and places like A-1 who will give the same care, advice and service one would give to their own daughter.If possible I will never take my vehicle to any other place and I would recommend A-1 to EVERYONE! Thank you folks for your honesty and expertise.

Ma
Review №2

I like there personality and there prices, Im very satisfied with the work they do I give them a 10 👍

St
Review №3

This shop does good business and is incredibly fair. I had another shop blame them for an error THEY actually made. Bruce made it right when it wasnt even their fault and followed up with the other shop owner personally (Matts automotive....DO NOT go there unless you have you wallet ready and like unfair business practice)!! I will not take my vehicle anywhere but A1 again!!

Gr
Review №4

I highly recommend A-1 Automotive and Repair.I cold-called their business after a quick Google search while stuck just before an intersection in Moorhead. My insurances roadside assistance was going to take 2 hours to get to me, so I had hoped SOMEone nearby would be able to help. Justin and a colleague showed up within 10 minutes, was able to use a battery jump starter, and we all limped back to the shop.They quickly assessed I needed a new alternator which they were able to install the very next day. The service was wonderful and I didnt get shocked with how much everything cost. I know any further service we may need will definitely be through A-1.

Da
Review №5

Decided to check out A1 and get a second opion, and Im so glad I did! It was an all-around great experience, and Ill be headed back here for any car troubles in the future.

Je
Review №6

Used A-1 in an emergency situation while on vacation. They squeezed us into the schedule for at least a diagnostic, and were very upfront with costs. A-1 also had connections with a towing company for very reasonable rates. Thank you for making a very stressful situation a little bit easier!

Th
Review №7

My friends truck broke down. On the highway. We didnt know anything about where we was at. Think God he had AAA. Then we called A-1 auto. Im from Tennessee. And I have heard of southern hospitality. But these group of wonderful people. Took it above and beyond. They fixed my friends truck. In a few hours. And we are now on our way back to Tennessee. Thanks to A-1 Auto. Thank each and everyone of you. Yall made our trip home possible.

Ah
Review №8

If I could rate this a 0 I would, this place doesn’t even deserve even a 1 star. Completely ignorant people who have no sense of class or dignity. We went in for what we had wanted and came out with something completely different but that doesn’t bother me as much. What does is the ridiculous and unreasonable pricing. Seriously get over yourselves you scam artists.

An
Review №9

Absolutely great service, I brought my car to have it looked at. Was told the repairs would be expensive, but that car would be drivable for a long time. No pressure for a right now fix. I highly recommend to anyone needing a car shop

Am
Review №10

Even though they could not do the repairs for us, the honesty and respect we received will bring us back. Bruce and his team are honest and fair, which is not a common trait these days.

Ro
Review №11

Repair was done promptly. Counter staff and mechanic were friendly and knowledgeable. Shop seemed clean and well run. They charged me $400 for a fuel pump before labor, which was a kick in the nut sack. Pump price aside, I’m glad they got it fixed within two days.

In
Review №12

Bruce and his team of technicians do an awesome job fixing and repairing transmissions and address all other automotive needs.

Ma
Review №13

I dont want to take my car anywhere else. They are friendly, helpful, and efficient. They take professionalism and customer service very seriously.

Ci
Review №14

The man and woman working the front desk wouldn’t wear their face masks and repeatedly wiped their nose with the back of their hand. Don’t work customer service if you refuse to wear a mask.

Tr
Review №15

I had a transmission rebuilt by this company 5 years ago, it had to be repaired twice after the rebuild. Both times the warranty was handled professionally and without question. In fact they told us the final time it was repaired they upgraded the parts and made sure it would be good. I can attest their work was excellent, the vehicle is running strong 75,000 miles later. We are now going to have them rebuild another vehicle, we have a fleet and need maintenance often. I’m confident we will once again get great service!

Ca
Review №16

The people are great and their work is awesome🤩

Je
Review №17

These guys really helped me out when i was in a bind. It says something when the owner will dig through a semi trailer to find you a transmission case. There are also a couple guys there i know who are really solid mechanics.

Je
Review №18

This place has always been amazing to me and my family. A friend wanted a reference to a reputable mechanic to tune up his vehicle before a road trip and A1 is the first that always comes to mind. Dropped it off without an appointment and it was done the same day. Always professional and straight to business. 5 star service every time and free estimates. Great job guys!

Ch
Review №19

My family and I have been coming here for years and years, and we’ve never been left unsatisfied. The folks here will take care of you and your vehicle with amazing customer service and unrivaled mechanical expertise. Bruce has never let me down, they know how to run a company and treat you right!

Ju
Review №20

Would recommend this place to everyone. Top notch service from Bruce and his crew. My wife and I are traveling, the transmission went out in my F350 and they rebuilt the transmission in record time. Great bunch of guys. P.S. they like cookies. Thanks again.

Sa
Review №21

The best mechanic in town, straight forward and they fix it right the first time. I always take my cars there, very honest people.

Tr
Review №22

So impressed!!! They helped out our daughter when her car wouldnt start at college. The mechanic was willing to listen to her dad who does all our family car repairs. They explained clearly how they tested it and what was done to repair it. The car was fixed within two days and for less expense than we expected. They even offered to pick our daughter up so she could get her car back. Definitely will go back if we ever need help again. Awesome, professional shop

Gr
Review №23

Best customer service in the area hands down. I take all our company vehicles here for any problem, and get them back so fast. Went in to get tire plugged and they fixed my sticky door while they were at it free of charge. Great customer service.

Je
Review №24

Always reliable and honest work and rates.

Br
Review №25

You cannot take a Fiats transmission to many places in town. More than normal jobs can come here.

Ja
Review №26

Bruce and his team always do a great job. They are honest and loyal to their customers.

Sa
Review №27

Great people! I stopped in Moorhead for gas on Friday headed to Bismarck from Minneapolis. When I started my car back up there was a rattling noise underneath the car. I found A-1 on Google so gave them a call to see if they could tell me if it was something serious or if I could continue driving. It was 4:40pm, but they said they would take a look. I headed over and waited while they settled up with other customers. I think it was the owner that came out (with Hot Wheel cars for my two young sons) and pulled my car into the shop. After about 10 minutes he brought my car back out saying that he replaced a washer that had fallen off and that I should be good to go. He wouldnt take any payment - just said to come back next time I need work done on my car. What an awesome experience!

Dr
Review №28

The owner is the nicest man. He came to tow my car late one night and had the transmission fixed in no time. He cares about the details.

Da
Review №29

A very comfortable place to bring your vehicle. Nice, friendly informative staff who explain what they recommend and why. Clean State-of-the-Art facility with excellent staff to fix just about anything you could possibly need. Very highly recommended!!!!

Ma
Review №30

Man I love this place I moved to Fargo in May only been here for 4 months and finally got the money together to buy a Lil car I had the car towed over there and explained the what was wrong and what I wanted done and they did so and in a timely manner. After the car wasdone they gave me a call and I went to the shop to pick it up and told them I didnt know how to drive a standerd and they gladly gave me a crash course lesson I love this place

Ja
Review №31

A-1 Automotive and Repair is a trust worthy business and exceeded my expectations. I had an estimate from another shop and wanted a second opinion. A-1 was referred to me from a family friend so I decided to get a second opinion from them. Bruce came right out and told me that the maintenance in question was not an issue right now and to just keep an eye on it. This is an honorable way of doing business and I feel other shops in town can learn from A-1; it;s not about taking advantage of people in front of you its about building trust and a long term relationship. Thank you Bruce, you have earned our business going forward.

Ad
Review №32

Thay not fixed while my car I take back my car 3 timeMy name on file Abdullahi omarI paid five hundred sixty two562 for Hyundai Sonata

Sc
Review №33

WOW! Unbelievable customer service and integrity! My job took me to Fargo where my vehicle broke down and was undriveable. Aggressive Towing was quick to tow me to A1 Automotive (at 9pm) and I was back on the road by 10am the following morning. I was treated with respect and the owners went WAY above and beyond to take care of me. I would DEFINITELY recommend A1 Automotive to anyone in need of vehicle repairs!! Thank you again A1!!

Ry
Review №34

I had taken my car in initially for a flat tire and had them repair it. Which they were very prompt and very respectful. A couple months later, I had troubles with the same tire and took it back to them and again they repaired it. The problem with my tire going flat for a third was a red flag. This time i decided to take the tire off and go to an actual tire store. I was informed that the original patch job was not that great and that the quick fix for the second patch job was a tire plug that they put through the original patch from the first fix ( you can buy that at the auto store for $4 and that I have in my toolbox and vehicles for when Im traveling for a quick fix to get me to a station) only meant for about 50-60 miles, is what they put in my tire for the second fix. All in all if this is how they treat a tire, I wouldnt trust them with any other part of the vehicle.

Ka
Review №35

Brand new clutch and transmission in my car. Even helping me deal with an issue stemming from a previous repair at the dealership, even though they were crazy busy. They were straight forward about everything being done. Also, for the price the dealership quoted me for just my transmission, I also got a new clutch installed.

Au
Review №36

Absolutely the best service I have ever seen. My transfer case was about to go out in my truck while I was driving back to Georgia. That had it fixed and back on the road within 2 hours and at an amazingly fair price. These guys dont rip people off

Jo
Review №37

In a tough spot. They got me in and out quick at a fair price.

Do
Review №38

I really like the friendly service and the willingness to help. They ask a lot of questions and are willing to listen to what you have to say. They are quick to fix the problem, no waiting for two weeks or more to get it done. I didnt appreciate the owner scolding an employee for a mistake on another vehicle in front of me, this is something that should have been taken care of behind the scenes. I still recommend this place to others for good service. Be sure you have the $ ready before you have the work done.

Ca
Review №39

Great service. They pay attention to the little details and listen.

Ja
Review №40

Glad to have met these guys. Open and honest is what everyone looks for in a mechanic shop and these guys define it. We will be back

Sa
Review №41

I moved to Moorhead last year and this is the only place I have taken it to because they are very fast at getting work done and I have found them to be nice and honest. My AC broke and they were able to do some research and get it done in a couple of days and as economically as possible. I definitely recommend!

Na
Review №42

Bruce and the guys at A-1 are stand-up guys and will tell it to you straight. I went in thinking I would need an entire transmission rebuild. Bruce took my car for a test drive and the car ended up fixing itself (luckily). He didnt try to swindle me for money or say that it needed to be rebuilt. I will be bringing all my vehicles to A-1 from now on for any transmission work.

Da
Review №43

Nice folks at A-1. Quick and competitively priced.

Jo
Review №44

Worked after hours to get the job done on a Friday thanks guys I really appreciated it.

Ma
Review №45

Best place in fargo moorhead area to get your car or pickup repaired.

Mr
Review №46

Took my Jeep there twice and I would again. Very very helpful. Best place to get your car fixed.⭐⭐⭐⭐⭐

La
Review №47

Great customer service, even offered to give me a ride too and from when it was being repaired and price was at the low end of all the estimates I looked up!

br
Review №48

Great service! Our van wasnt shifting properly and I feared a major issue was inevitable. After a brief diagnostic and drive they reprogrammed the computer and we were on our way.. free of charge. Thank you A1

Ka
Review №49

We couldnt get our SUV to start so we had it towed to A-1 automotive (by accident actually; it just happens to be right down the street from the place we usually take our vehicles for repairs and tune ups). After a couple hours I received a call, they informed me that it was a catastrophic engine failure and that they had tried everything they could and it would be roughly $3,500 to rebuild with a used engine. We decided to have the SUV towed out of A-1 Automotives lot and have it looked at again. When we went to pick it up from A-1 Automotive the starter was sitting in the passenger seat, after asking them to put it back in they said there is no point in putting it back in because whoever repairs it will need to remove it anyways. So we paid them their charge of $100 to look at the vehicle and went on our way. After our second opinion (and work done); the starter was replaced, a new battery was put in and our vehicle is running like a champ! Need less to say, A-1 Automotive will never receive our business again and I would not recommend them to anyone.

Jo
Review №50

I was traveling from Michigan to Yellowstone when I started having transmission problems. I googled transmission shops and called A-1 Automotive. Bruce, who is the owner, was awesome about diagnosing the problem and made room for me in his very busy schedule to have one of his guys get right on it. I was back on the road to Yellowstone in a couple hours thanks to A-1. Customer service was outstanding as well!

Al
Review №51

A1 does great work. Knowledgeable staff that is fair and honest. The only place I trust in the FM area.

An
Review №52

Bruce and his team are honest and efficient! They take fantastic care of the people that walk in their front door and understand the value of good customer service!

Wa
Review №53

We were traveling through when our pickup died. They fit us in, quickly fixed the problem, and we were on our way. They were friendly, polite, and knowledgeable. Although they are 80 miles away, we plan to go back.

Ja
Review №54

Excellent customer service and absolute professional staff working there. Will definitely recommend this business to others as well as return for my own maintenance needs.

sk
Review №55

Had my car looked at, they were very helpful. They did a great job of diagnosing the problem and gave me the next steps in taking care of it. I will recommend to all of my friends.

Vi
Review №56

If you want to overpay this is the place to go. Awful, awful experience. Im sure they have relatives writing all of these good reviews.

mi
Review №57

Great service all the way around.

Pa
Review №58

Great shop that is upfront and honest. Does not try to sell you stuff you dont need.

Je
Review №59

The people at A1 went above and beyond to help me when I broke down thanks the men and women at A1 automotive of Moorehead MN

Ja
Review №60

The name says it all. I do all of my own auto repair work, but I live three hours from Moorhead and have a daughter going to school at MSUM. She needed a repair and they had it ready in less than 24 hours. I would use them again. Thanks A-1

Tr
Review №61

This happened in 2013 so cant say if theyve improved but my car broke down and I had it towed there to fix the air flow valve I believe it was called. Charged me about 300 or 400 bucks for it. Worked for about a month and the same thing broke! Was able to bring it to a family friend who told me the part they replaced it with was used and not in good condition. I felt totally scammed!

Da
Review №62

This is the only place i take my car to, the owner is super helpful and nice.

Ti
Review №63

Always good honest service

ho
Review №64

They stand behind there work and there price are good for a shop

Er
Review №65

Been going there for years! When you find a shop you can trust, you stick with them!

Do
Review №66

Great work.

Ju
Review №67

Awesome service knowledged staff quick and cost efficient

Sh
Review №68

I will only go to A-1 for car repair. Might not always be cheaper but always honest!

Ch
Review №69

Experienced staff. Helpful environment.

St
Review №70

Good service & price

Th
Review №71

Prompt, reasonable, efficient and honest---

Cr
Review №72

Politeness is Policy

Je
Review №73

Honest service.

Wa
Review №74

Fantastic service

St
Review №75

The people are rude

mi
Review №76

Had to take car back 3 times

Ro
Review №77

Great, honest, fast service

ch
Review №78

Amazing Owner and staff!!

Information
3 Photos
78 Comments
4.5 Rating
  • Address:2627 16th Ave S, Moorhead, MN 56560, United States
  • Site:http://a1mhd.com/
  • Phone:+1 218-233-6161
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations