user
Hatch Tire & Auto Repair
100 S Power Rd, Mesa, AZ 85206, United States
Appearance
Hatch Tire & Auto Repair
Comments
Ty
Review №1

As a military veteran I cannot tell you how happy I am to find a local shop that is real fair and trustworthy. We move all around the world and the 1 issue is finding a local shop that is trustworthy. These guys are amazing and honest and best part customer service. I have recommended them for military personnel best go to car shop here in AZ. They need to have the ability to be above a 5 star review...Thank you

Ja
Review №2

When you find a good mechanic you stick with them as long as you can. Kevin is the best. Ive been taking my cars to him for 7+ years. I dont even live nearby anymore, I drive them up from South Chandler. But I know I will be dealing with honest people who do great work. They have never once tried to upsell me or talk me into a service I didnt need based on arbitrary mileage. They always do a great job at fair prices. I have recommended Kevin and Hatch to family and co-workers and they have all come back saying the same thing... they wouldnt go anywhere else.

Ho
Review №3

I really like working with Hatch Tire & Auto because Kevin stands behind his work. He is an honest guy and runs an honest shop. I know when I bring my cars here that the work is done right.

Di
Review №4

Did a good job fixing my car. Got it done in an afternoon.

Sh
Review №5

These guys are the best! They are such good hearted people. Who handle their business. Thank u guys for doing the right thing last Friday! God bless u all!!!! In spirit of my best friend.

Ti
Review №6

Battery died. Got a jump that got me home to put groceries away. Asked neighbor where to get new battery installed. This is the place! Professional and courteous and capable people, clean and neat and orderly facilities. Even though they were busy, they fit my job in, had me on the road in less than an hour.

Da
Review №7

They do good work at a reasonable price.

Ti
Review №8

Honest, nice, prices are average and they are close to my house.

C.
Review №9

Growing up with a dad that built motors and worked on cars for a living, I knew it was important to find the right auto shop. This place is FANTASTIC. The service and prices are amazing. They are always honest and up front about your vehicle needs. I’m always comfortable sending my wife (who doesn’t know very much about cars) in to get our family vehicles serviced. Before I would worry that they might try to pull a fast one with my wife on products or services that aren’t needed. NOT AN ISSUE here. This is a great shop. Stop in and get your vehicle checked if your worried or need maintenance. You’re in great care at Hatch tire & auto repair.

Je
Review №10

Hands down the best! Ive been bringing my vehicles to Kevin over at Hatch Auto for about a year now and let me tell you, they are stellar. From their go-out-of-the-way service, to fitting you in for a last min appointment, to prices that cant be beat. Pretty sure they dont mark up their parts, or at least its very negligible because Im always pleased with their quotes. Not too often you think of the word trustworthy when discussing mechanics but theyve earned my trust, and my repeat business. Thanks Hatch Auto, for restoring my faith in mechanics!

Mi
Review №11

Maybe the other reviews here say it all, but Ill add mine. Kevin and Dennis are knowledgeable, honest, competitively priced and they seem to have a great team of mechanics. Over the past 9 years Ive taken every car I own there, recommended them to friends and family and never been disappointed. When there has been an issue, theyve worked hard to make it right.

Be
Review №12

Have an ongoing problem they are trying find and made appointment for Thursday.

Ro
Review №13

Kevin was great! Great customer service, amaaaazing prices! My tire repair was done in like 30 min and it cost me $14 only!!!!! Everyone at other stores was trying to convince me that my tire isn’t reparable, they thought that I don’t know anything about cars when in fact I sell cars for a living...😁 So everyone was trying to tell me that i need like $170-200 new tire!Kevin was the only honest one and took great care of me! Extremely happy with service & prices and I will definitely bring my car here in the future for everything, oil change etc Thank you, Kevin!

Jo
Review №14

Kevin Hanson is the owner and he is one of the most honest people that I know in the auto repair business. I deliver auto parts for a living and I have been to over 100 repair facilities in Mesa. He will give you an honest and straight answer and will always give you options. The tecs that he employs are very knowledgeable and are able to explain what they did to repair your car. The winter visitors that come to Mesa every year, always return to hatch Tire

Da
Review №15

Amazing service! I highly recommend this place if you want your car repaired right.

Be
Review №16

Just got out of there. Kevin is very knowledgeable and filled me in on what was happening with my tires and alignment. He took the time to show me literally the problem areas in which I was grateful.They have an observation window if you wish to watch the technicians work on your car.Nick was the technician for mine and took care of everything efficiently and professionally.Will definitely come back. Its hard to find shops like these. Thanks guys.

Ly
Review №17

Wow! Honest Auto Shops still exist! Kevin & his crew are Hatch Tire & Automotive were phenomenal! They were professional, excellent with communication, and performed my auto work at a fair price! They recommended work that could be performed in the future, but I felt no pressure (or scare tactics) in any way, shape, or form to have extra work done immediately! It was easy to get an appointment and an estimate. I was very pleased with the work that they performed and will definitely now use Hatch as my main tire & auto repair shop! I initially chose them due to all of the wonderful comments that I saw online, and now I can say that I highly recommend them also!

Ol
Review №18

Finally an auto service and repair facility that do expert professional work and they are HONEST. I highly recommend Hatch Tire and Auto Repair.

R
Review №19

I highly recommend this company!They are honest, great customer service and have fair prices. The times I have been at Hatch, I have seen first hand how they treat people who are not mechanically inclined.If there is nothing wrong with your vehicle, they will tell you nothing is wrong. Unlike other companies who lie and upsale, especially to elderly people and people who are not mechanically inclined.It is very rare to find a company like Hatch in todays world. My only regret is, I did not find it sooner! Just make sure to schedule an appointment. I am not the only one that knows about this diamond in the rough. They can be busy at times, but that is a testament to how many people trust Hatch. If they are busy they work hard and actually give you a realistic eta when your car will be ready.

Da
Review №20

Hatch has always taken care of me, even with modified and lowered cars theyve worked with me on alignment, tire mounting, etc. I highly recommend their services. Comfortable waiting room, friendly staff, and the job done right, the first time.

Ch
Review №21

Kevin and David up front are always honest, friendly, and helpful. They dont pressure you into repairs you dont need or cant afford. They are very good at answering questions and explaining things. They always perform quality work. The waiting area is clean and has nice leather couches. My family always brings all three of our vehicles here for tires, maintenance, and repairs.

Co
Review №22

Kevin and the rest of the staff are fantastic. Weve taken four different cars here over the past 6 years, and had excellent service and prices each time. Weve done tires, oil changes, and trouble-shooting various problems (such as...hmmm....the car is filling up with gas fumes...help!). Our parents and friends also take their cars here. Its the best mechanic experience ive ever had. Everything is very clear, timely, and no hassle or run around.

Ga
Review №23

- I highly recommend this shop to any of my Family & Friends they do amazing work my father has known Dennis and Kevin for years they both are great gentlemen that stick to there words on getting your car fixed right and for a affordable price. -

n
Review №24

Kevin, the owner, is such a lovely man, very down to earth and most of all honest. I totally trust him.He takes utmost care in keeping the car rolling along smoothly. There’s no fast talking here!

La
Review №25

Kevin is wonderful! It is hard to find a mechanic you can truly trust these days, but I trust Hatch Tire wholeheartedly. They are kind and always willing to explain in detail why certain repairs are needed. Their pricing is also the best! I recommend them to everyone!

Jo
Review №26

Ive taken at least 3 cars in there myself and the guys there are fantastic. Dennis and Nick are amazingly knowledgeable (along with the rest of the crew) and even when I have weird requests or just need to know whats going on they know exactly what they need to tell me and can even a lot of times even just help me out over the phone. Im so grateful of their awesome customer service and just the overall attitude they have about helping people out. Theyre quick at finding and fixing the problems, and always up front and honest about how much its going to cost. Its hard to find an excellent and honest mechanic but these guys really do deserve all the respect and trust they receive. Thank you guys! And keep up the great work!- Josh, with the Corolla, then the cobalt and then the Altima 😅😅

Ga
Review №27

Ive been meaning to write this review for over a year. Kevin has been kind, honest, and affordable. I was impressed with how well he remembered us and our kids. They do excellent work. Being that we drive older vehicles, Kevin often helped us sift through the repairs that were of immediate need vs those that could be done at a later time. It was a relief knowing that we had a mechanic we could trust. We have since moved a few hours away but anytime we are in the valley and in need of service we still go to Hatch Tire & Auto. 5 stars!

An
Review №28

I have used these guys for years. They have made a very loyal customer out of me due to their fair prices, honesty, integrity and quality of work. I never have to worry about them trying to sell me a product or service I dont need and, in fact, they have often talked me out of getting work done that I thought I needed but actually didnt, when they could have easily just taken my money and I would have never known the difference. Case in point: I recently took my fairly new car in to my dealer because I was hearing unusual noise from the brakes. The dealer told me my brake pads were already worn out (when I barely had 20K miles on the car) and that I needed to have them replaced soon. I called Hatch Tire to get a quote for the job and, as usual, they gave me a much better price than the dealer so I went to them to have the work done. However, when I got there, Kevin agreed with me that it was weird for my brake pads to have worn out so quickly. Even though I had already approved the work and left my car with him, he took it upon himself to research the issue and found a TSB report of premature brake wear affecting my model of car that was covered under warranty. He cheerfully gave me a copy of the report and suggested I go back to the dealer to get the repair done for free. Thanks, Kevin! You can just imagine that, as a woman, I have had some repair shops try to pull some real fast ones on me through the years, so it is more than refreshing to have a mechanic that I can totally depend on to look out for my best interests. That is real customer service and that is why I will always return to Hatch Tire.

Bo
Review №29

Great place to take a vehicle. Friendly staff I was very impressed with hatch Auto.

Si
Review №30

Great place, great people, great service, great cost...

Ta
Review №31

Customer service is great!!!!! Dropped it off before work and was ready right after. I needed a new cabin air filter and they didnt replace it with out my permission . I WILL BE BACK.

Ga
Review №32

Took my jeep here with cooling issues, half taken apart, they took it and did a fantastic job. Quick and done right. They remember you when you walk in, overall amazing service and I will continue to bring my vehicle here.

Se
Review №33

Amazing work done by these guys. They got me in right away without an appointment and were super quick on fixing my car. I have a Crown Vic that had some oil leaking issues that i could not find for the last couple of years. Today it drained all 6 quarts in one sitting. Thankfully i work right next door, and they were able to run me over some oil so i could get my car to their garage. They figured out what was wrong in a couple hours and got it fixed in the same day. They are also very fair priced. i will recommend this shop to everyone I know.

Lu
Review №34

Kevin is the absolute best! My family and I have taken over a dozen cars to him over 7 years. He has been honest every step of the way and stood by his work. I live in Las Vegas and when I drive down to see my family in Mesa, I call Kevin and drop off my car for service because I trust him. Great job Kevin and thank you!

Ty
Review №35

I always get excellent service at Hatch. Their prices are very reasonable, and come with top tier service and skill. Highly recommend them to all.

Ju
Review №36

I went here to fix my tire alignment and they were great. Kevin at the front explained everything to me, he told me why I needed what I did and explained all the issues. The detailed explanation and how he just started to tell me without me having to ask was great!! Really great customer service and infinitely better than the dealer I went to for maintenence.Ill definitely return as they were very helpful. :)

Ja
Review №37

I have posted about Hatch Tire & Auto before. Go here for all your automotive needs! Talk to Kevin, this guy and his staff know their stuff, they do quality work and they do it right for less than anyone else I know of. Great people, quality work, quality brands, best prices, you cant go wrong with Hatch Tire & Auto.

Ma
Review №38

Cant say enough about how fairly Kevin (the owner) treats everyone and how nice and competent the techs are. No attitudes, no old grumpy guys covered in grease and most importantly no shafting the customer. The previous reviews are no lie and neither is this, if youre in the east valley come and see Kevin, hell treat you right.

Re
Review №39

Honest, reliable shop that is hard to find these days. Kevin is awesome!

Vi
Review №40

Great guys. Very reasonable. My truck was taken there before I okayed tow. Keven waved tow fee and gave me a great deal on serpentine belt replacement.

ja
Review №41

Making them my go to guys! After another mechanic had caused multiple problems, Kevin (the owner)and his team quickly diagnosed the problems. Fixed the necessary problems and kept me informed every step of the way without trying to sell me on repairs I didnt need. Kevin truly defined great customer service while keeping costs to a minimal!! Thanks again guys!

No
Review №42

Great experience with Kevin & his crew at Hatch Tire & Auto Repair!! I was having problems with my 07 CR-V not starting & he spent several hours on it two weeks ago & we hoped it was fixed . . . unfortunately it was not, as evidenced by it not starting several times over the past two weeks. Kevin fit it in today & kept trying to get it to replicate the problem . . . of course, it started on the first crank every time . . . eventually it didnt & they were able to verify the problem was with the starter & he was able to replace it & get me back on the road tonight. Fantastic experience with an old school mechanic who doesnt believe in just throwing money at problems!! Thanks again, Kevin! Ive found my new home for auto service!

Ka
Review №43

Kevin and Dennis are awesome. They are very knowledgeable and fair. I will always bring my cars here.

Su
Review №44

Great tire shop. they did an outstanding job on a set of large difficult to balance tires and my trailer wheels & tires. Thank you Kevin

Kr
Review №45

Hatch Tire & Auto Repair has always given the best service to my and my families vehicles. I highly recommend them! They are reasonable and prompt. Couldnt ask better service from the owner and his staff. Thank you!

Er
Review №46

I love Hatch Tire. First off the manager is friendly and polite. Second, their labor rates are reasonable if not even a little on the low side. Third, I have never had an issue with the quality of their work. Fourth, they dont BS you with fixes you dont need and they speak honestly to you about your car. Fifth, the one time I had an issue with them (they took a long time to change my oil), they gave me the oil change for free without me asking and the manager frankly stated, time is money around here, and the same applies to your time, Im sorry we took so long this afternoon. Now thats some awesome customer service you dont normally see from mechanics. When I have the time, Ill do some work on my car myself so I know a little about cars but if the job is too difficult or I dont have the time, I always take the cars to Hatch Tire cause I can trust them. Simply put, they run a great shop.

Ja
Review №47

Great service! Great prices! Great staff! Im constantly driving in an out of state and dont trust anyone else with my truck.

Jo
Review №48

An honest shop. I know this because I am a mechanic myself. Very good prices and they dont try to sell you on additional repairs.

Wy
Review №49

Good service, did a great alignment on my car which had more adjustments than the factory and got me two tires for a better price than discount. Also let me drop my car off and pick it up right around 6. Thanks

Ry
Review №50

Got an oil change, did a good job, told me about some minor issues I had but was honest and not pushy at all to sell anything else, very nice hardworking people will definitely go again for anything I need

be
Review №51

I can not say enough good things about Hatch Tire . Kevin has been a straight shooter, repairs are done and vehicle is returned as promised . When my harmonic balancer decided to explode and race me up power rd( it won by the way ), I had it towed to Hatch. Kevin called me the next day to give me the price, and I ok’d the work. Later that day, he called to tell me that it was done, and that the mechanic had a slip up with the pulley puller, and it went through the radiator . Kevin informed me that the mechanic bought the radiator, and it was switched out no charge. To me that speaks VOLUMES about the integrity of the shop. They could of easily said it was hit by the balancer when it let go, and I would of thought nothing more about it . You won’t find a more honest shop. The technicians here are top notch . Kevin is honest and fair . I’m a customer for life !

Gl
Review №52

Very friendly Always have had very good service. Never try to get me to buy something I do not need.or fix something that doesnt need fixing. very good prices.

B
Review №53

I came in about a month ago for a full synthetic oil change and to have my brakes looked at.To be honest, Im not a car guy so this stuff always gives me anxiety. This makes it doubly important for me to have a good impression the moment I walk in, which is the basis for this review.First, the moment I walked in the door I had someone assisting me pretty much immediately (albeit no line at the time). He was very helpful, friendly and made the experience easier. He gave me a reasonable turnaround time and within just a few minutes I was on my way.There was a slight mixup for the area code in my phone number which resulted in me calling the shop to know if my car was done but honestly a small mistake like that is not a good reason to detract a full star. The supervisor was VERY attentive to the issue and I felt assured it wouldnt happen again.To summarize, these are the reasons I like this location and why I would whole heartedly recommend it to you, mister/misses internet stranger reading this review:- Immediate customer contact at the door accompanied by friendly service- Easy to set up services no head aches or confusing qustions- Attentive management- FAIR PRICING ON THEIR SERVICESI cant stress that last one enough, as it tends to be a basic universal human experience to feel cheated by the mechanics sometimes.Full 5/5 stars, I will be going back in the future and I would be willing to drive an extended distance to reach this location.

La
Review №54

By far the best mechanics and service in the valley. I love this place. Super honest and trustworthy.

Ki
Review №55

I trust these guys! Excellent service & reasonable prices.

Jo
Review №56

AMAZING Business The owner and workers are talented and great Price. Hatch tire Does all your Vehicle Repairs at the Fairest price.

Do
Review №57

We were told at another place that our car needed a new rack and pinion so we came here and asked for an alignment and inspection. Kevin, told us that the alignment was not off enough to warrant it. So he suggested a tire rotation and nothing more. If youre looking for an honest, friendly place this is it.

Da
Review №58

I take my cars here for regular maintenance and all repairs. Kevin, the owner, is friendly & honest, and his guys have always done a great job for me. Highly recommended after dealing with so many shady and downright crooked mechanics.

Li
Review №59

Hatch tire and Auto are amazing, Kevin is kind and very helpful and ALWAYS fair! We have had nothing but great service there. He has serviced my parents car for years, wouldnt go anywhere else!! Thank you Kevin and staff! Lisa KJ

An
Review №60

Great place, they were straight forward with everything and they were not trying to make me buy extra stuff like some places.

M
Review №61

So first off ive been in the automotive field for 7 years professionally and the rest of my life unprofessionally. These guys blew my mind that shop is spotless. I showed up there today needing two rear tires on my wifes car. Not only did they find me a food deal but they had them mounted and balanced within a 2 hour period. While still conducting their scheduled work. For them too take my car without an appointment and replace my tires so i could carry on with my day really won me over i will go here for any and all my mechanic needs from now on.

Jo
Review №62

Kevin the owner is very knowledgeable and takes great pride and servicing his customers. Very good pricing and the automotive techs are great.

Mi
Review №63

Great service from the guy at the front desk. Decent prices.

Ju
Review №64

Very poor service and very rude front desk operator. I called to ask questions about the cost of mounting and balancing tires, I was told the price of service and since I live real close I headed down, arriving five minutes later. I told them what I needed and that I had called and they guy told me that I had not Called and that they had not talked to anyone. Denying that I called, he got defensive and rude. I still had their number in my phone with the time called. I walked out and will never return because it was very poor customer service and they did not have the decency to be honest or take personal responsibility. If Hatch could not provide a service, they should have just said so. Fyi Hatch, cell phones, capture calls, date, time etc, makes it real hard to deny that someone has called your business and makes you look real stupid when you do. Honestly, it was a shock to have the staff get defensive and argumentative over something so small, bad day? Unstable? I will never know because I will never go back and would suggest you use caution if you decide to call or utilize this service provider.

Ke
Review №65

Ive gone here three times now for different needs on our vehicles and got 5 Star treatment every time.

Da
Review №66

Ive been going here for a couple of years and Ive always been happy with the quality of service received there. The only complaint I have is that they are so busy it almost always takes two or three days to get to my vehicle.

Ge
Review №67

I have just moved to Mesa and on the way here I had what I thought was a rear wheel bearings going bad. Took my car to Hatch,s and Kevin had his techs check it out. They found no problem. Kevin didnt charge me anythingNow thats service and honesty and that I will be a customer of theres for a very long. And I spend 32 years in the automotive field

An
Review №68

These guys are great. Honest and fair pricing. Will be back next time I need service.

Da
Review №69

I always look for mechanic I can trust and Ive been coming to Hatch for years and Kevin and his team are top notch!

Ja
Review №70

Kevin, the manager has been the most honest and friendly mechanic Ive ever dealt with. They saved me thousands in engine repairs by catching incompetent and dishonest mechanics mistakes, and charged me much less to do repairs than others quoted.I cant recommend these guys enough!

Je
Review №71

Great customer service. They always take good care of my boyfriend and I. Couldnt ask for better.

Sc
Review №72

Always professional. Very clean. A place that I refer friends and family. ..

Ta
Review №73

Have problems w ur vehicles. Bring them here they do awesome work and the give a gr8 services

Ri
Review №74

Very reasonable. I definitely will be back

Jo
Review №75

Ive driven past your place many times right there on Power Rd. This time I thought Id stop in and ask if you could fix my vehicle. Im glad I did, good experience. thanks

El
Review №76

These guys are awesome. Every oil change they rotate your tires.

gi
Review №77

A place Ive been going to since I was a teenager. Always fair and treats you like family. Biggest reason I always go back!

Ch
Review №78

Great service!

Ky
Review №79

Horrible shop, lots of stuff goes down that people dont see, I previously worked there and first hand know how the business is run and it is not well, also had tools taken and still havent not gotten them back or a reply from the owner about it would not recommend and work to this shop

Mi
Review №80

Great customer service and fair prices!!!

Ed
Review №81

This place is Very Excellent!

ma
Review №82

Always honest and efficient.

Le
Review №83

Kevin cares about his customers

Je
Review №84

Honest!

Gl
Review №85

Very professional.

Information
24 Photos
85 Comments
4.9 Rating
  • Address:100 S Power Rd, Mesa, AZ 85206, United States
  • Site:https://hatchtire.com/
  • Phone:+1 480-985-5528
Categories
  • Tire shop
  • Air conditioning repair service
  • Air filter supplier
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Electrical repair shop
  • Oil change service
  • Radiator repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations