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Roxbury Jewelry
550 S Hill St #515, Los Angeles, CA 90013, United States
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Roxbury Jewelry
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Je
Review №1

We were unfortunately one of those weddings that was scheduled during COVID, but Im so glad we had Jeremy to take care of all our ring needs! He went above and beyond to get my ring cleaned multiple times, including right before our big day. All the cleanings were done the correct way, nothing quick that just lasts a short time.His custom work and customer service during and after makes him our go to person in LA =).

Jo
Review №2

I could not recommend Jeremy more. First class service from start to finish. He went above and beyond to help find the perfect diamond. I learned a ton from him throughout the process and would HIGHLY recommend him to anyone. Just an all around genuine honest guy who wants you and your significant other to be happy. The ring is BEAUTIFUL.

Ma
Review №3

Roxbury is THE place to get high quality diamonds, precious stones and jewelry. Jeremy has helped me with everything from my wifes engagement ring to various milestone jewelry gifts. He is patient, extremely knowledgeable and always willing to create exactly what youre looking for at a price thats very reasonable and competitive with the market. I highly recommend going to Roxbury for all of your jewelry needs!

Al
Review №4

We had such an INCREDIBLE experience at Roxbury Jewelry! I truly cannot speak highly enough of Jeremy. First and foremost, he is a great person, which I think can be very challenging to find in a jeweler. We could tell from the beginning he wanted to make sure we knew what we were purchasing and that it turned out exactly how we wanted. He went out of his way to customize our engagement rings and wedding bands, and went above and beyond throughout the whole process, including creating a whole new band for us when we wanted to make changes- free of charge. He is attentive, honest, genuine, and has BEAUTIFUL jewelry. We will only be using Jeremy for our fine jewelry from now on! Thank you so much for all of your help!

An
Review №5

Jeremy was great!! I went into the engagement ring process not knowing much, but came out sounding pretty competent. He was not salesy at all, and the first time I went to his store, he mainly just wanted to teach me about diamonds, which I appreciated. I would definitely recommend him to anyone shopping for an engagement ring.

Ca
Review №6

Jeremy helped my husband make the perfect engagement ring! He was very knowledgeable and helpful, and provided great customer service. When my ring was a bit too big he came to our place to pick it up, re-sized it, and then dropped it back off to us.We also got both of our wedding bands from Jeremy and I get so many compliments on my set. Definitely recommend Roxbury Jewelry!

Al
Review №7

Jeremy and the service there was first class! During my visits, was never rushed, took the time to explain everything (even though I already had a good idea of what I wanted), sent the ring back free of charge to make a minor correction that I thought would make it look better, and followed up later when we were ready for our band discussions.One thing I really liked was the fact that they had many diamonds on hand, so you knew exactly what diamond you were buying vs. looking at the diamond specs and diagrams online and deciding. There is something about being able to see what you buy that I really wanted to have. Their pricing is very competitive with what people charge without seeing the diamond so Id take a look here as well!

Je
Review №8

Super easy! Shopped around a bit but Jeremy got me a great price on the diamond engagement ring. She couldn’t have been happier with the sparkle and shape. Jeremy sat down with us and explained everything out to me before and it worked out exactly for what we wanted and within our budget. Heard many horror stories about other Jewelers trying to up-sell, but not here. Really can’t say enough great things about working with them.

Br
Review №9

Jeremy is an amazing guy and runs a top notch and quality driven business. He was referred to me from a friend and I could not be more please to have gone through buying my engagement rings with Jeremy and Roxbury. He never once oversold me and explained diamonds and the diamond industry so that I was informed on what I was purchasing.Jeremy is extremely accommodating and made time to meet with me on my schedule. (You never see that anymore.)Upon, dropping off my rings he met me in my neighborhood and even explained where I could get my rings Insured.I will 100% be returning. Jeremy, you have a customer for life in me. Many thanks!Bryan D

mi
Review №10

Jeremy is great. Needed an engagement ring and knew nothing about diamonds. Jeremy gave a really good at explaining the 5 c’s. Really easy to understand. He always kept in mind what I wanted and really helped me find the right diamond ring. Was really good at communicating with me throughout the process. Would highly recommend this place!

Al
Review №11

Jeremy and Briana were so helpful in making my custom wedding ring. I wanted it to curve precisely around my engagement ring, and they sent me a CAD image ahead of time to make sure it was exactly what I wanted. The ring came back and it was great, but too tight. So then they stretched it, but it didnt hug my engagement ring perfectly. One last adjustment, and its perfect now! I share this because Jeremy and Briana were totally understanding throughout this process, and Jeremy even made two trips to my apartment to drop off/pick up the ring. Excellent service!

Br
Review №12

Jeremy was excellent! He was a referral from my brother who had a great experience as well. He explained everything with my process for an engagement ring - one of the most important purchases, was helpful from start to finish, and gave me options of price range within the cut I wanted.Top Notch product and service!

Ga
Review №13

I have had two really great experiences here so far. I worked with Angela and she is super friendly and helpful. They have the best selection of jewelry. I love that it is family owned and you dont just feel like a sale when you are buying here. They also have the best financing options ever! I love supporting locally owned businesses and this one is definitely a place to support.

Ha
Review №14

Very pleased with the custom ring design Set came up with, taking a few rounds of inputs along the way. He worked with an existing set of stones and optimized their aesthetic. Final product was very attractive and well-received.

Ma
Review №15

Buying an engagement ring can be stressful but thanks to Roxbury it was a very enjoyable experience. Jeremy gave me his best advices while respecting my choices. I ended up with a ring that exceeded my fiances expectations.

Ke
Review №16

I’m very impressed with my engagement and wedding ring. I also love my husband’s wedding ring.My husband worked with Jeremy to make the perfect engagement ring for me and Briana worked to make the perfect wedding ring to compliment it. I’m in love! I highly recommend Roxbury Jewelry!

Br
Review №17

Jeremy was a pleasure to work with. No one else I trust more than him! He is very patient and knowledgable. Hes not out there to make a quick buck. Highly recommend Roxbury Jewelry.

Da
Review №18

Elliot and Jeremy were the best! I had my rings resized and re-set. They look beautiful, brand new and fit perfectly. Highly recommend!!

Bl
Review №19

Cant recommend Roxbury enough. They made an intimidating process as smooth as it could be. We couldnt be happier.

No
Review №20

Chris is awesome, super patient and knows his job.Whatever you are looking for he has it or can make it.Hes the only jeweler for us.

Mi
Review №21

They have the best quality and designs! Excellent service!

Al
Review №22

I was referred to Jeremy on a great review from a co-worker while shopping for an engagement ring. While I surely was not one of his highest end buyers, he kindly and patiently walked me through everything over multiple visits of me being wishy washy, and helped create a custom ring that we are both still excited about two years later, all for a very reasonable price. He then also helped us with our wedding bands as well and was once again prompt and patient with us. Id definitely recommend him to any friend!

Ri
Review №23

I was getting engaged and wanted to get a very special ring for my fiance, but also wanted a great deal. I found a very special diamond from a guy on craigslist (not kidding). I met the craigslist guy at Roxbury Jewelry to make the transaction. He bought the diamond from Jeremy at Roxbury earlier, and that was a safe place to do the transaction. I bought the diamond and a simple setting to get the big job done. After I popped the question, my fiance and I went back to Roxbury to pick out suitable engagement and wedding bands that fit the diamond. Jeremy was very, very patient with my fiance. He had a great selection of rings, and was able to customize almost anything. My fiance picked out awesome matching wedding and engagement rings, but she wanted it customized some. Jeremy customized it perfectly and had it ready as promised. My wife (now) is thrilled with the rings, and they look beautiful on her. Thanks Jeremy for your help and patience. Youve got a great team, and you really do this world a service!

Ke
Review №24

Top notch white glove service and unbeatable wholesale prices. For small gifts to large purchases Roxbury is where my family goes for all of our jewelry needs from engagement rings for my wife and I to diamond studs to necklaces and bracelets. They have it all!

Ch
Review №25

I can’t say enough great things about Jeremy at Roxbury Jewery. I had a very specific type of blue sapphire in mind for an engagement ring, and after a few phone calls and sending him photos of what I had envisioned, Jeremy blew me away with a ton of amazing options when we met in person. He sourced the stones from all over the world and found exactly what I was looking for. The stones and the custom ring he had made are stunning! I can’t wait to go back to him for the wedding band. He is amazing at what he does, and more importantly, a friendly and great guy. I had a great time working with Jeremy and would recommend him to anyone. Thanks Jeremy!

Ro
Review №26

Whether you are shopping for a diamond engagement ring, a wedding band or just a beautiful jewelry gift, the team at Roxbury Jewelry will help you.Most often you will meet directly with one of the owners, they are all very well educated, not pushy AT ALL and really want to make sure you are happy.Prices are really competitive and the service is unmatched!They have a private office that makes you feel like you are buying the crown jewels, whether you a buying a $100 item or $100,000!I highly recommend Roxbury Jewelry, you will be very happy and you will keep coming back when you need other gifts.

Li
Review №27

Impeccable job resetting my diamond solitaire engagement ring. Lovely people to work with. I love my ring and give Roxbury Jewelry my highest recommendation.

Ke
Review №28

No question this is the best place to go for your jewelry needs. I have purchased both an engagement ring and diamond studs through Roxbury Jewelry and I can not rave enough about my experience. Both times I walked out with a product I loved at an unbelievable price. Both Jeremy and his father are warm, patient, and knowledgeable, and most importantly the final product is always top quality. After one purchase you will be a client for life!

Wi
Review №29

I proposed to my fiance about six months ago, but I started ring shopping four to five months prior to the proposal. As I was shopping around, I went to multiple jewelers between Santa Monica, Brentwood, and surrounding LA cities. They all had the same vibe - consistently trying to oversell me on expensive diamond and never allowing me to take a picture of the diamond and/or the GIA certificate.One of my coworkers eventually recommended me to Jeremy at Roxbury Jewelery, and my expectations for ring shopping immediately changed. Jeremy took the time of day to educate me on EVERYTHING - in fact, our very first session together we spent roughly a whole hour discussing the 4 Cs and all the basics. When we finally got around to parsing through the diamonds, Jeremy personally would tell me (EVEN IF THE DIAMOND WAS MORE EXPENSIVE!) if he didnt like a diamond and the reasons why. Never once did I feel like he was trying to upsell me, which, coming from someone whos day job is a salesperson, I really appreciated.10/10 would recommend anyone/everyone to buy their diamonds from Jeremy. Hell make it worth your time.

Ma
Review №30

Jeremy is kind and attentive. He focuses on your budget and what you value, and doesnt try to push jewelry thats more expensive than youre comfortable with.Ive gladly invited him into my home on several occasions to find the perfect gift for my wife and hes never disappointed.

Ja
Review №31

So happy with every piece of jewelry I have purchased from Roxbury the quality and craftsmanship is unparalleled. Jeremy was amazing and I would recommend Roxbury and Jeremy to anyone looking for beauty and quality in their jewelry purchase!

Fr
Review №32

FourSquare randomly bopped me over the head with this one recommendation and, you know what, it worked out perfectly.I was in Downtown with aims to get my fathers watch fixed. Its not an expensive watch by any means, but the sentimental value is through the roof apparently. I had given him the watch as a Fathers Day gift more than 10 years ago. Before my pops dipped backed to Belize, I was determined to sort this watch out so I took it to Roxbury.They promised same day service and delivered to boot. As it turns out, it was not a battery issue. Because of the ocean air in Belize, there was a good amount of corrosion to the battery and the conductors. Not only did they replace the battery, their repair guy adjusted the bezel to make it more air tight, which should give the watch more life yet. My pops couldnt be happier.While I waited, there was no up-selling either. The atmosphere in the office is very casual, which I can definitely appreciate. Ask for Jeremy. He did right by me.

Da
Review №33

Jeremy is the man! He knows his stuff and has everything you need. great deals and impeccable service. I live in Orange county and drove all the way to LA just because I cant get a better deal.

Mo
Review №34

INCREDIBLE service! Stunning engagement ring. Loved working with them!

Eu
Review №35

Great customer service. Jeremy was very helpful.

Ka
Review №36

I cannot speak highly enough about Roxbury Jewelry. I have three stunning pieces including my custom engagement ring, which is everything Ive dreamed of. Jeremy worked with my fiancé to design the ring and select the diamond, guiding him in the right direction and explaining the most important details. His patience and expertise surpasses any other jeweler Ive worked with in the past. No matter what piece of jewelry youre in search for, Jeremy can help!

Br
Review №37

Jeremy is the man. He helped me pick out the perfect ring, a beautiful oval in a custom pave setting. My fiancée loved it. Thanks again!

Wi
Review №38

Gave us great service and beautiful product!

Sh
Review №39

The only confusing part of our experience was when we received the call that our rings were ready. We went in to pick them up and...they were...not our rings?

Mi
Review №40

When you first walk in to Roxbury Jewelry in the Bank Bldg at the Jewelry Mart in LA you notice their store front and business processes for working with customers is very different from the all the other shops in the Jewelry Mart. Its a family owned business and they are serious about providing the best quality diamonds and rings with the best customer service and price. You are not just another customer but someone that RoxBury cares about. Our experience working with the Roxbury team was awesome! They were super accommodating with our busy schedules. Since we dont live in LA we were able to doing things over email and phone. To this date my wife (she said yes!) gets compliments on her beautiful ring everywhere we go. Whether she is out running errands, out to dinner, working or traveling, she gets a lot of compliments (I have witnessed continual compliments on her beautiful Roxbury Ring). My wife loves her ring so much she even sleeps with it on at night :) I could not have been happier about the education of fine jewelry, the results (the custom ring) and last but certainly not least the cost. Roxbury taught me about Diamonds and the best combinations for the best prices. They were also one of the few jewelers that had larger (1+ carat) of different cut diamonds. My wife was sure she wanted radiant or emerald, but we had a very hard time finding any sample stones at other jewelers. ( I shopped at least 7-8 different stores from SD to LA). Dont take my word for it, go to at least 2-3 other jewelry stories first then hit up Roxyburys. It should be obvious at that point which jeweler is great and which jeweler just wants to sell you their current inventory at inflated prices. They dont have a fancy store front of lots of pre-made ready to sell rings, but make up for that in their quality and selection of diamonds, and ability to create exactly what you want. They have lots of samples to try on to help you figure out what you like (and do not like), if you dont already have an exact design in mind. Thanks SO much team roxbury for creating our beautiful wedding rings we will cherish forever!

Sa
Review №41

Amazing jewelry and customer service!

Vi
Review №42

Outstanding selection of diamonds at the most competitive prices Ive ever seen.

Information
100 Photos
42 Comments
4.8 Rating
  • Address:550 S Hill St #515, Los Angeles, CA 90013, United States
  • Site:http://roxburyjewelry.com/
  • Phone:+1 213-627-4179
Categories
  • Diamond dealer
  • Diamond buyer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry store
  • Wholesale jeweler
Working hours
  • Monday:10:30AM–5PM
  • Tuesday:10:30AM–5PM
  • Wednesday:10:30AM–5PM
  • Thursday:10:30AM–5PM
  • Friday:10:30AM–5PM
  • Saturday:10:30AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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