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Precision Imports
183 Faltin Dr, Manchester, NH 03103, United States
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Precision Imports
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Review №1

Patrick and his team are absolutely amazing and provide a one of a kind experience that cannot be matched. Service and professionalism is top notch and it’s always a great vibe and place to have service and work done on my Supra. I never leave disappointed and always leave with a big smile on my face. They have some of the best cars around being serviced and worked on. It’s hard to find a good automotive shop that provides superb service and quality on everything they do. Don’t miss this chance to set up an appointment with them ASAP.

De
Review №2

We’ve been going to Precision for a number of years and they always do excellent work at a fair price. We trust Patrick and his team; they are professional & honest. We moved away but still come back to visit family, so have necessary work done when we are in town. It doesn’t hurt that you get your ‘baby’ back all sparkling clean either!

Ed
Review №3

I had an unexpected tire failure at 9pm on the highway. I was able to have the car towed and stored at Precision While we figured out my best option. They did some checking before we ordered tire to make sure there was no other damage. Really great folks.

Da
Review №4

Always receive great service from the staff at Precision Imports. Highly recommend! Great Value and Great Service all around!

Jo
Review №5

Top of the line car repair shop. They give you a free rental car until your car is repaired.. They don’t charge aggressive repair prices / do not have hidden fees. They get everything done quickly. I will 100% be coming back to precision imports for my next car issues.

Ma
Review №6

Work and quality are great, but what’s even better is their customer service. Austin is incredibly responsive, has a great attitude, and does everything in his ability to make sure the customer is happy. PI will take care of your car and take the stress off that comes with car troubles. 10/10

Ti
Review №7

Theyve serviced my (2) BMWs for several years. Their service advisor, Austin, is always polite and professional. Their work on my cars has always been top notch and timely.

Jo
Review №8

Great facility, great people, great experience. Very professional, called me after my problem was diagnosed, explained what was needed, how long it would take and cost. Notified me of regular scheduled maintenance needed. Work performed was perfect. I am a permanent customer. Couldnt be happier. I would recommend Precision imports to everyone.

Ma
Review №9

We have been using Precision to work on three different Porsches, an Audi A7 and a Toyoto Forerunner since moving here from NJ 16 years ago. We have always found them reliable, accommodating, cost competitive and friendly.A great shop with great people and service.

De
Review №10

Love Precision Imports!They live up to their name and excel at what they do in every aspect. My hard top convertible top was jammed half open recently. They delayed closing the shop until I could get the car dropped off. This unscheduled repair was resolved the very next day, talk about good service!

An
Review №11

I was not happy with the services I received at another repair facility and a colleague suggested I try this place. I had a lot of work done on the car but their honesty and professionalism was appreciated. The work they did on my car was extensive but it rides as if it was new. There was a last minute repair that they noticed just before pickup and they gratuitously just fixed the problem. I would highly recommend using Precision Imports if you are looking for quality workmanship. They communicated with me and followed up with all of my concerns in a timely manner. If you want to avoid a dealership, I highly recommend them!

Mi
Review №12

What a great group of people. Been there 5 times for various things and each transaction has been perfect. Great service and reasonable prices. These folks care about the customer and deserve your business.

Jo
Review №13

I brought my 1983 Datsun to Precision to address a long list of issues related to the mechanical condition of the vehicle. This car has been away for 2+ yrs receiving a top notch outer body restoration. It was extremely important to me that I choose a business that would provide the same top notch attention to the mechanical side of things. Precision did not disappoint. The long laundry list is complete and I could not be happier. Special thanks to the entire team at Precision ! No doubt, Ill be a return customer for a long, long time.

Ri
Review №14

I had a transmission rebuilt for a 1970 Porsche. Amazingly, they had performed the rebuild on numerous identical transmissions in the past. It was performed expertly and quickly. This is an expertise that is rare to find; I will recommend the company to other vintage Porsche enthusiasts.I met the owner and service representative. Both are friendly, anxious to do the right job and knowledgeable. They informed me of the qualifications of the technician who would do the work, provided a price estimate and kept me informed of the progress. I am a happy customer.

Co
Review №15

This place is AMAZING. I was waiting on a quote from another shop and had received a mailer from Precision and decided to try them out. I’m SO glad I did. After my service I even got a text from Patrick the owner making sure everything was wonderful.I HIGHLY recommend going here. I’ve even mentioned it to others to find out they are already aware of the place and have been bringing their foreign cars here for years!Thanks again to Austin and everyone on the team for all of your help!

Pa
Review №16

I was recommended to take my Porsche 911 Turbo to Precision a few weeks ago. I dropped the car off and got it back with everything done to it timely and perfectly. Austin was amazing to work with. Everyone was friendly and welcoming. Ill be bringing the Porsche to them anytime I need something done to it moving forward. Trustworthy, friendly, good price and they got the job done right. What more can you ask for! Thank you PI team.

Jo
Review №17

The only place I trust in Manchester. The staff cares and the techs know what theyre doing. On multiple occasions Ive had other shops botch a job that Precision had to fix. I wont go anywhere else now.

Jo
Review №18

Precision Imports is excellent! They are professionally skilled and offer great service. Extremely well run business that has been around for years and has a great reputation.

Pe
Review №19

Great shop. Excellent friendly service. Patrick is great to work with.

Jo
Review №20

Precision did a fantastic job in repairing my Defender. They went well beyond expectations and I would definitely recommend them to my friends.John

An
Review №21

Precision Imports provides both excellent work and excellent customer service. Their team is outstanding. I have been servicing my Mercedes here for years after a friend recommended them to me and I would now never take my car any where else!

Kr
Review №22

Prices are a little high, but you definitely get what you pay for. Thank you for being so patient. I highly recommend this shop to anyone in need of service at a higher quality.

No
Review №23

Precision Imports goes the extra mile to please their customers. They treat the customers car as their own and are very respectful. Pleasure doing business with Precision Imports. Great Job!!

Vi
Review №24

Josh and Austin (the whole team, really!) at Precision Imports are top notch. They are professional, courteous and experts in their fields. Ive taken two of my cars there and they have a quick turnaround service. Their prices are competitive and I really value their excellent customer service. They always seem to be able to fit me in their schedule which is handy so no one week waiting! They have a customer for life!

pa
Review №25

Have done multiple tire installs and state inspections. Always a good job.

Ma
Review №26

Always a great experience! Theyre honest about what repairs or services your vehicle needs and much more affordable than the dealers. Quality work!

Na
Review №27

Having a 2008 BMW, I have seen my fair share of independent shops. Never have I been to one this professional and punctual. They fit me in same-day for service and were extremely communicative and transparent. Highly recommended.

Pa
Review №28

I am new to the area & I had originally brought my car into Precision Imports to be inspected because I had gotten a coupon in the mail. I got lost finding the shop & so was running late when I arrived. I didn’t think I would have much time to get the inspection done & be able to make my doctors appointment. I was immediately informed by Austin that I could use a loaner car. This was especially great news because I only had a few more days left to have my car inspected in NH, & I had no other free day. I left for my doctor’s appointment & when I got outI was very surprised to find a phone message from Precision asking me to call for an update in what had been less than an hour. I called thinking that I would be told my car was all ready to be picked up, instead I was told my new car could not pass inspection because the windshield washer pump was not working. Instead of the $20 I was expecting to pay, the bill would be a few hundred dollars-unless it was covered under my warranty. After freaking out a bit & calling my car dealer & being transferred from person to person for almost an hour, to realize I had a copy of my warranty in my glove box & this is thankfully when Austin & Precision stepped in for me. They were able to determine that the repair was covered by my warranty (YAY!) & took care of all the paperwork. They also had it all done & inspected by the end of the day for me!! It was also beautifully cleaned too!!!When I moved I was wondering where I would find a reliable & trustworthy mechanic-especially not knowing anyone to get a recommendation from-well, now I don’t need to because I’ve found one on my own! Precision Imports couldn’t have done a better job in any way. Their customer service & assistance was above & beyond! I highly recommend them to anyone looking for any work done on their car in the Manchester area.

Al
Review №29

At Precision Imports the technology made me confident they were honest and I was not being ripped off. I highly recommend Precision Imports for their service is impeccable!

Co
Review №30

I am very satisfied with the repairs that Precision Imports made to my 1982 Mercedes. it is running better than it has in years. Thank you Precision Imports. Darrell Gates

An
Review №31

We have been using Precision Imports for over 5 years for both our BMWs. Always great service for a fair price.

Ri
Review №32

The crew at Precision Imports is awesome. Great service!

To
Review №33

Ive been taking my vehicles to Precision for over 30 years. They have always done a great job.

Mi
Review №34

As usual these guys are diligent, respectful and thorough. No reason to go anywhere else.

Ch
Review №35

I appreciated the professional Service and quality of work I got at Precision Imports. They explained all service needed and completed as well as recommendations for future service.

Co
Review №36

Brought my vehicle in to have it checked out in preparation for the winter and get the state inspection taken care of. Service was professional, affordable and honest. I was very pleased with the service and expect I will be returning in the future.

Da
Review №37

Amazingly friendly people. They take photos and add comments to an online app and you can approve through app too. Kept me informed every step of the way and were completely flexible.Often these places are intimidating and unfriendly. Not these guys.

Ri
Review №38

As always geat service by talented professionals who really care about you and your vehicle! Highly recommend!

Mo
Review №39

I highly recommend Precision Imports for your automobile service. They are very knowledgeable and friendly. They also keep you well informed during the service process.

Mi
Review №40

I really like how they always do the service that was asked and perform checks on other items on the car to give me a heads up on items that may need something done now or in the not too distant future.

No
Review №41

My wife & I have long enjoyed dealing with Precision Imports. Over many years, they have earned our trust servicing our vehicles (Audis, BMW & Murano). Precision employs well-trained, professional technicians who take pride in their work. There may be less expensive repair shops, but I have found that its often more cost effective to get the job done right!

Ka
Review №42

Very efficient! Great customer service

mi
Review №43

These guys are top notch they took my truck in balance and rotate my tires they couldn’t do enough for me I’d recommend him to anyone

J
Review №44

I love getting my Toyota Corolla serviced here. They fixed my old Mercedes, too. They give my car personal attention, even though it is nothing special. Appointments are respected and things are complete when expected. Good car knowledge, prompt service, nice people who know who I am.

Gr
Review №45

Did a great job with my car. Gave me all the details with pictures and a price. No surprises!! Everyone is super friendly and professional. I would recommend them to everyone.

Ch
Review №46

We now bring both of our vehicles (BMW/Honda). Patrick and his team are great and do not try to upsell you.

Gm
Review №47

Awesome experience. They have a high tech computer output that gives you details of what theyve found and estimates to fix. They are pricey but worth it!!! Top notch!

do
Review №48

I recently brought my 1986 Mercedes SL560 to have several items repaired. The folks we’re extremely professional and helpful, especially Austin and Josh. They kept me informed on the progress of the repairs. I would highly recommend Precision Imports Thanks for job well doneDon Wilson

Ni
Review №49

Got me in right away. Extremely professional and welcoming. They went above and beyond for customer service and I would highly recommend to anyone looking for service on their vehicle.

A
Review №50

Very professional - this is the second time I have taken my car to Precision - not only would I recommend them, but I would definitely take my Mercedes there again -

Je
Review №51

Very professional, organized, and friendly.

Ja
Review №52

This place is amazeballs, the building is really slick looking with its electric blue paint job and an assortment of Mercedes and Porsches in the lot. But the best part was the over the top customer service! I had a great experience with their mechanics who took the time to look at the car with me and go for a quick ride to isolate the problem. They fixed it the same day with a detailed description of what caused the original problem. I am definitely going back here as a my regular shop!

De
Review №53

Sorry never went there. Cant grade.

Fe
Review №54

Great service and very friendly staff. Overall great experience

Wa
Review №55

Precision Imports is an excellent alternative for Porsche and other import car owners in the Manchester area. They are responsive, highly professional and a pleasure to work with.

ph
Review №56

After reading the great reviews and getting a recommendation from a friend I brought my Porsche to precision to have some routine maintenance done . During their complimentary inspection they had found one of my bearings to be a little loose and needing to be replaced . I had the car at the Porsche dealer the week before for a paid inspection and a 4 wheel alignment . Porsche did not even detect that the bearing had play in it . I had precision take care of the lower arm and bearing and brought the defective part back to porsche to show them . Once they saw it they said that yes it had play and it needed to be replaced .they said they missed it . They refunded my money for the alignment .My point is if precision had not detected that bearing issue it could have lead to bigger issues . Austin the service advisor was great ! Very friendly and knowledgeable . You can tell he enjoys working there and taking care of people . From now on I will be going to precision for all my Porsche needs . They detected an issue during their free inspection that Porsche did not detect during a paid inspection and alignment .Thanks again precision !!! I’ll be recommending you to everyone I know !

Mo
Review №57

Patrick and his staff are knowledgeable and very accommodating. They sent a detailed and itemized list of problems my car was experiencing and estimated costs to fix, and further helped me to make decisions that were fiscally manageable for me. I highly recommend Precision Imports!

Ro
Review №58

Recently I had my Toyota Highlander serviced at Precision Imports. I found the staff to be friendly and accommodating. The waiting area was clean and comfortable with complementary coffee and snacks. I was out of there in an hour and on my way. I definitely found it to be a positive experience.

Ro
Review №59

While this shop is professional, I dont believe they are honest about necessary repairs. I am an automotive engineer and have worked at Ford, BMW, and Tesla. When I lived in a different state, I did all of my own repairs on my BMW and have extensive experience and knowledge of the state of components on my car. I brought my BMW to them and told them I had a steering angle sensor plausibility code and needed the steering wheel angle sensor replaced. They diagnosed and informed me, yes, I was correct and proceeded to bill me $125 for the diagnosis.They also told me that I urgently needed new front bearings and that they were a Safety Concern. Having just replaced the front bearings with OEM parts 50,000 miles before, I was skeptical. I brought the car down to the shop I trust in Boston and checked the bearings with the shop owner there. He told me Id love to sell you a front bearing repair, but these bearings are fine. No lash, no noise.Further, their quote for the front bearings had a 50% markup on parts over FCP Euro Genuine BMW parts (which include a lifetime part warranty). The total came to $1,634 + tax for just the front bearings. The quote had $875 of labor when in reality, this should be a 4 hour repair max for an experienced shop.While Im sure many others have had good experiences here, the quote they gave me was quite high and I think they are overselling repairs. This was my experience, yours may differ.

Mo
Review №60

I have been relying on Precision Imports for my European vehicle maintenance and repairs for more than 20 years. Whether you are driving a sophisticated classic or late model import, Precision Imports have the training and equipment to properly maintain and repair your vehicle.Highly recommended.

Ja
Review №61

Horrible customer service and I really feel like they took advantage of a female who knows nothing about cares she went for simple battery recharge and reprogram and now car is doing 4 things it wasn’t before I brought it in, when I call they laugh and tell her to pay again for diagnostic again and that’s all they can do it’s insane

Th
Review №62

Excellent service, as always! I look forward to taking my toy car in when service or repairs are needed. I know I will be fairly and respect my treated, no matter what might be the issue.

Ri
Review №63

Absolutely great service and customer relations. They have been around for at least 25+ years and definitely know their business while keeping the quality up and the cost down in comparison to many foreign car dealerships in the Manchester area. TOP NOTCH across the board!

jo
Review №64

Very professional on time quality work, a little pricey great experience

Je
Review №65

These guys are the bomb! By correctly diagnosing what appeared to be a DSG problem, they saved me over $3k on my first visit. And on a subsequent visit, they saved me $400 over the dealer fixing a fuel vapor leak. Precision Imports is my new GTI mechanic.

Na
Review №66

I have been taking my BMW to Precision Imports for repairs and maintenance for the past 5 years and have consistently received outstanding service. In addition to providing high quality repair work, the staff are professional and very accommodating.

nh
Review №67

Always a pleasant experience doing business with the team at Precision. From scheduling to pickup everything went super smoothly. Thanks!

Br
Review №68

Josh and Patrick at Precision Imports performed all the authorized work and did a splendid job. As usual they washed and cleaned the interior of the car before delivering it. The final price was the same as the estimate and there were no surprises. They recommended some other work that should be done in the coming months before inspection in June and I will certainly have that work done. Also a quick thanks to Gretchen for the ride home when dropping the car off before vacation. Good job all.Brad

Pa
Review №69

Ive been a regular customer here for several years. Great service and very honest to deal with. Very knowledgeable on all years of Porsche models and they stand by their work.

Em
Review №70

The team at Precision Imports is always very professional and courteous. They take excellent care of my car and follow the manufacturers maintenance schedule. I am very happy with the service I receive.

Su
Review №71

Didnt get a single thing right. Got car back with screws missing and one cover on the engine comparment laying loose under the hood. Would never recommend.

An
Review №72

Never had a bad experience here, knowledgeable staff, good people, and fair prices. Also very preemptive to ensure a well running car.

Da
Review №73

They provide excellent customer service and the work they have performed has been exceptional.

Qi
Review №74

Price and service are very competitive comparing to the dealership. I am very happy with the work they have performed on my Mercedes.

Mi
Review №75

It has been an absolute pleasure doing business with Precision Imports for the past few years! I was introduced to Precision Imports by another long trusted automotive group who was not equipped to work on my BMW and was honest enough to point me in the right direction! It has been a completely positive experience at every level. These guys tell you the truth and guide you to making the best choice for your automotive needs, all while explaining the technical information in an understandable and completely respectful manner!Finding a reliable, respectful and honest mechanical team to work on my own and my wifes new convertible BMW has allowed us to keep on motoring worry free!!

Gr
Review №76

Im not sure where to start as I dont often write reviews, however, I most certainly want to share my experiences at Precision Imports! First, I own a modest car (2005 Altima) and when I first arrived at Precision I was a bit intimidated by the other luxury and performance cars there for service. Well, Patrick and Gretchen have treated me repeatedly like any other valued customer there over the years and I have never felt there should be any place else I should be bringing my car! Due to my cars age and high-mileage I cant afford to waste a cent on unnecessary or frivolous work...something I NEVER have to worry about going to Precision. When it needs to be done now, they tell me, when it can wait a bit, they tell me. I have never had to worry about trust, and what the hell kind of price do you put on that?!? I am also a small business owner and Precision meets one of the most magic of benchmarks: I like giving them money! I dont mean I like spending dough on repairs, I mean I like that I can get them done at a place I want to see stay in business and am glad to pay them for their work. A place that makes it as painless as possible. A place I dont have to worry about the work being done...whether that means the need to get it done or that it is being done right...I never have to worry. Every man needs certain things in his life, and a mechanic(s) that he trusts is high on that list! Thank you for all the work youve done Precision Imports, I wouldnt go anyplace else...unless you told me to. :-)

Pa
Review №77

If you have a foreign car this is definitely the place to go ! ! !The staff there are very very intelligent And they also make you feel like youre at home and part of the family !

Kr
Review №78

Great service at a fair price. The mechanics are top notch. Thanks... and Ill be back!

p3
Review №79

The folks at Precision Imports were very professional and kept me informed of the progress of my repairs often. Their prices quoted was accurate and the work was done professionally with great detail.

Ra
Review №80

Brought in because battery died. Checked it out, installed new battery.Car now starts and runs. Price as agreed. All good.

jo
Review №81

The staff is Super friendly ( especially the advisors ) Car came back washed and vacuumed, Service better than the dealer. Wouldnt think of bringing any of my cars anywhere else.

Sa
Review №82

Another very positive experience. The price is considerably less than competitors and the work is top quality. No reason to go anywhere else.

An
Review №83

VERY impressed with this shop. They were honest, comprehensive, reasonably priced, very fast, and really friendly. Got a quick email response for an appointment, took my BMW in and they gave me a ride home after I dropped it off (never seen that before!). The car was done the next day, and they even gave it back to me sparkling clean! Without question, the best service Ive ever experienced from a mechanic. Totally recommend these guys and Im so glad I found a good place to take my Bimmer.

Ki
Review №84

You couldnt ask for a better business, they went above and beyond to help with fixing the issue another business createdTY TY Precision Imports!

Be
Review №85

Real pros. Excellent work, very professional.

Ro
Review №86

Work was performed as expected, great job, great customer service

Al
Review №87

Eveyone was polite and very helpful. I will go there again.

Ma
Review №88

Patrick runs an great business! I cant rate Precision Imports highly enough. The mechanics are top notch. Theyve been very attentive to my car needs...whether for snow tires, oil changes, annual inspections, or bigger issues. Having mechanics you can trust is priceless, and Ive found them in Precision Imports. Highly recommend!!

To
Review №89

Ive been going to Precision since 1994. Theyve always done excellent work and theyre 100% honest. Over the years Ive given them some real diagnostic mysteries and theyve always had a way of thinking through a challenging repair job instead of shrugging their shoulders and giving it back to you unfixed. This is a great place to have in your contact list!

Di
Review №90

Friendly staff, quality workmanship, always accommodating to customer needs! Wonderful to do business with!

Sl
Review №91

Top notch team with great service and very competitive pricing. Don’t let all the fancy cars in the shop intimidate you - you will get same treatment and courtesy with your Nissan or Toyota. I have seen anything from mid-80s Mercedes E Class Diesel to newer Porsche and even Tesla Model S lined up in front of the shop for work and this makes Precision Imports one special place. Getting a follow up email was a pleasant touch too. I will be back for sure with my future service needs.

Ev
Review №92

Precision Imports is one of the best import shops there is. I have had my vehicles maintained and serviced all over the United States as former military and I was thrilled to find them when I returned to NH. I trust them with my BMW M Coupe and other BMWs. Excellent shop and staff.

Ut
Review №93

Very courteous and prompt service. Got complimentary ride to and from home to Precision Imports. Everything is working great and Precision Imports followed up to ensure everything was working properly. Will definitely recommend to others

Pa
Review №94

Had some problems with my car. Tried other garage s in town no one would work on it. Called precision they said no problem. They did a great job nice clean work as is expected. I’ll be bringing all my cars there from know on. Great people thanks for the great work.

Mi
Review №95

Excellent high end shop at reasonable and affordable price point, took my repair job that two other facilities would not even do!! At half the price of Land Rover and still came in a little under there quote. My unit was cleaned inside and out upon pick up, I’ll definitely be back to see Patrick and his team.

Ph
Review №96

Friendly, efficient, and top notch service. I was treated to coffee and a comfortable place to wait, I received updates on the status of my vehicle, and the work was completed perfectly. I trust these folks completely with my cars.These folks are so customer-service oriented that they will cooperate with other vendors to obtain products and services if they’re needed for your repair. Top, top notch.

Co
Review №97

Patrick, and everyone I worked with at Precision was wonderful. I was quoted for a lower price on items that would have been substantially more expensive at Tulley BMW. They were straight forward and told me exactly what my car needed and what could wait. The work needed for my car was completed in an appropriate amount of time. I highly recommend them!

D
Review №98

Patrick and Gretchen are fantastic. The service is impeccable, they do great work, and keep your car clean. They take care of you and your car, the right way.Edit: I have been going to them since 2009. You can tell they take pride in their work, every one of the team seems to be so happy to work there!

De
Review №99

Always a great experience at Precision. Honest, friendly people. Patrick, the owner, always takes good care of me and my car. Very experienced with older Porsches. Easy to get an appointment that meets my schedule. All issues are addressed without a return visit. Keeps the car inside overnight. Car was spotless inside and out when I picked it up. Highly recommend.

Do
Review №100

Everyone at Precision Imports is helpful, knowledgeable and pleasant to deal with. I trust them with my vehicles because they assess the situation and fix only what is necessary. They explain what needs to be done in layman’s terms. I recommend Precision Imports whether you have a Subaru or a Porsche.

Information
58 Photos
100 Comments
4.8 Rating
  • Address:183 Faltin Dr, Manchester, NH 03103, United States
  • Site:https://precisionimports.com/
  • Phone:+1 603-624-1113
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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