Ms. Brooke assisted me today. Very professional she answered my questions and found a unit that best suited me and my budget. The process was quick too. Customer service😊😊. Also,I appreciate that she took time to compare sizes and pricing. The facility is great too, very clean and well lite. No funny smells or visible leaking. The entry is secured by keycode, not open to public. I got exactly what I needed. 🤗Thankful Smarts.

I really had a great experience with Metro Self Storage. I came in just 10 minutes before closing time and Susan was very helpful and set me up with everything. Highly would recommend!

Brandy and Sharon were helpful and extremely nice. Move out was super easy and effortless, which I enjoyed.Thr facility is clean and the units have plenty of space.

This has been the absolute best to rent from. My belongings were stored for about 2.5 years. I have experienced several road blocks in life lately, but these ladies there at Vaughn Rd-were wonderful. Brooke and Susan are the epitome of customer service. Thank you so much. Melody McNeal

Brooke was a breath of fresh air. My experience was awesome from start to finish. I hope all the staff takes notes on how Brooke interacts with customers and learns from it.Brooke thanks for taking such great care of us. You went over and above and it has not gone unnoticed.

Brooke was awesome. She took the time to go over the service and she was very detailed oriented. Wish there was more great Customer service Representatives like here. Way to go Brook 😃

Metro Self Storage is a very clean facility. The staff was knowledgeable and very sweet. Brooke in the Montgomery location made my experience a great one.

Susan and Brooke were very friendly, helpful and a pleasure to do business with. Very pleased with their great service. Highly recommend. Thank You. 🌟 🌟 🌟 🌟 🌟

12/10 experience. Susan immediately remembered me from over a year ago back when I was a customer previously. She was so helpful after a long day of storage hunting and really brightened my afternoon. This is the best place in Montgomery to store your things. Highly recommend!

Ms.Brooke was wonderful and she had the place looking and smelling clean .

Very satisfied with this company... Made my experience simple and stress free. They met all my expectations of a storage facility... Will recommend to friends..

I had a great experience with this Metro Self Storage location. Susan was a tremendous help along with providing excellent customer service. Thank you kindly Susan for all of your assistance.

Your representatives greeted me with courtesy and enthusiasm along with being extremely professional and knowledgeable in their explanations of all services provided.

Susan was great help with assisting me in finding a storage unit. Her exceptional knowledge & customer service was outstanding. She made me feel very comfortable & answered every question & concern that I had. I will definitely be recommending her to anyone I know who is looking for a storage unit. Susan is 10/10 highly recommended.

Susan is absolutely amazing!! Real talk, her customer service was excellent. She genuinely helped me out and was super honest with me about the right size that I needed storage. I will recommend anyone who does business here to work with Susan because she is truly amazing and has superb customer service skills. From someone in the Active Military, thanks for YOUR service Susan.

Susan made the entire experience AMAZING! She made everything easy and made us feel extremely welcome. She was very thorough with the information and the tour of the facility.

The move in process and setup was easy and efficient thanks to Susan and her excellent customer service skills.

Excellent customer service the attendant was very polite and respectful, very knowledgeable about the size I needed to accommodate my belongings, A-1 Service.

I love everything about Metro Storage. The guy Aaron, that works there, was very helpful with helping me pick out the best unit for my things. He even cracked a few jokes to make me feel comfortable. I Definitely recommend them as the place for your storage needs.

I was looking for a place to store some items when I came across Metro Self Storage. This amazing young man; I think his name is Aaron Brooks. Aaron showed me the perfect unit that would fit my needs. Aaron was very very nice and patient with me as I was confused about whether or not this unit would fit all my things. I would recommend Metro Self Storage to anyone who needs to Storage any of their belongings.

Ashley the sales associate was very nice and has very good customer service. she also helped me through my discrepancy.

Susan is A ONE AND A MILLION!! She is genuine, honest, and VERY knowledgeable about storage and much more!! This is the place to store your things hands!!!! ESPECIALLY, if you want to feel like part of a family!!

The young lady that help me was very helpful in nice... I dont know her name but she deserves employers of the month... keep up the good work.

This facility is very nice and clean. I get excellent service every time I speak to someone. I would definitely recommend this comptroller anyone looking for a storage unit!

Aaron gave me outstanding customer service!! He went up over and beyond to insure that I got the appropriate storage unit I need!! Thanks again you rock!!

I Love It Here ! Susan Is always happy and helpful when i come in ! She’s Outstanding

The service was great. The young man, Aaron Brooks, was very professional, courteous, and patient. I would recommend this facility for all your storage needs.

I had a wonderful experience! Loved the attitude of Mrs. Susan. She was super helpful, professional and cheerful.

I love the indoor storage better than Outdoors they are much safer and much better on your furniture

I don’t actually rent here, but I know of the services. I would just like to say that Aaron is a very very funny employee and he seems to be hardworking, outgoing and very dependable and he has a great personality . I would definitely recommend .

Vary friendly and helpful.

Staff are extremely friendly and helpful. Very clean.

They young lady who helped me get my unit and get my paperwork/auto pay set up was very helpful and friendly.

Thank you Susan for all your help. You provided outstanding service. Even taking time I had a unit with easy access to meet my needs. God Bless!

I am happy in all respects except one.There is no restroom in Building A.There used to be one, but previousowners removed it.No, i do NOT like to have to walkto another building to use therestroom.Some of us have health (for example,bladder and prostate) issues.i think that you need to add a restroom(back) to Building A.

Great place to store! I’ve been here for a while, but my only issue now is a little inconsistency. Susan (the manager) won’t let me in the office as if I’m contagious!! I feel like if Aaron let’s everyone in so can she! Everyone don’t have the CORONA!!!!!!

I told the person I was coming back to pay and when I came back they left.

They are always super helpful and the facility is always clean and neat!

Susan gives outstanding services and support!! She is the best I’ve seen so if you’re interested in storage PLEASE COME SEE HER!!!!

Ms. Susan, the manager and her staff are super professional and amazing❣️Always extremely friendly and helpful with any storage concerns I have❣️I definitely recommend Metro Self Storage for anyone who’s in need of an awesome storage facility.

Received helpful call from manager describing next steps

The move in was seamless. I was stuck after a moving mishap and had to get all my stuff in storage. The $1 move in was a huge incentive and Ashley at the front desk was amazing. I’d definatly recommend these guys to anyone looking for a storage facility

Susan was great and very efficient with signing me up for a storage unit. Very friendly and great customer service!

I came in to rent a space and Susan gave EXCELLENT service! She is very professional and Im so glad that I stopped at this location!!

Manager is friendly and professional. Would recommend to anyone needing climate controlled storage

Used this facility for years. Metro has done a great job since they took over.

After four contacts, I finally got the help. However, it would have been a FIFTH visit had I not bought a lock from them Susan was wonderful help, but information was very poorly disseminated!!

Very poor service. Could not get in for 2 days because our unit payment had not been posted properly.

Wonderful climate controlled storage facility

Susan is awesome!! Very professional and courteous!!!!!

The website will not let my husband set up an online account for payment and he has tried multiple times.

Very clean

Brook was pretty cool,Great service, helpful and informative