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Yancey Tire & Auto Service
4292 Interstate Dr, Macon, GA 31210, United States
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Yancey Tire & Auto Service

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Ja
Review №1

Absolutely awesome. Our vans brakes started scraping while on our way to Florida from Indiana. Bill understood our situation and did everything he could to get us in and repaired. Didn’t take advantage of our situation in any way. He even took time to explain what might have occurred to cause 1 brake pad to fail while the rest were in good shape. Many regular customers came in and all spoke highly of this shop. Very thankful to have ended up here! Thanks again Yanceys!

Pa
Review №2

The staff here is so friendly! I called with a few concerns and I could tell they cared and would help me. I was able to drop my car off that morning, and was assured they would call soon.

To
Review №3

I have been using one of their competitors in town for the last 16 years. I decided to try this place because it is close, a small local business and the reviews are great. I took my car to get an oil change and an estimate on new tires. Had my wife follow me so I could leave the car as long as they needed to get to it. An older lady waited on me and asked me what I wanted. I already knew she did not want to be bothered. I said I needed an oil change and that was as far as I got. She said I know you dont think we will be able to do that today, then kept on about we have got to put a sign in the front door saying no walk in oil changes. Repeated it all for good measure in a very hateful tone. I was a first time customer so I was not aware you had to have an appointment. I told her her that I had changed my mind and decided I would try somewhere else.

Sh
Review №4

I trust these guys. David and Bill are the best guys out there. My truck looks great. If you want your car/truck done right, take it to Yancey. Their daddy taught them well.

Br
Review №5

Hands down the BEST SERVICE I have received in a LONG time. Ms. Donna is courteous and welcoming. Bill is informative and a true gentleman. I felt at ease asking questions and best of all I was not offered any service(s) my vehicle didnt need. They installed tires I brought in & changed my oil in less than 1.5 hours (without an appointment).Thank you to all at Yancey... I will be back!

Fr
Review №6

Bill and David are great. They treat you like family here.

Le
Review №7

Rude. Unhelpful. Do not value their customer or provide good service.

ch
Review №8

Yancey tire is a very good and professional business. My family has relied on them for many years and will keep on going there for many years to come. Always expect a 5 star experience.

Br
Review №9

Great service friendly folks tires at a great price what more can you ask for.

Ca
Review №10

I accompanied my mother while she was in the area and decided to get her oil changed while nearby. She has been a loyal customer for 3 years and was referred by a close friend. (It’s significantly out of the way for her, but was previously so impressed, she made an effort to seek them out).It all started innocent enough. We called to make sure they had time for an oil change and they said something like sure, no problem, bring it on in.So we brought the car in, they pulled it into the garage, and started working on it quickly. We were the only customers actively waiting, though I believe there was another car in the garage they were working on as well. The owner told us to come outside with him and look at the tires that needed replacing. No problem, we’ll try to get that done today if possible.My mother’s previous set of tires was guaranteed by the manufacturer and also purchased from Yancy’s. He said he would “have to look it up” to see what it was guaranteed for. No problem, we’ll wait. But he was frantically walking around and kept saying “we’ll have to look it up” about 5x over the next 5 minutes. When we said ok. We reminded him we were out of town and would like to get it done today and there was still push back about looking it up (mind you we are the only customer actively waiting!).At this point I believe his mother, who was working as cashier and secretary got actively involved while the owner, Bill went back into the garage.She ranted and raved about the guarantee on the tire for far too long. She went on about how her son shouldn’t give guarantees and that his father never did...on...and on... and on... and on. She then preceded to complain about looking up our record. She complained far longer than the 90 seconds it took her to find the record. Mumbling things like, this better be the name it’s under. Blah ... blah... blah.It’s at this point I look at my mother and whisper why do you make an effort to get your oil and tires here, this is some of the worst customer service I’ve ever had, if not the worst, with his mother being rude and at times delirious, and the owner being frantic and haphazard.My mother had never experience similar service while at this establishment. His mother happens to work on Wednesdays and my mother typically works on Wednesdays and had not come into contact with her. She was what made up the majority of this poor experience. She is driving away customers and she should be kept at home away from interacting with customers.

st
Review №11

Excellent customer service along with an amazing price for the service provided. Will definitely be bringing my business back to them.

Ka
Review №12

Yancey is one of the best places in town for a quick and efficient oil change at a competitive price. If you are looking for dependable, friendly, and knowledgeable service you cant go wrong coming here for new tires and oil changes.

Bl
Review №13

Excellent service,very honest and Friendly services. All my car issues will be here for now on. This was my first time here.😁👍🏾👍🏾

Ke
Review №14

Always a pleasant experience, great service, quality parts, very competitive prices, friendly and knowledgeable staff.

sh
Review №15

They did an great job, and the price was very affordable

Ma
Review №16

Family owned and operated with great service.

ND
Review №17

Highly recommended ! Yancey Tire is the best tire&auto service in Macon! They fixed my flat tire right away after dropped off. The lady inside the shop was also super nice. Very honest, reasonable price, and excellent services! I love this place and it will be my car repair shop from now on!!!

Ke
Review №18

These are the best of the best people!! Honest and trustworthy.

Ca
Review №19

These people are the best people you ever meet when looking for tires real reasonable prices family-owned USA we all need to support these people in businesses like theirs dont let the big companies put our family companies out of business shop Nancy tires

Ja
Review №20

Great people and great service. Thank you Bill for your honesty and help with my vehicle. Integrity is hard to find in businesses but I found it today with this business.

BI
Review №21

I came to Yancey and wanted them to change my 24inch rims and put on my 20 inch factory rims, as the guy came to my truck I thought for sure he was going to say nope we dont have a machine to fit 24 inch rims, or something like that for sure but instead he told me SURE we can do that for u! I started smiling from ear to ear because all the tire shops in Macon told me No, it took them only about 20 minutes if that. I was very pleased with the work and customer service and the price was awesome, they will be getting my business from now on!!!!!

Ta
Review №22

Went to get Alignment because my steering was off. However, I was notified that it was Rack and pinion bushings. I was happy that I didnt have to pay for a service that wasnt going to solve anything.

Ta
Review №23

Service is excellent!Everyone is friendly and honest.We have used Yanceys for over 20 years.

co
Review №24

On our way through Georgia on a mother daughter road trip, we seemed to have a leak in one tire. I googled tire repair and found this small family owned company. We arrived and there was zero wait. They took the tire off and found not 1, but 2 nails in it. Plugged them and $15.00 and 10 minutes we were off onto the rest of our trip. They were so friendly and helpful. Would recommend them to everyone..

Dr
Review №25

Honest, reliable timely service. Used for years now. Many times they have gone out of their way to save me money. If they seem slow sometimes, that is a high workload on a busy day. Im only bothering to review 3 auto services. Yanceys, Chapman Transmission, Franklin Battery. One word review? TRUST.

Se
Review №26

We come here all the time - always helpful

La
Review №27

Axle broke on 75S .Googled Yancey & towed the car there. They fixed the problem, held our car for the week until we returned, price was fair & we drove home with no problem.

Me
Review №28

Very nice and generous people, I will definitely go every time when my tire gets some troubles.

Ky
Review №29

Great people and they do you right. we have used them for 30 years now. went in the other day for tire rotation(free with purchase of tires from yanceys) but i needed some power steering fluid and asked how much, they did it free. also one of my tires was missing a hub cap and they had one at the shop and put one on for me. great stuff!!

A.
Review №30

Yancy was the blessing I was expecting from My Lord and Savior Jesus Christ.

Ja
Review №31

I trust these people completely, a family company, not some corporate conglomerate. I recommend them to everyone I know. Key word, TRUST. And this is so hard to come by these days. Yancey will treat you right.

Ja
Review №32

Would not recommend. Was lied to about work done and the people was very rude on the phone and in person. Was told they couldnt fix my car because it was a peice of junk after they took my money. They didnt offer any help at all.

Ri
Review №33

Great prices, excellent service, good people..I highly recommend them,been a customer for over 25 years.

de
Review №34

I really trust these guys with my car. Being female, a lot of places will take advantage. I feel like I have always gotten great, honest service from Yancey.

Wa
Review №35

Quick service. Prices fair.

Ch
Review №36

That Yanceys are just good honest people

Re
Review №37

Great place! Friendly honest people who really do the their best to solve your problem.

Sh
Review №38

Honesty is their business and they have reached it!

Me
Review №39

Mr Yancey does a fantastic job and his prices are reasonable.

Ke
Review №40

Awesome service and competitive price. These guys know tires.

Ja
Review №41

They do my front end work and I fill secure, Great service, and great service personal, the kind of service we all need.

Bo
Review №42

Great staff and service.

To
Review №43

Very friendly and knowledgeable

Da
Review №44

Fast, friendly service. Down home integrity.

St
Review №45

Good folks, great service!!

Be
Review №46

Great folks doing great deeds

pa
Review №47

Very nice people. Trust them to do exactly what they say theyll do.

Ro
Review №48

Always great service

Sc
Review №49

No need to keep looking these guys are the best in town

Do
Review №50

Outstanding service!

Jo
Review №51

Did not wait long and services were finished quickly.

Jo
Review №52

Best in town

De
Review №53

Found myself a new mechanic.

Pa
Review №54

Honest and helpful.

Je
Review №55

Awesome as always

ki
Review №56

Excellent service

Jo
Review №57

They have always been hones and fair.

Ge
Review №58

Very friendly Christian people.

Mi
Review №59

Very good!!

Bo
Review №60

Great service

Ph
Review №61

Wonderful service

Ne
Review №62

Great service

Information
12 Photos
62 Comments
4.8 Rating
  • Address:4292 Interstate Dr, Macon, GA 31210, United States
  • Site:https://yanceytire.com/
  • Phone:+1 478-474-1660
Categories
  • Brake shop
  • Tire shop
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Payments
  • Debit cards:Yes
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