We just bought our 2021 Jeep Grand Cherokee L from here! They went above and beyond with their service. We knew exactly what car we wanted before coming and they had all of the paperwork ready to go when we got there. It took 2 hours from the time we walked in til the time we left, which was a world record for us and our history with buying vehicles. Everyone was very nice and helpful and had our best interest in mind. They didn’t try to push us into anything we didn’t want and I really appreciated that! I would definitely come back here to buy another car.

Very nice dealership, nice selection of automobiles

I bought 2 vehicles at once from this dealership, Zach was my salesman kool guy very knowledgeable of the business, I highly recommend. I also get my oil change, brakes, & tires from this location as well

DAUGHTER PURCHASED A NEW JEEP FROM HOMERSKELTON..THE SALESMEN NEW NOTHING ABOUT THE JEEPS FEATURES OR SAFETY FEATURES HOW TO TURN THE THEM ON ETC..IT THE NEW 2021 GRAND CHEROKEE JEEP L ALTITUDE..YOU WOULD THINK THE DEALER OR JEEP WOULD HAVE A REPRESENTATIVE TRAIN THE SALESMEN ABOUT THE VEHICLE AND HOW TO TURN ON THE SAFTEY FEATURES SUCH AS THE MIRROR ALERTS..LANE DEPARTURE ETC..WE ASKED HOW DO YOU PUT IT IN 4 WHEEL DRIVE..THE SALESMEN HAD NO IDEA..THAT THE JEEP WAS FULL TIME 4 WHEEL DRIVE..ON TOP OF THAT THE JEEP WASH JOB LETS SAY I WOULD BEEN ASHAMED TO SAY I WASHED IT..AND SAY HEY THIS IS YOUR BRAND NEW JEEP..THE TOP OF THE JEEP HAD NOT BEEN WASHED AT ALL..THE SALESMEN SENT IT BACK TO DETAIL 3 X..MY DAUGHTER LOVES HER NEW JEEP L ALTITUDE..ITS BEAUTIFUL..THE SALEMEN WAS NICE..HE WAS JUST NOT INFORMED OR TRAINED ON THE JEEP FEATURES..AND TO SEND A NEW VEHICLE OUT WITH A INCH OF DUST ON THE ROOF IF RIDICULOUS..AND CARLESS..

They Are Very Nice Gentleman Ill Highly Recommend Great Service

Staff and selection were VERY Good. Ive bought several new and used vehicles at this store as well as other Homer Skelton dealerships. Im about to trade my pickup and my Jeep Gladiator, and theyll get 1st shot. I highly recommend them.

D.J. in service department did a great job getting me back on the road. Appreciate the great customer service!!

Super friendly staff and great selection of cars and trucks

I love 1 Mike from wolf chase dodge and I drive up here for everything on all of my vehicles! These folks are professional, fast, and friendly!!!! Love it here!

Great customer service

I’m concerned about their lack of adherence to mask wearing protocols during COVID here. 75% of the employees were walking around indoors with no masks, mingling with each other in the open showroom floor. Some didn’t even put their mask on to talk to us when we came by for a scheduled test drive, despite signs on the doors mandating mask wearing. I felt very uncomfortable. They were definitely expecting us for a test drive, but we had to wait longer in the facility (I chose to wait outdoors) because they didn’t have the expected test vehicle up front and set in the correct mode for consumer driving. The sales person was ready to let me try and drive the car in a mode where none of the electronic dash or speed indicators would light up, and I had to ask him to please put the car in the correct mode because that was unsafe. He also didn’t ask to see my drivers license before I got behind the wheel. I had to ask him to please wear his mask correctly, as it was hanging below his nose as we were about to get in the vehicle. He had inaccurate information about the new vehicle model we desired, and also wasn’t completely up front about all the rebates I qualified for on that vehicle. He says he’s been working there for 20+ years, but I would expect more from someone with so much experience. Even if they had offered me a really good deal up front, I wouldn’t be doing business with them after that because I didn’t get the impression they value the health and safety of their customers.To this dealership’s credit, the employees seemed nice enough. But nice doesn’t keep a pandemic from spreading.

Nice Expedition up threre

I purchase a 2020 mega cab dually in February November truck collapse in Cheyenne Wyoming the said fuel injector pump went out an it’s on recall they have to replace fuel system, I get truck back in January I take it to Millington dealer where it was purchased they said I have an injection seal leak, they didn’t replace seals in Wyoming dealership an they would fix I got it back same day still leaking I had it towed back to Millington they kept it for week said it was ready 3 weeks later the truck caught a fire in Texas an Ram in Millington saying it’s not there fault an turn they back to me

They wouldnt change the oil in my truck. Because they dont have anyone to do it. I have both 5 to 6 trucks there and now they will not service my truck I guess in need to go buy somewhere else.

Went to look at a 2021 Jeep Wrangler after getting off work early on a Friday and was done and home with the purchase that evening and Shayne personally delivered the vehicle to me the next day clean and on a full tank of gas. Shayne was very helpful, knowledgeable, and made the whole buying process stress free. Thanks!

What a shock. We were interested in a vehicle they advertised. We called and got some details and visited there lot. When they went to get the keys it was realized that it had been “ loaned” out and not there. After showing us a couple of vehicles that wasn’t what we came to see we decided to leave. We were told that they would contact the guy who had it and bring it back for us to see. We called the next day and was told it was on the lot only to drive there and it wasn’t. Now that was about the most sloppy business practice I’ve ever seen from a car dealership. They don’t communicated with one another and isn’t common with other Homer Skelton lots.

Customer service was excellent!! The tech Josh took great care of my truck fix the issue and now I am on my way! Thanks guys for your honesty and integrity!!!

Horrible experience. If you want to be treated like trash then this is the place for you. The salesman was VERY RUDE from the beginning. They act like they have no interest in selling a car. I did my research of the vehicle and the rebates and incentives they have going for that particular make and model. This dealership was very unfriendly and would not honor the incentives that the manufacturer had. I’m glad they are not the only dealership in town and needless to say I will take my business elsewhere!! Very disappointed.

LOTS of inventory! Great salesmen.

Looking for a Grand Cherokee used with low mileage.

Didnt achieve what i was going for but all in all the staff did what they could to get me in a new ride.

I called looking for a specific truck. Marissa answered the phone and looked through their inventory, finding what I was looking for. I went by the dealership later that day. She gave me ample time to look over the truck and went out of her way to make sure I was comfortable with the purchase. Marissa and Don were above and beyond helpful. The buying process went smooth and I am happy with my “new to me” truck. I would highly recommend.

Nate in service was the best. Needed new key FOB and they got me all fixed up when they said they were and no extra charges. Highly recommend this service department for your dodge needs! 💯🤩👍👏

Jim hinshaw is great

Tim is our go to mechanic and we live right down the road so its pretty convenient to use them. We dont use them for everything though because they love to make things more expensive than other places.

Both times Ive gotten my Jeep serviced has been great! They try to help you out as much as they can. Tim was amazing both times as well. Great customer service.

This was, without a doubt, the best car buying experience that my wife and I have ever had. Jim Hinshaw went above and beyond in finding exactly what we needed in a truck. We highly reccomend Jim and the Homer Skelton team for your car buying needs. Great job guys!

I never regret bringing my car in for service here. Even though it’s a good drive from me I always take my car to them for service. I thought my car was a goner, but Tim pretty much assured me that my car was in good shape. He said that it probably was just something minor and he was right! He kept me updated and got it fixed in a timely manor. I am pleased. Thanks a lot Tim!

The service department is awful, and it isn’t even their fault!!! They can’t get parts in a timely manner. They don’t keep you updated on what is going on with your vehicle, even when they have it for over a week! They don’t give you a free rental, even when they are repairing the same thing for the fourth time in three years. They still try to charge you for service hours for repairing the aforementioned problem for the fourth time!! Most of these issues are dealership and Jeep guidelines that the employees are abiding by.

Best place to get your vehicle service!

Love my car

Great place to buy a car. It was the fastest auto purchase I have ever gone through. I got a great Jeep at a fare price. The service department is excellent and can take care of your vehicle concerns.

First, I like the car, but the way it was sold to me was NOT of up-standing customer service. Marissa, my sales person really didnt give her OUTSTANDING service. Its been 30 days and I STILL HAVENT RECEIVED MY TAGS & PLATE! I was sold a car where I had to ask for it to be cleaned, I was given a single defective key fob where the key was missing and barely worked and I was told I had to purchase a new fob. I asked about the tire sensor and she texted The tire is fine. Its just missing the sensor in the tire Like Really! And there was NO FOLLOW UP AFTER PURCHASE. I felt mistreated from beginning to end!

Horrible! Horrible customer service!! They’ll see you a car for $13,000 with a terrible transmission that needs to be completely replaced. We discovered the issue a couple of weeks after the purchase was made. We took the vehicle back so they could check it out, and of course, they say they didn’t find an issue. A week or so later, my check engine light comes on. ((Mind you, I still have drive out tags on the vehicle)) So I take my car to a family member who has a car scanner. He scanned my car and P0840 was the code that came up. Which meant I had to replace a pressure sensor. The transmission is a 4 Cylinder, so just changing the part cannot happen. We have to get a new transmission. Which is now going to cost us an estimated $3,000.00. When we went back to tell them the code that was shown, they treated me like I did not know what I was talking about, and basically said they cannot do anything for me. Which, in my opinion, is dirty car salesman work!! They wouldn’t want someone to treat them this way, and I am not happy! I DO NOT RECOMMEND THESE CROOKED PEOPLE, AT ALL!!! Take your money to someone who is actually trying to make sure you have a good ride, not someone who just wants to meet their quota!

Very nice, professional and great service. I loved the home town Millington, Tn service. Shopped for a car in Memphis and just did not like dealers. Homer Skelton was the dealership I felt comfortable with to purchase my vehicle from. Way to go Homer Skelton. Love my vehicle.

Years ago I absolutely gave up on Auto Dealers because I cant stand the hours long process of fighting to get a fair price, so I started working with another Used Auto Chain where the price is fixed and fair. After recently searching for a specific vehicle, I found what I wanted at this dealership and decided to give them a chance to annoy me ... boy was I wrong. Not only was the vehicle very competitively priced, but our Sales Rep (John Houston) was ZERO pressure, incredibly professional and honest in every respect. He and the entire Staff were amazing. After searching and comparing elsewhere, I came back to these fine folks and purchased the vehicle. I am extremely pleased with the entire experience.

Very impressed with the service! Nate did a great job getting me set up so I could make it to work, letting me know as progress was made and when the work was complete. All work was completed in half the time I was told it would take at another Jeep dealership. When I need anything else done on my Wrangler, I will check with Homer Skelton Jeep first.

One of the best service departments I have ever visited. Very professional and courteous. Fast service and excellent customer relations. Will be my first choice for regular maintenance and warranty issues.

Dropped my work truck off for scheduled PM and tons of other issues. I did call ahead to get fleet to pre-approve. They took great care of my vehicle.

I ABSOLUTELY LOVE The service I received here! Mr. Tim is awesome! I had a very bad experience with a different dealership and ended up taking my Durango to Homer Skelton. Best decision I could have ever made! They are #1 in my book and I would recommend them to anyone & everyone! Thank you Mr. Tim for everything you did for us to make this experience as easy as it was! You are so kind, courteous, considerate & caring! We absolutely love y’all!

Good black own business

We recently purchased a Dodge Challenger from Marissa and we couldn’t be happier. She made the buying experience a breeze. Very knowledgeable and courteous. We’ll definitely buy from her again. Thank you Marissa!Andre and Denesha

They have a great team and made the process very easy. Marissa is the girl you need to see if you are looking for a new car or truck. She will take great care you.

I love this place Jim who is there found my truck

Frank was very attentive to my questions and interest in the vehicle I purchased. He facilitated one of the more enjoyable buying experiences Ive had when shopping for vehicles. If I am in need of another vehicle, Ill definitely check with him first.. My 2010 Camaro SS is an excellent vehicle. It had the power and performance I want and its in great condition. Im thrilled with the condition and low mileage and look forward to driving this car for many years to come.. This was one of the smoothest deals with a dealer sales staff that Ive had in a very long time. Even though I came with outside financing, they still provided great customer service and we came to a great deal in the end. Id go back to these guys the next time I need a vehicle.

I took my Jeep by to get checked out,the same morning the service guy called and stated it needed a new rear end.So I told him to go a head and fix it.That was on Monday on Wednesday I went by because I had not got any updates.My I service guy was not there,another service guy checked for me he stated the part had just arrived that day.The next day on Thursday I went by and my service guy started he had been off sick and just returned to work.He said part had just gotten there on Wednesday.I requested a ride and he got me a loaner.He called me on Tuesday the next week said my Jeep was ready so I picked it up seems to be great.It would be nice to get updates when your car is in the shop that long and offer a loaner at that time.

I couldn’t have had any better of an experience. I already had in mind what I wanted and James went above and beyond to find it for me and bring it in. Brian the salesman went through the features in the car with me and took me through the paperwork. I was in and out in a very short amount of time and I LOVE my RC350!

I want to thank Marissa Gressel and the Homer Skeleton team for my new truck. They went way above and beyond to meet my needs . Not only did they give me a great deal on my trade they even dropped my new truck off. Marissa is extremely knowledgeable about their inventory and I just felt apart of the family. Never going anywhere else for my vehicles !!!!!!!!!!!!!!!

Im a (VERY VERY ) unhappy customer.Service mgr andtech very RUDE, unprofessional AND INCONSIDERATE.POOR CUSTOMER SERVICE???????????Had grease all ove the steering wheel seat. Hood, grille, fenders and seat.Had beut side step Missing wheel cover and center cap.VERY BAD VISIT.ILL NEVER RECOMEND THEMNot happy with visitGreat Parts dept.Has been 9 months since my last disappointing visit Affter I found work not performed that I had requested and found work that was done was not needed. Took my truck to another repair shop and they repaired it in 2 hoursHave never received a follow up call.Sorry they have such management????? Use to be a great dealership.

Had a battery go bad on my 2018 Jeep WranglerTim in a service department asked me to bring the Jeep and the battery to him, Which I did after I purchased a new battery because they were closed Saturday at 1:00 p.m.So I brought the battery to Tim on Wednesday morning explained to him the battery was Tested and Found found badThe Jeep is under warranty and so is the battery and This dealership fail to replace it warranty battery so I had to go to a different dealer whats had no problems with himStrongly suggest 2nd thought about purchasing a vehicle from this company and/or service done by this companyIf you decide to use This company good luck to you

Very nice people. And very helpful.I would recommend.

Came in on short notice for an oil change and tire rotation. They were slammed however, they fit me in and also checked the truck for updates. I had Nate as my service adviser and he was very understanding and I found out a lot of information about my new truck that a competitive dealership neglected to tell me or provide me with an explanation. They are my new service department. I was in and out in less than an hour.

Checked this place cause Drake on 981 the max mentioned. They had a truck I wanted listed $1500 under blue book...was expecting it be ragged inside. BUT it was pristine. Nice people, test drive, financing choices no pressure...EASY. was in and out so fast my wife thought I was still test driving when I brought it home. Will always start here to buy a vehicle. Thank you Shaq

We took our vehicle in for service twice, once had repairs done the same problem occurred 6 months later and the manager would not help. On another occasion took vehicle in for a fuel pump and the service tech broke the starter and I had to pay for it. After talking with GM about it he was going to help us out and get tires for the vehicle, told service to get tires and put on the next day so I could get the vehicle, one hour before closing it wasn’t done. WHO IS RUNNING THIS COMPANY. It doesn’t look like the GM has a handle on it.

I don’t drive a dodge but being my VW Jetta in. Every time I receive consistent service. The HS Dodge service team of techs and representatives make sure I’m well informed, processes timely, and treated fairly. Mostly, I appreciate the combination of digital and face-to-face communication where appropriate. Cody Bowen usually conducts my car care but Josh’s team is where it starts. Thanks everyone!!!

Nate and the staff here helped me out and their waiting area was so clean and pleasant...thank you all for a great experience!

Great experience with Joe S. and all of the staff members who helped. Joe is very professional, friendly, courteous, and efficient as well as dedicated and patient. He made sure everything was taken care of. Work was done flawlessly & promptly as promised. Very happy each & every time we come here!

I drive 45 minutes just to get my car serviced here. Joe S. is the best car service representative I have ever experienced. I know I am in good hands with Joe and that my car will be taken care of. He is honest and actually cares. I wouldn’t trust anyone else to service my car. He also makes sure I have a courtesy car so I can get back to work while my car is being serviced. He makes suggestions on what I need and recommendations for when I need to bring my car back in. He personally checks on the cars he has serviced and calls to discuss any issues or concerns before doing additional work. He communicates great while my car is being serviced so i am never questioning when it will be ready. He also uses the text messaging feature which makes Communication easier during a workday. Thanks Joe. Homer Skelton and I are lucky to have a car service rep that takes care of his customers! UPDATE: 2021 Joe S. is no longer there. Not sure how great the service is. But I wouldnt dare go to Collierville Jeep!

Im so delighted and happy that Elise is back. She was a great service advisor now she is a great service manager. I would recommend this location to anybody. I took the time out to call and address a problem I had with the general manager JP. He immediately told me he would get with Elise and get me taken care of. The next day with no waiting period Elise called me at 730 sharp addressing my problem letting me know she would take care of me. The following day Tim my service advisor called me and said we will call you when your vehicle is ready. They put me in a vehicle with no problem. Big Thanks to JP, Elise, Tim, and The Techs.

Tim always does a great job when I bring my vehicle in for service. I appreciate his professionalism and care for our families vehicle. Happy client.

My wife and I recently purchased a new rebel dodge truck and we had a great experience with no sales pressure. Our salesman was Jim Hinshawn and he was very patient and went the extra mile in finding us just the right truck. If youre looking for a new truck we highly recommend Homer Skelton in Millington.

This month I took my truck in for an oil change and they offered me 4 oil changes for the price of 2. What a deal! And yes I bought it,😊. Last December I called a few weeks before xmass wanting running boards for a gift, I was clueless to the exact model of truck. Mike in parts asked for the vin and from there he hooked me up with some sweet chrome running boards and he was able to get them installed before Xmas! All of that in less than 10 days! Ordered and installed!!! I will continue doing business with these guys as they have proven to be great at what they do! Thanks again for having outstanding service and knowledgeable people! Kris P.

FORD ESCAPE: I have bought 2 vehicles from here and from the same sales - person. The first car I had for 8yrs before trading it in. I have always had good service when I get it serviced. Ive had new version (of the same one) just over a year now. The service is the same as it has always has been. I love my car, it is one of my go to choices whenever Im just browsing. The only difference is just a lot more electrical engineering under the hood.

Nate has always been very helpful. He gets the job done in a timely manner. And I enjoy doing business with Homer Skelton thanks guys.

Came for a oil change and 2 hours later it was done. Dont think it should have taken this long. I understand they do check all other fluid levels. Maybe 1 hour for this. If this is their express service, dont want to see the regular service. Coffee was good and all employees I talked to in 2 hours was really nice. I will still return for more oil changes only to keep my warranty good.

Bought my Cherokee here and the last three years these guys have been great. Even when I damaged it on the trail. Thanks for all your help in the service dept!

Brian Hughes was the sales person who took care of me back in May. He made the process absolutely painless and went out of his way to make sure I left there with what I came for or better. It was like hanging with family. We even took a pretty awesome picture, but you’ll have to find that on their Instagram. I would recommend him to anyone to looking to purchase new or used vehicles.Homer Skelton CDJ Service department has seen my truck twice in four months. Once for an inquiry about side steps, and the other for my first free oil change I received when I purchased the truck. The parts department was quick to find the steps I was looking for and they even had them in stock. I was out of there with brand new steps within the hour. Nate has been the first face I’ve seen when I pull into service. He’s friendly and I don’t mind handing him my keys.

Took my 2012 challenger and my 2005 dodge 2500 in for recall. Job was done quickly and all were very professional and friendly. Was a pleasure to do business with them.

Nate was very professional with handling my Durango. I brought it in for an oil change and tire rotation. Nate mentioned some software updates were needed so that was done as well. Good job!

I like this dealer because it’s the fastest at getting serviced in the Memphis area, they have the most available appointments, and the staff are polite. However, THREE times I’ve taken my car there and left with tires issues. The first time one tire was low, had to refill it. The second time there was a nail in my tire when I got my car back after an oil change. They swore it didn’t happen there. I went for a tire rotation yesterday and by the time I got home one of my front tires had dropped 15 psi. There is no leak because they maintain pressure after I refill them. No use in telling them though because they’ll say it didn’t happen there.

Nice!! DJ is great! All of the people in the shop are very kind.

Marissa was an amazing sales person she spent all day with me and my wife trying to find the perfect truck for us and she did .Marissa insured that we were familiar with how to operate all the features on our perfect truck.Thank you Marissa and Homer Skelton for all y’all did to make the buying experience great.

There are dealerships closer to me that have tried because I havent lived in Millington for 6 or seven years. The service is so much better here that I decided to stick with better rather than closer. I feel like I am getting treated fairly here. I love the atmosphere. The service advisor Tim is great even when delivering bad news. Always gives me options or prioritizes what I need done!!! Great Place!

They got what ever car you want besides Foreigns

The service department was able to get to my vehicle quickly and resolve the issue I had. They answered my questions thoroughly and explained things in detail.

Great service and very friendly staff. DJ was very helpful. I will always take my Jeep and business there from now on.

I really enjoyed DJ in the service department, he is great and very attentive to your needs and so is Tim, they make you feel like family. Great people in the service department with awesome customer service, I will recommend this dealership to anyone, I have had my Chrysler 200 for 7 years

I love this place and its mainly because of Nate in service best service guy Ive ever had makes me laugh every time I talk to him great personality gets the job done

This was a visit to the service department for a recall notice on the tailgate of my Ram 1500. I was in at 8 am and out by 9:30am They did 2 other recalls that I didnt know about. The service advisor, Joe, was very friendly and helpful. My dealings with the service department has been very good.

Friendly & professional service. Buying a car there was fast and easy. Best car dealership that I can remember.

The service team was great; curious, timely and had a wealth of knowledge. The only thing I would have enjoyed would be if they offer a complementary car wash. Great team plan on going back for my next service.

Excellent service! Used the express lane, took no time at all. Comfortable lounge, friendly service, and awesome price!

Very good people to work with very happy with my vehicle pick. Highly recommend Homer Skelton Chrysler Millington.

These guys are the best around. Trustworthy and professional. Tim and DJ can take care of whatever you need.

Everything was great! The whole car buying process was smooth and I never felt pressured. All of the employees were helpful and answered all of our questions. This is our 4th car purchase from there! It won’t be our last!!! Wonderful dealership!

Revised - First non warranty service was a disappointment, charged 1 hr for diagnosis when they were provide the exact problem (5 minute job with a OBDC reader and had it done for free at AutoZone). Charged over 1 hour labor for a 15 minute replacement of a $29.00 part. Unlike other dealerships, car was not washed, fluids not topped off and air pressure not checked/adjusted (yes I left these item intentionally do see what they would or would not do). In addition they were to complete a recall repair which was done..oh we dont have the parts for it. Why didnt you inform me of that when I dropped the car. Dont know if the other local options are better but I promise you I wont return to Home Skelton.Original - Professional staff with quick service, if they would only wash the vehicle after serving.

This was one of the most pleasant buying experiences Ive ever had in purchasing a new vehicle. I live in Bartlett, but the drive was well worth it. The salesman, Kevin was excellent and made the process enjoyable for me . Id recommend anyone looking for a new vehicle, give them a try.

Nate the servicemen was the best. He is very friendly and considerate. Then we were serviced by Reid the sales attendent. This the kind of service you look forward to returning for.They really know the working of my car. Thanks so much

Used the quick oil change department. Immediate service. Done in a timely manner. Text letting me know who was working on my vehicle. Excellent service

Jairo was a good salesman. Personable and easy to talk to. He figured out what I was looking for and went above and beyond to get it to the dealership very quickly. Made my purchase very easy. I recommend this dealership. I HIGHLY recommend seeking out Jairo because he will do what needs to be done to make sure you leave happy.

Guys in the service department got me in last minute for a tire rotation and oil change. Super friendly and got everything took care of really quick!

After searching in the Memphis area with no luck, I found out that I saved the best for last. Homer Skelton/ Millington worked to get me in the car I wanted and best of all.....at a great price!!!! And Jim was an excellent salesman to highlight it all. I cant wait to refer others.......

Had a Great Experience the people who helped me were so nice. My car is running great. Thanks to all that helped me

Open on Saturdays is a major plus. Needed car back by a certain time for previous engagement, wasnt sure Id get it, but I did. Friendly, knowledgeable people. They will be doing all my service.

I was really please with the service representative and staff here. They let me know the best time to come in and I was just absolutely please with the turnaround time of the job did. I’ll continue to give Homer Skelton my business. 👍👍👍

Great service and friendly staff. I went in for sone recalls and tire work. When my service rep Tim was busy another rep helped me out. It was good team environment from what i can see. Only negative i have was estimated time was off by over an hour. Aside from that I will continue to bring my truck there.

I will never patronize this dealership again. My husband and I arrived at the dealership 10 minutes to 7:00 p.m. on a Wednesday, to inquire about a Rubicon Wrangler, as we parked we literally watched one of the salesman run across the showroom floor. He turned the lights off then sprint towards the door and locked it and walked away. The dealership close at 8:00 p.m., per their website. He did not acknowledge us or even attempt to see if we needed anything. If I could give 0 star, I would! This was a great example of poor customer service. My husband and I will take our business to Jeep Collierville to purchase.

These guys are great. Service writers all the way to the mechanics. Friendly, honest, professional service and they are not afraid to go the extra mile to keep you happy. #1 choice for service.

Truck broke down enroute to Kentucky pulling 33 trailer. Service technicians determined problem, ordered parts and repaired truck next day. Technicians allowed me to park trailer on their yard while truck was repaired and gave us a vehicle to use. Everyone was so very kind, courteous and showed professionalism in every thing they did.

I called this location for a simple question, the person who initially answered the call was very polite and friendly but upon being transfered to the service desk the man who answered was very rude and discourteous. he answered the question and promptly hung up the phone as i was speaking.