user
Hoop Culture
1372 Bennett Dr #164, Longwood, FL 32750, United States
Appearance
Hoop Culture
Comments
Da
Review №1

This company is great and the book bag is incredible and has lots of space and the workers are very nice the book bag overall is amazing and great designs also thanks.

Vi
Review №2

Nice place,ordered shirts...waiting on product to see final results!!!

Ca
Review №3

Absolutely the best experience Ive ever had with any customer service staff. They were able to effectively send me different items when they became available then waiting a whole month to send me everything together. There staff even called me when we had confusion instead of just emailing me back and forth. If I could advertise for this company and wear their gear for them I would 100% do it. This was a phenomenal experience and I definitely will be buying more from them.

Ry
Review №4

My go to brand to hoop in, love the free t-shirts and the fact that they offer them every couple of months. The sizes and lengths are pretty inconsistent between shirts, the labels are really have against your chest, and they dont hold up quite as well as other brands, but you get what you pay for. They have strong variety and are very affordable when you get a discount, will definitely buy more t-shirts and plan on getting a short sleeve hoodie soon. The rewards program is also very strong from what Ive seen, cant wait to redeem points after my next purchase.

Ju
Review №5

These guys are fantastic! Have ordered from them multiple times and their products are great! I had placed an order for a special limited item for my sons birthday and didnt realize it takes a bit longer to ship. Realizing after that I may not have it by his birthday I called and explained the situation. They made sure I got it BY HIS BIRTHDAY and!!!! even sent a special personalized note from them all. Top notch service!! Great people!! Very happy customer.- J & son in CT

Br
Review №6

I’ve been ordering clothes for awhile for my boyfriend of course, but I love the site! Only thing that could be improved is the order updates. I had ordered a shirt and it took about a month to come in and didn’t have any updates about the shipping whatsoever. But overall love everything Hoop Culture is about!

Ca
Review №7

Love the shirts and the sets they have to offer. Sizes run true to size and dont have those stretched out wide neck openings like a lot of other brands. Only thing remotely negative would be the shipping time frame. Takes about 3 weeks unless you wanna upgrade and pay more to get things faster but, that still doesnt take away from the quality of the products. So Im still a 5 star customer reviewer!

Th
Review №8

Absolutely love Hoop Culture, the company is full of people who just wanna boost the basketball scene and provide fantastic clothing. They will be as big as Nike and Adidas one day, the quality of their products are just as good if not better currently! Constantly buying more and more off of their website!

Ti
Review №9

My grandson loves these clothes but, they dont carry very many youth sizes. I would pay the extra for shipping, other wise it takes forever! Their customer service is excellent!!! Great quality of clothes!!! Youll love them!

no
Review №10

Ordered from them about 3 weeks ago and still have not heard anything back from them. I have left numerous voice mails and emails and have yet to hear back from them. First time ordering from them and will also be my last. All I ask for is some kind of communication back letting me know my order is either on its way or being processed.

Ma
Review №11

These guys have the coolest little hoop Brand and so cool they are in my city!

Je
Review №12

Bought 11 shirts for my son for Christmas. He opened it and loved them all. Some shirts took longer to get back not a reasonable time. Loved and will be shopping for more once the other ones he wants restock.

T
Review №13

If I could give 0 stars I would. The customer service absolutely sucks! I’ve called several times and sent an email to inquire about a product weeks ago still no answer and now the item I was inquiring about is sold out. Not a good way to do business. I will never spend a penny at this establishment!

Be
Review №14

I placed a order of 3 shirts in M unfortunately one of the M shirts were out of stock even tho it allowed me to purchase. I was contacted by an associate who informed me of the issue and took care of me. When I thanked her and informed her she made a young mans bday she was able to throw in a little extra. That was wonderful service.

Er
Review №15

Awesome quality. I would nice if the turn around was faster but quality is more important. The products are unique and look exactly like what you see advertised.

Ya
Review №16

They still havent processed my transaction yet. Been over two weeks! will not respond over email or phone.Update: Took two weeks to process. They sent me a diffrent design tee because they were out of stock of my original. The new shirt is ugly! I want a refund for it. They should be required to pay shipping as well.

Be
Review №17

I have ordered a sweat shirt from here at the end of November and it is almost Christmas and it still isn’t here I have called way to many times where they either decline me or don’t pick up I can’t track my order I’ve gotten a text saying more info will come but none has ever come don’t buy here this place is a scam I’m very un happy right now and very upset once again DO NOT BUY HERE

Ke
Review №18

I have ordered various products from this catalog. The quality of the t-shirts and sweatshirts are very good. A mens small is a true mens small. I have not washed anything yet, however the material is pre-shrunk. I still will not put in the dryer just to be sure. Customer service is very good. Only downfall is trying to get a live person answer the phone. I kept getting the recording for weeks. When I finally did reach someone they were very accommodating. Also, it seems that you must order on the weekends as that is when they run their specials. Otherwise, I will definitely be ordering more items from here.

Je
Review №19

Great product, good quality and sized right for a big guy. Will definitely buy more gear. Really good service when I had a few questions after my order.

Li
Review №20

Was very happy to receive my order the day it said. Not so happy that the outfit my son really wanted was sold out and still is. But he did like the clothes we purchased. Ill buy again soon.

Ja
Review №21

Placed my order with ease. My superior quality item arrived faster than all my other online shopping, *even tho* it was the week leading up to Christmas. My son LOVES his new hoodie, and I will be buying from Hoop Culture again.

Ro
Review №22

Ordered a shirt 2 weeks ago, paid for 2-day shipping, and I have yet to get my product. I was charged for the product and got a text saying they’ll update me. Nothing happened..after I bought the shirt it said I would receive an email, and I’ve never gotten an email from them... I tried calling who knows how many times and they don’t answer. This seems like a scam considering everyone experiences this same problem. COMPANY IS TERRIBLE DONT BUY!!

ma
Review №23

I have some of this clothing for myself and it is so comfortable and affordable. I recently bought a sweatshirt as a Christmas present and the shipping was great. My order got here in no time.

FN
Review №24

Quality looks excellent (haven’t given it to my son yet, but upon first glance)...also prices were very reasonable! Only cons seem to be that the delivery was slow (but it was after Black Friday, so somewhat understandable), and the inventory has unfortunately been very low, pretty often throughout the holiday season...if you didn’t grab it as soon as you saw it, it was gone, and it probably wasn’t going to be back in stock 😢...My son will be very happy with the items I was able to get however!!!

Te
Review №25

My son loves Hoop culture. We seem to be ordering something every few weeks. The quality is always top notch. He has had several of the backpack which I was worried about but they have been great quality as well. The only reason I didn’t go 5 stars is due to the shipping. The shipping generally takes longer than I would like. I’m in the military so we have moved often and it seems no matter where I live (even in Tampa, Florida) it takes anywhere from 10 days to 3+ weeks to get my orders. I actually just ordered some hoodies and duffel bag for my sons birthday, order was placed on the 21st and I have yet to even receive a shipping notification. Outside of the slow shipping I love all things hoop culture.

Ba
Review №26

Clothes are super comfortable to wear. I pretty much only wear their shirts and jackets. Delivery takes awhile but thats minor. Love the apparel.

Ba
Review №27

We ordered Christmas gifts for our young grandsons on Dec.6th. GOT NOTHING!Cant get ahold of them at all! I have left numerous messages and emailed themNO RESPONCE! They managed to charge our credit card $93 and change. I am giving them until 2:00 today to call and SPEAK with me. If I get nothing I will be calling my credit card co. and let them handle the issue and Ill be contacting the BBB too!

Je
Review №28

Its now April the 1st and I placed an order on March 16th and have not even heard anything about it. I havent received, which sucks after more than two weeks, but the fact that I havent gotten any type of update, and the fact that I have called them and left a voicemail and emailed them over a week ago with no reply is really irritating. This is my only experience with them so I wouldnt recommend them. If you cant get your shipping together then why are you offering online purchases. Waiting doesnt bother me, but knowing i have spent money and i get no updates about my order and the fact that i still get sale emails does

Ma
Review №29

Fast and easy transaction. Product arrived within a timely manner and it was exactly as described. My son is very happy with his new phone cover

Fr
Review №30

Everything about this awesome, the customer service, the quality and the turn around to get my items :)

An
Review №31

The items came in a very timely manner. The communication during travel time was excellent. The product was exactly what we wanted. The price was competitive.

ea
Review №32

My boys play ball and love wearing their hc gear! Wish I could purchase more to represent this cool gear in the islands. We will definitely be adding to our collection.

ty
Review №33

I ordered 5 shirts and some socks. All fit perfectly and look dope. Definitely will order more from hoop culture.

Ro
Review №34

I order shorts that were limited release in an adult large and they sent me a youth medium. In an XL package. Good try guys

Si
Review №35

The product was great! Loved the material and feel. However, shipping took 4 weeks. Only complaint

Do
Review №36

Very nice shirts, been wanting shirts from you guys and is very satisfied. Will order more in the future. Designs are great too

Ja
Review №37

I have ordered quite a bit from this website (have 4 boys) and always comes as described, quickly, and they always contact with questions if needed. Would definitely recommend!!

Ju
Review №38

Loved the items that I ordered and once they were shipped they arrived in a timely manner. I did have to reach out to customer service regarding my order because it took longer to ship, but they responded quickly and resolved the issue for me.

Ka
Review №39

Great communication throughout order process, quick delivery and the items were great! Just as described, high quality....would definitely order from them again.

Ch
Review №40

Super fast delivery and high quality merchandise. My son loves it.Will be shopping there again...real soon!!

Do
Review №41

Love the free t-shirts which are actually 9.95 for shipping but much better than $25. Very soft, my son wears them out!

Ji
Review №42

Hoop culture was easy to deal with, efficient and the product was exactly what you expected. My son liked both the sweatshirt and t-shirt we purchased.

Ra
Review №43

Very poorly made material...When you order an extra large you guys might wanna center the “sauce” log a lot lower..The logo is why up top of the shirt but it looks weird because there’s so much white that the logo looks uncentered and unportioned... the mesh shorts run super small... if your a large you might wanna XXL in shorts but the shirt won’t match up in size so all in all you guys really need to get it together better what it is...I wouldn’t buy again

Al
Review №44

The order was delivered promptly and the quality and fit of the shirt was great. My son loved the gift and we will continue to purchase items.

ya
Review №45

This was my first time ordering anything from Hoop Culture. I bought some gear for my son. He was very pleased with their product. We will purchase more items in the future.

Sh
Review №46

Loved the products! And shipping was on time despite the holiday rush. Id definitley shop here again.

Si
Review №47

I’ve had nothing but great experiences with Hoop Culture! Every product I have purchased from them has been great quality and looked exactly like the pictures. Will buy from again!

L
Review №48

Ordered items before Thanksgiving for a gift for my daughters new boyfriend and the order still has not arrived and it is after new years. Called and never got an answer, emailed and finally got a automated response asking questions to what was provided in the email. At this point all I want is a refund . Not a good way to do business. Had to spend money I didnt have on another item for his gift. Not professional.

Ev
Review №49

Love love love this website I ordered 3x excellent service fast shipping Amazing. My son loves all the product !!

Ke
Review №50

Shirt was correct size when it arrived, but took a while to arrive. However, it was a free item (just pay for shipping) so that was understandable, no big deal.

Le
Review №51

Loved it! I got this for my husband and he liked it a lot! Thank you so much!

SH
Review №52

Love the products ordered...shirts, hoodies and socks. Disappointed with the shipping. Took almost 3 weeks to get from the time of purchase. Wouldlike to see a quicker turnaround for shipping from the time of purchase.

tr
Review №53

I LOOVVVEEE this website 100% they have some drippy clothing, but my girlfriend ordered me a limited Boston Celtics shirt maybe 2 months ago and another shirt and they have not arrived...all the shipping information was valid and correct plus she screenshotted her order saying delivered. Hope they fix their shipping and etc. really bummed I can’t rock the gear I ordered :(

El
Review №54

Shipping was quick... Shirts I purchased my son is loves them. True to size and material is great!

Ma
Review №55

DO NOT ORDER FROM THIS COMPANY! I ORDERED AND PAID FOR 2 T-SHIRTS FOR MY SON ON NOVEMBER 15TH AND STILL HAVE NOT RECEIVED THE ORDER FROM THEM UNTIL NOW. THEIR PHONE NUMBER IS NO LONGER IN SERVICE AND THEY DO NOT RESPOND TO MY EMAIL. STAY AWAY FROM THIS COMPANY !!!

Se
Review №56

Ive been rocking with Hoop Culture for about 3 or so years now and they have grown so much since then, their products have upgraded in quality and design. I recommend this brand for anyone who is a hooper and likes to show off their apparel! #FortheCltr

Me
Review №57

It didnt take forever with the shipping.. Everyone loves it.. It fit me well, its my type of swag.. Will order again!

kr
Review №58

Great products but shipping takes a very long time so if you can wait that’s good.

Vi
Review №59

Enjoy the clever and fashionable merchandise. Keep my guys looking fresh!!

Me
Review №60

My boyfriend really loves all the stuff from here and its good quality and true to size

Ka
Review №61

Love the brand and styles! However I was a little disappointed in the huge size difference between the XS and S hoodie sizing. Over all, I am completely satisfied with my experiences and will definitely order from HoopCulture again :)

Da
Review №62

I haven’t personally used their products - it was bought as a gift. I will say their customer service needs some help. The phone is busy forever and then when it rings nobody answers and there is no machine. They also do not reply to emails even though the auto reply says 1-2 days. You can message them on FB and it says reply within minutes. Not the case. I had to send two messages. It’s unfortunate because if their customer service was brought up to par they probably wouldn’t be a bad company. Not being able to speak to someone about an order is not acceptable and some people are not on FB to be able to message them.

Ni
Review №63

This is a great product and I look forward to making several more purchases my daughter loves her T-shirt ice in my veins and I will be purchasing the hoodie with the same phrase this really is a company that cares and values there customers and I appreciate that

Ki
Review №64

Love HoopCulture! They have great offers and good service. Keeping my son in gear!

Se
Review №65

Been a loyal customer since they first started, I still remember when they got their first big store in Florida, and their products/ideas have been getting better every since, the grower has been crazy, 10/10 recommend for any hopper or bball fan!

Ro
Review №66

Great quality shirts and colorful graphics. I love my choices. Thanks Hoop Culture!!!

Er
Review №67

Excellent quality. Loved it. Thank you

Ni
Review №68

Awesome experience. My boys always love their gear from HoopCulture.

De
Review №69

The service isn’t not good! I keep asking them about an order I put in a couple of weeks ago and they keep sending me this automated email. Plus they beat around the bush when it comes to getting a tracking number. I really don’t trust shopping online because I think it’s a scam. And this experience right here has put another bad taste in my mouth...DONT BUY FROM THEM ONLINE!!

Sh
Review №70

Great company, great apparel only wish the turnaround was quicker that’s all. I will shop here again for sure!

Ka
Review №71

Ordered a mystery pack of t-shirts as one of my sons birthday presents. The first day he wore it, it ripped it the neck. Not really happy with the quality of the shirt we received.

mo
Review №72

Love the product. Great designs. Love supporting basketball and fashion.

Ta
Review №73

Always with the freshest gear for the baller in your family. Great deals too!

Ke
Review №74

Good Quality T-Shirts and Hoodies. Excellent customer service no hassle on returns or exchanges.

Te
Review №75

Arrived timely and my young girl baller loves her hoodie & tshirt. True to size and quality products! Will be shopping with them again.

Ca
Review №76

My husband loves the clothing line, good quality, fast shipping, just wish they had more in stock, otherwise love hoop culture. Ty.

Je
Review №77

My grandson loved his new Hoop Cultur e hoodie - Cool as Ice! It was a huge hit....maybe his favorite present!

Ma
Review №78

Great company to work with .Very responsive and quick to deliver .Have shipped with them 2x and will continue.

Lu
Review №79

Love the product & material as well as the offers and specials the slight down fall Is time of delivery but by all means that is not going to stop me from buying

DJ
Review №80

Great service product was amazing will without a doubt be buying more soon

Ma
Review №81

All products are of great quality. The Hoopsquad backpack has been a big head tuner here in Stuttgart Germany.

Ar
Review №82

Product was good. Just takes too long to get to you. Took about 3 weeks for the items to ship

Re
Review №83

Great products and reasonable prices! Watch out for this brand. I predict in the next year it will be BIG TIME Main Stream and Global!! Jump on now!! Comminication is A1 delivery is A1 and the products are hott🔥 my son and I love it when people say where did you get that shirt ? #HOOPCULTURE

L
Review №84

Such a great company. customer service is out of this world and the items are great quality!

Mi
Review №85

Always satisfied with my purchase just wish they had a bigger collection.

Ev
Review №86

My basketball player LOVES Hoopculture! Doesn’t matter what I order for him, the fit and style are 100% on point!

Ma
Review №87

Great products, high quality.Excellent customer service, prompt delivery

Ja
Review №88

Amazing products with the freshest looks. Shipping is fast too.

Ra
Review №89

Can’t find my order, debited my bank account for the money! I have been calling since Monday and can’t get an answer sent 6 emails and still nothing! They are not BBB accredited going to the bank today to dispute the charge and get my money back! This place is a JOKE!!!!!

Su
Review №90

Great shirts. My son loves there shirts and socks

Br
Review №91

Great gear, shipping takes awhile though, even with priority shipping took almost 2weeks.

Dy
Review №92

Great products, shipping sometimes takes a while... but great products

Ja
Review №93

Top tier clothing for top tier athletes! Always bring the fire and keep my boys looking Sharp! #fortheculture

Da
Review №94

Quality clothing, everything that we ordered looked exactly like it did in the pics and all showed up on time. Some of the things we wanted were out of stock in certain sizes.

El
Review №95

I love HoopCulture everything fot perfectly fire designs🔥🏀

Ji
Review №96

The material is quality, stylish, takes a some time for processing but well worth it

Tr
Review №97

Love the site but delivery takes too long to receive. Thats my only negative experience

Vi
Review №98

Ive bought many items from this store, and let me tell you these are the best quality items anybody can get. For all those true hoopers,#hoopculture would never disappoint. You gotta see it yourself, now go rep the hoopculture fam🔥🔥🔥🔥

ad
Review №99

Hoop culture has great quality products with super dope designs.

An
Review №100

Fun Clothes but does not respond to emails. one order took almost one month to get. Not sure I’d order again

Information
93 Photos
100 Comments
4.6 Rating
  • Address:1372 Bennett Dr #164, Longwood, FL 32750, United States
  • Site:http://hoopculture.com/
  • Phone:+1 321-203-2627
Categories
  • Clothing store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
Similar organizations