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Kelly Automotive
747 E Southern Ave, Mesa, AZ 85204, United States
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Kelly Automotive
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Ma
Review №1

I was recommended by my former shop in Agawam, Massachusetts. Fantastic experience! Super friendly, knowledgeable and helpful. The business and waiting areas are super clean and comfortable. I was in and out in a short time. It can be challenging to find an honest shop, look no further as this is the one. Will definitely be my shop for years to come.

De
Review №2

At Kelly Auto they are honest, reliable, professional, and service-oriented, and their charges are very reasonable. If they have a downside it is only that many people have come to recognize them as a great place to have cars serviced, and their shop is consequently very busy! If I call ahead and set an appointment, though, they plan ahead and always get the work done for me in a reasonable amount of time. I have depended on Kelly Auto for quality care for my van and car for over a decade, and unreservedly recommend them to anyone looking for a good auto repair shop.

da
Review №3

Great place for car repairs. They fix only what needs fixing and youll know the price before they finish. Highly recommend them.

Qu
Review №4

I blew my engine driving down a freeway. Dad sent me to Kellys. The price was fair, time taken was reasonable. What I was most surprised by is my new used engine is much better running. It has better get up and go. My father has been loyal to Kellys so I took my chances. I was so happy I made the right choice!!

Th
Review №5

These folks are great! Customer service is fantastic, work seems to be really good, prices are very reasonable and fair, and theyre really honest and up front!Thanks, Jeff!

Ni
Review №6

The team was great! I had an oil issue that other shops weren’t able to mend but Jeff and his team were able to diagnose and correct the problem and have be back on the road in about an hour.

Ja
Review №7

I called today they got me in within 15 minutes the job was done less than 10 minutes after that. Unbelievable courtesy unbelievable workmanship. Wonderful good neighborhood shop been around for years and we know why because they do what they do very very well. Thank you again for all you did

Ri
Review №8

Kellys always gets it right. great staff and they have a ton of experience. makes my life easy

Bi
Review №9

Our company has been using Kelly Automotive since June and I love them, Ashley and Jeff are great! After each oil change they email a vehicle condition report which is awesome for us to keep in our vehicle logs. ALWAYS GREAT CUSTOMER SERVICE WITH THIS COMPANY!! thanks guys. Bianca from Johnson Roofing

Ch
Review №10

Fast, friendly, honest and reliable service. Jeff goes above and beyond to provide top notch customer service. I cant say enough good things about Kelly Automotive. They have earned my business for life!!! A+++

Da
Review №11

Always very fast high quality service. Just had my car serviced due to a mild vibration that I couldn’t diagnose. My car runs 100% better. I couldn’t believe the difference this made. Will always recommend this shop to anyone!

Ma
Review №12

The people here really know what they’re doing. This is my go-to for car problems!

Ni
Review №13

Theyve been my mechanics for four years and Ive never been disappointed. Nice people. Friendly and courteous! Try them. Youll like them👍

Al
Review №14

I am new to Mesa and have been dreading trying to find a new automotive place to service my car. Kelly Automotive came highly recommend so I easily set up an appointment online. When I got there I was not expecting to have such an amazing experience! I was greeted right away and after a bit I was sent a report of the findings on my car. I dont know if this is common but Ive never been to an automotive place that does that. There were different categories that showed what was urgent and what wasnt. I talked with my husband about the report and decided what was best. I never felt pressured to get anything done which was a huge difference than the other places Ive been. I walked away happy and thankful for such an honest place of business. I would highly recommend Kelly Automotive to anyone!

Ja
Review №15

Great place to get your car fixed. They are honest and fast

Ke
Review №16

Never had a bad experience with Kelly. Always honest, always do the job right, always do what they can for the customer. Im a mechanic and Kelly is the only shop I let touch my cars and the only shop I trust sending my elderly mother to. 10 stars if I could, and I HATE auto shops!

An
Review №17

We love the whole Kelly Automotive neighborhood repair shop atmosphere of being greeted by name when we walk through the door. We trust them to give us excellent service on all our vehicles and recommend them to our friends and family. They recently saved us a ton of money on a repair that would have cost many times as much at a dealer. Chris and Steve are awesome!

Ch
Review №18

Great, best place to take your car they do terrific work and they are honest, will always get my business A+

Kb
Review №19

Kelly Automotive was perfect. Quick service, from informed knowledgeable staff. Ashley Kim got me in quick and the guys there were on top of problem, and had my SUV back on the road fast. Highly recommend all my friends and family, for their friendly prompt service.

Ri
Review №20

These guys know everything about my ram2500 and my Tahoe ltz. Every time I bring my vehicles here, I have no doubt there in good hands. Don’t know where I would go without those techs. I have never found a more honest shop. 5 stars for sure. Thanks for all your help!!!

DJ
Review №21

Kelly Automotive is a great company! They are trustworthy and reliable and really helped me when I thought my car was dead. Chris is the best! I will never go to another auto shop ever again.

Ka
Review №22

Excellent customer service. They are very thorough and give a detailed report of necessary repairs. They are upfront about costs and honest with what repairs are urgent and which ones can wait. I highly recommend them.

Me
Review №23

Kelly Automotive has been our repair shop for five years now. We always leave satisfied & feeling good about the work they do. Chris & Ashley, the service writers, really go the extra mile to save you money & make sure you are satisfied! They have a beautiful office, very comfortable waiting room with refreshments, clean restroom & television. Makes waiting enjoyable! Can you imagine all this in a repair shop? If not head to Kellys. They have an amazing text system that shows you pictures, descriptions & recommendations for your car as soon as they check it out. Well never go anywhere else!

Ti
Review №24

Front desk staff is exceptional, techs are great. Won’t bring my cars anywhere else but here. No one likes to spend money on cars but they make sure it’s really necessary so I don’t feel like I’m wasting my money. Would highly recommend

Ch
Review №25

Great service and very knowledgeable staff. The office/lobby is very clean and professional.I brought my 97 Honda Prelude SH in for the timing belt job.Steve, the service manager gave me a ballpark quote for what the job would cost. This is one of those jobs you need to tear it down before you know 100% what all is on the inside.He was super honest when he told me the things I dont need as well as a few of the things I do need. The job was done in a timely manner and communication was kept through the whole process.When I went to pick up my car, John, the technician, kindly explained the process and showed me all of my old worn parts. The car is running beautifully and they kept it clean. No greasy fingerprints or smudges anywhere.Top notch job from start to finish and I do recommend this shop to anyone looking for honest people to assist them with their needs. I will be taking my car back to get some more work done!

Ha
Review №26

They were closed Saturday, but we left our car with a form. They called us upon opening Monday and assured us that they would take care of it. Two days later they returned with a full diagnostic of the system and when needed help. They charged our battery and got the car running and charged us nothing! Amazing service, an actual auto shop that you can trust and rely on.

Ba
Review №27

Not sure why this location isn’t masking up or taking any CDC guidelines seriously. Wildly unprofessional.

Es
Review №28

Not the cheapest quote I received on my car repair, but the only one who was willing to offer to put my repair in writing and explained each fee, so that I felt confident with the price. Not like the place use to go to who gave me a quote and weeks later (when I got the money together) raised the price . I got my car fixed fast and even got a ride home which I feel they went the extra mile thanks guys I am pleased with the job they did and will now go no where else again.

Ch
Review №29

Great knowledgable service. Local honest hometown family owned & operated. Thanks Ashley.

Va
Review №30

After Jiffy Lube jacked up my car from changing the serpentine belt, I was at a loss. The belt kept screeching and Both Jiffy Lube and Pep Boys said it was the power steering pully. A family friend told me to come to Kellys Automotive for a fair price and a quality job. He immediately called and had me speak to Steve the manager who was wonderful in assisting me and making sure the correct diagnosis was made and problem fixed. I would recommend this place to anyone and will definitely return for any future repairs!!

Pa
Review №31

Ive been using the services of this shop for about 7yrs. I have to tell you Ive never had better service anywhere. Chris and his team have saved me from outrageous Dealership quotes and unnecessary service. This morning I got to meet Ashley who helped solve the problem of tire service and what and how to deal with a wheel lock key. She was super nice and knowledgeable. Shes truly a valuable employee and again many many thanks to the Kelly team as usual

Ma
Review №32

Service is always prompt, friendly, efficient, and thorough, and communication is great! Highly recommended!

Be
Review №33

Very good place to go and trusted them with my car.

Ru
Review №34

Chris was fantastic they were very busy and fit me in. I have been going to the other location for years. Same great service here.

Te
Review №35

Wonderful work. Its nice to be able to go to a shop where you know that theyre not going to try to up-sell you on a bunch of work you dont need done. John was able to tell me exactly what I need to have done on my car for the 100,000 mile and told me what the priority should be if I didnt want all of it done at once. After that, Steve kept in touch with me on Johns recommendations were and everything was completed quickly and done right. Thank you guys, you do great work.

Ar
Review №36

I do a lot of my own work. But sometimes it seems there is not enough time in the week.So when I was looking for a shop to help with my lack of time. I went with a recommendation of a co worker to check this place out. He has had nothing but good things to say.I am always reluctant and cautious when it comes to shops. I ask about book time and labor rates along with mark up on parts.The transaction was very smooth. Steve kept me informed every step of the way. There labor rates are the best I have found and there very knowledge about actually fixing the problem. And as for the cost of parts, they are on point.No high pressure sales or add ons of things you don’t need. And if you have to Waite. They have an awesome waiting area w/ bottle water.So if you looking for an honest shop? I urge you to give Kelly’s a shot.

CY
Review №37

Great honest company and office staff and the best Mechanics in the business 5 star rating from ME.

No
Review №38

Great as always!Come here for routine maintenance. They understand people are on budgets. Not everyone can go all out and spend the thousands of dollars to make their vehicles like new again.With that in mind, they give you a list of things to make your vehicle like new again, but also tell you what is pertinent for your day to day activities and what needs to be done down the line. Depending on what you want to do with your vehicle, whether you will keep your vehicle forever or going to be trading-in soon they will help you reach that goal.Great company.

Su
Review №39

I have found Kelly Automotive to be honest in all their work. I gladly recommend them to anyone seeking automotive work. Theyve always done a great job in caring for mine and my familys vehicles. They take the time to show you as well as tell you what any issues are and work to find the most reasonable way to deal with repairs.

El
Review №40

Our family has used Kelly Automotive for the last 10+ years, when it was a small mechanic shop and Kellys mom was working the desk. Its so nice to have a relationship with a trustworthy mechanic. I know that when we bring our cars in, well get great service and workmanship, and feel confident that all recommendations made are necessary for the care of our vehicles. For this visit in particular, thank you for working with me to get my car in while I am out of town, allowing me to drop off early, being very prompt with diagnosis and repair, paying over the phone, and having a family member pick up my car. You all are wonderful!

Ra
Review №41

Always a great experience. Very friendly and thorough. Sometimes you even get a Popsicle.

Te
Review №42

Have been using Kellys for years for all my personal and business fleet needs. Recently took my car in because the AC was blowing HOTTT! Chris and Steve were lovely, they were able to diagnose the issue and have it ready for me the SAME DAY! Thanks guys, you are the best!

Tr
Review №43

Kelly’s Automotive is the best. Chris and the team are very honest and skillful. Took my truck to them as a second opinion from a different shop. They fixed the problem in 30 min and saved my thousands $$$. No question I will continue to be a customer.

Jo
Review №44

Excellent service and great price. Quote from another automotive company was $600 they did it for $350. Would go to them again.

JO
Review №45

The best auto repairs in town. They are knowledgeable, quick, and very friendly. I strongly recommend Kelly Automotive

Br
Review №46

I have known Kelly for over 10 years and he is an amazing mechanic. His staff is awesome and they always do their best to fit me in when my car needs repairs and give me the best pricing options available to me. No matter what car I purchase in future Im confident they can service it. I am proud to say Kelly Automotive is my entire family and friends mechanic. -Brian Riley

Xa
Review №47

Kelly Automotive is great, I stumbled across them a few years ago when I became fed up with the shop I had been using and they immediately struck me as professional and transparent. Over the years theyve done nothing but reinforce that first impression. Theyre knowledgeable, honest, try to save you money, and its always the same guys working there. If youre looking for a new auto shop, try this one. Im sure they will wow you as well.

Ti
Review №48

Very Welcoming Atmosphere ;)

Li
Review №49

Great place. Always nice and fair. I do not see much if any staff turn over so they must be great employers and that makes me very happy.

Du
Review №50

These guys have revived my 88 Firebird like a phoenix more times than I can remember, gone the extra mile several times, and are the auto shop I trust most in the greater Phoenix area. Ive known them for years and feel Ive gotten a fair price on repairs, sound integrity for recommendations, and considerably more respect than other shops. They do tend to be busy and have a generally high success rate, but it would only feel right giving 5 stars considering how much theyve done to keep my familys fleet on the road without breaking the bank. With rare exception, Kelly Automotive is where I go first for repairs or maintenance.

Ch
Review №51

Theyve always been great to work with. Ive used them for years and never had a problem.

Ro
Review №52

Its hard to find an honest mechanic these days. I was referred by a friend and glad I was. I brought my car in for a few standard repairs and asked them to fix some other items that were bothering me. They only charged me for the time it took to fix the items which wasnt much. They could have easily said it took longer than it did. They prices were fair for both the parts they needed as well as the labor. I highly recommend them anyone in need of a good mechanic.

Br
Review №53

My sons E-350 Diesel Van wouldnt start at the Circle K across the street from Kellys Automotive. Kelly, although he was closing up for the night, helped my son start the van. My son then left the van at Kellys shop to get the starter problem permanently repaired, and some additional dash vent issues repaired. After a day, my son was charged only a very small amount. Great and honest service!!

Mi
Review №54

Kelly Automotive always takes care of us. Theyre honest, trustworthy and do great work! John has been our mechanic for 20+ years and I trust Dale and Steve implicitly. Both locations are fantastic.

Ju
Review №55

Amazing service! They truly care for each customer. Had to leave my car after hours due to the clutch going out. 24 hours later, and for less then quoted I had my car back. They have stayed late so I could get a battery, and never try to upsell you or recommend unneeded repairs.

Be
Review №56

I used to repair my vehicles myself, but I dont have the time or energy anymore. I take my vehicles to Kelly Automotive because they quickly diagnose the problem and dont do any repairs until I agree to them. They dont invent problems that arent there and they dont overcharge for parts or labor. Its great to have a repair shop that I trust.They recently repaired my A/C system and provided a warranty on the parts. Turns out one of the parts was defective and killed the A/C. The warranty covered everything. They did the repairs and it didnt cost me a penny!

Ci
Review №57

Used this shop for years. Great customer service.

Mi
Review №58

Id like to thank Kellys Automotive for the reliable work they have preformed on my vehicles. I can always trust the my vehicles will continue to run and be reliable once I have them repaired at your repair shop at Horne and Southern. Thank you again for your service!!Sincerely,Mickey Arbogast

Ja
Review №59

Kellys Automotive is great. They will tell you what needs replaced now and what can wait. The mechanics know what they are doing and are courteous and polite.

N
Review №60

I was very pleased with the service I received at Kelly Automotive. Steve was personable and professional in every way. It turned out that there were multiple issues with my truck. Steve took the time to show me what was happening under the hood and explained each problem in a way I could understand. He also explained which problems were priority fixes, which ones ought to be done by a professional and which ones I could probably handle myself. After that experience I knew that he was not just finding things to fix to make more money off of me. I wish I got the same quality of service from my doctor as I get from Steve and the guys at Kelly Automotive.

Ad
Review №61

Nice people, great work, good price. The whole team is outstanding.Thanks again for all your hard work.

Ke
Review №62

I thoroughly trust and Love Kelly Automotive. They have taken care of my family and friends for many years. I wouldnt have it any other way. If you have any automotive problems call today!!

Al
Review №63

This place is awesome, where else can you go get your car repaired and the give 2 year 24,000 mile guarantee!!! The will fix your Range Rover and your Hyundai and get it right the first time!!! Good luck with you new lactation!!!

Do
Review №64

Ive been going with all my cars to Kellys for sixteen years, they are trust worthy and backup their work. Before I found Kellys I went to the dealer and they use to trouble shoot with my money theyd do a fix then say that wasnt the problem and try something else with me paying the tab... I trust Kelly Automotive with all my car needs.

Ma
Review №65

Great service and resonable prices.

br
Review №66

Dont go here unless your looking to spend $1200 on a kit to replace every component in the system. They prefer that over them find the root of the problem. Their moto is youll need to buy the kit for that. Its a sales technique. They dont try solving the problem and diagnosing the issue. They just replace all of the above and get the most money for it. Not a place for a tight budget.

Ja
Review №67

I have been coming here for years and this is the only mechanic I trust. If they make a mistake they will admit it and do what it takes to correct it and keep you satisfied.I like that they inspect my car for other issues each time I take it in and they are not pushy if I decline any extra repairs.

Ti
Review №68

These guys are the real deal. I was referred by a brother and will now bring all of my auto needs here. The service guys are sharp and the techs know their stuff. I am skeptical of auto shops and have been looking for one I could trust. Found it.

Mi
Review №69

Great mechanics, quality work you cant go wrong by choosing this place

Do
Review №70

Fair priced treated very well, and honest shop

Na
Review №71

Always fast and honest and do not try to cheat me out of my money like some many others do. Great customer service.

Dr
Review №72

Fast, Efficient, and a very friendly atmosphere. Would recommend Kelly Automotive in Mesa to anyone

Ma
Review №73

Team of professional staff. Great Customer service skills. definitely recommend

Fi
Review №74

Love this place. Good service.

Ta
Review №75

Kelly Automotive was very clear in their recommendation, easy to get updates from, and the final invoice was less than the estimate when the specified work was completed. Cant ask for more.

Jo
Review №76

Friendly staff, quality service in a timely manner, I am always happy with Kelly Auto.Thanks guys!

br
Review №77

These guys work on my work truck they are the best in the valley

Sc
Review №78

They do a great job!

Ca
Review №79

I visited both of Kellys store and would highly recommend them both to anyone that needs a long term repair shop. They truly care about their customers

Ti
Review №80

Great to deal with, clean place and professional staff

Lo
Review №81

Great staff and facility! Very impressed

Sh
Review №82

Steve and the crew always take care of my vehicle. I dont go anywhere else for my automotive needs.

Jo
Review №83

Felt like the front end was going top fall off. Kellys replaced the control arms and Im back to running! Thanks Kelly!

cl
Review №84

Best place to get your car or truck fixed

Me
Review №85

Took my car for air conditioner repair. They worked about 11/2 hours found problem

Ma
Review №86

GREAT QUALITY SERVICE

Er
Review №87

Very honest and respectable business.

Az
Review №88

Great place very friendly and honest :)

De
Review №89

Top notch service...as always!

Dr
Review №90

It is a pleasure doing business with Kelly Automotive. They keep you in the loop for the entire process.

Ni
Review №91

Always do good by me

cu
Review №92

Best shop in valley

Br
Review №93

Kelley and his team are the Best!!!

Je
Review №94

Very helpful, honest, and quick!

DI
Review №95

Good service

Ji
Review №96

Good people

De
Review №97

Great service

Br
Review №98

This Place is Great!!!

Ev
Review №99

Expert repairs

Information
9 Photos
99 Comments
4.8 Rating
  • Address:747 E Southern Ave, Mesa, AZ 85204, United States
  • Site:http://kellyautomotive.net/
  • Phone:+1 480-464-8155
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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