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Brutus Auto Repair & Service
148 Merrimack St, Manchester, NH 03103, United States
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Brutus Auto Repair & Service
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Em
Review №1

I came upon this shop by chance due to a bolt lodging itself into my tire while driving through downtown, and it was the least stressful car service experience I’ve ever had. Ralph is knowledgeable, professional, and friendly. He was able to see me immediately and I was out in less than half an hour. Fair price, excellent service! I highly recommend this shop!

Ma
Review №2

Ralph and the team are fantastic - Ive been going here for about 20 years and my husband for longer. They do a great job. As a young woman I often felt stressed at other repair shops, like I was being talked down to, brushed off, and sometimes outright lied to. (My husband has also had nightmares at other repair shops.) But at Brutus, Ive always felt respected and like I was getting a good job and honest assessment about whatever my cars have needed.

Mi
Review №3

Ralph and his crew are professional. They explain repairs. Their work is impeccable

Ca
Review №4

My mechanic for LIFE!Always seen as soon as possible, always up front on prices and are honest about the work your car really needs! I love the staff - second to NONE! I trust no one else to determine the safety of my car. They never try to upsell me on work - theyre honest about what is critical to keep me safe. Ralph, Brian, and Kevin are amazing to work with!

mo
Review №5

I moved to Manchester in 2017 and soon needed a reliable mechanic. I originally went to a business in West Manchester and was initially happy with them. However, I had need of a fair amount of work on my truck and their quote was crazy.I went to Brutus on the recommendation of a business associate of my wifes, and they quoted me a price that was one-third what the business in West quoted me for the exact same work. I have used Brutus services many times since then and they have earned my business for as long as Ill need auto repair services.Their service manager Kevin is outstanding. Polite, comprehensive, open, and willing to offer alternatives. The owner, Ralph, is just a heck of a guy. I have asked for impromptu help on a couple of occasions and they always do their best to accommodate me.If youre looking for a helpful, honest, and straightforward auto servicing business for your repair work, you wont go wrong with Brutus Auto!

Hy
Review №6

Have taken both the family cars to this dealership, have had a great experience with them on both occasions. Super friendly, very knowledgeable with decent prices to match. You know you arent going to get messed around and they are open and honest about what needs to be done, they wont find problems that arent there!

Re
Review №7

Very kind and professional, patiently explained everything and answered all my questions. Fair pricing for work done. Overall good place to go if you have car trouble

Ja
Review №8

Really great experience. Friendly and professional staff who gave me fair prices and explained everything going on with my car clearly. The owner even gave me a ride home so I wouldnt have to wait there for hours until my car was done. Will definitely be going back for future work.

Jo
Review №9

I had to get my oil changed for my 2012 Civic, and the price after a quick change was around $45, it took them less than one hour to complete! I also needed a new starter for my car and came in around Friday evening, and by Monday mid-day I was driving again. The total for a new starter was around $500. Im from New York so the quotes seemed more than fair to me, plus the guy at the front desk (Kevin) is friendly and transparent.

Ka
Review №10

Mechanics try to overcharge on parts. Incredibly rude and unprofessional when called out on trying to take advantahe of customers customers. Asked for a detailed quote and was told that the part would be $380, when looking up that same part it was $120.

ca
Review №11

Very accommodating and friendly. It’s hard to find a mechanic that you feel comfortable with. I can’t stand when auto shops overcharge you and try and do a lot of unnecessary work. Great first experience. I’ll definitely come back!

Ho
Review №12

Great service! Ill definitely be back.

Ma
Review №13

Walked in for an inspection, someone was at the counter to greet me with kindness. They took my truck in the bay for inspection. All the while letting me and my 2 dogs wait in their comfortable lounge. The inspection only took a few minutes and the profession mechanic provided details about the minimal things that were noticed. I would highly recommend them for future service. They not only do vehicle inspections, but many other services as well. Great for those living or working in the downtown area. Just drop your car off, do your chores around town, then come back for it later. Easy and affordable!! Thanks crew!!

Ma
Review №14

These guys are incredibly friendly and honest. They even came to my work and picked up the car from there since I couldn’t take time off, AND brought it back to me afterward without an extra charge! When discussing their findings they were very straight forward and offered suggestions for my next steps. I will never take my vehicle anywhere else again. Highly recommend and wish I could give 6 stars!

Pa
Review №15

Great service and the price was reasonable for a cracked wheel repair.

Ja
Review №16

Great place to bring your car. Good prices and on time service.

Ke
Review №17

Brutus auto is the best around. Fair pricing and will do anything they can to help. Friendly staff and I wouldn’t take my car anywhere else.

Li
Review №18

Ive been bringing my vehicles to Brutus for over 10 years and Ive always received excellent services. I would recommend them to anyone in need of a good mechanic!

St
Review №19

Quick and friendly service, comfy chairs/love seat in the lounge, great experience! Highly recommend!

Jo
Review №20

I went to Brutus recently with a 2008 Cadillac CTS and got the quickest diagnosis and best pricing for high quality parts and the best quote on labor anyone in town offered and I shop hard.Thank you guys... I need an O2 sensor and Speed sensor for inspection and theres no way I am going anywhere else.

Su
Review №21

I was referred to Brutus from a tire place in Londonderry. I had a badly damage rim and a new rim would have been very costly. Brutus fixed my rim within a day which is the time frame they promised. We dealt with Kevin who was great. Even my tire place thought the job they did was phenomenal. I highly recommend them.

er
Review №22

Very professional from the front desk to the mechanics. Fair prices for great work. Excellent job.

Ke
Review №23

Brutus Auto is now my go-to repair shop for almost anything. They are flexible and can almost always fit my car in on my schedule, and they are quick to problem solve and determine the source of the issues at hand. They are really nice to work with and the techs are very knowledgeable. I would highly recommend them to anyone who is looking for a trustworthy and efficient shop.

Ko
Review №24

Customer service is really great!

Da
Review №25

I have used Brutus Auto for years. They always diagnose and fix problems quickly and for a fair price. They even picked me up at home and brought me to the shop when my car was ready. Highly recommended.

An
Review №26

I was highly recommended to come to Brutus by my roommate. Ralph was so great to me, I needed to get a car inspection for a used car that I was going to be potentially buying and Ralph answered so many of my questions patiently and thoroughly. The private party who was selling their car to me was not very trustworthy, had many red flags and Ralph helped me identify those and also told me to walk away from the deal so I wouldnt waste money on a car and also on an inspection. This really was a great sign, seeing he couldve charged me for the inspection and not cared that the private party was trying to take advantage of me. Recommend this place to anyone who may not know much about cars or college students! They are honest and EXTREMELY helpful. Definitely will be coming back.

Gr
Review №27

Had a dead car & was able to get in first thing today for a new battery install before the BIG STORM! In & out! In the past Ive had many oil changes, inspections, new tires put on, new brakes, and the list goes on! The team at Brutus is amazing! Ive been going to Ralph and his team for about 3 years now and have had a great experience every time! Thank you so much for being so reliable!!

Je
Review №28

Ive struggled to find knowledgeable, honest service for an 18 year-old Jeep. At one point, I considered selling it because it was such a struggle, not to mention very expensive, to find someone who understands and can repair it. Now, everything works and Im once again enjoying my unrefined ride and I know where it will go for service. Thanks guys

Ch
Review №29

Ive been taking my cars here for years! The guys are really knowledgeable and always happy to explain everything to me before they begin. Prices are very fair, and the work is quality. Not to mention very friendly and helpful!

Sh
Review №30

Very helpful.. I went to get inspected for the brakes.. it took less than 5 min. I found a honesty and best place to come back once again in the future.. Thanku guys

Da
Review №31

Client for 8 years. Your safety is their number on priority. I have always gotten honest advice and quality work. I will not go anywhere else. My family members now use them and have received the same great service.

Ju
Review №32

Honest, and they get the job done right the first time. We have been using them that last few years on our Saabs and Volvo’s. Experience matters and they have it.

Sc
Review №33

Incredibly great service. Gary is excellent!Had so many issues with my van... and they took good care of me.Will never go anywhere else... and now I send everyone I know there.

Br
Review №34

Excellent and thorough service, friendly staff, great price!

St
Review №35

Great Service with a smile. Ralph and Gary both know customer service. They stopped by my shop at Paradigm and picked up my van for service. They go the extra mile to make sure you are always happy with the service they provide. I like how you can get great service for a fair price. I will use and refer Brutus Auto as much as possible. Thank you guys for working at Excellence, Steve Labbe President Paradigm Plumbing & Heating Inc. :)

Br
Review №36

Great place

Mr
Review №37

Good honest work

La
Review №38

Very friendly, honest and professional

Ja
Review №39

Brutus Auto always treats me like family. They take the time to explain whats going on with my car, what its going to cost, whether the repair is worth it, and what my options are. Whatever price Im quoted for a service or repair is exactly what its going to cost. These guys are professionals!

Ra
Review №40

I wanted to take a moment as the owner of this company to respond to the negative review written by Thomas. I would typically never do anything like this and respond but as I strive to provide excellent customer satisfaction upon completion of the work and value my reputation in the community I felt it necessary. It is very disheartening to have someone who has NEVER been our customer (we keep a detailed data base) write a review. I believe that this is an auto salesman who was trying to sell a used vehicle to a customer of mine. The customer brought the vehicle to the shop for us to inspect before purchasing. This gentlemen was supposedly the one and only owner of this vehicle but could not answer simple questions regarding the car such as who did the timing belt (was unable to provide any maintenance records), who tinted the windows, who went to the college that was stickered on the car and who was a member of the United States Marines (also stickered on the vehicle). Ultimately in the end the customer decided to pass on the vehicle as they were not comfortable with the transaction. I will always stand by my customer and will always be truthful and honest. I have never made a customer with an appointment wait over 1 1/2 hours to be brought in and have NEVER closed the blind. I ALWAYS invite my customers back into the bay to look for themselves, take pictures and ask any questions they may have (and in this circumstance did the same as both the seller and potential buyer came back) . I have been a proud business owner for over 17 years and value each and every customer. I have some of the best customers around.

Sa
Review №41

Had a great experience with Brutus Auto Repair - last Friday we had to consult a mechanic while stopping in Manchester. We immediately got help at Brutus. I highly recommend them - if I lived in the area this would be my spot to have my car serviced!!

Je
Review №42

Quick service, nice enough waiting room, friendly staff, reasonable prices.

An
Review №43

Very accomodating. Never feel taken. Have been using Brutus for at least 10 yrs.

Sc
Review №44

Quality body work, professional and courteous staff, quick service, very reasonable prices.

Ma
Review №45

The one to trust with your car. Integrity and transparency are abnormal in the car repair business, but theyre the expectation with Ralph and his team

Pi
Review №46

Always professional and helpful.

Da
Review №47

Called for regulator and motor for drivers side door told me it would cost 800 dollars!! Went to a different garage got it done for a 175 dollars!!!!

Ch
Review №48

Excellent work, great service, honest good people.

Ni
Review №49

Its a auto tech shop. Good people

In
Review №50

Great auto shop, reasonable price

Ro
Review №51

Mr. B IS THE MAN

Wi
Review №52

Honest people

Information
19 Photos
52 Comments
4.6 Rating
  • Address:148 Merrimack St, Manchester, NH 03103, United States
  • Site:http://brutusauto.com/
  • Phone:+1 603-624-8881
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car stereo store
  • Diesel engine repair service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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