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Greitens Auto Service
5804 W Bluemound Rd, Milwaukee, WI 53213, United States
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Greitens Auto Service
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St
Review №1

One of the best neighborhood auto repair shops around. Good service revolves around trustworthy advice, fair prices and convenience. Greiten’s has all three in spades and that’s why I have had them service my vehicles for years. Thanks Kevin for keeping my cars on the road worry-free.

Jo
Review №2

Took my car to a dealer and they tried to convince me it was about to fall apart any minute, wanted 3k + labor for repairs. Took it here, left it overnight and got it back first thing the next day, right as rain. Spent less than a 1/4 of what the other place insisted on. They took pictures of everything they did (no I didn’t need an entirely new transmission, and so on) and gave detailed notes. Honest and straight forward. Can’t recommend them enough.

DO
Review №3

I went in for emissisions. They were right on time. I was in and out. Very courteous . Parking was a little tight.

Al
Review №4

These guys are great. Broke down over the weekend, and Monday they had me 100% fixed and ready to go. Awesome Job.

Re
Review №5

One of the few auto shops that will not try to upsell you anything. They are very thorough and extremely honest which is unfortunately so hard to find now days. I recommend to everybody and will continue to go back.

Pe
Review №6

I had trouble finding a place that did emission testing and tag renewal, due to Covid. I found this place on google search. I called before I went there to make sure they still offered this service, which they do. The man that answered the phone was very pleasant. I then went there to have it done and I was very pleased. The establishment was very clean and all the people there (Employees) were extremely nice and friendly. It was very fast too, even though they were busy. I think it took about 5-10 minutes.I was expecting to see a dirty place and not very friendly people because that is how most places have been but to my surprise, it was one of the best auto places I have ever been too. I have a usual mechanic place that does the work on my car but I havent been happy with them for awhile now (They have new employees that dont really know what they are doing and they have made some mistakes. I have been wanting to find a different place to have work done on my car and now I have one. I plan to take my two vehicles to Greitens Auto Service when needed to try them out. I was nervous about finding a new place but I feel 100% comfortable with Greitens. 😊

Al
Review №7

They were so friendly and helpful! Very clear about what the issues with your vehicle are and how much it will cost to repair. On that, the cost is very reasonable and they definitely give you your money’s worth between quality of the repair and service. I will definitely be returning next time my vehicle needs work.

Br
Review №8

Called. Told them I had a problem with my vehicle. Check engine light was on. It needed service. The guy on the other end initially sounded helpful. But upon asking him further questions he laughed at me and told me he wasn’t sure what I was asking him. Not really professional to laugh at someone who has a question regarding your services.

An
Review №9

So professional, knowledgeable and honest! Highly recomend Greitens Auto Service!

Re
Review №10

Fast and easy emissions testing! The staff was friendly and it took less than 5 minutes. Would recommend and plan on using them in the future.

Jo
Review №11

I chose Greitens after doing some online research. There was almost nothing bad said about their service, and tons of glowing 5-star reviews. The praise is well-deserved. They were courteous, prompt, and reasonably priced. Everything that needed to be done was explained in a clear, no BS, way. I neglected my car because I dislike the dealer; had I found Greitens sooner, I would have been going there all along.

Si
Review №12

They did emission test for me with out appointment,really nice people

Ju
Review №13

Theyre nice! Did my emissions fast and got me the information quick!

La
Review №14

I had a wonderful experience as usual. They were very detailed when checking over my vehicle. The service was very fast. They offered me a ride when I dropped off my car which I didn’t need but appreciated the offer. Everyone is very friendly. They went above and beyond what I went in for. Then even washed my car!!

Pa
Review №15

I was referred to Greitens by a friend in the auto business. I have always been happy with their thorough inspections of our vehicles, the work that they have completed, and their ability to get things done in a reasonable amount of time. Mike and Kevin are friendly and customer focused!

LU
Review №16

I didnt know that I should have had appt. but they were nice enough to do the emissions test for me anyhow.

St
Review №17

10 minutes in and out for Emmisions test. Need appointment . Nice attendant.

Go
Review №18

Best experience at any auto repair shop Ive ever had. Excellent customer service, honest and thorough inspection of my car was completed in a timely manner, I was frequently updated on the status of everything and given expert recommendations. No one was pushy or forced me into anything. Everyone was kind and tried to do their best. Prices were reasonable, actually better than reasonable in my opinion because of how much value was packed into the inspection (photos, notes, even a link I could view).

Jo
Review №19

The website lists emissions testing available but they are not doing the tests currently... waste of time...

Th
Review №20

Went for auto emissions test. Everything went smoothly. Very nice people.

Er
Review №21

In and out for my emissions test and friendly service while I was there.

Sh
Review №22

I have been going to Greitens for more than 30 years. They always do a great job and are honest, fair pricing and even give you free loaners. Very friendly and service oriented. They even came to my house (as a courtesy) when I had a problem unlocking my car in the dead of winter. I highly recommend them.

Co
Review №23

Professional, quick, reasonable prices, what more could you ask for! I will most certainly be back for future maintenance.

Ai
Review №24

Very rude manager over charged for a quote no respect at all.will never come come again customer service shouldnt provide that kind of atmosphere will tell all friends about this thankyou for the absolute non appreciation for customer service.

mi
Review №25

Got my car towed here and they were really nice and helpful at first, then I saw mike one of the employees tell a worker to test a cars battery and all the statistics on it came back as it’s a good battery, then mike told him to install a new one anyway and they charged a poor old woman 300$ for a battery she didn’t need since I heard her tell him that she was using it with the car off to charge her phone so the battery actually was fine he was just being dishonest to make another sale when she was none the wiser. And then he preceded to mislead me and waste my time to charge me 140$ an hour to look at my car. I felt completely used and helpless and I hate mike :’( 0 stars

Ed
Review №26

Appreciate the thorough inspection, recommendations and explanations, fast scheduling, and efficient turnaround times on work being done. Top notch service, including a ride home and even dropping my car off for me when I couldn’t leave work earlier to pick it up. Very friendly and considerate. Highly recommend.

Jo
Review №27

I know I can always rely on Greitens for good service, on time, ar a fair price.

Je
Review №28

Went there for emissions test. Renewed my registration and the tests even put the sticker on my license plate for me 🙂 Great customer service!!!

DA
Review №29

From the time of drop off to pick up... exceptional service! The employees were kind, knowledgeable and extremely proficient. My vehicle was in and out before no time and I could not be more satisfied!! Email follow up with detailed information and pictures was much appreciated - details like this go a long way and make for an outstanding shop! Highly recommend for your vehicles service needs!!

Yv
Review №30

Was there for an emissions test in and out 5 minutes very professional.

Sa
Review №31

We always go to Greitens. Thankful for their guidance when I was out of town having car issues.

Ke
Review №32

This shop rules. I had a great experience. Prices were very reasonable compared with local competitors, repairs were timely, customer service was better-than-average.

Ko
Review №33

I came to get my emissions test done. Fast and friendly service!! Thank you!!!

An
Review №34

I have always had good experiences here. Courteous staff. On this visit, I didnt have a way home or to pick up my car and they generously offer transportation. That was great appreciated. It is clean business and the turnaround for service was fast.Thank you

Jo
Review №35

Work is always done quickly and professionally! I recommend them to everyone!

Jo
Review №36

Ive been hearing a horrible noise when I turn my wheel. I had my old mechanic look at it and he couldnt find anything with the noise. Within an hour of Greitens looking at it, they located a loose axel nut. Even more impressive, they didnt charge me for it. If youre looking for a quality, honest mechanic... Id start here.

Be
Review №37

Just got my emissions test here. Super convenient, fast, and friendly. Great service!

Ki
Review №38

Called Mike for a 2nd opinion and happy we did. Although services were a bit higher than anticipated, we felt good paying as our car is running great and its a local neighborhood business. Definitely recommend!

Ca
Review №39

Quick, efficient, emissions testing. Completely hassle free and they take care of sending the information to the DMV for you.

Mo
Review №40

WOW, can’t recommend them enough! They were able to fix my brakes, clean my fuel system, and replace my wiper blades for HALF the price originally quoted to me by another mechanic. They work extremely quickly too - had my car ready in half a day. Not to mention they gave me a thank you bag with snacks when I picked my car up. They’ve earned my trust and I’ll definitely be back for any future work I need done!

Le
Review №41

I chose to bring my car to Greitens Auto Service because of the great reviews I read, and now I get to leave my own great review. I was blown away by the excellent customer service Greitens gave and the care they took in ensuring I knew everything that was being done. Kevin also gave me a ride to the coffee shop down the road while I waited for my car to be looked at. Its things like this that create returning customers, which I definitely will be.

Mi
Review №42

I went to Greitens Auto on December 31st, 2020, to have my emissions test completed. I scheduled an appointment but got there a bit earlier. The gentleman I worked with got me in before my appointment and had me out in less than 5 minutes. I also discovered the shop works on Volkswagens, so I will reach out to them if I need any additional services performed.

Jo
Review №43

My experience with this place was a bad one and I’m positive that it was racially motivated. I was overcharged $613 just to replace a radiator hose, I was charged $42 for a cooling system diagnosis and told that everything was good but I take my car home and once I drive it the next day and it warms up, steam goes everywhere and all my antifreeze runs out on the ground. Now he says I need a $1900 radiator. I wouldn’t suggest any person of color to patronize this place, u WILL NOT be treated any kind of fair......

Ru
Review №44

Ive brought my car here a few times for various repairs. Mike and Kevin have always been very helpful, professional, and most importantly honest. They do quality work at a reasonable price and dont try to get you to pay for other needed or suggested repairs. Very pleased.

Ch
Review №45

First time customer and was greeted with excellent customer service. Far different from other shops I have visited, I was provided a very thorough inspection report with pictures of the items that needed attention regarding my vehicle entirely. Not only did they prioritize the items using a color coded system green (good) red (need immediate attention) yellow (needs consideration); but all was done seamlessly by text and email! The timeline was a week shorter than as was expected for my repairs and I also paid less then expected bc they managed to find a way to repair and save me money! I trust that this will be the only place I visit from here on out and would highly recommend to any family member or friend! Thanks to everyone of the Greitens Auto team! Keep up the excellent work!

St
Review №46

My family has three drivers of 3 different import cars. The staff are always courteous and strive to ensure that no matter which family member (my wife, my son, or myself) understands their cars issue and what is required to make it right. The work is always on time, complete, clean, and warranted with the best parts. The loner cars are appreciated too. I never doubt the work done by them. Thanks Greitens!

Ev
Review №47

Awesome, very happy with the fast service and quality of work completed. Thank you!

E
Review №48

Brought my car here a few times for brake, coolant, and other issues. Service is always great. Staff is super friendly. I also really appreciate the diagnostics results with pictures and explanations. Glad I found this place! Will definitely bring my car here again.

Ka
Review №49

I called Thursday, they fit me in the next morning when they opened, and had my car ready before I had to be at work the very same day! Everyone was so friendly and professional.

El
Review №50

Been going to for more than 30 years great service great people honest people.

Mi
Review №51

Very Helpful..Very Knowledgeable..and Very Good with solving the problem you may have!!

Te
Review №52

Always helpful

Je
Review №53

Provided an inspection of a used car we are buying for our son. Helpful to have an expert opinion. I trust these gentleman. - -and they provide a treat at pick-up, it’s the little things! Jenny

Br
Review №54

Great employees great service hard to find a place that actually cares in this current world

Am
Review №55

Greitens has fast become my go-to auto mechanic! They take great care of my elderly little Corolla and were realistic with me about which repairs were worth it and which could be put off until I can upgrade. Mike at desk is always professional and friendly, and the shop is clean and well-organized.

IL
Review №56

My family, extended family, and friends ALL go to Grietens! They always give the BEST customer service, explain what’s going on with my car (which I never know what anything means so they are great at breaking it down) and charge fair and reasonable prices. I recommend this place for ALL of your vehicle needs!!! They are the best!

An
Review №57

The level of service I have received at Greitens is second to none! Couple of things stand out to me:1. Ease of getting an appointment whether through online scheduling or telephone. There’s always ample time slots and I rarely wait for more than a day or two to have my car seen.2. Expertise. Mike and Kevin know/understand my vehicle. They make sound recommendations without trying to force products or services that may not be necessary.3. Customer Service. They routinely give small gifts to say “Thank You” for me being a customer. Loaner cars are available as well, free of charge.All in all, 5/5 would recommend Greitens Auto Service!

Ma
Review №58

Greitens never fails and has more customer service than any other place I’ve tried. Nice and helpful!

Ar
Review №59

Fixed the car well at the price quoted. Willing to prioritize work. An honest shop.

Th
Review №60

Honest is the one word to sum this shop up as.I brought my 2008 Chevy Cobalt in with very little knowledge about cars. These people could probably have taken advantage of that but didnt. They were honest with me and didnt tell me I needed things that I didnt. They also made sure I had a loaner vehicle to use. I know where Im coming for future repairs and maintenance. Thank you guys!

Br
Review №61

The service I received from Greitens Auto was exceptional and I highly recommend them. They performed a thorough inspection of my vehicle and provided an electronic copy of their report as well. The repairs (front lower ball joints and control arms, as well as an oil change) were completed promptly and at a fair price. Their customer service was friendly and professional too. I will definitely use their services again.

ja
Review №62

Received a pre-purchase inspection on a vehicle I was looking to purchase. I was out of state and requested an in-depth review of the vehicle. I spoke with Mike, he was extremely helpful throughout the process and provided updates along the way. They went above and beyond my expectations for the inspection. Mike even provided pictures with arrows showing items I should know prior to purchase. He showed me damage that I had not been notified by the seller. Mike even went out of his way to provide more information on great places to look for other pre owned vehicles.Very happy with my encounter and pleased to say I would absolutely use their services again. They saved me money along with many headaches.

Ma
Review №63

Emissions test was easy very friendly staff there and it was painless and fast

Te
Review №64

Had some repairs done on my car. Everyone at Greitens was very good at explaining what needed to be done to my car. What i very much liked was that you get an email with pictures of what they found and what needed to be done immediately. Great service and very friendly environment. Will definitely use their services again.

La
Review №65

I went for a emission test. I was in/out so fast.Staff was very courteous.

Be
Review №66

Great service! They also have a real great text system to keep you updated on how the service is going. Very reasonable rates.i brought a hybrid in for a pre-purchase inspection and they really took the time to explain everything to me and any concerns they had.

R.
Review №67

Wonderful service! Unfortunately, our vehicle started spewing oil all over while my wife was driving to work. I had read reviews online previously, just preparing myself so if my wife ever had car trouble while at work, I would know exactly where to take our vehicle. I am here to say that my experience was just as wonderful as the other reviews online. They took our vehicle in, sent us updates with photos and best of all, I was preparing myself to pay double! Mike was wonderful in explaining everything and was very easy to talk to. Their service was timely and I loved that they called with an estimate before performing the service. You’ve got a new customer so get to know my face! Thank you all again!

Em
Review №68

Once again Greitens Auto addressed all my auto needs timely and cost effectively. I genuinely look forward to seeing Mike at the service counter - he remembers who I am, takes my concerns seriously, gives me honest feedback, and is simply extremely professional and kind. I feel lucky to have found an auto shop I can trust.

Ge
Review №69

It was my first time at Greitens Auto Service. They were friendly, accommodating, efficient, and affordable. Greitens is my new shop of choice.

To
Review №70

Very nice staff

Je
Review №71

I was very impressed with the service at Greitens. It was my first time taking my car in to their shop, and I found that they bent over backwards to earn my trust by sending a very detailed report with images detailing current and future issues. I look forward to repeat business at Greitens!

Ki
Review №72

Have been going to Greitens Auto for several years. They are always professional, knowledgeable and priced very fairly. Excellent customer service and most important to me very proactive on recommending maintenance to keep cars running well and avoiding any major issues. They definitely deserve their high rating - highly recommend!

Pa
Review №73

Greitens is a great shop with a small town feel. We are always satisfied with the attention that we receive, as well as the quality of service provided.

Em
Review №74

The customer service from Greiten’s was outstanding! After dropping my car off and planning Uber rides, I was offered a ride to my destination by the owner and told about their loaner service for the future. The team was great and upfront about what work needed to be done and kept me updated about my car - and the work was done well and priced fairly. I felt that they cared about me and took the time to explain everything and answer questions. I will definitely be back!

Cs
Review №75

Only needed to do emissions testing. Weather on the phone during initial inquire or in person both times the staff Ive spoke with were very welcoming an nice! Got in and out. Gives you the vibe you can really trust these guys.I didnt do much else here nor have I ever had other service done but customer service is definitely something special, especially in this field of work. Keep it up guys, Ill be back for the next emissions testing.

Ra
Review №76

Mike was so fantastic to work with- sent me a detailed email with photos of all their findings and recommended fixes. Gave me multiple options for getting my hybrid battery replaced- even called me back when he found a better priced option after I had agreed to go with the more expensive brand new option. Work was done when estimated and car is running great. Whenever I would call, everyone who answered was very polite and professional. Pricing very reasonable. Highly recommend.

Ka
Review №77

Great customer service and trustworthy. Very helpful and gave me a loaner car for the day so I was not inconvenienced. Diagnosed the problem and repaired it the same day. Price was reasonable as well. Will definitely return!

Ph
Review №78

Excellent customer service. Knowledgeable staff

Al
Review №79

Great experience! Got my emissions test and tag renewed in under 20 min. Must set up appointments

Wi
Review №80

Very professional communication; Mike was very clear on what was needed and why. I was pleasantly surprised that i received email describing proposed repairs, and Mike referenced email in follow up calls. They also understood and recognized value of Google reviews; how many repair shops even pay attention? Clean building and surrounds; clean waiting area. I will use them again. I suspect I could get cheaper repairs elsewhere, but Ill pay extra for effective and professional communication, and clean environment.

Je
Review №81

Excellent service! Was able to schedule online. I dropped off my car and they provided transportation. They fixed my car and gave me a good deal. Honest folks. I’m glad I found them.

Al
Review №82

I was amazed at how quickly the nice people at Greitens got me back on the road. My check engine light was flashing so I pulled in. The nice young man behind the counter took a quick look at my car and I guess he had some sixth sense; because, he popped open the hood and says theres your problem and he pushed on a wire and the car started running better. He said that the connector on the coil had come loose. I greatly appreciate it the help and I was able to make it safely back to Maine. Very nice experience.

Ca
Review №83

Greitens always does a wonderful job with my car. The employees are friendly, knowledgeable, and helpful. They are quick workers, but are very thorough, and will go above and beyond to make sure everything is taken care of. Highly recommended!

Jo
Review №84

Very impressed with service we received here. Mike was both informative and friendly. I received email with pictures and reviews of recommendations so when I called back about authorizing service I could make an informed decision without the pressure of a quick answer over the phone.Car Serviced: 2010 Toyota Highlander hybrid

Ch
Review №85

Ive lived in Milwaukee for 13 years. For the first three I floated around trying to find a trustworthy, affordable, and fast mechanic. I finally found them around 2004 and I can only say wonderful things about Kevin and Dennis at Greitens. They run a clean shop, are knowledgeable and pleasant to work with, and fix your car/truck fast and right. The prices are completely fair and straightforward.I highly recommend this shop over all others in Milwaukee.

Er
Review №86

I had some issues with my brakes and the people at Greitens did a full inspection. They not only identified the brake issue, but also a few other things that were concerning and might need to be taking care of. They were honest about the price, and the repairs were finished within a timely fashion. I have no complaints. Thank you.

Ca
Review №87

I found Greitens to be thorough and competent with service and customer interaction pleasant, courteous, and informative every step of the way.

pa
Review №88

I appreciate the quality of service and professionalism of the staff at Greitens. Because I don’t know much about cars myself, I need a mechanic that I can really trust. I’ve been a customer of Greitens for many years. I always feel as if I have been treated respectfully and fairly. Mike and Kevin greet every customer by name, and make every visit a pleasant experience.

Ju
Review №89

This was my first time going to Greitens Auto Service and Im so glad I did. I had a check engine light on and they ran a full diagnosis on my car keeping me informed of all findings and costs. They sent pictures with the report given to me and their prices are very good and competitive with other places Ive been to in the past. I highly recommend them to anyone who needs any auto service. I will be back to do more business with them when I need.

Ke
Review №90

Great service for new residents of the area. Mike answered my questions about how the weather would affect my car and made recommendations about preventive care to keep my car in shape. I left my car with them in the morning and received an email with photos of the work that needed to be done. I called in confirming what I would like them to do and what the costs would be. I picked up my car in the afternoon after the work was complete.

Da
Review №91

I was on my way to a Brewer game and got a flat tire. These guys took my car immediately so I could get to the game and just took care of what needed to be done. They were great! I like to support local businesses in our community. Go see these guys if you need anything!

J.
Review №92

Great service. Customer is always King. They go the extra mile at Greitens. I have been taking all my cars there for all repairs for almost 10 years. I would not think of going elsewhere.

Da
Review №93

You CAN always count on the folks at Greitens to provide a comprehensive repair. They ALWAYS take the time to understand what your car means to you and use that to help guide their repair recommendations. Ive been a trusted customer for over 25 years...have recommended Greitens to family and friends...and intend to continue that legacy. You WONT go wrong with a Greitens repair.

Co
Review №94

My car was in need of repairs and unable to be driven and they were able to fit me in earlier than originally quoted and gave me a free rental car in the mean time. They kept me updated throughout and were very professional. Would bring my car back here if I have any future problems!

Aa
Review №95

Thorough, friendly, very accommodating. Sent a free ride to pick me up downtown when my car was ready. Will definitely be returning for future maintenance.

Ma
Review №96

These mechanics were able to accommodate our busy schedule. They worked quickly to get me out in about 30 minutes. Very courteous and professional.

Ad
Review №97

I relocated to Milwaukee Oct 15. Having worked in the cutthroat auto industry in CA for 10 years, I did my research to find the best non-dealer service shops in town. Kevin & Terri Burkes Greitens topped my very short list. After my first visit, I didnt even bother trying other shops. Ive had a 00 Accord, an 04 Sienna, and a 09 Lexus RX350 serviced. Some of the more significant repair orders (ROs) have entailed AC compressor / relay, CV boot, brakes & rotors, strut / shock suspension, alternator, thermostat, O2 sensors, transmission flush, fuel system cleaning, coolant flush, serpentine belt, power steering belt, water pump, timing belt, and battery. They have loaner vehicles should you need one. Youll receive a comprehensive inspection report via email after your visit. At the desk youll find Mike as cordial and customer service orientated as they come. Quite frankly, its rare to find an establishment that consistently markets itself well while exceeding customer expectations; Greitens delivers.

Lu
Review №98

I may never go to a different auto shop.My 02 Tacoma had an Evaporative emission system leak, and needed a new timing belt, water pump, battery and oil change. I received a very helpful email detailing recommended service for my truck, on the day I dropped it off. I was told it would take 4 days, for all that, and was actually completed in 3. The customer service was excellent, and the price was reasonable.Overall, I am very pleased!

Ma
Review №99

Had a great first visit to Greitens! They do a free inspection on every visit, and I was surprised by the level of detail and pictures that come with the online inspection report. It’s even color coded with their recommendations. Very easy to understand. Mike was very friendly and explained things in layman’s terms to me. Work was done quickly and probably at 50% of the price the Mazda dealership quoted me -brake pads/rotors, coolant flush, fuel induction cleaning, oil change. Wow! I will definitely be back.

Ay
Review №100

They took a look at my car free of charge and let me know the dealership would have the parts to fix the problem. I appreciated their promptness and their integrity.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:5804 W Bluemound Rd, Milwaukee, WI 53213, United States
  • Site:https://greitensauto.com/
  • Phone:+1 414-258-5744
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Oil change service
  • Subaru dealer
  • Tire shop
  • Toyota dealer
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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