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PC 911 Computer & Cell Phone Repair
7867 Bird Rd, Miami, FL 33155, United States
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PC 911 Computer & Cell Phone Repair
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Gl
Review №1

I was going to turn in my phone (I bought a newer iPhone) and realized the back was cracked. After getting a high price quote from another store I googled and found this shop. I got a professional service at an affordable cost. I appreciate good and honest service providers. I would recommend anyone here who needs a phone repaired. It looked perfect when he finished. Wish I would have though to have taken a photo!

As
Review №2

I have not needed a computer repair in a long time. But Angel has saved me many times with my older computers. I feel that many people price gauge and overprice their services to fix computers or salvage lost files. Angel’s prices are the most fair. He has fixed my older computers various times, restored my files when My computers have crashed. These computers still work and one is 17 years old (I use it when I need autocad or to retrieve old files) !! I would wholeheartedly recommend him.

el
Review №3

In this place I found the right person, explaining my dubs, giving me tips and the repair saved my Mac laptop. They have the professional personal to work and excellent customer service. Thank you!!

Ke
Review №4

Cannot say enough good things about my experience. I have referred 3 people here and they also have had great success. Angel is very professional, and has shown to be very fair with pricing. Most importantly though is his turnaround time, that was big for me.

ra
Review №5

I want to compliment PC 911 computer service. Mr Angel was upfront first about possible costs. He explained just about everything in what possible solutions there could be. When I picked up my computer, he took time to explain what he did. I actually learned more about computers and some of the things I did. Mr Angel provided all the elements of good service: explained, he listened, did the job, and spent the time educating me what he did. You couldn’t ask for anything more. Anyone with computer issues and need help, see Mr Angel . Thank you ray smith

ra
Review №6

The guy working there is super knowledgeable on all things technology. Very impressed with how he did everything and explained to me everything wrong with my laptop. If youre on the fence of taking your phone, laptop, or computer,just know hell do a great job in fixing it.

Hu
Review №7

I can’t believe this establishment has a 4.7 star rating. The owner is unprofessional and verbally abusive. He treats his employees and customers incredibly lousy. I wouldn’t recommend this place if my life depended on it. Stay away from this establishment…period.

da
Review №8

Efficent service and very nice staff

Mo
Review №9

They are super friendly and professional. Would 10/10 reccomend to anyone who needs assistance with their computer needs.

Ch
Review №10

Excellent service, great prices, trustworthy -- I highly recommend!

Al
Review №11

DO NOT GIVE THIS BUSINESS ANY WORK. The owner is abusive to its employees. He takes advantage of young adults and he is a bully. Do not encourage this poor behavior.

Jo
Review №12

This is the go to place for any pc related repair. They will be honest and transparent as far as prices and to be quite frank, they have more than reasonable prices. I had an issue with my pc and some other place was quoting me almost double what I was charged here. I would definitely recommend this place to anyone needing their pc fixed without a doubt. Thanks PC 911!!Stay Safe,-Jose

Ar
Review №13

Awesome, fast, and quality service!

Mi
Review №14

These guys know what they are doing. People you can trust

Mi
Review №15

Very good, fast and reasonably priced service

KE
Review №16

Always amazing I have four daughters that are constantly bringing their tablets and bring it in for service and they always take care of me and they do it quickly and judiciously

Ar
Review №17

Angel was honest about the product didnt sell me something that I wouldnt need for my phone. I was happy with my purchase. Would come back for future service. Thank you.

Da
Review №18

There are very few people and or companies that are trust worthy especially during trying times, it is such a relief to have found PC 911 Rescue and I will recommend to all my friends and family for any PC repairs and or needs!!

Ba
Review №19

Great service and very professional steve was wonderful I took my iphone at 3 pm and Was ready by 430pm..Incredible Turnaround.. been there before will continue to go back.. thanks!!!

Lu
Review №20

What turned out to be a simple fix was professionally and sensitively handled. I appreciate the patience and flexibility of the staff in helping find the solution to my PC issue.

ro
Review №21

Either take it the manufacturer, or jump on YouTube to teach yourself how to fix it. This place is not worth your money.

Re
Review №22

I have taken numerous devices over the past few years. Great service, great value, and I trust them.

Pa
Review №23

Brian was amazing with his customer service. I made an appointment online, they called me back within 5 minutes, and they immediately came to my location. My phone was fixed in less than 20 minutes! Its like new again. Thank you Brian . I would recommend this service to anyone who needs a quick fix at a good price.

Mi
Review №24

Great service. I recommend this place strongly.

Na
Review №25

Angel and Steven are friendly, trustworthy and highly knowledgeable about computers and cell phones. I returned to PC911 in November 2019. I asked a lot of questions and they answered my questions very nicely and respectfully. PC911 identified my computer problem the next day! They fixed my 13 year old Desktop computer (my baby) and they gave me excellent technical support to help me with my Samsung Galaxy S8+ phone. I bought an external hard drive to store my cell phone photos and videos. PC911 prices are reasonable and affordable. They fixed my computer in 2 days very fast!!

Su
Review №26

Great work. Very fair prices. Friendly staff.

Do
Review №27

Just awesome service, flavors, safety with current situation & value. Love it. For sure added to the top of pthe list of places

Bu
Review №28

Its very rare for me to write a review, but they deserve a 5 stars, for the quality of the service, the value. My Alienware R8 crashed with Blue screen of Death, try every thing and contact Alienware customer service ( since my warranty was expired they never returned my calls. Long story short drop the machine at the shop on Thursday on Monday my computer was up and running better than before.Thank you guys

Ad
Review №29

Very good and affordable service.

Ch
Review №30

Excellent Service. Fixed IPAD within minutes and Angel was very pleasant and the price point for repair was great.Definitely will return with any issue.

Ja
Review №31

They gave me a good competitive quote for replacing the power jack on my laptop. Keep in mind that I was really anxious to install new parts that I had just received. PC911 maybe took an extra day than I expected in checking the laptop for other issues, but it was comprehensive and they were able to explain the process as I probably called one too many times. Thank you and look forward to upgrading or repairing anything unusual in the future with PC911.

nw
Review №32

Over the years I have taken several of our computers to be fixed here. Always had great service, fair prices and they get the units fixed. No excuses! I also have taken my gaming computer to be upgraded twice. They were very helpful and the unit works great.

To
Review №33

Got a Laptop and had a nice chat

Ir
Review №34

Very courteous, friendly and knowledgeable. Did a great job fixing my phone. Would gladly recommend.

Ba
Review №35

After calling around several tech shops in Miami, PC 911 has the best prices in the city. My MacBook Pro had an unfortunate accident with severe water damage. Within days, I received a diagnosis. Although it was not repaired, the prices were fair with professional and great service. I recommend them!

WI
Review №36

Stop contemplating... this is the best solution for your computer problems. Hands down the best shop in Miami! Personal service and knowledgeable staff. Would definitely do business again!!! Thanks guys

Mi
Review №37

Great people. Fast service. Fair price.

Co
Review №38

Scam artists! Every time I have brought a laptop or a phone in it always coincidentally the “logic board “ that needs to be replaced. They have told me 3 different prices and then call me back an hour later after they have the product in hand and tell me another price 2 to 3 hundred more than the original quote. Save yourself the time money and headache and just head over to CPR (cell phone repair) located on us1 they fix everything quick reasonable and without trying to scam hard working people out of their money!

je
Review №39

I took a mini laptop to PC911 and they did a fantastic job fixing it. The staff if very friendly and courteous and I am very satisfied with the the job they did and the price they gave me. I would encourage anyone who is looking to have their computer fix to stop by and give it a try. I went to a computer retail store and it did not even compare. I am happy with the service PC911 provided and I even asked for extra business cards to pass them along to my family and friends.

Jo
Review №40

They were well priced, very quick, very helpful, and all around good guys that were able to help me during quarantine, Im 100% going to them for all my future electronics repairs

Ph
Review №41

The staff at PC 911 are extremely knowledgeable about computers and fixed the lid of my laptop which had detached at the hinge. They are very professional and do a great job at a far price.I highly recommend them for fast efficient service.

Ke
Review №42

These guys tried tirelessly on a deadline by me to retrieve my data and they were successful....dedicated and very professional...giving frequent updates. Thanks guys.

Da
Review №43

I am very satisfied with my decision to use PC 911 for repairing my iPhones screen. The price was great and the phone was ready for me just one hour later. The customer service I received was also top notch.

ye
Review №44

I went to fix the LCD screen of my Mac Book Pro mid 2012 and they fixed it in a few short days. Although a bit expensive, they called me a few days later letting me know it was done. They even had the courtesy of cleaning & charging my mac. Their service was amazing, they explain everything really well, and they did an amazing job rather than waiting for Apple to fix it.

An
Review №45

PC911 is GREAT. Old fashion service that you dont find these days. Angel is knowledgeable and friendly. Works fast and pricing cant be beat. Will recommend to all my friends.

Re
Review №46

Really good place, the owner is straight forward and will tell you if the repair is worth the price before taking the job. I fix my computers, but at the time of the repair I had my grandfather in the hospital and couldnt spend the time on a repair; so I brought it here. I knew the PC needed a clean OS install, the owner agreed w/ the diagnostic, the price was right and the results were EXCELLENT. This place should really get more visits, the only problem is that the parking lot is somewhat hard to get into.

mc
Review №47

They wanted to charge me $60 just to tell me why my macbooks screen wouldnt turn on. Not to fix it; just diagnose it. It is a common problem that can usually be fixed in five minutes by reconnecting the screen circuits to the motherboard. I took it somewhere else and they did it fast and for free, like that sort of repair should be.Scammers that werent even welcoming.

na
Review №48

Needed to get my son’s cell phone screen replaced. Very affordable and efficient. Excellent customer service.

Br
Review №49

I thought I was going to have to buy a new phone because my phone was doing it’s own thing. Steven fixed it for a good price in 45 min. He was upfront about possible problems and charges. Fair and honest.

re
Review №50

Angel;Is an utter relief to have found your repair shop....have had three geeks that have come home to do work with the PC.....one was awesome but no longer living in Miami.By fate found your shop by seeing your advertisement from bird rd going west bond.Quite impressed by your orderly firm professionalism and the services you offer and very affordable prices......much appreciated.Even have found the pc is working faster ignore if a tune up was done....yes can notice difference.The PC is working perfectly with new key board...thank you.SincerelyHernan R

Ra
Review №51

Have been coming here for several years. They always come through. Very professional and reasonably priced. Always felt like they tell you the truth which hasnt always been my experience with other IT companies. Also they have quick turnaround...usually within 48 hours.

La
Review №52

First time I walked into this establishment I was surprise how attentive the technician was. He automatically did a diagnostic on my laptop . Found the issues that plagued my laptop. Gave me a very fair quote. Lap top was ready on promised date. Working perfectly. I have recommended this establishment to several of my colleagues. So far all with great success and no negative feedback.

Ma
Review №53

Had my iPhone 6s fixed by Mike I was nervous at the beginning since it was a new phone but he comforted me and then did my repair super fast. after 30 days with the screen replacement is still working great and I have even gone back to purchase a Kodipi. these guys are the best ***************** 10+ rating

Ro
Review №54

Let me start at the beginning to see how great this place is! Bear with me... I found PC911 browsing around the internet to get my macbook fixed. I had taken it to the apple store 1st they told me it was something small to replace, they replaced the part within a week but still would not work. They called me later saying they can send it to a service tech out of state to replace the entire display and they would charge me almost $600 but they could not guarantee that it would work! I called 3-4 places all said min around $300 without even looking at the computer. So i find pc911 and speak to Angel he said pass by, when i arrived he gave me a quote that was so low i didnt believe it. I figured they would hike up the price but man was i wrong!! He fixed all the issues and put in a new OS for me no charge! The price stayed as promised...an fixed the issue in a matter of days! If you are on the fence about coming here dont! Place is awesome the attention is personal and professional! They found a customer for life! Great experience!!

Am
Review №55

Great group professional and friendly guys specialized in resolving PC/Mac/phone issues. They also consider buying used devices.

Ed
Review №56

Angel, the electronic sergeant at PC 911, was accommodating, knowledgeable and hastily. He even gifted me a backup charger which I thought was kind and further cemented his name as a true angel among techs. Highly recommend PC 911 for all your electronic needs.

Gr
Review №57

Really good service. They fix anything that has to do with computers and tablet. I would really recommend it. They offer good prices. I give it 5 stars

Vi
Review №58

Great service! The prices are great compared to other computer repair places and the owner is very friendly. The store is open until late, even on Saturdays, and the owner is always fast in repairing my laptop. Ill definitely be back the next time there is something wrong with my laptop.

Le
Review №59

This was the third time I return to PC 911 for services, and had another wonderful experience. Angel took care of me like family. He worked under a time constraint and he did not disappoint. I am extremely happy with my computer thanks to you!

Ch
Review №60

Awesome!!! They fixed my cracked phone when no one else could a few moths ago. On top of that I came in today and the service was amazing. This is my go to place for myself phone and computer needs. They are great! Thank you

Lo
Review №61

Steven is number 1 in town. He fixed my Galaxy Mega fast and for a great price! I will recommend PC911 to anyone who needs their phone or computer fixed fast and with great service!

Kr
Review №62

I’ve had my iPhone screen repaired, I’ve had the charging dock on my iPhone repaired. I’ve had my iPhone camera repaired, I’ve had my laptop updated from 8gb of ram to 16gb of ram and antivirus installed. I’ve had another laptop wiped clean and a new OS installed, and now tomorrow I’ll be taking in another computer because the screen is deciding to not turn on while the computer is. I also referred a coworker of mine to fix the power button on her metro ZTE to this place and they delivered. A review of this place is LONG OVER DUE. These people are fast, professional, and reliable. I will never take any of my devices anywhere else. I have found my forever repair shop and you should trust this place as your forever electronic device repair shop as well. You won’t be disappointed.

Hi
Review №63

Awesome guys. I brought my laptop to install and clone a bigger SSD. They gave me a great deal and did the job on time. Highly recommended

Lu
Review №64

My experience in this store was amazing! Not only did Chris fix my iPhones battery, but he also filled me in with more information on how to keep my battery up and not dying so fast! Definitely Recommend to anyone! Will bring my phones for future repairs!

Ke
Review №65

Experience in Excellent in the store 👍 process in repairing the phone awesome work

Le
Review №66

Great place and service. Great quality. Went in to change the screen on my cellphone and everything was great. I went prior to another business and they damages by phone. Im glad I came here.

Ra
Review №67

Well, took a while but the problem was still resolved. Highly recommended and excellent costumer service and communication

Lu
Review №68

This is the real place to be. They are there for you. Ive been a customer since they started business over 4 years ago and I have NOCOMPLAINTS whatsoever. Very friendly, very clean and organized but more than that they have the knowledge that you and I lack offVery affordable.

m
Review №69

This shop and employees are great, knowledgeable and experts in their field. Completely repaired both my iPhone and my Samsung Galaxy S7 Edge. Beat all competitors prices and had my phones fixed same day. Highly recommended.

Fr
Review №70

Fast, easy iPhone fix!!! They took care of everything for a reasonable price. Friendly and knowledgeable staff A+

Ol
Review №71

Worst experience at this place. Please stay away, not only is bad professionalism but personnel are sadistic, very impolite. Dont they understand that success depends on customer service and satisfaction? I should have thought something was fitchy at this place when all the outside glass were covered by ads, you cannot see inside the place. Only employee redeeming this place is called Dennis, others.... I was in hell dealing with them.and they knew it, they did nothing to alleviate my agony, on the contrary,I was mistreated and offended. Less than zero I give the place.

Jo
Review №72

Less than two years ago I bought I bought a high priced Macbook from Bestbuy this is perhaps the fourth Macbook I have purchased from there in the last 10 years. When I purchased this particular laptop I remember that the sales staff was much more interested in selling me the extended warranty than in finding the computer that best suited my needs. I declined when I was told that for warranty, they ship to California to analyze the issue and then get back to you within several weeks to a month wether it is fixable or not and often times send you a refurb. As well I recalled that Apple no longer qualified the battery under warranty which is what had made it worth it before.My Macbook, which uses the usb-c to charge stoped taking a charge and after doing some research I learned that it was a pretty common issue with my particular model which was the first to come out with the touch bar on top.I took my laptop to the Bestbuy on bird rd., where I had purchased it hoping that maybe there had been a policy change or that since it had been a known defect they would be able to help me. At this point I will not fault the geek squad employees as they are bound to their script and told me what i had already known that they would have to ship it out for analysis, that it would be several weeks, that i would have to pay shipping and return, that their was no guarantee it would be fixed, that it would cost me minimum $1200-$1800 dollars......... but they could sell me a new one and full price along with an extended warranty that would leave me in the same place I stood than.I resigned myself to keep searching for a better solution and as I left the store and the shopping center I noticed a small computer and phone repair shop close buy and decided to pull in and speak with them because I had nothing to lose and a quick glance at their reviews seemed mostly positive. Meeting the owner and staff right away you get a sense of how knowledgeable they are and that they enjoy what they are doing. They took the time to discuss with me the issue and plugged my laptop to several chargers to insure the issue was not the charger or cable. I was given a very reasonable quote, outlined all my options, asked to pay a small deposit and given receipt that they were holding my Macbook. I was told to give them 7-10 days to hear back from them, and after two weeks I called to inquire. As soon as I gave my information they new who I was and what I was referring too. To my great relief and delight they had it working and asked me to give them a few more days so that they could run some tests. The next day they called to say it was ready and I picked it up a couple days later when I was in the area. It has since been a month and my laptop is working just fine and I have had no other issues. The other factor in why I would definitely go there again and recommend them is the fact that they held to the original estimate even though the agreement I had signed had left wiggle room for a higher cost and that as my primary pc I would of had no choice to pay it. In the end I payed less than a quarter what B.B. had quoted me and had confidence that my personal information was not being shipped from one Coast to another, with goodness knows who having access to it. I highly recommend this establishment.

jd
Review №73

Came in to have my galaxy mega fix after multiple repair shops told me a crazy high price to replace my screen. PC 911 had an amazing price and did my repair in 30 minutes. The technicians and owner are extremely friendly . I definitely recommend them

km
Review №74

Bad bad bad bad bad! 2 times already selling bad screens! Directly from China! These people love to figth with their clients also!

Co
Review №75

Excellent service, fast and professional. Prices are the best in town. Had my iPhone screen repaired, like new. Ask for Steve.

os
Review №76

Came here a couple of days ago for a charging port fix on my Iphone 5. Angel was able to get me up and running in a matter of two hours! keep in mind any other place it would have taken at least a day or two! Overall, I am very please with the professionalism and the attention Angel provided me with. I know where ill be bringing any of my Damaged good from here on out. Once again, thank you Angel!!

Va
Review №77

After searching for a place to fix the cracked screen on my Asus, I finally decided to go with PC 911. Their prices are unbeatable and their customer service is exceptional. They answered all of my questions in a professional manner and are very knowledgeable. The repairs were done within a reasonable timeframe and I received a call as soon as my laptop was fixed. I couldnt be happier with my purchase. I definitely recommend this place to anyone who has issues with their cellular devices or computers. Thank you very much! :)

Ex
Review №78

My phone screen broke and I had another phone. They were able to get my old screen on my new phone within an hour. The staff were very attentive and helpful. I am glad I came here. It saved me from getting a new phone and time.

Fr
Review №79

Best shop I’ve ever been to for repairs nice people and nice prices !!

An
Review №80

A few weeks ago I had a problem setting up my custom gaming computer. I took my PC to PC 911 and they were able to find my problem and fix it within 2 days. I would definitely recommend you going to see these guys if you have a problem with your computer. They will take care of you!

Da
Review №81

So glad I took my Dell PC to PC911! They not only repaired it, they saved all my files and images!! PC is running great now! Very professional and the fees are affordable!

We
Review №82

I strongly recommend them. Great service. I have been there many times with several desktops and a laptop. Very convenient place, fast turn around

MA
Review №83

If you really like your phone, do not have it repaired here! They will mess it up and will not take blame. I had my glass replaced and paid my good money and when I took it back because my SIRI, speaker volume were not working they refuse to take blame and would not even look at it...

Ju
Review №84

Great and quick service, will come again if I have future issues.

Ca
Review №85

Awesome place. I have a dead MacBook Pro mid 2012 and now its working better than ever, perfection in all repair. They are very good also good attention.

B
Review №86

ABSOLUTELY PHENOMENAL CUSTOMER SERVICE! They really know how to handle difficult customers in trying times (they understand you). Look no further! This is the SPOT!

Em
Review №87

Recently went to go fix my IPhone 7 and their service was great. I got my phone in less than a week and my phone is brand new. Recommend!!

Em
Review №88

Ive been here a couple times and theyve done a great job. Im very happy with their work. I really recommend it.

JC
Review №89

Took my laptop for a screen replacement and i must say this place was great. they had it ready in less than 24 hrs and gave me free tune up. oh, and a great price. check them out for yourself.

Ju
Review №90

They have a superb service! Angel is a genius, hes very cooperative and explains computer issues clearly, hes very knowledgeable about his business. Most definitely going back for all my computers needs

Pe
Review №91

This place is great. I fixed my laptop and now my galaxy s5. Fast service great price and a job well done.

MI
Review №92

Awesome experience, super knowledgeable. Had problems with my mac computer. took it to a few different spots and PC911 were the only people able or fix it. Thank you

sh
Review №93

They are the best in town! Awesome work, no complaints

Je
Review №94

Replaced my broken iPhone 8 Plus screen in 45 minutes. Very affordable and completely professional. Daniel fully explained the risks and possible issues to expect before I left the device for repair.

Iv
Review №95

Great experience. Angel solved the problem in my computer in 3 minutes. He is very knowledgeable and straight shooter. I strongly recommend his business.

Fr
Review №96

They have professional services and .knowledgeable in repairing multiple manufacturers devices. The prices very reasonable. When you go in ask for Angel

Ja
Review №97

Fantastic Place for phone repairs and excellent professional staff. Extremely recommend stop by and check it out!!!

Da
Review №98

-The customer service is very good!-They have a very fast service!Its a nice place to go when you have any problem with you PC/Laptop/Cellphone!

Ch
Review №99

As Usual, Angel and his crew did a fantastic job in express time. Windows 10 self installed on my laptop and upon the automatic reboot, it crashed leaving me stranded with two proposal due within 24 hrs. Angel and PC 911 staff came to the rescue and rushed the job just in time to save the day. I sent out the proposals in the nick of time.I Highly recommend PC 911.

Le
Review №100

I love my PC 911!!! There isnt a moment in time where I have had an issue that he hasnt had a solution to it!!! My computer is up to date and its runs smooth!!!! Thank you so much!!! I recommend his highly for his professional attitude and work!!!!Your the best!!!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:7867 Bird Rd, Miami, FL 33155, United States
  • Site:http://pc911247.com/
  • Phone:+1 305-261-5395
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer consultant
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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