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Public Storage
2012 W Briggsmore Ave, Modesto, CA 95350, United States
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Public Storage
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Ke
Review №1

Storage locker was just the size we needed. The manager Donna was very courteous and helpful through the whole rental process. I had made a mistake with my credit card, and Donna even helped me straighten that out. I would recommend them to anyone looking for affordable storage accommodations.

Pa
Review №2

Great manager on site, I’ve rented storage units at a few places but this place has to be one of the best. Always on site when I’ve had to visit my unit... and the place is really clean, they keep it up well.

Tr
Review №3

I rented a storage unit to store my belongings after selling my home. On the moving day the unit was not big enough so I had to rent a second unit asap because i had the movers being paid by the hour. Norma helped me with the new unit. She made everything fast and easy. Her customer service was great!!!! Thank you. Facility is nice and clean as well.

St
Review №4

This is a great place to store your item. The office staff was great. The unit is spacious! Thank you Norma for the assistance with helping me with my storage unit.

Ta
Review №5

I just recently went to Public Storage and the customer service was great. Norma was very helpful and considerate towards me when I was there.Great place to go!

Ke
Review №6

Dominique was awesome, attentive, and provided excellent customer service! I highly recommend storing with this company 👌🏽

Ki
Review №7

I was helped by Norma today and had an excellent service. She was super professional and easy to talk to and helped me get signed up today with no hassle. Thank you for your amazing service!

Tr
Review №8

Yesterday morning, I scheduled for a 10x20 unit and was able to get into my unit today. Norma was a huge help and very mindful. I was worried about security. Norma explained the process which made me comfortable with getting a unit at that location.

Ba
Review №9

I used this facility in Modesto CA for 5 years. I received excellent service, esp from the onsite manager, Donna. I would recommend the Modesto Public Storage to family and friends. Outstanding customer service.

Qu
Review №10

Norma is a sweetheart she help me and my husband out alot she gave me good service and Im satisfied with her ☺️ thx so much Norma Dear for the help.

Td
Review №11

Norman gave me Good and quick service and very easy to talk to

Na
Review №12

Donna is super helpful and kind- great customer service

Am
Review №13

Awesome!! Management is amazing and she was so helpful and let us know she was available especially in the crazy heat!!

Ca
Review №14

Norma friendly honest and hard worker. Thank u Norma.

An
Review №15

Times have been tough and with that come high emotions especially when dealing with belongings but I recently made a payment in which Norma assisted me and she was a breath of fresh air. She’s really easy to work with and very nice. I appreciate great customer service and she definitely delivers.

Ke
Review №16

Great management and super clean property!

Le
Review №17

I like this place its away from the street so less stress about someone breaking in at all. I love the service here with Norma. Thank you for all your help.

Pa
Review №18

Very friendly and helpful! Norma is so professional. (And a sweetheart)! Thank you Norma!!

Di
Review №19

Wow such a nice experience, my first time renting a storage unit. Ladies and manager were super helpful and provided lots of detailed information. Unit was just as expected, very clean and perfect for my needs.

Pa
Review №20

Very friendly and helpful. Donna explained everything and answered all questions. The price is great location perfect. Thank you for ur help.

Co
Review №21

Very pleased with the professionalism of the staff. Quick and easy experience.

Je
Review №22

Was provided excellent service when I went in to make my payment.

el
Review №23

The lady in the office is very nice and very helpful she explains everything and even shows you to your storage unit

Ma
Review №24

Great place to store your junk,and the staff is great especially Donna great service.

Va
Review №25

Donna was really nice friendly and helpful best customer service experience I had in a long time.

ig
Review №26

Awesome service received, clean place and staff is courteous and helpful.

Am
Review №27

From the second i walked into the office i knew that public storage would be where i was going to store my things. The worker there Norma did a great job in helping me decide which storage space i would need and assured me and made me feel 110 % comfortable that all my personal belongings would be safe. This is the place to choose if u need to store your things and know it will be tooken care of . I give themA 5🌟🌟🌟🌟🌟StarAnd a two thumbs 👍👍 up!!!

Sa
Review №28

Friendly and helpful. Helped me through the online signup process. I would recommend this storage.

Su
Review №29

I went in to make a payment and i was greeted by Norma she was amazing helping me out she went above and beyond for me. I highly recommend her shell get you the help you need. She makes eveything easy.

Ha
Review №30

I went in to make a payment and was greeted by Norma. She was extremely helpful and very polite! We need more people like her!!

E.
Review №31

Making a payment was so easy... Thanks Norma for great customer service.. so rare these days!!!

Gr
Review №32

She was amazing and covered everything. Went above and beyond. Wonderful experience

Ni
Review №33

I came in to the office to make a payment and was helped by your employee Norma. I have come in contact with her a few times now and she has ALWAYS been very friendly and helpful. Thank you Norma for being such a great people person and an excellent employee!

Yu
Review №34

Walked into public storage with a list of questions. Luckily I was welcomed with great customer service. All questions were answered, Norma was very welcoming, informative. Great people skills to say the least. Highly recommend this location and their rep Norma.

Ja
Review №35

When I went in to get a storage Unit, Worker Norma was very friendly, helpful. Clean place. I would refer them. Good Prices and deals when I can. Thank you Norma Very much.

Br
Review №36

I LOVE THIS LOCATION. Theyre super helpful and will adhere to any reasonable accommodations!!

No
Review №37

I rarely write reviews but given the current state of everything I wanted to write about my experience. I went in on Friday to make a payment on behalf of my parents and Norma was working. Payments are easy to handle but it was her sense of humor and great customer service skills that gave me a much needed break from my current state of mind. Smiles and jokes go a long way now and I’m glad they finally have someone working there who make an easy process stress-free.

Ti
Review №38

Always curious. Always helpful and property is always clean.

Ju
Review №39

Had a very good experience with the manager Norma, very polite, helpful and courteous! We need more people like her with people skills.

De
Review №40

I am currently renting a unit at this location and I must say Norma was very professional and helpful. Fantastic customer service! I would definitely recommend this location if you are looking around. Thank you Norma!

Sc
Review №41

Donna, Norma & Kim have been great to work with during these very tough times. Very Helpful & understanding. I think this is a Great Storage facility to work with.

De
Review №42

Thank you Norma for all your help! Great customer service and thank you for wearing a mask! I just went in to make a payment for my son and really appreciated the service I was given. If you are needing a place to store your goods ask for Norma.

Ja
Review №43

I went in too make a payment and received great customer service by Norma she was very helpful and kind.

Ba
Review №44

I only rented for a short time but Norma was am amazing help in the process of me closing my account here. She gave me good information and was very understanding to why I was leaving so soon. Thank you so much. 10/10 would recommend 10/10 would use again!

AR
Review №45

DONNA AT THE FRONT DESK VERY POLITE AND HELPFUL...CONVIENENT AND CLEAN...TRUST MY STUFF BEING THERE....

Ju
Review №46

I think the ladys name was Deborah she was very nice and also they love to the remind you when you dont pay so you dont lose your storage they will call you plenty of times to let you know your bill is due. But very nice people only thing I can complain about is the electric lock on the door next to our unit never worked so we had to walk around the building entire time we rented I was under the impression maybe it would be fixed but no but like I said customer service was great.

sc
Review №47

Donna is a wonderful lady and she answered all our questions and helped us out.

Ma
Review №48

I love this place always friendly I can make a payment fast and quickly no wait time. Its closed to my home.

Ka
Review №49

Always friendly

Pe
Review №50

Price increases every few months. Less than two years our rate has increased by around $80. Paying over $200/mo. Shameful. Only if our wages increased as such.

Ma
Review №51

My experience wonderful, Norma has Great Customer service skills and very professional, respectful and knowledgeable in her work. Thank you Norma! you made opening my storage unit pleasant.

Mr
Review №52

Your employee, Norma, was extremely professional, helpful, and so friendly. She answered all of our questions. Her ability to assist my other family members came in very handy. She’s a great employee! I’ll be renting my storage soon from y’all.

Sa
Review №53

Site manager Donna was very helpful in assisting me with paying a bill even though I have a Public Storage unit in a different city. She was very knowledgeable and friendly and informed me about how the company was doing to assist their customers through the current hardship the economy is facing. Overall I was very pleased with my Public Storage experience in Modesto & with Donna.

El
Review №54

Great customer service. Always see the employee with a smile and is super friendly.

Do
Review №55

Donna & Norma are the best, they are so helpful & always so cheerful.

Ja
Review №56

Ive been a tenant at public storage for 6 years and by far they have the best staff theyre so kind they greet you with smiling faces and they always help you with any problem or anything that you need help with Donnas awesome Carols gone and she was awesome but the new girls are awesome too I havent met any of them but Im pretty sure theyre awesome. so my advice to you get a unit at public storage because they are the bomb and theyre reasonably priced and its a convenient location and they always have deals when you sign up online so try to sign up online and youll get a great rate.

Lo
Review №57

One of the workers, Norma, made the whole experience easy.

A
Review №58

Rented an indoor unit for a year. Right before we moved out, our unit was broken into. Staff were no help in regards to camera footage, saying we needed a warrant. It was the worst experience. Know that people may live in units or other shady things may happen here.Thankfully we had the insurance and got reimbursed for some of our belongings, but it will never replace what was stolen.

Ro
Review №59

Thank you norma for your help and explaining how the facility is ran and locking our storage unit when i didnt lock it rightP.s sorry it took me a few weeks to write a review just bin busy

Ca
Review №60

Great customer service! I recommend this place.Thanks Norma for helping me today!

Cy
Review №61

Went in to make a payment and received excellent customer service. Very welcoming and very friendly.

la
Review №62

Best Storage Facility in Modesto!Great Rates, Friendly People, Very Helpful an Accommodating, just the Best!

Ma
Review №63

Strongly don’t recommend this storage place to anyone my belongings were stolen out of my unit i guess it’s normal thing there to get you’re stuff robbed someone had use lock cutters to remove my lock. The on property manger Donna was super mellow about the whole the situation like it was normal thing that goes on there there lucky my unit had insurance strongly recommend using another facility.

Ca
Review №64

We had our stuff here for a little over 1 month and we followed all of the regulations and rules about no food in the unit, etc...but we had rats come in and eat up almost the entire drain pipe on our washing machine! They didnt get into anything else though, thank goodness. Also, there are a lot of homeless people walking around the facility with their shopping carts, etc. We will never suggest this place to anyone.

Ni
Review №65

Norma was amazing and super funny! extremely helpful and got all our storage needs and questions answered. :)

Ar
Review №66

I recently went into location to make a payment and norma assisted me. Norma provides great customer service everytime. I give 5 stars to norma! Great service thank u!

Na
Review №67

Today was my first day moving into my unit. I had some difficulty finding my unit in the maze but one of their ataff members, i believe her name is Norma helpes me navigate and obtain my lock/key. The process to get my unit waa very easy and i did the majority of it online. Thank you!

Mi
Review №68

Thanks for you being able to help me. Thanks Donna.

Al
Review №69

Norma was very nice and very detailed in explaining everything. She made the process easy. Thank you =)

Sa
Review №70

Carol and Donna are awesome, great customer service and great prices. The location is very clean. I highly recommend this storage facility :)

Pa
Review №71

Clean, Very nice place, and the customer service is great! Thank you Norma for helping us today🙂

JA
Review №72

Thank you Norma for all your help!

An
Review №73

Carol was very helpful and friendly. Quick response to my online reservation . Gave me all the information that I requested. I highly recommend this property.

Ji
Review №74

The lady is nosey ..always asked if I was smoking..told me I came in and out to many times...she knew I was selling items...got fed up and just left..Ive not heard anything good about this place..

Ra
Review №75

Norma is very professional and great person to speak with

Fr
Review №76

The storage unit was affordable the lady at the counter Donna when she put us in our storage was very helpful and and such a delight. The place is very well kept and secure if youre looking for somewhere to storage your stuff this would be the perfect place just ask for Donna or Carol they will help you. Great customer service all the time.

Cl
Review №77

Worked on telecommunications tower in facility. Ladies in front office were very kind, respectful, & friendly. Dealing with these wonderful ladies has been a blessing compared to other facilities. Employees went out of their way to allow us use of their on site restroom. Restrooms were very clean. Employees adamantly clean the entire complex & units from sweeping, picking up trash/debris, and even dusting. Entire complex is a smoke free environment so definitely a benefit. Complex is secure with tall no entry fencing topped with razor wire. Locked access gate at front brings ease of mind to leaving items stored here.

Fr
Review №78

Great place to store! Amazing staff and great prices! Thanks for am easy sign up and bieng super honest and with all the questions I asked Carol was so helpful and patient!

Ma
Review №79

Norma was a great help helping me prepare and secure my new storage unit. My fiance recently left me and moving has been an extreme difficulty physically and emotionally. I accidently lockes my keys in my car as it waa running and i was exiting the gate of the property, Norma helped me get back into my car. Its great that people are still willing to help out others in this crazy covid time.

Ch
Review №80

Great wonderful customer service and also very very clean throughout the whole place. If u are not a person who can keep things clean you shouldnt come here go somewhere else

Je
Review №81

Great service with friendly and helpful staff. clean environment with good security! was very helpful when we were first moving.🤗

En
Review №82

Norma was very helpful and professional and gave Supreme customer service .

Ta
Review №83

Donna was very helpful with all my needs. Thank you for all your help. I would recommend highly

Va
Review №84

Excellent customer service and help from Norma. Great job!

Ju
Review №85

Was very impressed with Carol. She was very helpful and friendly. Answered all my questions and has very good poeple skills. Thank you Carol.

Ti
Review №86

I can not say enough about the service of excellence from the staff. My rental of the storage unit, made me feel that my belongings was safe and secure... I would most definitely refer all of my friends and family to use this facility.Thanks and God Bless

To
Review №87

Great service. Very thorough and helpful. The manager Donna provides wonderful service!

Ch
Review №88

Thank you for all your help Donna! Was very friendly and informative of all aspects and needs for renting the storage units.

je
Review №89

Donna is a great storage lady the best all looks out for my storge need more like her

Gi
Review №90

Professional, customer friendly, clean!

Bi
Review №91

Donna, Theresa, and Rachel are the best, I had zero problems moving in or moving out. The facilities are clean and the upkeep is impeccable. I would rather live there than my own place - Ha! I encourage all to get a storage unit even if you have nothing to store! The experience with the professional staff is worth the price because they make it so nice!

Au
Review №92

Very nice lady here

Ca
Review №93

This is the best public storage. That is because Donna has the best customer service. She has provided nothing but genuine service. She is very friendly and makes sure I am a haply customer! I am glad she works there. Thank you Donna -JP

Br
Review №94

Great place to store your extra stuff. easy to find and friendly staff. Carol answered all the questions I had. I would definitely recommend this place to everyone I know looking for a storage unit.

Sa
Review №95

Donna and Carol are great employees here at public storage. Ive rented here for about 2 years and never had any problems. Id highly recommend Public Storage to anyone whos looking for a safe and trusted storage company.

Sa
Review №96

This place is amazing! I already knew what size space I needed and Carol was very helpful. The price was fair and vacating the space was an easy process.

Ma
Review №97

Norma was fantastic. She helped us with finding the right storage unit and was very friendly and professional. Thank you.

Ti
Review №98

Carol made my experience renting a storage a pleasant one. Very experienced and professional. Thank you

Ja
Review №99

The girls there are very professional and attentive. They helped me with all my needs, and were very informative. Carol was also very sweet and made my visit very pleasant.Donna is a really nice person I really like her a lot I have not interacted with the other staff so I cant say very much about them but as for Donna she makes to where you want to come back and rent from public storage again I just want to say thank you for your services very appreciated

Da
Review №100

Donna is excellent and has helped me so many times. She has been a blessing to me since Ive been here. Bless you JESUS.

Information
16 Photos
100 Comments
4.7 Rating
  • Address:2012 W Briggsmore Ave, Modesto, CA 95350, United States
  • Site:https://publicstorage.com/self-storage-ca-modesto/447?pid=pslocalsearch
  • Phone:+1 209-566-2230
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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