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Closets by Design - Washington DC
6962 Wellington Rd, Manassas, VA 20109, United States
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Closets by Design - Washington DC
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Fr
Review №1

The design part was easy. The designer (Dena Stansbury) really listened to my style and what I needed in my closet. She even gave me suggestions about things I was forgetting to add. At the end, the closet looks amazing. The install was also great. You can tell the installer has been installing these closets for years. Everything was spot on. The only minor issue was that I wish he would have used the vacuum a bit more. I found drilling dust on most of the shelves. Other than that, I cant complain. I love my closet! Thank you Dena for capturing exactly what I wanted in my closet.

Ch
Review №2

Closets by Design did an excellent job designing and installing our brand new master closet. My representative, Dena, was wonderful to work with and incredibly flexible. She designed our closet with everything I wanted and needed to make it functional for us, and was very clear on what the expectations should be for when the installation day comes (as in they dont take care of the flooring or paint or anything like that for the room... so if you want to change things like that up.. do it beforehand). When the day came for installation, they were quick while still paying attention to detail and making sure everything was secure. Its seriously better than I imagined and now I have a closet to brag about. Everything was reasonably priced, considering its all a custom design, and they made the process as painless as possible. Nothing but great things to say!

Le
Review №3

Closets by Design did a great job at helping us to maximize our space. We had a great design experience and the only non-positive was the wait time. But, when the time came, the service was professional and the end result looks great!

Ci
Review №4

Great experience. The designer, office folks and installers were all great to work with! Very happy with the price, service and end product!

Mi
Review №5

What a joke of a company... so unprofessional. The designer came to our house on a Tuesday afternoon. He spent about 45 minutes with us measuring and asking questions. Had to redo the design three times because he did not take the measurement of the room properly or account for the sloped ceilings. Told him we wanted to make a decision within a week. He finally got back to us almost two weeks later. Sent us some hand drawings that looked like a kid drew them and you could not determine what they were supposed to be. He provided no pricing or any details. Wants another appointment. No thanks, We went with a company that actually knows how to design, measure and price things out. I would never recommend or use Closets by Design again.

Ka
Review №6

I had a master bedroom walk-in closet and laundry room design and install. I am very please with the outcome of both projects. The design phase was very straight forward and I knew the exact price. The installer showed up as planned, on time, both days and was very professional and finished within two days as planned. Highly recommend Closets By Design.

Ki
Review №7

The whole experience was fantastic! From when Prerna came and did the design, to the updates I asked for, to the installation. All was wonderful and I am thrilled with the result!!

Ke
Review №8

My closet is beautiful. Andi did an amazing job designing and installation was quick and seemless.

Ch
Review №9

I highly recommend Closets by Design for custom closets and cabinetry. Fina is amazing to work with in the design phase, and I could not be happier with the end result. Installers were on time and very professional. They did a fantastic job all around. Make sure you use one of their 40% off coupons, which are almost always available. Otherwise it can get a little pricey.

Ze
Review №10

I had an excellent experience with this company ; from the first meeting with the consultant Melody, to the installation and completion of work. Melody has been very helpful in the designing stage and very patient with our needs. The service was provided in a timely manner and the installation was superb. would heartily recommend 100%.

Ed
Review №11

Great job on our master bedroom closet design and installation. The entire process from the initial meeting to the installation was professional and flawless. Very affordable price and I would recommend them if you are looking for a closet redesign or update.

Ji
Review №12

We met with the designer Prerna Agarwal and she was really helpful. We sketched out a design at the house then sent us some mockups later. She actually made several version until we arrived at just the right look. The installation team did a great job. They did all the little things like, caulking, edge work, gaps, etc... without my needing to point it out or ask them about it. Im really pleased with the project as a whole and plan to use them again for other closets and probably the garage. Here are some pictures of the master closet, library, and our coat closet.

Ch
Review №13

My design consultant, Prerna, helped me come up with the perfect design for my storage needs. Our home has no unfinished basement area suited for dedicated storage, so our solution was to install a closet system to neatly store everything behind doors to keep the clutter at bay. She was very patient in listening to our storage needs and offered the perfect solution.The installation team arrived at 8:45am, 15 minutes ahead of the 9-11 arrival window. They reconfirmed the location of the closet and got to work. They were careful to protect the work area from excess sawdust and debris and left the work area as they found it.I highly recommend this company for your custom storage needs. I couldnt be happier with the finished product.

Am
Review №14

The designer didn’t do a great job of explaining my options for the final product. Though the rest of the team (Chad specifically) did an outstanding job trying to help me after the fact, I’m left 5 days later with unfinished closet. I paid $5K for a closet and still have my clothes scattered throughout the house. Had the designer done a thorough job explaining or even recommend that I have the patchwork and painting done before then install, it would have been a different outcome. The Murphy bed installation looks good and so does the mud room refresh. Overall, a great learning experience

Av
Review №15

I love my new walk in closet that was design by me and my consultant Ron. Ron allowed for everything I wanted in my closet. The builders were on time and put them up in good time.

Da
Review №16

I scheduled an appointment on the website on Sept 30 for the week of Oct 18. Not only did I not get a confirmation of an appointment, when I called I was told that the site is controlled by our office in CA. No sympathy that their corporate office didnt send my information to the local, but I was told you can get an appointment until December. Im really shocked by lack of customer service. There was no offer to schedule me when they had a cancellation or let me at least check to see if we can someone to discuss my request since I had been waiting for an appointment confirmation for 3 weeks. She hung as to say that we dont need you as a customer. In my line of work, every call/potential customer counts.

Pe
Review №17

They worked closely with us on the details of the design and had good ideas. Professional installation that looks great and very courteous installers.

Br
Review №18

Great service and very high quality product. The team is responsive, communicates well, delivered the product on time and professionally installed it. The options are great and everything can be fully customized. We highly recommend and will use Closets by Design again in the future.

de
Review №19

Teri who was our service rep was absolutely amazing throughout the process and explained every detail and visited our home multiple times to ensure the measurements were correct. We couldn’t be happier with the final product. The system was also installed in one day which is amazing.

To
Review №20

My experience with designing to installing my custom book shelving system was awesome! Oleg, my designer, was great! Very knowledgeable about the products and creative in working solutions that fit my needs. We were able to design something perfect that was within my budget (under $4K) and absolutely functional. The two gentlemen that did the actual installation were also amazing! They arrived on time, were neat, worked expeditiously, and was courteous as to not leave my door open while loading/unloading. The project came out amazing and I am very pleased.

an
Review №21

Closet by Design did an awesome job customizing my closets. We decided to wallpaper the master walk-in closet prior to the install. Turned out fabulous! Thanks to Melody for all your hard work in designing and thanks to Miguel and Jack for the install for all 3 closets in 1 day! It was a smooth process. I love, love, love my new closets. The organization is phenominal. Excellent job!

di
Review №22

Truly please, Ive used Closet by Design for three other projectsPreviously used a single shelf that warped in the center and a bar that no longer supported the weight of my items. Im pleased with end results. Be certain to measure your clothing items to fit nicely. I have more jackets then long coats.

TK
Review №23

Worked with the amazing consultant/designer named Prerna who actually has an architecturally trained and experienced. Ask for her!!! She not only hears you but asks probing questions and is observant to deliver a custom product. After seeing the designs I felt like it was going to be good but I was wrong! It was GREAT, PERFECT, FABULOUS! I know the home value went up with☺️ 3 customized closets and a Murphy bed installed 😊🤣. The color matches the flooring perfectly. We love the finishes and the closets are meeting our needs perfectly. The thought she put into this was evident. The only reason I rated this a 4 and not a 5 ia due to the scheduling and installation. What was scheduled and agreed upon was not what was executed. It worked out in the end but was an interruption to my remote work schedule. The person to schedule did call and apologize but the interruption remained. Additionally the two installers did a good job cutting and fitting the products once they were adequately staffed to undertake the job. Overall a great experience and would definitely purchase again. In fact, I already have plans to reach back out in the Fall.

Ja
Review №24

Closets by Designs designer was excellent. The installation included an unplanned minor adjustment, which was done on-site at no additional cost. Excellent customer service. I give them my highest recommendation.

Al
Review №25

We could not be happier with our new master bedroom closets! The installation was on time and seamless. The product is excellent. Wonderful team.

Sa
Review №26

Perfection! I met with Prerna she was amazing, talented, smart and her design was beyond perfection in any aspects! The installation was seamless and they did a phenomenal job. I can’t be happier with the entire work.

Pe
Review №27

The walk-in closet turned out great and they finished in one day! Great communication from beginning to end. Thank you awesome job!

Ha
Review №28

We have used Closets by Design and their desigher Rob Johnson for 25 years and trhee homes. Everything they have done for us has been insightful, well designed and beautifully done. Years after initial installation, the built-ins and cabinetry held up very well and with no problems

Na
Review №29

Closets by Design did an awesome job of customizing my walk-in closet. From the design process with Michael through installation with Javier. They really made the process smooth and enjoyable. I love my new closet and all of the organization that it has given me. Excellent job!

Di
Review №30

I am very pleased with my Craft Room now that its finished. The design was a little off and my stuff was falling out of the back off my shelves. They fixed the problem to my satisfaction. Just took awhile. In the end, I love my new craft room!

Be
Review №31

Closets by Design designed, fabricated and installed walk in master closets for husband and I at a home we just bought. Shelly Fabian, the designer, was fantastic - great and creative ideas, SUPER responsive to follow-up emails (even when on vaca) and kind during my many questions, changes and pushback. A consulate and nice professional - couldnt have asked for a nicer experience from a sales and design rep. The closets are great - super quality, just what was depicted. we couldnt be more pleased. And the installers were efficient and kind. All in all it was a great experience.The only half negative I will post is that it took a long time to get them installed, but perhaps this is market and a result of Closets by Design being good. From the 2nd week of April, the first installation day we could get was June 21-22. Almost 2.5 months. and they were not huge closets.Other than that, we could not be more pleased with CBD and Shelly Fabian.

Ja
Review №32

We could not be happier with our new master bedroom closets! Our intention was to get a few estimates and decide on the best option but when we met Prerna, recognized her expertise, and reviewed our carefully considered and professional design we knew our search was over. The installation was on time and seamless. The product is excellent.

Je
Review №33

We had them install a closet organizer and we are extremely happy! If you are thinking of having shelves installed in your closet, just do it and call these people! You won’t regret it!

Kh
Review №34

We met with Prerna Agarwal several times and she was amazing! Not only did she visit several times to make sure we got our design right but also sent several iterations of the layout after we kept making minor adjustments. She did a wonderful job with maximizing our usable closet space We are very happy with the way our closets look and function!The installation team (special shout out to Jose) did a fantastic job. They took their time to ensure every little detail was addressed and that all the cabinets, drawers, pulls and shelves looked perfectly aligned. It is the little things that matter and they did a really good job with it!Overall, my family and I are really pleased with Closets by Design as a company and will definitely recommend them to family. We will use them again for other closets.

Al
Review №35

Closets by design sent two of their installation specialists to install new closets in my daughters’ bedrooms. We are beyond pleased! Professional and efficient they were done within a few hours and their closets are transformed!

ki
Review №36

Closets by design was able to move up my delivery date to early May instead of late June. I am grateful and satisfied with their work

Ra
Review №37

They were so amazing and so affordable. I cannot believe the quality of my closet. 10 times better than the container store/ikea options for less money!! Everyone I worked with was amazing and they install was done in 2 hours!

St
Review №38

I can not say enough great things about this company! They did an AMAZING job on my closet project and exceeded my expectations!! The transformation was unbelievable. The designer was wonderful and captured my vision. The materials are of great quality. In addition, the installers took great care in covering my floors/carpet to ensure nothing got on them and they did a great job of cleaning up afterwards. Great overall experience! Would definitely recommend and use them again!!

He
Review №39

Closets by Design did a great job installing shelfs, cubbies and new hanging rods. The installing staff was amazingly professional, considerate and efficient. My design partner was also gentling guiding and considerate of my budget limits. Really great experience.

An
Review №40

Andi our consultant was great & easy to work with. The installation crew was polite, professional, very clean and quick. Were very satisfied & highly recommend.

Ch
Review №41

Im loving my new custom closets by Closets by Design, Manassas, VA and Im completely blown away by what amazing spaces you can create when you rid yourself or what you no longer need or want. After a much needed purge, I now have the organized closet Ive always wanted and created the prayer space Ive always needed. Huge thanks to Prerna Agarwal for helping me design the perfect closet solution to both maximize my space and provide organization and to the professional installers who finished our project in less time than expected. I am beyond pleased with the final look. If you are looking for the best solution for your home organization needs, contact Prerna Agarwal for details and pricing. You wont be disappointed.

Ma
Review №42

We are pleased with our new closet installation. They really transform our master bedroom closet space. It is a better utilization of the space than what we had previously. Thank you!

Ka
Review №43

Great service, punctual and were very thorough in their install explanation. The gentleman cleaned up after his work, asked questions and provided status on his progress.

Ab
Review №44

Our experience with CBD has been a very positive one. We got 3 built ins done and the quality of install has been fabulous. Megbar is a very fine installer and very professional. Prerna is an amazing designer/architect and is very thorough and patiently explains all the details and helped us all along our journey from start to finish and answered al our questions and was very flexible in accommodating our needs and customizations. I would recommend them even though they are a little high on the price point compared to other companies in then same trade

Kr
Review №45

My experience with Closets by Design was fantastic beginning with the initial visit by the designer Teri Carroll. Teri listened to what I needed and wanted in a built-in desk and designed the perfect one for me. The installation crew continued the experience by bring the design to life. I never want to leave my new home office!

Le
Review №46

Oleg did a wonderful job designing our built-ins and really captured exactly how we wanted them. I didnt catch the names of the two gentlemen who installed the built-ins but they did an amazing job. My wife and I are extremely happy with how they turned out and we would highly recommend them to anyone looking to have custom work done in their home.

Ja
Review №47

We love our new walk-in closet! The color and design are perfect. Working with Maria to design the closet was a positive experience and she helped us to visualize the final outcome. The installers were very friendly and professional as well. Thanks so much!

Sh
Review №48

Amazing cabinets and installation!! My expectations were exceeded! The Installers were prompt and professional. They explained every step, had all the materials needed and double measured to make sure that everything was perfect. My cabinets look amazing, the quality is great and the lifetime gaurantee gives me the assurance that I made the right choice in choosing them. Thank you!

Ve
Review №49

Excellent work done by CBD team and management. I was given a date and time for the install and the workers showed up at the expected timing and performed the work neatly. Management showed up during the day to make sure work is on track and performed per company standards. They did our master closet last year and we were extremely happy with the product and customer service. Will recommend them to anyone who is looking forward to getting custom closets or garage closets done.

To
Review №50

My experience from start to finish with Closets by Design was simply OUTSTANDING. My first contact was with Katarina Berger, who came to my residence and gave me expert advice on the best closet design for our needs. It was a pleasure to work with her, very flexible and very knowledgeable, with outstanding customer service. Closets by Design met all the deadlines and the installers were absolutely terrific. The installation was very professional and polite and we cant express how happy we are with the final product and of course the price was excellent. In closing, I wholeheartedly recommend Closets by Design as a professional outfit that treats their customers with attention and delivers a great product.

Ma
Review №51

Our master closet installs were just completed and my husband and I are ecstatic at how wonderful they turned out.We worked with Prerna. Not only did she do an outstanding job in the design of our master closets, but she was extremely professional exceeding all expectations of what we envisioned!

Ci
Review №52

They installed 4 closet systems. One wasn’t great and another area wasn’t complete. I needed to call the company to complain. They did send someone out to fix it and I was satisfied in the end. Just shouldn’t need to call to get the service that you paid for.

mi
Review №53

Melody cook is an excellent consultant to design out closet and more in our new home. I was extremely pleased working with her she is very professional, punctual, flexible with full of ideas. Her personality & energy is so amazing. I cant wait to see our home well organized. Thank you!

Ja
Review №54

Excellent product. Our sales representative was extremely professional and knowledgeable of the product. She help us to develop a cabinet design to fit our needs. When it came to installation of the cabinets, I could not of ask for better service. The gentlemen who installed our cabinets knew what he was doing. Professional, fast, friendly and produced high quality work.

Gr
Review №55

Prerna Agarwal, the designer of Closets by Design was super professional, extremely knowledgeable, very attentive to our needs and very patient. We had the best experience thanks to Prerna. Installation by David was seamless as well, very meticulous!

Yv
Review №56

From design to installation, the process was professional, informative, and definitely an added value to how we live life everyday. Perhaps I am not familiar with custom closet organizers, but it was a bit more costly than I expected. In the end, we love what we received and have better use of our closet space.

Ja
Review №57

Ive had 6 closets done by Closets by Design, so I dont need to explain any further why I continue to use this company. Good quality; the installations were always prompt and good. I recommend this company without hesitation!

Ca
Review №58

I had my pantry done. It is beautiful and it only took a little over a hour. Great work.

Ma
Review №59

Highly recommend Closets by Designs. Our experience with them designing custom storage for our garage was 5 star from design to installation. The designers and installers are professional and responsive and the product is perfect.

Dr
Review №60

I absolutely LOVE my closet (aka my war room). Aaron, the technician, was great! He did an amazing job and Nancy came up with a gorgeous design. I was VERY impressed with the entire process - with everything. I received consultations from other companies and Closets By Design gave me the best design (hands down) and the most reasonable cost.Ive painted, changed the lighting, and put in new flooring since I got my initial consultation. It all turned out so nicely!Im really happy with my choice to work with Closets By Design.

Sa
Review №61

Our designer worked with us to build EXACTLY what we wanted. She helped us maximize the space we have and its brilliant. Would ABSOLUTELY recommend!

Ma
Review №62

We needed custom organizers for several closets as well as some cabinets and built-ins for a few other areas in our new house. From scheduling initial design consultation, through the fast and clean installation, and finishing with final inspection, working with Closets by Design was a great experience. Trying to think of other projects we can work with them on!

Ro
Review №63

Nice people. Quality design on display.

La
Review №64

We had a custom master closet designed and installed and it came out perfect!

Ni
Review №65

I ABSOLUTELY LOVE CLOSETS BY DESIGN! I HAVE USED THEM IN THREE DIFFERENT HOMES. I LOVE THE QUALITY AND FUNCTION OF EACH DESIGN THAT I HAVE DONE. THIS TIME AROUND I WANTED TO MAXIMIZE AND PERSONALIZE WALK-IN CLOSETS FOR MY DAUGHTERS... ONE THAT INCLUDED A BUILT IN VANITY! IT CAME OUT AWESOME. I HIGHLY RECOMMEND THEM FOR YOUR NEXT ORGANIZATION PROJECT!

Ke
Review №66

Closets by Design made the process of upgrading my current master bedroom closet an extremely pleasant experience. From the meetings with my designer to the professional installation. My design consultant, Prerna Agarwal, listened to my wants and then produced superb designs with every detail taken into account. Then the professional installation team were efficient and courteous as they completed the installation ahead of schedule. The work I had done completely changed how the MBR suite felt and provided ample storage. I would highly recommend them to all my family and friends.

Br
Review №67

We had our Master Closet, a small walk-in closet, and walk-in pantry redone by Closets by Design, and we could not be happier! Our sales consultant was very responsive to questions and requests for modifications. The installation was scheduled and the installers arrived on-time and were very courteous! Amazing experience! We highly recommend Closets by Design and will use them again for any closet organizers we may require.

De
Review №68

Just had our closet done! It looks great and it was done on time and completed sooner than we thought.

jo
Review №69

Great service. Installers were very professional and did a great job.

Ho
Review №70

I love working with this company. So far, they have done almost all the closets, pantry, custom office and my garage. Great quality and value

Da
Review №71

Overall Im pleased with my experience with Closets by Design. All of the people that I interacted with, from the consultation and design through the installation, were all pleasant and professional. Also the end result is a lovely and very functional closet space. The only reason I left off one star was because of an error where their installers brought the wrong color hardware (handles). It was difficult to find a time for them to come back out to fix it, so I ended up having them mail me the correct hardware and I had to install it myself. Not a huge deal to unscrew some screws, just a bit of an inconvenience considering how much was paid.

Ed
Review №72

Awesome experience from beginning to end. Melissa (designer) was dynamite - she listened and designed exactly what we needed!! The installers were fantastic - fast, cleaned up well, respectful. BOTTOM LINE: this company is great to work with!!

Pa
Review №73

Closets By Design far exceeding our expectations from start to finish. Molly, our first contact, came to the house and designed a wonderful closet for our master bedroom. She was thorough and professional and quickly developed a plan to fit our needs perfectly. The price was fair and reasonable. The installers were also professional and did a great job. We are very pleased with our new closet!

Ly
Review №74

The design experience was quick and responsive. Installation was professional and took less time than anticipated. Highly recommend!

Ja
Review №75

Had my mother’s closet done at her retirement condo and it’s absolutely beautiful.....put a smile on her face for days and every time she goes in it.

ma
Review №76

Fantastic experience all around, from Parul (saleswoman) who did a great job from the initial meeting, to Hugo (installer) and his team who were very professional and attentive throughout the installation process! If only the rest of the real estate trades were equally impressive, construction would be a walk in the park.

Ka
Review №77

The consult process went smoothly. I submitted three options for days/time online and a company rep called me to schedule the consult. We had the consultation this winter and the designer Oleg took time listening to our needs and then measuring and drawing our design. He was no nonsense with practical advice and tips on how we would use our closet. The consult lasted for about 2 1/2 hours. Everyone has different needs so each space is absolutely custom. We discussed the design and made some adjustments. The install was a few weeks later and took only a day and a half for two master closets. The installer was professional and called ahead before he came. Very happy with finished product and would recommend this company. We would like to do our garage in the future.

Re
Review №78

Overall it was a great experience with Closets By Design. We originally saw the system we wanted at The Home Depot and gave them a call as a recommended installer. They were prompt with getting back to us and set up a time to come and provide a free estimate. When the designer arrived he asked us what we were looking for, saw what we had and sat down to create a design he felt would be suitable to fulfill our needs. When completed with the design he showed it to us and we were pleased with it. We selected the color and options we wanted and then moved to the contract. Being that we are military they offered us discount and we were going to think about it, but that only took a few seconds. We signed on the dotted line, provided our deposit. We were scheduled for an install prior to the COVID-19 and I contacted them to find out what precautions were they as a company taking to keep things safe. They were in line with the CDC and we asked about moving our install date up. They didn’t have any dates at the time, however they said that they would keep us and mind if something comes up. Well it did and we were installed week early. The installer was there on time, and worked alone,fast, clean and efficient. He was done in 3 hours. We painted our closet before the install in preparation and we are thoroughly pleased with the end result. Once our baskets arrive we will be done. We highly recommend Closets By Design as an installer of custom built in cabinets.

Li
Review №79

I highly recommend Closets By Design if you are looking to customize your closets. Prerna Agarwal did a great job designing what we needed for 2 walk in closets and 2 wall closets. She was responsive to my own ideas and she was able to create exactly what we needed in a price range that worked for us. We had to wait about 6 weeks for the install but it was totally worth it! The installers were on time, professional, and completed the work without leaving any mess. Thank you so much to the team at Closets by Design!

Wa
Review №80

My wife and I just had our custom designed closets installed last week. Oleg was our salesperson and he did a great job explaining the options and ensuring we got exactly what we needed. His level of expertise and knowledge really helped us choose the right design. The closets are incredible and the service was fantastic as well.

Ji
Review №81

We had them come to our house to build an L-shaped desk and cabinets/shelves. It came out great. I had a special request, which they couldnt just use some prefab pieces and call it a day. One side of the desk needed a section that had a lightbox, and the desktop needed to be adjustable at angles like a drafting table. Their engineer had to design and build it from scratch. I hear he loved the challenge, and I love the result. It works perfectly. If I can post photos later, I will...Also, they were very easy to work with, eager to please. And the builders were supposed to spend two days building everything, but got it done in one. I like it when that happens...

Du
Review №82

Owner Matt and Architect Prerna did a wonderful job providing fully customized closet options at an affordable price. Thanks so much and highly recommend!

Ta
Review №83

Thank you Closets by Design for excellent job! My walk in closet is amazing! Thank you Prerna for designing my space so efficiently! I highly recommend the company for everybody who wants to make their walk in closets nice and neat.Tatiana

He
Review №84

The entire process was smooth and professional! Within days of our initial consultation, Oleg had initial designs to review based on our discussion. Following a few slight tweaks, we received a quote and proceeded with the order for the upgrade of three walk-in closets. Installation was quick and the outcome is beautiful. I highly recommend them!

Ha
Review №85

We had a bump in the road but it was handled by the owner in record time and with class and professionalism. That’s all anyone can ask for as a customer. I recommend these folks highly.

Sh
Review №86

Aaron did a fantastic job making our custom closets and we are really impressed by the overall quality of work. He made sure to patch the walls after taking out the shelves that existed and also cleanup all the rooms. We made 3 closets for all our bedrooms and we are very happy to see all our stuff organized the way we wanted to. Would definitely recommend Closets by design who is looking for a closet makeover and great service.

Al
Review №87

This is the ninth project from CBD ( over two homes). Their products are beautiful and functional. I wanted a large storage unit for overflow kitchen utensils as well as office supplies and file drawers. Dena took my rough drawing and turned it into reality. It was installed today and I am thrilled. I have never had any issue with workmanship, quality or installation. My only regret is that I have no more closets.

Ma
Review №88

We had closets installed in three bedrooms. This was a game changer for us! Our closets have never been this organized and we instantly gained much more space. It was definitely worth the money spent!!!

Ka
Review №89

We are very happy with our new closets. We had someone personally help us design what we wanted. The installers that followed were high quality and fast. The entire experience was very professional and fun. Very satisfying!! I highly recommend Closets by Design.

Pe
Review №90

We just had our walk in closet renovated by Closets by Design and we couldnt be happier. Prerna, our main contact and designer, was very easy to work with...and very likable. She was very diligent and responsive. The installers could not have been more professional and courteous. I highly recommend Closets by Design!

Li
Review №91

The designer, Fina, worked with me to create the storage that I so needed. She was creative in her thinking, allowed the process to unfold while I made changes and was easy to work with. The installation was speedy and careful and the installers were quiet and worked away, getting it done in less time than expected. When the trim they brought wasnt to my liking they returned with the right trim and quickly installed it - no fuss about it at all. I highly recommend them.

To
Review №92

They were very understanding during this time of social distancing. The installers did a great job. We are very happy with our closets

Sa
Review №93

From the designer (Prerna) who was super detailed and skilled at her trade, she guided us to avoid design flaws and helped us maximize our space. I think she must have provided at least 4 to 5 design drawings based on our combined input to ensure we were satisfied and all with a smile. The installers were prompt and professional, we couldnt have asked for a better experience.

An
Review №94

Update - they sent someone out last week and she was very professional!What a joke! 1 month to get someone to come out for a simple quote. What terrible customer service and not a real business if you don’t have enough sales people working for you.

Ja
Review №95

From the initial call with CBD, they were professional, engaging and supportive especially considering the covid19. The salesperson, Steve Billings was amazing at presenting ideas and concepts on my current requirements and also future needs. The scheduling office and the billing office were amazing in their support through coordination, communication and execution. Also the installers were very special ( I made some last minute changes ) in accommodating me and my wish list! This is a company who deserves a call if you want excellent customer service. I did call other closet companies and was told “they were too busy”, someone would call me back( 2 weeks later) and the price was higher.

To
Review №96

They came, they saw, they executed. The quality of service and materials are phenomenal. I genuinely enjoyed the level of service I had with this company . I will definitely be using them again in the near future. The most important thing I loved was the price!

Ke
Review №97

The designer did a great job listening to what I wanted to create and the installers did a great job. The finished project is perfect. They were punctual, professional and even were able to get the project done sooner than originally projected.

Ch
Review №98

They came to my house to take a look at the project I wanted done. We discussed and he measured. I liked the price and signed a contract. They showed on the day promised and although they were to arrive between 1-3 I got a call at 8:30 saying they would be there between 9-9:30 which I was able to make. The installer did a good job and left everything clean. I recommend them and will use them again in the future if I ever have a similar project.

Mi
Review №99

I was very happy from start to finish with our new closet. My consultant helped me come up with a design that worked well for us. There was no upsell, she drew up what we needed and even had recommendations how to save money. The installation was great, the guys were very nice and cleaned up after they were done. They were the most reasonable company we found.

A
Review №100

Nancy was a pleasure to work with as well as the designer and technicians who installed our new closet!! I would highly recommend if you are thinking about updating any closet/office space to accommodate your specific desires and needs!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:6962 Wellington Rd, Manassas, VA 20109, United States
  • Site:https://washington.closetsbydesign.com/?source=gmap
  • Phone:+1 703-330-8382
Categories
  • Cabinet maker
  • Cabinet store
  • General contractor
  • Home improvement store
  • Interior designer
  • Shelving store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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