Just went to Harbor Freight Tools to check out there new jump starter power packs. Still thinking whether to buy one or not. Harbor Freight Tools does have good products at reasonable prices and many other interesting items. Everything that I have ever bought from there has been good and nothing to complain about. The store is very clean with the smell of rubber in the air which I do not find offensive at all.

I found allot of stuff to buy my husband for Christmas 🎄. Larry the store manager was very helpful. He noticed my arms were full of stuff and without asking he went and got me a shopping cart. He also was helpful with any questions I had regarding the products in his store.

Always something new and interesting to check out. Some of their novelty items are cool. Their tools may not be highly rated but Ive had a few things that have lasted 10 or more years.

Great tools good pricesGood friendly people.

Everyone treats you like you are important, from the time you enter the store and when you leave. Being a Woman I felt uncomfortable at first with the mindset that this was known as a Male like facility (being tools) I have been treated wonderful and I am comfortable shopping at Harbor Freight and WILL visit again. ☺

Friendly service, right price

Good prices. Good selection.

HF has an amazing assortment of tools. For a person with the need of an inexpensive tool that will get the job done, HF is a good choice.

Nice store for discounted prices ...lots of tools to choose from

Cheap tools at a cheap price. You get what you pay for.

Always find more than I need!

Clean store and well stocked. Good selection of products. Had exactly the item I needed.

Staff could of been more friendly

Wasn’t going to share this experience but I’m pretty sure I’m certain what I saw. Went in to buy a 4 ton jack some Icon socket sets with my two year old boy. By the time I actually decided on everything I needed about 2 - 3 different men followed me around the store from aisle to aisle. Not sure if they stereotyped me or thought I was going to steal something or I’m imagining this, but I’m 44 years old and this isn’t the first time I’ve seen this in my life, just never from the Medina Harbor Freight store. Sad.

Great products. Clean friendly. Wonderful store.

I love Harbor Freight, just about every tool and hardware item is offered. Very clean and well organized.

Harbor Freight Id awesome. Really good tools at a great price.

I really like Harbor Freight!! I found exactly what I needed, and the price is very good, and I will buy again!!

Friendly staff, products are alright. Some subpar

Very clean, very organized store. Quick in and out. Easy to find what youre looking for, not like the big box stores you can get lost in. Good selection of what youre looking for.

They did not have there advertised o n sale items in the store.

Easy to find the right tool at a great price.

I was in Harbor Freight a couple days ago looking for an item and this nice young lady came and asked if I needed help. She was so thoughtful and understanding. I believe her name was Cristina. Every time I go to Harbor Freight everyone there is ready to help. The quality of the products that I have purchased have been great.

I love Harbor Freight! You can find good tools at reasonable prices. Its also more convenient than going to the big stores. You can run in and out. No frills just good stuff.

Very helpful and pleasant the only thing I didnt like is you can not buy floor models other then that its a thumbs up

I bought a new Diamondback tile saw Wednesday. Put it together and started cutting tile Friday. The motor started sparking inside the the housing and shut down after 30 min. I called HF to see what my options were and was told to bring it back for an exchange. Took it in this morning and exchanged with no problems. Wish it had worked but am pleased at how easy it was to exchange. 👍

All employees are very helpful and kind every time I shop here. Ronald in particular today went above and beyond, excellent customer service!

Its Harbor Freight. That says it all!

I can always find something I can use here.

I cant get enough of this place. I remember when it was only in Parma, and it was so crowded. This is how I like it. Close to me and efficent.

I am pleased with the assortment of very usable cordless power tools. Way below the price of widely available brands and still functional and comfortable to use.

First time I visired this store, they have so much to choose from. Great place

Can be a bit hard to find what youre looking for sometimes. Even harder to find an employee on the floor to help. But theres a large variety at a good price.

Spacious parking lot, the store practices social distancing. My mobile coupon was accepted. Clean, fast and friendly. Store was stocked with merchandise I went in for.

Busy decent size keep your receipt they will treat you well

Got all kinds of tools and their hand tools are guaranteed for life, and affordable.

Out of hand trucks. I have to go to another store

Had sale items in stock. Walked in abs got exactly what I came for. Good social distancing. Overall good experience

Very clean, helpful, and pleasant!

Always go what I want

Excellent store and service, with tremendous values!

Hubby loves shopping here for toys.

Nice store

The sales associates are always helpful. This trip someone asked what I needed and he asked if I was putting in a range hood. I was amazed he knew exactly what project we were doing. He said hes been doing this a while and is pretty good at guessing.

This place has great prices on many different things!

Someday I will tell others why I like this business. It has something to do with all the lubricant

Great place I always use the coupons and leave with more tools, and freebies. This is a great low priced top quality store and will save you a ton of money instead of buying most named brand tools.

My first time there and I absolutely loved it. They had everything that I needed and more.

Great place to go to get the items you need.

Good products and price with coupons

Excellent assortment of tools! At a great price

We shop here all the tine always have what we need and love coupons

Great priced prosumer tools.

Always love.going here. always find something u need. great prices on tools.that dont need to be heavy duty

Always has something I need!

Good for the type of store it is.

Website is a joke!!!! You can only search for coupon related merchandise on phone app. They just want to get you in the store and not be able to comparison shop. Will NOT deal with this deceptive company again.

Love this store! If you need a tool and know enough to know you dont always need name brand. They got it and for a really reasonable price. Might not be Dewalt or Porter Cable! But it works! Love these places!

Ran into the store. Nice man helped us find what we needed..BUT the cashier was another story..he seemed like he was slamming stuff..NO mask hanging around his neck doesnt help...I believe his name was Dennis..

Nice store lots of special tools will shop there alot more

Great service and exceptionally knowledgeable associates. I highly recommend going to harbor freight. Its one of the last good stores where service and manners are out above everything

Typical suburban storefront of this popular discount tool chain. No surprises good or bad. Store is seldom crowded, clean & well kept. Easy parking. Dont forget to bring coupons from website or ad flyer. Location somewhat hidden back in plaza behind OReilly Auto Parts so watch for sign if youve never been here before.

Merchandise is great but the employees are mean spirited and unhelpful.

Service was good. Good selection of tools

Lets of tools

As per usual, Harbor Freight had a specially priced set of tools with a case which I wanted as a birthday gift for my 17 yr. old grandson-a great starter set and something useful not needing batteries. The other premiums are always fun items for me as a reward for shopping in either HF store near me-both clean, orderly and with helpful employees.

Great nice and clean but worker lady did not have mask on

This location is well stocked and clean. The parking lot can be a challenge, not their fault. My only complaint is slow service for checkout, either no one available or longer lines.

I love this place. They have so many different tools to fit ones budget. You would think some of these tools wouldnt last long, but they do. Just remember, a tool will only work and last as long ast it is used as intended.

Totally enjoyed this store, got my 11 cable ties, free flashlight, a few select items I needed. Very happy with this store and items they provide. Very curious at check out.

Selection isnt very great found staff unfriendly

Very frustrating. Drove 25 min from Wadsworth to Medina store. Apparently only one employee in the entire store. He tried to help but could not leave register. After several attempts to find what I came for, I found they were out of stock......but dont worry, Theres a truck coming tomorrow. Well, I doubt I will drive another 25 min one way to see if the truck magically brings what I need.

Your wheel bearing kits break all the time I took back 3 pairs in 2 days

Its harbor freight how can.you go wrong

Great prices would be nice if they would put out coupons for the tool cabinets because you cant use the 20% or 25% off ones any boxes or side boxes

Good deals

They always have what I need

I came to buy a tool chest, and they had signage saying all colors were in stock, so I took a ticket to the front only to find the color I wanted was out of stock. Luckily another color was available, but they should have had their signs correct.

They have great quality tools

Good place for odds and ends for cheap price, but they need to work on customer service! I walked up to a register after a clerk (Dennis) just finished with a customer I had 5 items and the clerk (Dennis) immediately said Im on break. (Its not what he said its how he said it) I thought he was kidding at first but he wasnt. I cant believe he couldnt ring me out before he clocked out... Which he did after I walked away. I later delt with clerk named annette she was polite and friendly.

Cool place for tools and things any guy needs to fix or make projects!

Cheap tools. They work but not great quality

If youre looking for inexpensive tools this is the place. The Pittsburgh Pro has a lifetime warranty. Returns are easy. They still need to update their system to automatically accept Huntington debit cards as credit.

Great going in to see a wide selection of discounted tools. Plenty of deals and coupons to help you save money.

Great prices

Great prices!!

China tools at China prices. Win-Win. Wu-Tang 2020!!!!

Great deals as usual. Used 20% off coupon in the app.

HF, Medina, Ohio: Id only been to this store twice. Dennis cashed me out both times and both times there were errors on my register receipt (coupon discounts were not applied). I just recently returned to the store to get the problems fixed and the manager gave me a hard time. He said that the coupons were expired, that they dont last forever. Well, they werent expired when I handed them to his cashier. He also wondered why it took me so long to return to the store to get it fixed. Other than the fact that I dont live that close, why should it matter? I shouldnt have had to return at all. On this third trip to HF, the cashier was Olivia. She was very friendly and helpful. Promote her. She understands customer service.

Careful what you get here.Some stuff is greatSome stuff not do greatDont buy 4 1/2 cutting wheels they fly apart, and are very dangerous!

Great place for when you need something that dosent have to be commercial use quality

Inexpensive place. Quality isnt usually too bad but you get what you pay for. I love this place. Very friendly and helpful staff.

I wish I had more time to spend there. It has so much to look at. Its a really great place.

Great selection of just about every type of tool that you could want. For basic tool and accessory needs, this place is tough to beat. Start your search here before going to the big box stores and youll save a lot of money!

Another great Harbor freight. The Medina and Olmsted ones are the nicest.

Convenient Location...Laid-Out well...Good Selection of Tools...Good Prices

Good selection of reasonablely priced tools. Staff very helpful. Coupons make it even better!

I love going to harbor freight they always have a tool I need when Im in a jam and always good priced not the best quality but worth the price

Good prices, nice tools.

Customer service from both the store manager another teller were beyond rude. Simple questions got nasty responses for no reason. Idk if Ron or Stephanie were both having bad days but thats not my concern. My concern is to be treated like a paying customer no matter what kind of day these people are having. My wife and i were there to return a welder and swap it out for another since she received bad advice the first time she was there. Next time ill go to a different location. I dont recommend this store at all. Too bad zero stars is not an option.