Love the employees, strong dislike for the manager. She never smiles, is always rude and just seems like a very unhappy person. I get the vibe that she does not want to be there, at all. I’m a regular so I’ve been there a few times and I overhear the manager disrespecting a wide variety of customers and staff constantly. Store associates who don’t make their customers feel welcomed and uncomfortable discourages business
I am a licensed hair stylist, and I come in reguarly to purchase products for my salon soley for convenience. The manager, whom goes by the name of Kara is extremely rude and dismissive to her customers. As someone who comes in several times a week I have seen the store manager (Kara) always chatting with an older man. This man is present almost every time I walk into the store. I once asked this man for assistance assuming he was an employee of the store, to learn that he is not affliateed with the store at all. She seems more interested in interacting with this man than engaging with customers that may need help. This store could use a refresh in management.
The manager here is very rude. She was looking at her phone the entire time. She also spoke in a very fake Spanish accent to me when I walked in. I found this to be very offensive because she switched it up when speaking to someone els. Does she not think I’d understand her? Does she think all Spanish people sound like that? I’m never coming back here again.
The best place for a professional to shop
Best place for a licensed stylist to shop.I started shopping here in 2005.I also used to work here thats how much i love this place and hair products.
A plus excelent products and and all the girls are very helpful.
STORE MANAGER VERY NICE AND HELPFUL
Great store for Professionals and Salons
The Ladies are very helpful and friendly. I love going there to get my hair supplies 👏🏼
Great place,excellent workers
Good place. They help you out if needed
Love these girls they go out of their way to help me. Always a good experience😉
Professional products 👌
Love this location. Employees are always helpful, they go above and behind to find what I need if its. It directly available.
Very rude and miserable
I love this place,great customer service,always have a good stock of colors.very nice employees, No problem with returns.highly recommend.
Friendly and knowledgeable workers!
Great store friendly helpful staff
Awesome location excellent staff!
Employees are so helpful and sweet
Staff is very helpful
Friendly and clean
Great service
Great
Excellent beauty products !!