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Best Buy Motors Super Store - Louisville KY
10209 Taylorsville Rd, Louisville, KY 40299, United States
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Best Buy Motors Super Store - Louisville KY

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Pa
Review №1

Awesome customer service and selection. The Lev and Edgar guys are superb, very responsive, patient and knowledgeable in what they sell. Im very happy with the purchase of my new wheels. Post purchase follow-up and service is another huge plus with these guys. Will definitely be back for my next vehicle and service for years to come.

In
Review №2

I had my BMW serviced and the service is simply impeccable! From the moment you walk through the door, they may you feel at home. I recommend their services to anyone. Whether looking for a car or general car repairs. They are worth your time! Please check them out for all of your automobile needs!

Er
Review №3

This is an absolutely wonderful place to buy a vehicle and to have it serviced. They are honest and treat customers with respect.

Re
Review №4

Best Buy motors !!! I won’t go anywhere else when it comes to buying, repairs, anything has to do wit a car!! The best place I’ve ever been to . Best experience. Great people, great customer service.I went to Lexus to get my dad car repaired “ a Lexus” they told my father he needs a new motor put in ....🤔 $16,500.00 or used for $6,700, . I took the car to Best Buy and they repair the car like new for $375.00. I wouldn’t recommend any place else .

Ca
Review №5

Love this place. Got my second car.

Na
Review №6

Wow I love this place!! This is my second time bringing my 2007 Cadillac SRX to them. First time was last year when no one in town could fix it when the key wouldnt come out of the ignition but they did at Best Buy and no problems since. Now this time I took it in and Chad let me know it had so much going on it really would be more problems getting it fixed. We bought a minivan from them 2 years ago and havent had any problems with it. Thank you so much Chad for your honesty! You have a #forever customer!!

Le
Review №7

Wow amazing dealership!!! Evan was so amazing helping us find a vehicle for our family. He listened to our wants and needs. Curtis was awesome helping us get a loan. We cant wait to bring our other vehicle to be fixed by them. Kenny did a excellent job detailing our van. I would highly recommend them for a vehicle. Thank you guys so much from Devon and Nakita Hall.

An
Review №8

Chad was excellent in helping me with the Indiana dealership I bought my car from. He helped me navigate through the process and even sent estimates of the problem that needed to be fixed to them. My 2 day fix was resolved within 1 day!! Absolutely made my day! Thank you. 5 stars⭐⭐⭐⭐⭐ and you now have my business in the future.

Ja
Review №9

These people are honest as can be and appreciate your business. I stopped by with a car issue in the middle of the day and they told me they may or may not be able to look at it in the time I had, and that it would be best to come in the next day. When I arrived the next morning, fifteen minutes before they opened, someone came outside to greet me and my car was in the air quickly. They found my problem (a rock rattling around causing scary noises) and didnt charge a thing. Its weird to say that I look forward to going there for a bigger issue, but I have confidence theyll do a good job and charge fairly!

Br
Review №10

I had an outstanding experience with this company. The selection of vehicles was great and the entire staff was very courteous and diligent. Not only did they find me a car newer and nicer, they also got me an amazing interest rate with very affordable payments. I would highly recommend this company to anyone who has had to deal with waiting hours on end at a big dealership who is only worried with making a sale and not what you want. Go here instead. Best Buy Motors was the best car buying experience Ive had.

Je
Review №11

The guys there are GREAT. Helped me tremendously.. Great cars, good deals. Excellent customer service.. And above all HONEST

Ka
Review №12

Wonderful dealership as well as service department. Honest trustworthy owners and staff. I would recommend anyone to buy a car here and feel confident that they are buying a quality vehicle. They do not put junk on their lot and will willingly show the CARFAX. Service dept is honest and trustworthy hard working people. If you are in the market for a decent used vehicle, stop here first!

Th
Review №13

The staff at Best Buy Motors were great. The where honest and did a great job of picking the perfected for me at the right price. The car didnt have a spare rim & tire initially but Edgar was on it and order my spare rim & tire at no extra cost to me. They have a friendly staff and the service was excellent. They even have a service center were I can take my car for maintenance when needed. I liked my experience so much that I recommended a family member who ended up buying a Car from here as Well! If you are in the market for a new vehicle I recommend that you give Best Buy Motors a try!

To
Review №14

I had service done on a few of my vehicles. It was the best customer service experience. Nice friendly guys with a reasonable prices. Fixed my car very quickly, chad is very knowledgeable.

Br
Review №15

Me and my family have purchased 5 cars from best buy motors and every one of them have been perfect. The service here is awesome and I will never buy a car from any where else. If you want it he can get it. Honestly the only car lot I trust.

Ev
Review №16

We recommend everyone should purchase their cars from Best Buy Motors! You never have to worry about what youre getting. They have always been extremely fair and honest with every deal. Cant go wrong getting a car from the awesome staff at Best Buy Motors!

Ra
Review №17

After shopping for a car for over 2 months and getting anything from high pressure salesmen to dealerships that gave me the run around all day long, I finally found Best Buy Motors. This last Saturday I actually had an appointment with yet another dealer but decided to call Best Buy Motors first. Im glad I did! The entire experience was handled easy, and stress free-online! They even had the car I was interested in waiting for me to test drive when I got there! I have already told everyone at work about my experience and would recommend anyone tired of the same old high pressure stuff at the big name dealers to come here and see the difference!

Na
Review №18

I am transportation manager at Access Care. Most of my buses were at service with Best Buy. They are the most honest, reliable and responsible people. Love working with them. Best partners for my 13 buses fleet. Thank you Team Best Buy!

Vi
Review №19

I have purchased both of my cars from Best Buy Motors. The last car I purchased was a 2013 BMW X5. We got it for a great price and the car was in perfect condition, thanks to the service performed on the car by the Best Buy Motors team. Overall, they provided an exceptional customer service and experience. It was a knowledgable and friendly team and environment that made me feel comfortable throughout the process.

S
Review №20

Most amazing car buying experience. I didnt feel any judgment based on my credit, and they got me in the exact car I wanted. I recommend them to anyone looking to buy a car. I will most definitely be a returning customer

Ma
Review №21

Best buy motors has the best and most honest service around. Ive used them to repair my commercial trucks and can rely on them to get us back on the road in no time. Edgar is a very knowledgeable and honest salesperson, a rarity in that field! When I need to purchase or repair a vehicle best buy motors is my first and usually only stop.

Mi
Review №22

Chad and Karla are awesome!!!

Ry
Review №23

I have purchased three cars from Best Buy Motors and do not plan on purchasing anywhere else. Excellent service before and more importantly after the sale. This is how a car business should be!

Th
Review №24

I admit I was very upset when I realized Its time to sell my Chevrolet, but it was my time to move on and buy a much comfortable car for my whole family. Visiting Best Buy Motors Super Store wasnt in my plans, but my husband told me to check this place too. He was right, if there are great car dealerships- than this is one of them. Great people, good prices and most importantly the dealership was nearly my apartment. The same day I was contacted by someone from repokar com on a facebook group, they advised me to put my car at an auction and see how it works. Ive sold my car easily, with not to much paper-work which is a big plus. If you want to sell your car than choose two of these places, you wont regret!

Ca
Review №25

I have had two cars detailed by Best Buy Motors, I also find them very helpfull when looking for a particular type of auto. Everyone is very friendly and I always feel welcomed.

Jo
Review №26

I purchased a 2006 BMW 330I from Best Buy Motors in Aug 2014. The attention I received from Edgar while visiting the lot was exceptional. He was extremely informative on the condition of the car by immediately producing the carfax history report without delay. He even went further as to help explain the different things to look out for when researching this specific vehicle and gave me best suggestions on the year/model to pursue based on his extensive experience. More than that he showed me some other comparable examples form other lots with availability to help me understand the pricing structure of the car in the current market. I never felt like I was actually being sold a car. Rather I felt like I had someone on my team who knew what they were talking about and had my best interests in mind.Once I was confident in my decision it was time to pay for the vehicle. At this point in my life I had never had auto credit and my credit score was questionable. Edgar worked extremely hard shopping for lenders on my behalf. He ended up getting me approved from a credit union which was awesome. However, I ended up finding a different lender to use throughout my own research. When explained this to Edgar he greeted me with nothing but smiles, happy in the fact I found a more competitive rate.When I pulled off the lot in my new car a feeling of excitement came over me as I felt this was a milestone in my life. I had been saving up for this car for a long time and finally establishing auto credit was very important to me. But Edgar did not forget about me after this transaction. He made a point to follow up with me to ensure I received my tags and that my experience was satisfying.I am happy to say that I have had zero issues with my 2006 BMW 330I. For anyone out there looking for a car Best Buy Motors is the place to go. They have a wonderful selection of meticulously hand picked vehicles to fit everyones budget. You will be treated with respect and kindness and feel like part of the family. Edgar will make sure you are satisfied in your purchase 100% before accepting payment of any kind. And will continue his follow ups even after the sale to ensure customer satisfaction.

Br
Review №27

Great car buying experience. Beautiful car, excellent service, wont hesitate to buy from them again. Edgar runs an excellent business.

Ro
Review №28

Edgar was my sales rep at H.H. Gregg and he was my customer at Verizon. He has always been honest and sincere. THANK YOU

We
Review №29

Im from Illinois .Searching for car over internet.Best Buy Car from my own experience, have something else.They have great and BEST sales service.Very nice people.Thank you for quick response.

Ca
Review №30

My auto repair experience was great! I saved over a 1000 dollars by choosing Best Buy Motors to service my BMW instead of the Stealership (BMW Dealership).

Ce
Review №31

I bought a Honda Accord from them and got it serviced by them also great people working there highly recommend them.

Ad
Review №32

I purchased a 2006 Audi S4 from Edgar with cash and was very happy.

Ty
Review №33

This was THE WORST experience Ive ever had dealing with an auto shop. I was reccommended by a family friend to take my car here to check on a rattling noise in my car, they had my car for 3 days going on four, kept lieing to me telling me they will call with updates and never did as I needed transportation. When I came in to personally check on the whereabouts of my car the manager acted offended that I wanted to know what was going on with my car and after 3 days of having it on the 4th day he still didnt have an answer for me. Another employee proceeds to shout and be rude because he saw his manager couldnt answer the concerns I had about my car so he shouted just take the car and be done!! make sure he can drive it so he can go somewhere else. Took my car to THOMAS POUND AUTOMOTIVE and they had my car fixed in an hour and a half and havent had an issue since..bottom line is this place is BOGUS!! And will have you car leaving worse than when it came in. save yourself the trouble. #Sketchy

Ja
Review №34

My car looks brand new---better than new!

Bo
Review №35

Excellent service at a fair price!

Br
Review №36

A+ in my book! Great people!!

Sh
Review №37

Attentive service

ge
Review №38

Good place, good job 😉

Se
Review №39

All my personal car I buy from here

Gi
Review №40

Best auto store in louisville

Va
Review №41

Ok

Sh
Review №42

Awesome experience !! Good people!!

Ar
Review №43

Best service!

Wi
Review №44

Always ask for the carfax

Information
7 Photos
44 Comments
4.8 Rating
  • Address:10209 Taylorsville Rd, Louisville, KY 40299, United States
  • Site:http://bestbuymotors.com/
  • Phone:+1 502-266-5161
Categories
  • Auto machine shop
  • Auto dent removal service
  • Auto electrical service
  • Used car dealer
  • Auto repair shop
  • Brake shop
  • Car dealer
  • Car detailing service
  • Engine rebuilding service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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