Alex Vargas was awesome. I had multiple questions and dilemmas with multiple vehicles That took a lot of time to resolve and hunt down the answers to both through the Internet and through their computer system.. Alex was patient and knowledgeable and walked through the entire process with me learning as we went, Im solving some long unanswered questions In between helping me and answering the phone he he, in very patient and good natured stride helped other customers is their customers and multitasked without showing any signs of irritation or impatience. If every retail associate acted like him the collective social climate would be improved a 100 fold And more young people would be encouraged and inspired to take these jobs that they sometimes dont have a lot of experience or knowledge id be Proud to own a business that Alex worked for I actually left an auto part store in a better mood than when I came in and that might be a first!

Very helpful, needed a part for the truck and the gentleman knew right away that it was in stock

Napa is a little on the expensive side but a great place to go if you want good quality parts

Better price on an o2 sensor for my jeep than Autozone. Friendly service.

This place is great. The parts clerks behind the counter know their business and are super helpful. Best of all - they dont talk down to you if youre a woman. I went in to get a tail light bulb and windshield wipers. I asked if they could explain to me how the wipers were taken off & replaced - they went out and changed them for me. I didnt get their names, but thanks so much. It was greatly appreciated.

Parts were ready for pick up and the employee carried them to my car due to my handicap. Appreciate great customer service like that.

Great people and helpful and usually have everything in stock

The guys are always helpful and my order is always ready quickly!

Carlos is a outstanding employee

It wasnt a really good service I called on the phone asking for a car part and this person answered so quickly saying that they didnt have it, but it was such an immediate response that there could possibly be any time to even check then I asked if they could check the other stores for me and he quickly responded that the other stores didnt even have it that I even wondered if he even checked or was just trying to get rid of me.

The staff there are polite, respectful, and helpful. Their prices seem reasonable.

The counter sales man had no masks 4 men and at the door they ask to be safe and wear a mask. what a VERY BAD EXAMPLE.

The know what they our talking about .

Great parts place!I went in because I heard they could mix touch-up paint for my little Fiat 500. The gal at the paint counter was able to mix up a batch of paint for me that matches perfectly. She put it in a spray can and got a small brush bottle for me to transfer some of the extra paint to for touch-up work.I used the spray when I got home and it was a perfect match. It sprayed really evenly and had a nice gloss. All in one can. It really made the little custom job I had very easy and for about have the cost of ordering a two-step set of cans to do the job.I couldnt be happier. Thank you Napa!

Great visit. Helpful staff.

I have to give some high praise to Carlos at the store. I had been wandering all over town yesterday looking for a special belt for an ancient historic garage door opener that was very hard to locate. Carlos went out of his way to look all over the store for the belt and then he found it through an outside source and had it brought back to me in a very short amount of time. That’s customer service! I find this team always to go the extra mile for the customer. I would highly recommend always shopping here for your auto parts and any other machine parts. They take customer service seriously and go over the top.

Worst customer service ever!Little girl behind the desk doesn’t apparently know how to speak. Or say thank you! Sad she gets paid to sit there and make sure customers like myself never come back. I suggest you guys do a better hiring process

Ar first I had an older lady help me she was not a happy camper.. seemed to me she just didnt want to be there.. I left and went back later & got a different lady. She was really nice and helpful..

Great since the new owners took over

Old school parts house. Too bad I had a millennial man-child helping me. Part fit well but steering gear is a little loose.

It was great found parts there we needed for my moms vehicle.

This is the place, more dependable than the newer chains.Not as new; they still have swivel stools on front of the counter. Really like those.

Courteous help knowledgeable staff you can see two or three people helping new trainees so that in the future theyll be as knowledgeable and helpful as they are. A variety of parts for trucks or automobiles always a pleasant experience

Worst Napa Ive ever been to came in to look for a bolt they didnt even bother looking at the one I had and was certain they didnt have it. The old grumpy ass was hella rude. Never again will I ever go or recommend that napa. Worst service ever!

Very kind and helpful

When AutoZone doesnt have the oil filter u need no worries Napa does!LOL the guy at AutoZone told me....a female size does not matter. It really does when the specified oil filter has less then a credit cards worth of space between it and the frame. Never tell a female size does not matter. NAPA has my 100% business. Very helpful.

They dont even have a scan tool and were rude. No attempt to help me was made to say the least.

This place has great people and if they dont have the part youre looking for theyll order it or if its a hose they can make it they can also turn brakes and check your battery or starter this place is really cool

Everything that you could need, backed by a knowledgeable staff.

I will never go back to Napa part thank you for your bad worker who dont like someone who not his like .

I always get the best service from this store from the management level to the employees and great delivery service. I wont shop anywhere else unless its a dealer item only.

The manager/supervisor treats employees terribly, was shouting at a delivery driver for being late, which was due to having a flat tire; something the driver had no control over. Caused a whole scene in front of employees and customers, ending the scene swearing.All of it unneeded and unprofessional, the driver didnt even provoke this act of disrespect either, came in apologizing for being late and explained why and got disrespected in front of all the employees and customers; afterwards continued his job not saying anything.I left not buying anything, if NAPA is hiring ***holes like this to run thier stores and wear their company image then Im taking my future business somewhere else and I highly recommend others to do the same; or at least not buy from this NAPA location.

Great customer service!!! If no one else has the part you need, Napa has it!!!

They have what I need 99% of the time. And if tgey dont its most likely a next day thing.

Very friendly good Customer srev.

Great service. Keep up the work

Good parts place been going to for years

Does not carry a whole lot of parts for different types of cars!

Extremely slow unfriendly young Mexican kid not even greeted when you come into the building people dont even acknowledge me walk in very unfriendly go to OReillys or AutoZone they dont care about the General Public ever since looks like new owners are management

Very nice, helpful and extremely friendly.

Not very good for not very common parts such as bolts but theyve most everything needed to fix your car problems

This a great Napa.

Napa is napa

Very helpful and friendly!

Staff is both helpful and friendly

Friendly knowledgeable staff.

Very friendly and helpful

Good services

Very knowledgeable

Good help

Ok

Good

Quick

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