Nobody could find the 90 bags of rubber mulch that was somewhere in the store. Customer Service was puzzled as they could see it in the inventory. Enter Dolores the Home Depot problem solver. She located it on the top rack and retrieved it. Went back to Customer Service and was offered an expedited checkout and my Military discount.

They honor the military and very patient, knowledgeable and courteous. Even their appearance is outstanding - who would think of such in a warehouse setting.

The staff are great and helpful. I always have a good experience.

Who doesnt love Home Depot?! They always have what Im looking for. Also saved $

Store usually has all your needs covered. Staff is usually knowledgeable and helpful. Finding them though usually takes some effort. Return policy is good. Isles sometimes get blocked by ladders and boxes (see pictures). Self checkout is streamlined. Especially appreciate the removable barcode scanner.

Was able to get some help with a refund via a Customer Service Specialist named Tina who stayed the course with conducting the necessary steps in order to contact not only the store in which I bought the appliance, but also the vendor. In the end, the order was cancelled and Im waiting on a refund. Sadly, our experience with another Home Depot store did not go as well as this one. We ended up purchasing the appliance so desperately needed from another store.

Was impressed with the staff.Employees appeared to be helpful and happy being employed at this Manchester locale.Purchased all my home needs at just one location.

Love this place however, I dont get that up close and personal service I do at Barrons Appliance

I went in looking for something to kill ants in my house and was having a hard time locating the right area. A young man approached and asked if I needed help, and I gratefully thanked him and explained my objective. He brought me right to the area I needed and spent a solid chunk of time helping me research different ideas and some products I hadnt seen in my initial search. He answered all my questions and could not have been more polite, courteous, or helpful. Love this store

Love this store, usually have what Im looking for and decent range of qualities of products to match the budgets of most people. However my only recent complaint is that I feel like Im visiting a home show lately with the amount of little booths they have set up and the constant bombardment of people trying to sell you stuff for your home. While I get they are doing there job, its extremely frustrating to fend off multiple salesman approaching you when your just trying to pick up a simple item.

We used to not go to Home Depot but it definitely added new help at the front desk. Two of the women that work up front went above and beyond what most customer service people do and they were surprised when we applauded them for it because they thought that was part of their jobHow refreshing to meet young people who actually know that going above and beyond is a wonderful thing to bring customers back

They had everything I needed to get my landscaping and garden all set for the season!

Excellent service by the two gentlemen working garden area. Helped me quite a bit with riding mower parts!

Love Home Depot. I could spend a day in there!

I actually had an excellent experience today. A great young man named Bryan was tremendous help in selecting grills. He went over and above and answered every conceivable question I had.

I had stopped in the other day and looked at flooring and didnt remember the name of the flooring. I called Home Depot this morning and Kelly in the flooring department went above and beyond to help me find exactly what flooring I was looking for. She even texted me photos of the flooring to ensure it was the flooring I was looking for! Would recommend to anyone!!

Normally Home Depot is just Home Depot,brick and mortar s&p loaded with Chinese junk.However today building manager (Kelly MHT,NH), provided me with a how its supposed to be done .. with a hospitable approach attitude.Without any knowledge of his position or status, he conducted himself as if he started 6 months ago.Personal attention,customer first!!!Never departed until all questions and needs were satisfied.His attention to detail and knowledge of product reflected a true professional.A man that should be payed handsomely and a golf cart.

Lenny in plumbing was phenomenal. had awkward questions about my friends plumbing issue with a fish tank. he gave him all the products he needed and left us with no questions

I love getting in and out quickly. Lol. I appreciate employees who are friendly and helpful.

Home Depot the best place to go when you need something its always there

Excellent customer service . Very helpful associates

Great service. Super friendly people. My daughter and i enjoyed shopping for plants in the nursery.

Richard in appliance, helped me purchase a refrigerator. It was delivered by an appliance delivery yesterday. I am very pleased with the process. I tried to call and thank him but you guys are very busy. Good on you guys. Thanks again.

No mask mandate despite the CDCs guidelines is irresponsible

Your staff is rude, completely NOT knowledgeable about what is in your store, let alone where it is! I asked where to find the 18 picnic tables your store inventory says you have, were. Not only did this person know where you had them, she did not know she had them in the store and as it turned out, they were right behind her! When told the store inventory said there were 18 in the store, I was informed store inventory and what the store has are 2 different things. I asked if she really believed she sold 18 plastic picnic tables in the last hour and her response was I told you we dont have any, you will need to go to South Nashua, they have 9. This is the same inventory that said you had 18 and Nashua had 9.

Found good electric drill and bits for mounting to metal studs

They are nice people with smiles in the face all time

Everyone is helpful,and friendly.I must visit every week or I get home depot withdrawal

Need to fix adjust reciept for charged items never made it home

Self checkout makes your visits quick in and out👍

This is where I buy all my stuff to remodel my house I practically live here good prices awesome people that work there

Similar to most but less expeirence ppl. Returns r a night more here, bought some stuff, turned out i only.need half the took, other half unopened, next day brought it back n was refused because I didnt have a receipt... only I never even got a receipt n they said I could look purchases up by my phone when buying... we 100 bucks wasted, but the bussienss just lost was more by losing my bussiness.

I Made a delivery to the Home Depot in Manchester and Devon was very professional and a very conscientious. He is a very good forklift operator.

Good luck with this store. It may take awhile to find what you are looking for and more time to find someone to help you or be referred to someone else that you cant find. Dont go around after 5 you will definitely not find anyone to assist you. It seems they all left for dinner

Typical box store, quality or lack of can be seen, especially with the pre-hung door I bought, hinges on door do not fully seat into mortise

If I could give 0 stars I would. Do not buy appliances from here. When having them delivered they outsource and use the worst company ever (Raymers Express Inc.) Getting my stove, fridge and microwave has been a nightmare. I have been extremely understanding due to the pandemic but it has been 4 months and still no appliances. The delivery team rescheduled twice now. Not buying appliances from home depot again.

Got a sweet deal in some panels I bought.

Always my first choice to get anything and everything for all home remodeling or just feel like a change in the look of your home or business...covid rules apply for all....customers and the ever helpful and knowledgeable staff

The employees were very helpful just ask any of them and theyll tell you where anything is they took us right where we had to go.

They have better prices than Lowes.

Always seem to be out of basics. If you sell the product, sell the replacement parts.

Good stock, but although prices on lumber are coming down a little, they are still intimidating. Like everywhere else.

The workers here are always so helpful. Great workers

Im sitting here watching HGTV remembering all the times I was in your store as a Manchester NH homeowner. Locals know why I have a special set of skills related to building code. So. Funny story guys...about a year ago I was watching bargain mansions and during commercial breaks Lowes came on highlighting their customer guarantee. I said Lowes...can you hang a sign in your store that declared: do not install our products as displayed on reality TV. Lol! Who wants to ask them for a status?

Mike in the tool section was super helpful. I was trying to find the key to a snowblower because I lost mine. I couldn’t find any in the store at all. He took the time to leave the tool area and help me and I got one. 👍🏻

Good selections and prices but i can almost never find employees who can help me.

Felt like the employees here were more trying to keep an eye on me then they were trying to help me lol but I couldnt find what I was looking for even though online it said they would have it... Ultimately ended up at Walmart and found it for about 20 dollars less so woot! 😎

I love this place. Super helpful, staff, and they always seem like theyre interested in your project.

Associates in the store AMAZING....roadies are AWFUL, I would give this Home Depot FIVE stars for the associates going above and beyond, if not for the fact that the roadies they use are unreliable, cant get your delivery when you expect it.....and they reflect poorly on Home Depot overall.

Some great stuff!

The Hooksett, NH store is very good. The staff is very helpfull.

Online, as well as employees phone, said store had 3 of a particular leaf blower. Not a single one was too be found, with no explanation as to why.

My wife and I visited this business...looking for plumbing parts to fix our. bathhroom sink.Parking was easy here.. Upon entering the building employees walked past us.not even acknowledging us!!Respect! One of my passions..Im not one to look around..so pulled over the 1st associate I found..Asked for respirators..sent us to isle #10..face masks..lol. Nope..wont work..Decided to ask one more person.. The front end associate..looked on his phone. Had the correct app.. Made my day..Took a few moments ..but thats what it takes for correct help..Was sent to isle #6.. Found Them!! Then found the other things we needed..Ryan was this young mans name..Check out was a breeze.. Even wished us a great day.Either know where to find your item(s) or who to ask for help..The store was clean.. Items were presentable .in stock..I didnt see anyone who worked there just standing around. My pet peeve!!

Took 4 ppl to tell me where to find a box fan in there store, which had 91 online in stock at the store I was in... One even checked the computer and still couldnt even locate a box fan 😂 oh man, then finally a woman knew where to get it and got the ladder to go to the middle of store practically and got it off the top shelf.. 😂 it certainly was an interesting trip ... The only other chuckle which I was going to leave out ....😂 😂 😂 the person that got the fan ...well uh my wonderful bestie had said Excuse me Sir (YOU can GUESS what HAPPENED right?)...The person turned around with the most priceless expression on her face saying EXCUSE ME...!,Lol we ALL stopped in shock, holding all expression (well I was hoping..😂) You think it would be OK from there just by saying sorry but NO NOT MY GIRL NOPE DIDNT JUST SAY SORRY she had to keep going Im sorry mam from the Back it looked like a guy you know, with hair like that n all sorry no but really (looking at me now, haha 😂 as if now explaining & telling me) and repeating it.. No well really look, her hair n all so yeah of course I thought that sorry my bad dude... 😂 I had to laugh at that point I couldnt hold it in.... (That was ALSO the person that got us the fan)

Good selection and inventory and good pricing. Well labeled product

Their curb side pick up is tremendous! Quick, easy, and efficient. Ordered and paid online, received an email about 90 minutes later saying that my items were ready for pickup. Designated spots across from Tool Rentals. Phone number to call right on the sign. Show your license, get your stuff, and go. Receipt emailed to you. Under 10 minutes. Wonderful!

My dog likes coming inside with me and the employees welcome her.

Well staffed and helpful in aiding customers.

Mostly stocked shelves and clean appearance. Employees are friendly and proactive. Occasionally some things are completely sold out, and some are misplaced or mislabeled. The labels are easy to read so I can usually find the appropriate one.

Everything you need g or home improvements most the employees know were things are and can answer most questions you have.

They were very nice and helpful

Handy just down the road from the house, I like it better then lowes.

Great place for supplies

Staff rude, dont know what they have in their own store. Will never shop thos store again!

Delivered here, Fast unload !

Has everything you need for the most part clean store

Karen in the paint department was extremely kind and knowledgeable. My husband and I went in to pick up items we were not familiar with and she helped us through the whole way. I have never received such excellent customer service anywhere. Karen is a great asset to this team and really was so helpful and caring.Thanks Karen!!Ally and Nate

Everything I needed was in stock, I used the app to find the exact aisle everything was in, and I talked to friendly and knowledgeable associates.

Picked up some home repair items. Also bought some plants and potting soil.

Apparently if your clothes arent covered in paint your a thief

Just going to rate 5* for taking 10s of thousands from me. You must be related to my wife...

Picked up a new flat top grill, they put it together for free,they did a great job, the only problem was the person helped load it our Highlander and there is quite a few scratches not happy about that.

Had to return items Representatives were GREAT! Happy to see people practicing social distancing & a high percentage wearing masks!The flowers were beautiful & it was pretty busy. Lots of GREAT CUSTOMER SERVICE @ Home Depot

I purchased an oven and an extended warranty from the Manchester NH store. The oven Did not last a full 2 years and when I used the warranty on it, the process from the time it started till the issue was resolved was a 4 month process. It took two repair companies to come out with a total of 5 trips and multiple parts put into the oven and still no fix. They finally ended up saying the oven was no longer repairable and this was all done and said in the first two months of being without an oven. After about 3 months I finally decided to go to the store I purchased it from and asked from them to help me with getting this resolved. After 2 days I went back and they told me I would receive two checks, one for the oven and one for everything else that was purchased at that time for the oven. Now I am being told that I will not receive the 2nd check to cover the cost for everything else. I am very disappointed with the customer service here and I hope no one ever has to experience this like my wife and I did. I am at this store almost every weekend for items I need and another Home depot close to everyday for work. In hopes of somehow giving them a chance to redeem themselves we purchased the 2nd oven from them before we were told we would not get the 2nd check. So I am Afraid we made a bad choice here by going back there, I believe they have lost my business.

Went to 2 HD first didnt have all the cabinets we needed. However the women working around the cabinet dept was very helpful.We ended up finishing our purchases in Manchester. The worker wasnt thrilled to help us with the retrieveal of the 2 pantries on 3 tier of shelving. He complained quite a bit.we ended up getting what we came for, aside from one counter top . Its home depot so I expect cranky out of shape know it all,and no nothings so I came out on top and in on piece . Yes would recommend just go with lower expectations and youll do fine

They dont know where anything is. I asked 4 people.About air conditioners. There were 5 in stock. In the end I found none.

Clean, friendly environment. Checkout took a little longer than expected.

Always fine whatever you need very good service

I mean its home depot. Weve all been there we all know it I love it 8)

Difficult finding a clerk. The one we found was very nice and tried to be helpful, but not knowledgeable in what I wanted and did not call for help. Wanted me to walk to the service desk on my way out.

Great place for snow shovels, Christmas trees, and basically any project. Workers are always helpful, but not always very polite.

So helpful. Each employee knew exactly what I needed, as well as where exactly to find it. Very pleaded with my visit.

Best customer service Ive had at a hardware store ever

I love this place there shopping 3 + times a week theyre always kind and friendly

I found a lock it was cheap

Learn how to read the signs because youll never find anyone to help you.

Convenient at your fingertips good customer service

Came here for some plants and gardening tools. Great selection. Aside from saying they have snap peas online but couldnt find any in the store. Beyond that it was a great experience with friendly helpful staff.~P.S. I did not get the tomato plant at Home Depot

I meet this incredible employee named Alfred here. He helped me with my car keys and was super nice and insightful. He was warm and welcoming and definitely deserves a raise. I will be back just because of him. He made my experience great, and its nice to see someone who genuinely respects and cares about the customers. Make this man employee of the month!

Every sales associate, either said hello, or can I help you! Best home depot I have shopped at! Thank you Manchester, NH

Nice place, went a bit overboard on the Orange. That being said super nice people, and good things for purchase!

This guy help me find what I need

Some of the employees are really helpful while others are disrespectful ( the follow you around through your entire time there like you gonna steal something wich they are not to good at there job because your not supposed to know who they are but give themselves away by being in every spot in the store that your at at the same time they should learn to be more stealth an less obvious I mean Im sure people steal from there but not everyone does they really need to get the security people in check an the atleast they need alot more training

Not a bad place to go I buy my Ryobi products there

I was so impressed with the store and the workers. I was asked at least 3 times if I needed help. Loved the selection and prices!

I would like to give a shout out to a couple people at the Manchester Home Depot !The first guy I dont know his name but he is super tall 66 and very helpful, he has helped me several times with different products I have needed.The second one is Jason in Lawn and Garden, this guy helped me purchase a snow blower, helped me load it and wouldnt accept a tip . A very super kind soul if you ever encounter him .There are others as well that I see very often that are very very helpful... t

Anything that I need, I know that I can get it at The Home Depot.

Thanks Matt, (from flooring) he is a great guy.

Return policy is a big part of customer service. Theyre the best

Manchester store is simply not following the face mask policies. I’ve been to Nashua and Merrimack with no issues. Please follow the policy and protect the customers and employees.