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Select Auto of Charlotte
11405 E Independence Blvd, Matthews, NC 28105, United States
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Select Auto of Charlotte
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au
Review №1

We were excited to find the exact car we were looking for then quickly disappointed to learn that is was located in North Carolina, over 5 hours away. After speaking with Julian we decided it might be worth the trip. He was quick to respond to all of our questions and even sent us additional pictures of specifics that were important to us.We weren’t disappointed and the car was actually better than expected. We had a quick and seamless experience and strong follow up afterward when we had a few loose ends to tie up. We drove away in a newly cleaned car with a full tank of gas. I would highly recommend Select Auto of Charlotte based on our experience.

Ta
Review №2

Honest upfront pricing. Knowledgeable and helpful staff. A very pleasant experience without the hassles of many other dealerships. Thanks again Select Auto, you will be our go to dealership in the future.

Ba
Review №3

I needed a very specific vehicle for family purposes. We went up to Select as they just happened to have two of these somewhat uncommon cars. Julian helped us from start to finish. I was extremely impressed with his background and knowledge of the vehicles. He was also personable and super easy to work with! No hassles. No haggles. Straight to the point with clear and fair pricing. Drove the car home on Saturday. I would gladly purchase from here again in the future and would recommend to others.

Ad
Review №4

I brought a 2016 X5 BMW from this dealership on 8/27/21. My experience with Julian was excellent from start to finish. I live 4 hours away but was determined to get this car. Julian stayed in contact with me through a 2 week time frame, answered every question I had on and off the clock and continued updating me on everything that I needed to know . My step by step process from out of state was very smooth. Once I arrived for the vehicle, Julian was very knowledgeable about the vehicle and how to care for it. Test drive was nice. I definitely didn’t feel rushed or pressured . The staff there is great and they are very patient. Paperwork was ready in about 5-10 mins and everything was ready to go in less than an hour. I will be doing business with them in the future. I must say i absolutely love my new car and the 4 hour drive was definitely worth it. Julian you need a promotion, you’re awesome! Thank you guys again!!

Al
Review №5

I have purchased two vehicles from Select Auto now, and I would not hesitate to send anyone their way. They operate small, hand-picking the best to offer. You wont find any garbage on this lot, nor will you find pushy salesmen or ridiculous prices to haggle over. They make this process easy, giving you quality vehicles to choose from, all priced extremely competitively (most vehicles come in at or under NADA value, based on my research). I most recently worked with Justin (manager) and Julian (sales) after a recent accident left my previous vehicle totaled. Both Justin and Julian were extremely friendly, patient, and accommodating, and both of whom worked hard to get me into the car of my choice despite insurance hold-ups. If youre looking for a premium used vehicle, youll want to make this your first stop for sure. I am a customer for life!

Te
Review №6

I found this dealer online, stop by and was given outstanding service right from the beginning. Julian the salesman was awesome. They gave me a great deal on my trade and made the entire process smooth and seamless. I would and will be recommending them to anyone in need of a good quality used car. Thanks again Select Auto, you guys are awesome.

Mi
Review №7

Our experience with Select Auto of Charlotte was great. Everyone with Select Auto was very helpful, courteous, and kind. The car was exactly as described and sold for a very fair price. The entire process was extremely smooth. We would definitely buy from them again.

Ch
Review №8

They sold me a car at clean retail price...the wheel had curb rush on it. The back bumper was destroyed meaning a Bunch of gouges and scratches. Ants crawling all over the inside of the interior. They didnt want to help with getting these things fixed or adjust the price. I did proceed only because of how rare the Infiniti was.I will not recommend this dealership to anyone!

Av
Review №9

Julian was absolute pleasure to work with, he was very knowledgeable and understanding with working with me. He was super honest about the vehicle and I’m excited that I decided to work with him. Thank you for great and easy transaction. I love my BMW!!!!!

Az
Review №10

Thank you Julian Cortes and staff at Select auto for an awesome car purchasing experience! Julian is a great, very friendly, and patient. Every person I spoke to while purchasing was professional and knowledgeable which made me very comfortable. I highly recommend them.

Gl
Review №11

I went to this dealership 2 times and was disappointed on both occasions. The first time I went, there is a ML35O SUV I wanted to buy for my daughter who just graduates. A very SHORT SHORT sales guy came out. I ask him about the car and if I could possible test drive it. He told me I have to make an appointment. Which was weird! What I got from this guy is that he was not interested. He seems to rush me off asking about financing and the whole laundry list about my finance not concerning about whether I like the car or not. I felt as if the guy was judging my appearance not knowing I could buy any of his Cars and the lot. Once again I decide to stop by today because my wife thought I might be over-reacting. I went inside ask for help this time. This old man asks the same guy to help. He proceeds to ask if I have finance and what questions I have. I told him I have finance and it not an issue 800 credit score and a business that makes $30000 a month. He then keeps asking about my finance as if Dude! You cannot afford a 19k used car. He came outside to open the car from a distance remotely and was like go look at the car yourself..as if to say I am not interested. I was now convinced this guy had profiled me. They were another black couple there who felt the same attitude but was too scared to let him have it. I had was to scowl this kid about the rewards that come with good customer service. I wanted the car but will never spend my black dollars with these people...I wish the couple had the guts to walk away. I Will not recommend these people...NOT GOD AT ALL...

L
Review №12

My car buying experience was phenomenal at Select Auto. Justin is who worked with me on buying a desired luxury vehicle. He was patient and worked diligently on getting my BMW 528i. Then I was introduced to Ahmad for the test drive who offered a wealth of knowledge and great sense of humor. To say I was throughly entertained is an understatement. The only issue I inquired about on the vehicle was the back window. The tent was worn terribly and it was extremely difficult to see out of the back window. Upon return from the test drive I brought my concern to Justin and he quickly replied, “we will take care of the window.” Two weeks later the car is running really well and they honored their word on replacing the back window. Everyone there has exceptional customer service and I would strongly recommend them. Thank you all again for the high level of professionalism and haggle free experience in car buying. I left feeling really great about the purchase from Select Auto!!!!!👍

Wi
Review №13

I had an AWESOME experience today at Select Auto. From the time that I pulled into the lot, till the time that I drive off in another car was phenominal. All the staff where very helpful, informative and very thorough in a seamless, hassle free transaction process. Everyone was friendly and worked hard to make sure that you had a good experience. If you want a good experience in buying a good, clean car, with good folks sincerely helping you. Go to Select Auto.💯💯💯

Ki
Review №14

I brought a BMW from Select Auto today. The experience was awesome and I didn’t feel like just a number. The staff was very professional and straight to the point about the car I purchased.

Je
Review №15

They took good care of me and did everything they promised with my BMW. Great group of people

As
Review №16

Jon and Justin were awesome to work with. Very honest and timely in answering all our questions. We love the car and will be going back to them in the next few months when its time to get our other vehicle. Highly recommend this dealership.

Ma
Review №17

Was looking for a vehicle for almost a month, couldn’t decide what to buy, I didn’t have a specific vehicle in mind, found this dealership while shopping around “Nice lot looking”, they have nice clean vehicles, Justin was amazing by showing me different options to choose from in order to test drive what I like, I ended up buying very nice 2017 Mini Cooper with great deal, offered me warranty options as well.competitive prices comparing to the market prices nowadays, respectful honest people.Thank’s Justin .

Lu
Review №18

Ive been looking for a car for a while. I stumbled upon this dealership. The service was amazing. There were a lot of great options. I purchased a vehicle from Jonathan. I was very pleased with the overall experience. I had a small problem with my key and they offered to get the original from the BMW free of charge. Will definitely recommend to others.

rh
Review №19

I purchased a vehicle from this dealership. After purchase I took the car to the nearest BMW dealership who gave me a quote of $4,300 to repair all of the issues. During inspection the BMW dealership tested the tint on the windows. They explained to me it would not pass. I called select auto and Justin who told me he was the owner stated we passed the tint on the inspection with the intention of taking it off but never got around to it. Select Auto then picked up my car from BMW without my authorization. After taking the car they removed the tint, again, without my authorization. The most disturbing fact is that they manipulated the inspection.

US
Review №20

I knew nothing about select auto prior to finding my car online and was somewhat apprehensive. I will say that I am glad I bought my car from these guys. The price was great, I was given a fair market value on my trade in and financing was a breeze. Once I got to the dealership, all the paperwork was ready and just waiting on my approval of the vehicle and trade value. The wheels had some curve love and they vowed to fix it at no cost to me which happened and turned out great. All in all it was a phenomenal experience working with these guys and if they have something else that catches my eye in the future, I will not hesitate to buy from them again!!!!! Highly recommend Select Auto to anyone who is looking for a quality used car from a dealership that backs up what they say.

Su
Review №21

We bought a beautiful Mercedes from Select Auto, the staff was professional and polite. They have excellent automobiles at incredible prices, only the best! It was a pleasure working with staff. Now we know why it is called Select Auto! We will buy our next one there.

Mi
Review №22

My experience with Select Auto was excellent . The staff and owners were very professional. I will buy all my vehicles in the future from them .

Ph
Review №23

My wife and I were looking for a smaller SUV and were looking at Acura, Mercedes, and BMWs. Our decision to purchase was with Select Auto where we found our BMW X5. Nick and his staff were helpful, insightful, and were very approachable. Our experience with the vehicle was incredible and the actual purchase process was simple and clear. We highly recommend this dealership for the quality of products, their responsiveness to our questions, integrity, and service after our purchase of a beautiful 2013 BMW X5. Thank you - Phil B.

Pe
Review №24

Super great dealership, Id say the best Ive ever been to. And the staff are consistent on making ur time there a relaxed and comfortable one (not in a weird way) with an amazing selection of amazing luxury cars ( which all are very clean and detailed) just all around amazing customer service and you earned to be my pick of the perfect dealership. Good job guys

Sh
Review №25

I bought a 2013 328i BMW from Select Auto. The radio was not working at the time of purchase. I was told by Jon that the car would receive a BRAND NEW radio and it would be installed by BMW. Well, that was a lie!!! Jon, put in a refurbished radio and his own technician installed it. We called BMW and they told us they have never done any work on that VIN#.Jon, just be upfront with your customers. Select Auto isn’t about making things right for their mistakes. And I insisted on taking the vehicle because I was told by Jon it would take a few weeks to get the radio repaired. We also asked for receipts/warranty for repairs and did not receive them. Buyers Beware!!!(This is the response I got from Julian from Select Auto via text message shortly after I posted this review. The text was copied and pasted to this review. Very rude and out of line!)From: Quoted by Julian“Sherry, not really sure why you went and reviewed us on google when we were upfront about the radio issue. You were the one that insisted to take the vehicle before it was fixed We repaired it, fixed the light malfunction and had the vehicle shipped to you at our cost. Please do not contact me or Select Auto Again.”

AJ
Review №26

I wanted an 06 Mustang GT to go along with my 66 Mustang! I purchased the 06 this morning from Select. Jonathan was great to deal with as was the rest of the staff.One of the cleanest used GT’s I have ever seen. They even assisted me by delivering car locally. Easiest experience I ever had . Car had a full tank of gas and detailed very well!

Da
Review №27

We had a great experience at Select Auto. Jonathan did an outstanding job of handling our transaction. Very low pressure environment, he came out, started the vehicle we were looking at, then left us alone to look it over without hovering over us. When we decided to talk numbers, he gave us a fair amount for our trade in and got the payment exactly where we needed it. Possibly the best car buying experience Ive had, I highly recommend this dealership if youre looking to buy a used vehicle.

Ry
Review №28

Awesome family owned location that makes the buying process smooth and easy.

Li
Review №29

Very organized place, great selection of cars and superior customer service. They will hook you up!

Ka
Review №30

Omg you guys!! Buy a car here. Do not go anywhere else. Justin and Jonathan are the ABSOLUTE BEST at what they do..im on my 2nd car with them And both cars were such a great deal and so beautiful and reliable. They beat any other lots prices and the whole experience is easy breezy stress free. I will forever buy my cars from them. Amazing quality cars at a great deal with absolutely no drama. There is no shady business at this place.. They make buying a car exactly as it should be. Buy here! You wont be sorry.

st
Review №31

I was looking for a high quality pre-owned vehicle online when I came across Select Auto in Charlotte. I contacted them through a web inquiry and received a response in a matter of minutes. Justin was more than helpful, setting up an appointment (a COVID necessity) for me to come and see the two X3s that he had in stock. When I arrived, the X3s were pulled up front and I was given time to poke around and look without anyone hovering. When I was ready, I poked my head in and got to test drive both with no pressure but plenty of information being shared. When I got back, still no pressure to make a decision or anything but a real sense that any questions or concerns were answered.I did end up buying and the whole process was as pleasant and easy as I have ever had buying a car. I would not hesitate recommending Select Auto.

Ju
Review №32

A really great buying experience. We connected with the sales manager(Justin) on Saturday morning, received all the information/documents we requested for review, drove three hours from where we live and drove out with our new car within an hour or so. Ive been looking for almost a year now and have done my due diligence with cost comparisons. Its the best car buying experience I could ever expect:1) The price - and quality - of their 2020 BMW 430i convertible are hard to beat2) The trade-in value they offered for my vehicle was more than fair3) Their prompt, professional, friendly but no-nonsense approach made everything easy and seamless for me and my family

Ke
Review №33

Justin was sales rep. He was easy to do business with. He was friendly, and helpful throughout the entire process. I didnt feel pressured to make a purchase at all. Select Auto of Charlotte has very nice cars for great prices. This is the type of buying experience that I expect when making large purchases. I will definitely do business with you guys again.

Da
Review №34

A first class car dealership with like new, up scale automobiles. My recent purchase of a 2015 BMW 428i cabriolet is awesome and at a fair price. I would recommend Select Auto of Charlotte and will return to this dealer if I plan to purchase a preowned German car in the future. Thanks to Nick, Justin and the professional sales staff at Select Auto of Charlotte.Dave Goddin, Charleston, WV (Not Dave Olliver as posted above)

Br
Review №35

Fantastic Experience/Highly Recommended!Seriously - give them a call before ”stealerships” get deep into your pockets with high pressure sales tactics.The team at select auto was amazing throughout the entire process of my car buying experience. From locating the perfect car to finalizing the lender selection.Jonathan worked closely with me to identify the perfect car and leveraged his lender relationships to beat even the best APR that I could individually source by 1.75%!Service was truly above and beyond anything that I could have expected. I look forward to working exclusively with Select Auto moving forward.

Da
Review №36

Seriously the best car buying experience we have ever had. We drove 2 hours to get there and were extremely impressed with the cleanliness of the dealership and the vehicles for sale. Super friendly, non-pushy sales staff. Justin took care of us in every way that we needed. i have spent twice as much money on other vehicles from other dealers and not gotten the same level of service that i did here. Highly recommend and will do business with them again.

Cl
Review №37

Select auto helped me out a lot on getting a 2nd key for my bmw for a fair price. Good people, great service.

Ch
Review №38

Buying a car is my least favorite task, but Jonathan and Justin made this task so easy. No hidden fees, no hard sell, just honest, knowledgeable and very accommodating. Their cars are immaculate and after walking away from too many big dealerships and feeling frustrated on their selling tactics, working with these guys was a welcome change. I feel confident I made the right purchase at the right place.

Da
Review №39

No more buying used cars from dealerships! When they say no pressure sales, they mean it. Great experience.

Ho
Review №40

John is so personable and makes the car buying experience super easy! 5 stars all around!

Ki
Review №41

Great place to shop! Will be back Johnathan was great to work with!! Five ✨s

Ti
Review №42

The team at Select Auto of Charlotte not only saved me 2% on my loan by using their referral, but they sold me this amazing Beast with a perfect carfax. I saw it on their website and they made it happen! They shipped it to me and made this process seamless. This was the best car buying experience I have ever had. I wont go anywhere else! Thanks guys

To
Review №43

I recently bought a 2014 bmw x3 from these guys and my experience was great! No pressure or up sale you get from other dealerships I visited. I wasnt looking for a Luxury car, but came in to look and car was in like new condition and at a great price. Jonathan was helpful and friendly. We looked at the car, test drove, did all the paperwork and was out in just over an hour. Couldnt have been happier.

Cy
Review №44

These guys are awesome. Bought my dream car from them. They were friendly, honest and made the process smooth. If you’re looking for luxury vehicle choose select auto, you will know what you’re getting upfront with no hidden agendas. Not to mention they are all easy on the eyes...the cars too. 🙃

Mi
Review №45

I buy a chevy silverado truck for me and family, the were nice people

sh
Review №46

My husband and I purchased a 2005 Corvette from Nick at Select Auto. Everyone there was super friendly, very knowledgeable about the car we were interested in and very helpful. We would recommend them to anyone.

Ca
Review №47

I had a great experience buying my first car at Select Auto of Charlotte. After shopping around at various dealerships, I found the best deal and felt most comfortable purchasing here. The sales staff was great and easy to deal with, and the entire transaction was quick and seamless. I will definitely be a returning customer and would recommend them to anyone looking for a nice and reliable car for a great deal.

Ed
Review №48

Justin and his staff were amazingly professional and the process to purchase a vehicle from them went very smooth. The vehicles are priced very fair and I will definitely be purchasing a future vehicle from them for my wife. Thanks guys!!

De
Review №49

Only thing I was disappointed with is the market price was lower than their price but because of how nice the car is and the extremely nice owners I still purchased and recommend this place 100 percent and will do business with them in the future Thanks Select Auto

Fe
Review №50

I had a great experience with Justin and Johnathan.The car I purchased was a BMWX3 SUV it was really clean upholstery was like new and had very low mileage I was very pleased with this dealership I would highly recommend Select Auto.

Am
Review №51

Purchased a BMW X1 from these guys a few weeks ago and I have enjoyed every second with my new car. Friendly staff, quick transaction, and a great deal compared to other dealers in the area. Will definitely buy from them again!

Ja
Review №52

Im from neighboring S.C and while in Charlotte on a business trip I happened to pass Select Auto and spotted several Mini Coopers on their lot. That happens to be my wifes dream car and I was in the market for one for her up coming birthday. Called and made an appointment with Jonathan. Upon arrival he set us up with a very informed escort that knew a lot about the car and directed us on a route with some stop and go, some curvey country roads and a stretch of interstate. When we got back they left us alone with the car. No high pressure salesman breathing down my neck which I greatly appreciated. We decided to make the purchase and while we did the paperwork Jonathan had the car gased up and sanitized. I noted to him that the car didnt have an owners manual. He ordered one and sent it to me by priority mail. My experience at Select Auto was great, my wife absolutely loves the car and I would recommend them to everyone!

Ch
Review №53

Really had a great experience buying my new Lexus from select autos. If your looking for a place to treat you right, this is it!

Ei
Review №54

This place is awesome!! I had a great experience here, which is not what youd expect when buying a car. From selection and financing, the whole process was professional and genuine. We could not be happier with the outcome! I highly recommend buying your next car here.

Th
Review №55

Proud owner of a Hyundai Genesis, after a month and a half of searching! Select auto was the only dealership that worked with me. Justin made the process super easy with no head aches.

Ch
Review №56

Great experience with buying my vehicle. The staff was great and especially Jonathan. He made my experience with buying my car very easy. He did not pressure me with phone calls, just simply emailing. I drove from Durham to Charlotte to purchase my car. Jonathan had it cleaned up and a full tank of gas. I would recommend this dealership for your next car!

An
Review №57

We have recently purchased our 2nd vehicle from Jon @ Select Auto Charlotte. Jon has been such a pleasure to work with BOTH times! He made the buying process easy, answered every question we had and NEVER pressured us about the purchase, we kept him way past hours and we really appreciate that he was able to work with our crazy work schedules. What a great dealership ! Great Prices and Great people to work with!

Ma
Review №58

Highly recommend!! Professional and positive experience, Quick service, and Nice customer service. I recommend anyone to go there.

Ja
Review №59

We really enjoyed our experience at Select Auto. They were never pushy, and gave us space to look without hovering. We didnt buy the vehicle the first day we went, and they never once tried any tricks to get us to buy it right then, like what happens when you go to other places. I very much appreciated their laid back, but helpful approach. Justin was top notch.Working with him was easy and efficient. We will definitely look here first for our future car needs.

Sa
Review №60

Very easy buying experience. Love that you can roam the lot and have access to look inside the cars without a sales person on your back. So low stress and pressure. When you are ready for assistance they are helpful and friendly. I would come back the next time I need a car.

en
Review №61

Family owned great selection

Ma
Review №62

The experience was pretty easygoing. The staff was very nice. I worked with Chris and Jonathan. Feel like I got a good car for a fair price. According to KBB the price was very good and it was the color I was looking for.So far so good with the car.

FO
Review №63

I bought a 2015 BMW from Johnathan and it was such a pleasure working with him. The car was super clean and the process was simple, had me in and out in just a few hours! Will def be buying another from them in the future!

ch
Review №64

Both Justin and Jonathan worked with me on purchasing my vehicle. The car was very clean. The quality of their service and their vehicles is comparable to an upscale new car dealership. I will definitely refer Select Auto to my friends and family as well as look to them the next time I am in the market for a used vehicle.

Br
Review №65

The Select Auto of Charlotte crew went above and beyond to help me find my dream car, I love my new Mercedes Benz so much! I would highly recommend them to anyone searching for a car.

De
Review №66

I received timely responses to emails and phone calls. Justin was informative and friendly. There was no pressure to buy and all contact was initiated by me. The process of car buying was so simple and actually a pleasant experience.

Ol
Review №67

We have purchased multiple cars within the past years and will always use them. They go out of their way to work with us on what we need for the right price. Would recommend them 100%. Great family great people to work with.

Da
Review №68

We found a BMW X3 on the internet and Cargurus contacted me through text and said a representative from Select Auto will contact me. The next day Justin from Select Auto called and set everything up for a test drive. Justin let us take the SUV to BMW and get a pre-sale inspection and BMW found nothing wrong with the SUV. This has been a great experience working with Justin and the staff at Select Auto. Highly recommended.

Ro
Review №69

My wife and I recently purchased a BMW X5 from Select Auto of Charlotte and couldnt be more pleased with the service and professionalism we experienced. Jon was very helpful and patient with us while we made our selection. Justin in financing was also helpful and friendly. No pressure and the car we purchased was very well priced in comparison to comparative models. Thanks again Select!

Er
Review №70

I have to admit, I was totally impressed with Select Auto of Charlotte dealership. They are professional and accommodating for customers seeking to purchase luxury vehicles. The buying process was one of the most pleasant experiences I have had purchasing a vehicle.I recommend and will return when I am back in the market for a new vehicle.Thanks!Erik

Dw
Review №71

My husband and I stumbled across this dealership and were excited to see a few vehicles that we had been looking for.We have never experienced anything like this. We were met with stares and no greeting. They could care less if a customer had just entered. We asked a question and was not prepared for the smart remark. We will never refer anyone there. Good luck! We dont wish that type of treatment on anyone.For starters, customer service 101 begins with an hello and a welcoming. There was only one staff person present.It would be helpful for maybe that staff person to engage in some sort of customer training classes, so the next customer they may encounter have a different experience.

Ro
Review №72

Very pleasant experience. No high sales pressure. Fair value for trade in. Would recommend.

Kr
Review №73

Great customer service!!! Very happy & LOVE my new ride!! I recommend this dealership to everyone!! You will not be disappointed! 👍🏻

Ha
Review №74

Never went to a dealership where I was in and out so quick! Took my trade in and gave me a great deal on my new car. Nick was real helpful and what ever we needed he was there to help. I would recommend anyone thinking of buying a new car, you will not be disappointed.

KJ
Review №75

Bought my wife an Audi Q5 earlier this year, it’s been great. The guys were really helpful, it wasn’t my first time buying a used car but it definitely was my favorite. Fast and friendly. Definitely recommend them!

fi
Review №76

I spoke to Jonathan regarding the Audi A5 convertible and advised him that the Kelley Book has the vehicle price no more than 14,538.00. He was not willing to lower the price although the vehicle is 10 years old. Im not in a rush to purchase a vehicle so I will continue to look. I also was preapproved through my bank. He definitely doesnt want to makea sale. I will go back to a major dealership as I have previously done because they believe in negotiating and making a sale.

Ve
Review №77

Bought a land rover 2015, while i knew its high mileage and prone to maintenance, a bit of heads up would be nice, had to replace brakes 1200$, new controls arms 1100$, control module for seat heaters $1000, new backup fob 500$, overall had to spend $$ on a car i only got 500$ off and KBB was only 2000$ under, so not a great deal but i kinda knew what i was getting into. but the whole transaction process was fast, gotta give them that, quickly sell so you dont find issues haha.Update :the owner called me with concerns and while I appreciate his gesture to protect his ratings by no means I’m knocking his integrity and I know I did not contact them with the issues and bills as it’s only been 2+ months and these issues slowly came upAnd I knew it will be hard to ask a used car dealer for $$ after a sale since getting the price down itself was hardFuture car buyer Next time check the car properly and negotiate well or at least better than I did and contact them with issuesI up a star because at least the owner cares and called me

Mr
Review №78

I just bought a white BMW X5 from these guys and so far it was a quick and easy experience. I needed a car to go to work the same day and they made it happened. Jonathan and Justin help me get this done. 👍🏾👌🏾...If you need a car, check them out.

Re
Review №79

High quality used vehicles. These guys are highly selective about the vehicles they purchase to sale. Purchased an 08 Mercedes C300 for my daughter. Nick, the sales manager, was friendly and engaging and went the extra mile to get us financed with little money down. Top notch service after the sale as well; which is virtually nonexistent in the used car industry. Had an issue with the A/C but Jonathan, the owner, took immediate action to correct the problem. Truly a top notch car dealership. Dont even waste your time at other car lots. You will not be disappointed. These guys have truly exceeded my every expectation. Thanks again guys.

Jo
Review №80

I purchased a car from this dealership 7 years ago and have had 0 issues with the car. They obviously are selective about the quality of vehicles they put on their lot and their prices beat the competition. I had a hassle free buying experience and was able to test drive the car without being quickly turned back to the dealership. I recommend this dealership to anyone looking for a high quality used vehicle who is sick of dealing with the larger auto retailers. I will be buying my next car from them!

Mo
Review №81

My Husband, and I had a great experience at Select Auto. We found a 2008 BMW X5 on Car guru. We drove from South Carolina to see it. We were not disappointed at all. Car was in great shape. Nick was our salesman, and he was very professional, and did not pressure us at all. We ended up purchasing the vehicle.

La
Review №82

I have been trying to purchase a vehicle for the past 24 months and I just hadnt come across a dealership with the car I wanted AND superior customer service until I came to Select Auto of Charlotte. These folks truly know the meaning of customer service! I came into the office with my two smaller children, and they were patient with me in completing the sale and answering any questions that I had for them. Justin the Service Manager took care of all my needs with the vehicle we chose and I plan to do business here in the future!!!

Me
Review №83

The people working there are very personable! Justin, Nick, and Kevin all were very helpful. They also had a great selection of well taken care of cars at great prices. Whenever somebody is looking to buy a car, I always recommend this place.

Th
Review №84

A fantastic car shopping/buying experience!Everyone was super helpful, and so friendly! Never pushy. Thank you so much!! You guys rock! We’ll be back next time!Aaren & Drew Upton

MK
Review №85

Very positive experience while searching for a used SUV. Good selection available for sale. The buying process was smooth and efficient. I would recommend that you check them out.

Al
Review №86

Excellent customer service!... Nick, Justin and really the whole staff was very helpful and professional.I had seen a vehicle that peaked my interest online (for my wife and 2 little ones), walked in, asked for the keys, checked, test drove, and it was a done deal. You can tell they are very selective about their vehicles (hence the name I guess) because the one I purchased and others I looked at where in excellent condition for being used vehicles. I will definitely buy from them again in the future God willing!If you’re looking to purchase a vehicle you gotta go give them a visit... you won’t be disappointed.

Na
Review №87

I have purchased my last 3 cars from this dealer. They are helpful and very polite. If you like a place to shop that is not pushy and willing to work with people who have credit issues; this is the place for you. Justin and Jonathan are an awesome team of pure professionalism. Their prices are the lowest in town and they sell trustworthy and reliable cars.... I will be purchasing my future cars from them as well ----- thank you SELECT AUTO

Ga
Review №88

Very professional ! They do not haggle on pricing but the cars are priced fair. They give you the keys and let you actually look at the car without any pressure. Fast and easy financing options. Overall very pleasant experience and nice selection of quality vehicles.

ri
Review №89

No one wants to go through the hassle when purchasing a new vehicle. Today was by far the best, stress free transaction acquiring a vehicle in my 42 years of driving experience. These guys got there their game spot on and highly recommend you stop by and pay them a visit .

Pa
Review №90

After lots of searching, when my husband and I finally found my dream car, it was such a great car-buying experience!! Nick and his staff put us at ease from the moment we walked in the dealership. The professional and no pressure-no nonsense approach (in and out in an hour) truly made the experience a happy and memorable one.

An
Review №91

Only dealership Ive ever had a positive experience at. I was helped by Jonathan and Nick, they were very knowledgeable about every vehicle, very patient and not at all like a typically pushy car salesman. They really let the cars speak for themselves. Ill definitely come back for my next car.

Kr
Review №92

I got an incredible deal on a 2014 Subaru Impreza from Select Auto. Being a 1st time car buyer, I was very impressed with the interest rate and monthly payments they were able to offer me. The staff were knowledgeable and friendly, but not overly pushy about making the sale. It was just my 6 yr old son and myself. The staff was accommodating and more than happy to entertain Oliver while I did paperwork. We were really pleased with our overall experience and purchase.

Sh
Review №93

Great experience! Highly recommend, very knowledgeable, kind, helpful, and patient. Really enjoyed the whole process, along with the meticulously kept car and superb price!

Ki
Review №94

We had been looking at used BMW convertibles for a couple of weeks so felt knowledgeable about fair pricing, features etc. We found a car online at Select Auto that looked perfect and the price was very fair. I spoke with and texted with Nick a few times before driving down. He was extremely professional and not pushy at all. We drove to the dealership from Greensboro and didn’t get there until 4pm when they close at 4pm. They stayed open after hours to assist us. We found everyone to be very nice to work with and overall the dealership was top notch. We are very pleased and will not hesitate to go back when in the market again. Thank you Nick and team!

fi
Review №95

I bought my first dream BMW here, it was immaculate with all the updated maintenance according to service by BMW/Carfax. It had very low miles for a 2007 BMW. They had a sensor go bad when I bought and they fixed it quickly for my purchase. Nick was awesome with his customer service with no pressure sales. Transaction was super fast. My only issue was it had 1 fob with the car I needed 2. Ive had the car for months and no issues except front brake pads had to be replaced.

Th
Review №96

This is my third vehicle purchased from Select Auto! Each time the experience is amazing. They do a lot of the behind the scenes before you arrive so your time waiting at the dealership is minimum. I just got the Lincoln MKZ and I love it. Great car, great price and most importantly great customer service experience!

Je
Review №97

Very bad service!! Condescending Salesman never have I ever seen such scammers. Nickel and dime you. First I got a bill after I left the scammers business for my tag on the car. They charged me 88.00 for a tag on my paperwork for a tag I guess they pocketed that $$. Dishonest dishonest dishonest!!!I gave them my registration card from the car I was driving for insurance information. They never gave it back. They never activated my insurance for the car. Would never recommend this place to buy a car. A good dealership always activate your insurance for you.

Mi
Review №98

Everyone was so friendly and professional!! Walked in and out with a new car in less than an hour!! Would highly recommend them and I look forward to patronizing them in the future!!

An
Review №99

Excellent Customer Service as well as vehicles to choose from . Prices are great for the luxury. I will for sure purchase from Select Auto when its time for my next vehicle. Try them out ASAP-Nick (Manager), Justin (Sales Manager) and staff are wonderful!!

Zi
Review №100

I love shopping. But I hate shopping for cars- so a friend recommended this dealership- They were courteous, very knowledgeable and honest (they offered information and comps without me even asking for it) and not at all like pushy salespeople at bigger dealerships.

Information
33 Photos
100 Comments
4.5 Rating
  • Address:11405 E Independence Blvd, Matthews, NC 28105, United States
  • Site:http://selectautocharlotte.com/
  • Phone:+1 704-841-0672
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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