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Sandrof Auto Center
3725 Wards Rd, Lynchburg, VA 24502, United States
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Sandrof Auto Center
Comments
Ja
Review №1

They were very professional and timely. The repair work was remarkable! My vehicle was cleaner upon return than when I dropped it off!

Mi
Review №2

Great work! I would recommend to anyone looking for auto body repairs!

Me
Review №3

I was recommended Sandrof by my insurance for collision repairs. They took about three weeks to repair my car. On the day I picked my car up, it drove fine until I parked it for a few hours. It wouldnt start after three tries and finally on the 4th try it barely started. I called Sandrof and brought my car back. They looked at the car and I was told, This is normal. All car batteries die after we unhook everything and they sit for a little bit. Its all fine. I said okay thank you and was on my way in ten minutes. The rest of the week my car continued to barely start and flash battery warnings and say it was conserving battery power. Finally on Sunday, I didnt drive my car all day and Monday morning it completely died and would not start at all. I immediately called Sandrof and was told they did not check the year of my battery and therefore, my battery just needed replaced. When I pointed out I did not have this problem ever, before dropping off my car and I was told the battery dying always happened I was told to take it up with my insurance.

Ke
Review №4

Sandrof did an amazing job with my car after an accident, the repairs were done early and they kept me updated through the entire process via messaging system. They even helped me by repairing a few minor things from a previous accident that was left half completed by an auto shop out of state (via insurance). The customer service was equally impressive, the women that worked with me were both professional and knowledgeable and kind.

Ji
Review №5

This is not a review as much as a testimony. My daughter is a student at LU. We are from PA so we went on a recommendation from her coach to fix a bumper. We received a initial estimate that we agreed to only to find out there was more extensive damge that cost more than I could afford.I called them telling them I would need to get the car to which they told me they couldnt return the parts ordered. I informed them I wouldnt be able to afford that and I had a guy here in PA who could do the work for me.Kristen was a life saver and tirelessly worked to get the manufacturer to take back the part, and even did not charge us to reassemble the car, but asked us ti make a donation to a charity on whatever we thought we were going to pay for the reassmbly!I am so thankful for their work and understanding.Nothing but class!

CJ
Review №6

Excellent customer service, frequent updates on the repair, vehicle was finished within the expected timeframe (actually early), quality work.

Ka
Review №7

Great service! Friendly and professional staff.Would not go anywhere else !

Mi
Review №8

Beautiful auto body work done. My auto looks like it just came out of the dealer showroom. Excellent customer service. Wonderful professional knowledgeable staff. Highly recommend

Ka
Review №9

The staff was exceptional and so was the body work that was completed on my truck. I highly recommend Sandrof to anyone looking for repairs to their vehicle.

Je
Review №10

They do extremely good work! I 100% recommend!!!

Ki
Review №11

I am a first time new (used) car owner. When my car was hit just four days after getting it, I was devastated. Thankfully, the damage was minimal, but still needed repairing. Sandrof scheduled me in a timely manner and my car was done within two days. I was so excited to have the car back and it looks even better than when I brought it in! I am amazed at the efficiency and am so thankful my mom recommended your business. Thank you all so much!

Al
Review №12

The shop went above and beyond on the customer service side to help me move the stuff in my car to the rental and they even help me move my car seats which is a hassle and a half. They were great with my kids when they were being crazy and the quality of their work is above par. I would definitely recommend the shop

Ry
Review №13

I appreciated both their automated and traditional communication about the process. I was a bit disappointed with the time required for repairs, but I loved the inherent integrity that they held the car an extra 6 days to make sure a detail I would never see was repaired to factory specs. I drive a MINI for which parts are difficult to get promptly in Lynchburg. The front office staff walked the extra mile to make me feel seen, heard, and understood. They let me leave my rental car at their shop and took care of getting it back to Enterprise.

Jo
Review №14

Prompt, friendly, excellent, non judgmental service.

Ad
Review №15

Repaired well and earlier than quoted. Great communication and the people at the office are awesome.

Pa
Review №16

I had the most pleasant and professional experience imaginable. The entire staff was extremely helpful and pleasant and the repairs to my car were completely well ahead of time and looks better than before!!!

bi
Review №17

Job well done. On time, great customer service.

Na
Review №18

Work efficiency is too low

Ka
Review №19

The staff and work completed was exceptional.

Mi
Review №20

They did a great job with the hail damage on my car. Very professional, courteous, and kept me informed throughout the process. I highly recommend Sandrof for all your auto body needs!

Cr
Review №21

Wow you talk about ownership and a great group of people to work with. Quality work that matches what you recieve from the factory. Could not have been happier.

Th
Review №22

Very well done and professional. While I dont anticipate another accident, I would go back to them without question.

Ro
Review №23

Hood repaired by Sandrof. Small perfection noticed a few months ago. They fixed the issue no questions asked for free! Extremely pleased with their work and dedication to quality work.

Da
Review №24

I brought my car in to get a small dent in the hood repaired. The customer service was incredibly friendly and helpful. When I picked up my car, not only was the price exactly what I was quoted, but the entire hood looked brand new. Not only was the damage area repaired, but it was obvious they had put extra effort into removing other chips, dents, and scratches that were unrelated to the dent. The paint matches the rest of the car perfectly. I am incredibly pleased and impressed with my experience with Sandrof.

Bu
Review №25

Super work

Ni
Review №26

Very informative very professional very polite

Bo
Review №27

Had damage to my brand new Mazda 3. Sandrof repaired it quickly and the color match was perfect on my pearl white paint! Definitely reccomend!

Jo
Review №28

If you dont have big damage dont waste your time with this people!

Pr
Review №29

Mixed experience for me. When I took my car for repair, the repair wasnt that great. Had a long weekend so took my car back. I did complain and after that they repaired it to my liking without charging a penny. Would have been great if it was repaired on first go. Staff are courteous and polite though.

Al
Review №30

I went into Sandrof after the plastic sheild on the bottom of my car came loose. I explained the problem to the man at the front desk and he quickly got up, followed me to the parking lot, and secured the part free of charge. They could have made it into an expensive fix, but did the exact opposite. Fantastic service and so helpful! 5/5.

Ha
Review №31

I got rear ended and it tore my trunk and bumper and a whole lot of other things up. Brought it to Sandrofs and they got my car going good as new def recommend

La
Review №32

Excellent service, very professional and at the same time personable.

La
Review №33

They are awesome

Wi
Review №34

Great customer service… Great prices… Great combination !!!Highly recommend : )Wilson Blanchard

St
Review №35

The best auto paint shop around.

As
Review №36

Way too expensive :(

Sh
Review №37

Smh took my range rove to get back bump fixed went to pick it up an wouldnt start they all under to hood thinking they mechanics I thought they a body shop trying to tell me it was already like that #### it was fine before it got there then I talked to the ####### owner I should of just talk to a brick wall basically called me a lair it aint about da money its the principle so I had fix it my self so at da end of the day I wouldnt let them paint my grandson bicycle! So sandrol #######! An da reason why I gave them a 1 star is thats the only way you can post sumthang More like -1

Si
Review №38

Nice staff, great workmanship.

Ro
Review №39

The Sandrof Team was prompt and professional in both the work and explanation. Although I hope we will not have to use them again (because of an accident like this time ;)), they would be our familys first choice for auto body work or repair!

Je
Review №40

Good auto body work

Ph
Review №41

Good auto body shop

Ro
Review №42

They are not treating me right. Theyve had my car for over a month and have not called about anything. I have called them several times.

La
Review №43

Great people

Information
2 Photos
43 Comments
4.5 Rating
  • Address:3725 Wards Rd, Lynchburg, VA 24502, United States
  • Site:http://sandrofautobody.net/
  • Phone:+1 434-239-4442
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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