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Discount Tire
4534 Log Cabin Dr, Macon, GA 31204, United States
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Discount Tire
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dw
Review №1

Good people. They gave me good price and good service. Call first before going.

Co
Review №2

Moses is by far one of the best people there! His knowledge about what types of tires I needed was on point! He was very thorough and professional. He needs his own store! He runs that store perfectly every time I come. Thank you Moses!☺☺☺

sh
Review №3

Made an appointment online for my tire to be replaced. Was in & out in a small amount of time. Was not sure about something, and was quickly reassured & explained in a nice and clear way. Great customer service. Great people.

LA
Review №4

These guys are awesome and very respectful I wont trade them for nothing in the world. Mr Lonnie & Moses I love yall.

Ka
Review №5

Discount Tire employees truly care about their customers, they’ve got great service and great prices. Just recently had a couple tires blow out, and they immediately ordered my new ones and got everything installed in the shortest amount of time. I won’t use any other tire shop than them 10/10.

Ed
Review №6

Friendly & courteous staff. Quick service. Visited to have under warranty tires on my Dodge Ram rotated and balanced. Great place.

co
Review №7

I recently bought a new set of all terrain tires. Toyo open country AT3s to be exact. Before I found my way to discount tire I had gotten my tires valences by two different tires shops that were very well known. I was not satisfied with the ride quality I was getting from the tires so I decided to go and try out discount tire because I’ve heard of their road force Balancing system. I was very pleased I had an appointment at 8:30 AM Saturday and I was out the door at 8:50AM. I was able to watch everything the guys were doing through a glass window. Everyone was very nice and professional. I am one that is very particular about my vehicles and this truck specifically. I will be continuing to come to this tire shop and make them my primary. It is about an hour drive for me but it is completely worth it.

Gr
Review №8

The wife had a screw in her tire, took about 40 minutes but was a free patch or plug saving her money. Warranty is good!

E
Review №9

My experience with discount tire co. Has Always been a good experience for over 25 plus years in several States. The staff at each location have provide excellent service, competitive prices, clean waiting rooms. The staff are always working and not on their personal phones. Just an all-around good company.👍👍👍

ge
Review №10

Lonnie, the manager, was a very honest person. He advised me of the condition of my tires. He even patched one of my tires for no charge.

Fr
Review №11

Bought some bigger tires. Balance was bad. Returned rechecked balancing turned out great.

Cl
Review №12

Everyone were very customer oriented and very knowledgeable with their services

kr
Review №13

The team at this discount tire is the best. They saved my day. I can’t say how thankful I am. They stayed late and found a way to make sure I got home safe. The world needs more good just like these guys. Thank you.

Ju
Review №14

I want to start by saying that until today, I have been using only Discount Tire for years for all new tires, new wheel purchase and all maintenance of my tires. Today I stopped by due to low tire pressure and it was discovered that I had a nail and needed a patch. I previously paid for the road hazard on all tires I purchased and there was only ONE car in the bays. I was told it would be a FOUR HOUR wait and that I could come back at 4:45pm (this was around 12:30pm). How am I supposed to leave & come back with a HOLE in my tire? I am a home health nurse and told the guy behind the counter this and that I was a loyal customer for years, but he totally blew me off!! I went around the corner to the competition and they had more business than Discount Tire, yet said it was no problem, a quick fix and got right on it and I was fixed and gone in less than 20 minutes. Sorry Discount Tire, but you failed today in a really bad way. My experience today changed my entire opinion of this place.

A
Review №15

An impressive operation. Some very knowledgeable tire technicians. Reason for 4 stars rather than 5: they can get very busy, so you may have to wait after you arrive, even if you have an appointment. Best, perhaps, to leave the vehicle with them? Once they get to you, they are quite efficient.

Ma
Review №16

I was visiting for my birthday but also for an interview. I noticed my tire thread was low so I decided to browse around for some new tires. I work in hospitality so I look for great deals and awesome service . Discount Tires came up and I read several reviews about how this business had the best tire deals and some wonderful employees who give excellent service. Well for my entire interaction with Discount Tires they did not disappoint. From the initial phone call I made to them to the very end of my service. This place exceeded my expectations. The facility was very clean and had covid precautions in place. Employees were being flexible to help each other out and handle the needs of the customers. They all spoke smiled and appeared happy to serve. I will definitely recommend their services. Keep up the great work Discount Tires of Macon team!!

Ra
Review №17

Great service. Just a pain getting a flat tire repair because they want you to make an appointment. Kind of hard to plan a nail in the tire.

Sk
Review №18

Great service, even with me running late on the appointment Phillip the salesperson still worked me in with a timely manner. The guys worked on it fast and pleasant to everyone. Very recommended to get tires here at discount tire A+ from me.

Re
Review №19

Super courteous staff service was quick was in and out no problem at all. Would highly recommend and return

Be
Review №20

Discount Tire was BEYOND AMAZING!!! From the courteous phone service, to Phillip at the check in who explained the tire options to me, to Denny who also went above and beyond explaining the tire, tire sensors, and what options would be best for my personal situation EVERYONE WAS SMILING AND WORKING AS A TEAM🤗 Thank you💗- Becky Attwood

Ch
Review №21

They’re always nice, helpful, and fast even when they get super busy.

Se
Review №22

Good communication on repairs and when to expect my vehicle back. Prices are reasonable. Good, clean location.

De
Review №23

Got me in as a walk in after I got a flat tire. Prices were average. Not the cheapest place but the reasonablest. You have to consider they have good quality tires and they have most tires in stock

Aa
Review №24

Visit went well as always.....Philip was very helpful and I have a appointment in the morning to get new tires

Ve
Review №25

Ive purchased tires from them on several occasions. They are very nice people. Ive even purchased s set of rims. I love that i can go for free air as well.

Ch
Review №26

Excellent service every time. I love this company

Ji
Review №27

I been to several Discount Tire stores this visit was as always top notch met their appointment time as promised

Pa
Review №28

Great service. Will come back.

He
Review №29

The people there are friendly and helpful. Will definitely go back if I have a tire problem

Fe
Review №30

I spent a month trying to get my tires fixed at Raffields, only to be brushed off until *next Wednesday. I finally got up the gumption, and used a can of fix a flat to come here after hours. They stayed with me after closing to make sure I was taken care of. Good to know someone cares here in Macon, I am a customer for life.

T
Review №31

Tire Pressure Light Came On Did Not See Metal In Tire Heading Home Helped Me Out Before A Blow Out On A Long Road Pitch Black Since There Is No Spare Tire Thank You Discount Tire Definitely Awesome

De
Review №32

Wouldn’t take my car anywhere else. Great customer service and excellent follow up. They even remind me of when I need to get a checkup! I had a low tire pressure show up and drove in spur of the moment, they pulled me right in, fixed my tire pressure without any charge. This place is awesome! You will always have my business!

br
Review №33

They did not have the item I was looking for but waited on me quickly and were able to answer my questions almost immediately.

Su
Review №34

I was terrified something was seriously wrong. Jeriah fixed a piece of plastic beneath my front wheel that was flapping when I excellerated. He said if happened again let him know and hed put it up on speed thing 😒 the place is wonderful and Im grateful it hasnt happened again😄🇺🇸😷

Pa
Review №35

Very professional and accomodating staff, will definitely continue to use Discount Tire

Ja
Review №36

Price are just to high to be a discount place

al
Review №37

Always prompt, friendly service.

La
Review №38

Great customer service

De
Review №39

My service went. Quickly no down time I got there early, so that actually did help. 3 new tires so pleased with the outcome I am an existing customer so the service was friendly.The setup was different due to covid-19.

Da
Review №40

Great service. They aim to please

Br
Review №41

The guys do a great job of taking care of the car and answering my questions.

Jo
Review №42

Great service and price

Mi
Review №43

I had a very good experience. Bought 4 new tires for my car. I called ahead and the salesman took his time in explaining things and looking up prices. I didnt have an appointment and it was a busy day for them so they told me it would be a long wait, which I appreciated them letting me know in advance.Due to COVID they are doing curbside check-in, so you just pull into the parking lot and wait in your car and a salesperson will assist you. I was was allowed to sit inside and their waiting room is very well set up for social distancing. Their door was left open (allowing for better circulation I assume), chairs were placed more than 6 feet apart, hand sanitizer bottles were available everywhere, and all employees were wearing masks.I could tell they were very busy but they seemed to treat every customer with patience, politeness, and respect. Even with the big sign in the parking lot that says CURBSIDE CHECK-IN WAIT HERE, people still came inside and had to be ushered back to their car. The employees never seem rushed or stressed out even though they were running in and out of the store all day.I was extremely impressed and satisfied by my experience and everything that I witnessed while waiting. I will definitely be coming here again for my car needs.

Ma
Review №44

I came in from having a flat tire knowing I needed 2 tires any way. Long story short I was in and out less then 1 hour. Great service and great price. I will be back for my 4 new tires for my Chrysler Crossfire. Very Happy!!! Highly recommend

De
Review №45

We had a bad belt in our tire while traveling. Even though they were very busy they fit us in. In less than an hour they replaced tire, shined all the tires and sent us safely on our way! Lonnie not only inspected our tire, he replaced the tire personally! Highly recommend this company!

ed
Review №46

This place is only for white people if you are black or Spanish you Have to wait until the white people be Atendde and they take care you later

Da
Review №47

Josiah was very helpful and the prices here are the same or better than their competition. They also have good COVID procedures set in place.Will be returning as a customer.

Kr
Review №48

They are still practicing social distancing and rather they drive your car in the garage the ask you to do it with their guidance of course. They took the time inspecting and rotating my tires. Definitely will come back and use their services again!

Ja
Review №49

Awesome, Awesome place to come buy tires. Staff is friendly and helpful. They tire to get you what you need at a price you can afford. Not in the greatest location but it was worth going!! Would recommend

Al
Review №50

I went to get new tires on Saturday, May 30th. This was my first time getting new tires on my own so i was nervous and not quite sure how the process goes. I called in advance and talked to a gentleman who walked me through step by step on how to figure out the perfect tire for my vehicle within my price range. After our conversation he set up me up with an 11:45 am appointment and I felt very confident with my decision on the tires I had purchased. When i arrived the store was packed with people and I was worried that i was going to have to wait a long time. However when i walked in and told them i had an 11:45 am appointment i was told to wait in my car and someone would be right with me. Phillip came out minutes later and had all my information about my appointment and the tires i had purchased online. I pulled my car in and the two gentlemen immediately started working on my vehicle. I arrived at the store at 11:45am and my tires were completed at 12:09pm. Despite the store being extremely busy the service was absolutely fantastic. I have to commute 50 mins to the nearest discount tires but the reputation and service has never let me down. Thank you team! See you soon.

la
Review №51

Best tire shop ever.Im partial because Im married to the tire guy, however with that being said my entire family and extended only uses discount tire. I trust their knowledge and expertise with my vehicle. I also trust that they have the best prices around. I can go to any Discount across the nation and expect the same service as well. They really put in a lot of hardwork for their customers and truly want to see you safe on the road.

Gr
Review №52

Always a pleasure dealing with these guys. Great service with multiple options and always a great deal.

Si
Review №53

Always pleasant Teammates with great attitudes and service!

Pa
Review №54

Life savers

Pe
Review №55

Let me start of by saying if I could give a 0 star I would. My daughter evacuated the Georgia coast due to mandatory evacuation. She is a military dependent whos husband is deployed, traveling with 2 children (3 years and 1 year). Her tire lost 15 to 20 lbs of air so I had her go to the closest discount tire as I have always had good service there (at alternate locations) and the tire repair is usually free. However the individual that help her at this location, while he was friendly, was completely incompetent and basically stole from a military member dependent in need. He supposedly check the tire and said he couldnt find anything wrong, filled the tire with air and told her that will be $10 for looking at the tire, but he wouldnt charge her for the air. She paid as not to cause a scene, but when I heard of this I called my local discount tire (in Texas) to make sure my expectations were correct that they should have looked at the tire and repaired if need for free, and air is always free. The manager assured me this was the case and that this is a company wide policy not just Texas. We proceed to look the ticket up in the system and come to find out there is no record of the service which tells me this technician may have just pocketed the $10.I would of had problem with the $10 if he actually took care of my daughter and grandchildren in their time of need. But he did nothing. She then went to Wal-Mart service center were the immediately found the problem, and also charge her $10, but this time the tire was repaired.I realize this may be an isolated instance, However, I will find it hard to ever use any discount tire again or recommend them to friends and family after this type of behavior, completely unacceptable.

Ja
Review №56

Very helpful.

Ja
Review №57

Ive always had a great experience at this Discount Tire location. They always steer me in the right direction. Affordable tires, good advice, and great service, you cant beat it! Also, if u open an account w CC u get 6 months no interest on a new set of tires. No brainer. Check em out.

Ji
Review №58

They are all bending over backwards to help meet my needs

Yo
Review №59

I go to this location since 2015, Im very happy on every visit.

Li
Review №60

They were nice and fast.

Do
Review №61

Very good service. Employees are friendly and helpful.

Ma
Review №62

I have 5 vehicles that are serviced by DT. I am a very loyal customer and have had referrals who became customers. My young daughter had a tire that was in need of repair or replacement. I explained this to the man at the counter. I did not want her to continue to drive the vehicle as it was a hazard. I was told I needed to make an appointment and that it would be 2 days before they could get to it. The fact that I was treated so flippantly when they werent even very busy just bothers me to the point that I will no longer be a customer of DT. Nor will the referrals.

Sa
Review №63

Such a courtesy to be able to have your tires checked for free.

c
Review №64

Just like Texaco!!!You can trust your carTo the man who wears the starTe great big Texaco starYou can trust Discount Tire with your car!!!

To
Review №65

Had every size tires I needed

Ze
Review №66

Always the best service

Ka
Review №67

This place is always friendly. They fill air in the tires at no cost to the customer and even patched one of my tires for free. The wait was a little long, but that was to be expected. Great service and people

Ab
Review №68

I have been to the Macon location multiple times. Every time the customer service has been excellent. Micheal assisted me I getting a new set of tires. He took extra time to answer all of my questions and explain everything. The process of switching the tires was quick and painless.Great overall experience!

ra
Review №69

Love it there.... Very nice people... Good timing and they plug your tires for free and rotate your tires

sh
Review №70

There high, but good service

Em
Review №71

Very friendly and professional. Had my back tires changed in less than 20 minutes!!!!

Sh
Review №72

5 star service

Su
Review №73

Need some help really bad

Di
Review №74

Great service! Assessed, instructed, sold, installed and right back on the road again in about an hours time. Trustworthy out of town service with a hometown location.

An
Review №75

I cannot recommend this store enough. I had a screw in one of my tires that was over 2 inches long and they patched my tire and tested it before giving my car back. After determining that the tire was still leaking, they ordered me an exact match for my tire that will be here by early next week. The Assistant Manager, Phillip, was so patient and kind with me during my many phone calls back home. I felt so comfortable and well taken care of at this shop. 10/10 would return and use them again.

Kr
Review №76

The customer service is great. Ive bought tires here and I wasnt there all day. The guys are very informative. Just an overall great experience. I will always shop here.

St
Review №77

We were on a road trip and our car was in desperate need of tires. Kyle and Chad worked diligently to ensure we could continue our trip safely. It was very apparent our safety was their top priority. Thank you for being a great team for a great company! For anyone in the area I would highly recommend this team and trust them with all my tire needs!

So
Review №78

Very Professional, Speedy, and had my truck tires in stock, hard working, friendly staff.

Jo
Review №79

Great service

Co
Review №80

Great no complaints

Hu
Review №81

Best place to get tires replaced! Prices are reasonable, and the replacement certificates are so handy! I have checked other tire-replacing places including my Toyota dealership and all them offer replacement warranty on pro-rated basis. I have had to use the warranty to replace 3 of my tires in last 4 years so would highly recommend.The customer service couldn’t be better! Free tire rotations, air checks and flat tire service. What more can you ask?

La
Review №82

I highly recommend.

A.
Review №83

Tremendous customer service. Brand new fan.

Ca
Review №84

4.5 stars. Super friendly and helpful.

Ke
Review №85

I have always had such great customer service every single time I go there! The guys there are super friendly! I absolutely love going there! Not to mention, their prices are super not expensive!

Ji
Review №86

Great place very friendly

Ed
Review №87

Quick service. Personable professional staff. Decent prices. They have my business whenever possible.

Ch
Review №88

This is the Best tire place in macon georgia thank you Lonnie ...went to other local tire shop only to be told they will be closing in thirty minutes and couldnt be seen today so I come here and got it all taken care of. On top of my tire being fixed I must add that this employee couldve sold me the wrong tire n I wouldve never known but lonnie says I just want to make sure you guys are safe and went above and beyond customer service clean facility and running well with covid-19 p.p.e

Ly
Review №89

I want to commend the staff at this particular store! They got me in and out in a very short amount of time. The staff was super friendly and helpful. Mike the store manager, was even more helpful for me today. I was told by Phillip yesterday while getting my tires put on my truck, that there was a warranty replacement on one of the tires. I was like, oh okay... so I get some money taken off my bill.. He said it should be reflected on my invoice from Dicount Tire Direct.. I was like okay .. I do not remember seeing that. Will check it out.. Checked it out this morning, it was not there.. Called the store & Mike the manager got it straightened out for me and they took one of the tires off my bill. I am a definite repeat customer.... Thank you Phillip and Mike, and the young lad who did the job of putting the tires on my truck.... :)

Ma
Review №90

They take excellent care of their customers. Prices are reasonable and they get you done and on your way QUICKLY. Highly recommend.

Go
Review №91

Everyone is very professional and have great recommendations on what best. thanks for the new tires i appreciate your service.

Ji
Review №92

The prices are good. The service is impeccable. Wait times a little long but only because they so busy which shows their service. Recommend for everyone. Clean bathrooms and showroom.

Re
Review №93

Prices are good, people are nice and accommodating. The nearly 3 hour wait for 2 tires that they already had in the store, to be put on the car, was downfall. Otherwise; a nice place with clean restrooms.

Mi
Review №94

Professional, courteous, and candid. I always go to Discount Tire Company and I will continue to do so.

Li
Review №95

HORRIBLE CUSTOMER SERVICE

Ju
Review №96

Discount Tire is the Best! Professional, knowledgeable employees, reasonably priced & fast! Love them, wouldnt trust my car to nobody else!

Al
Review №97

Awesome service as always! Literally 15 minutes in and out!

Ha
Review №98

7-2020 I went in to get a tire fixed when I was done I was ready to pay and found out they did it for free, give these guys a chance at your tire business.Previous post - I want to give an extra gold star to Calvin and the crew in Macon. I have bought tires here many times but I want to mention my most recent experience. I bought a new set of tires for my Kia some time back. I had one of there tires go down on a Sunday when they were not open so I had to stop by --- and it required a new tire because of location of the screw in the tire. I purchased the new tire from ---- and kept my old one from Discount. My tire light came on 2 days later so I went in to have Discount check my air pressure and mentioned my Sunday tire problem. They checked my purchase and my tread on the old tire and was able to give me a prorated refund on my bad tire. They have great prices and warranties on their tires! There is generally a long wait but that is because they have so many customers. I usually call ahead and set up an appointment, even if it is just an hour or so before I go, this helps get you in line. Thanks Guys!

Do
Review №99

Very helpful

Do
Review №100

I made an appointment and they got in right on time. Was in and out in 45 minutes. Great customer service from everyone on the staff!

Information
54 Photos
100 Comments
4.5 Rating
  • Address:4534 Log Cabin Dr, Macon, GA 31204, United States
  • Site:https://discounttire.com/store/ga/macon/s/1803?y_source=1_NjI3NTkzLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 478-757-1868
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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