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Kuntry Boy Automotive Repair & Mobile Mechanics
3007 W Loop 281, Longview, TX 75604, United States
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Kuntry Boy Automotive Repair & Mobile Mechanics
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KJ
Review №1

The owner is super nice and friendly but unfortunately this is not the mechanic you are looking for… I brought in my vehicle to repair the leaking oil pan, after 3 days and $700+ I get my car back only to discover a couple of days later that my oil pan is still leaking.I had another mechanic take a look at it and I was told that the oil pan was never even replaced, that’s why it’s still leaking. He told me that it’s leaking in multiple places and the leak is so bad that I need to take it to a transmission shop to fix. I was never told that previously - this mechanic just went ahead and took my money and didn’t change anything at all.Don’t recommend this mechanic at all, go elsewhere and save yourself some money.

Ro
Review №2

Very very pleased. Went out of their way to be accommodating. Restored my faith that there’s still people that care. I have no problems recommending Them.

Jo
Review №3

Had my vehicle to the shop within 2 hours of my initial call. Water pump replacement finished and vehicle ready by 10 the next day. Staff was friendly and the cost was not as too bad. Use these guys!

Am
Review №4

I came to longview on a trip and after getting checked in at my hotel I went to go get something to eat but my truck would not start. I was so stressed out and being 6hrs away from home and needing to get back to my kids didnt make it any easier. I called this gentleman the next morning and he was able to get the part for my truck and have it running again in a few hrs. I can not thank this man enough for helping me out and he is reasonably priced too. Such an amazing place and crew. Highly highly recommend if you are broke down in Longview to go to him for help!!!!!

St
Review №5

Terence did a great job on my f150 truck. He is honest and determined and very knowledgeable i recommend Kuntry Boy for all your mechanical needs large or small job he does it all and does it well. Thanks for everything sir my family appreciates it. Stanley Davis

Er
Review №6

The customer service is hands down the best Ive seen in Longview. Terrance has been amazing to me even when Im being undecisive. I highly recommend calling them up and getting your vehicle taken care of by them!

Br
Review №7

Its a shame that I did not have a positive experience here, since Terrance is such a nice guy. But I have to be honest: he was 2 hours late picking my vehicle up, it wasnt ready on time when he said it would be, the problem wasnt properly diagnosed (the grinding noise of my brakes was impossible not to hear when the vehicle was driven) and although he did replace my brakes as I asked, he should have been honest with me about the real issue. HOWEVER, I wasnt upset until the next day. He told me to come back after work and hed fix the actual problem, which required a special part. The next day, the day I was I to bring my truck back, he said he wasnt sure if he could get to the junkyard to get the parts needed. This was a serious problem on my truck that couldve ended up causing an accident and posed a serious safety risk. Needless to say, i had to have somewhere else repair the problem and was out another $300. Also, I never heard back from him after he said hed keep me updated. I am most upset at his lack of reliability, disorganization, and feel like he should have been more direct and straightforward with me. I wish I had had a better experience here and could say great things bc he is a very nice guy and seems knowledgeable, but my experience was stressful and ended up costing me more money bc I had to pay for new brakes AND pay AGAIN to fix the ACTUAL problem. Sadly, I will not be a repeat customer like I wanted to be...

lu
Review №8

Very trustworthy. Always does a great job and doesnt pressure you into spending more.

Am
Review №9

Terrence is amazing! I was having trouble with my transmission on my 2013 Hyundai Elantra I called a couple of places and after describing the problem I was told by one place and it would be $7,000 for another transmission extremely discouraged I didnt know what I was going to do my sister suggested I call Terrence that Country Boy so I did I describe my problem ask him what he thought he also told me I needed another transmission however he told me I was looking at less than $1,500 he told me to bring it in immediately and he would get on it backpack my sister received a text that said he would be finished with my car the next day the next day he called me and what is done with my car its been running perfect ever since Im so pleased with the price the work that was done the the customer service everything about this place is excellent highly recommended parents you are my hero thank you so much

Je
Review №10

Great place to get your vehicle fix, best prices in town!

Ji
Review №11

Went to get my timing fixed, was working for a couple months and then popped right back to being out. Belt had very little tension on it.

Th
Review №12

He treated my mother very rudely and called me and her out of our names several times when me and him had a conversation. He walked passed me and bumped me and did not apologize or say excuse me and he called the police on us. When we went to the courthouse, the sheriff says he’s known for being rude to female customers.

Za
Review №13

Had a GREAT experience with Terrance. Called him PAST business hours, told him my issue IMMEDIATELY he knew the issue, quoted me an AMAZING price ! Came in, he fixed the issue, price never changed from quote . As soon as I pulled off I noticed the change & baby my car driving good AF ! Will be back to do back brakes & other work . He also didn’t try to over price or get over bc I’m a woman . Highly recommended..Very friendly !!!

Tu
Review №14

One of the best mechanics I’ve visited. Period. Down to Earth, family business, and always personable. Walked me through every issue and explained it well. Exceptional quality work. Will continue to use Kuntry Boy as long as it’s open. Also, fixed my ride when no other mechanic in Longview would even touch, all for a great price, I STRONGLY recommend this place!

TR
Review №15

I am very pleased with the service that Terence provided. He kept me informed on the status of my vehicle and was very professional as well as affordable. My vehicle is over 17 years old and its driving like it never had any issues.

Ca
Review №16

Very accommodating and communicated well about my options and pricing. I could not get to them, so they came and picked up my car from my job and had it back there before I was off. Hailey and Terrance were great.

je
Review №17

Very honest and dependable came to my house on time and gave me a honest quote and opinion on a big repair job on my 09 hummer gave me the best possible price and even offered a way to help us if we didn’t want to do the big repair very friendly and professional highly recommend him and his businessJeff Davis Longview Tx

Ka
Review №18

Very good service, done in very timely matter, and cant beat the reasonable prices. And also very thorough.I highly recommend to anybody. Thanks Kuntry Boy!!

Ba
Review №19

Kuntry boy Automotive is good andon time. He is a professional and exact to tour car,s need. I highly recommend kuntry boy all East Texans.

al
Review №20

I am in the military was driving from Texas to N.C. on a tight timeline on Labor Day weekend. Terence came in on Sunday replaced my fuel pump so I could get back on the road. Service was fast and extremely professional.

No
Review №21

How much would it cost to put my serpentine belt on a 2008 ford f-250 with a 6.4l powerstroke engine

Co
Review №22

Great mechanic, best prices in town and he guarantees his work

Ry
Review №23

Terrance is a great mechanic that stands behind his work. He diagnoses the problem quickly and is fair on his price. Straight shooter, no additional maintenance on something that doesnt need to be fixed . Prides himself on honesty and integrity.

Sh
Review №24

Terrence has very poor work ethic! Charges high prices to do trash work that doesn’t even get finished! I will never go back to him or refer any of my people to him. He’s rigs cars up...doesnt repair them with quality. Just awful

Ta
Review №25

Always helping me out and getting the job done.....

La
Review №26

My husband needed help with his starter. Nobody showed up except Terrence. He did great and really helped us out of a bind! Would definitely recommend and use him again!

Dr
Review №27

Dedicated to detail and getting your car running but horrible customer service as I was yelled at for standing in front of MY car while his guy attempts to fix what I just paid to have fixed.. But the 1 star came from the 325 I was originally quoted to 755 with no update or warning. !! For a power steering pump that is STILL making noise. NEVER EVER AGAIN WILL I GO TO HIM FOR ANYTHING!!!

Do
Review №28

Terrance was more than fair.

Kr
Review №29

Great shop was beyond impressed with the price!! Deffinetly recomend

Ma
Review №30

MR TERRENCE CAME TO OUR HOME IN THE RAIN AND FIX OUR CAR AND EVEN WENT WAY BEYOND to HELP US, WILL BE DEFIANTLY RECOMMENDING THIS YOUNG MAN .

Ja
Review №31

He came right out to the house and diagnosed the car within a minute. He fixed the problem and had me back on the road with little cost!! Great service

Sc
Review №32

Terrance came to my house and did a brake job for me. He was very professional and had an excellent price even with the service call !! I will definitely use Kuntry Boy Automotive again !!

Ti
Review №33

On behalf of my sister and brother in law:Wednesday, February 21, 2018Consumer Complaint against: Kuntry Boy Automotive Mobile Mechanic ServiceBusiness owner: Terrence Pryor402 Rockwood Ln, Longview, TX 75604Dear Better Business Bureau:On Saturday, January 27, 2018, we contacted Terrence Pryor, owner of Kuntry Boy Automotive Mobile Mechanic Service requested repair on my Ford Escape water pump. He picked up my SUV from my work location and provided an estimated completion and delivery date of Thursday, February 1, 2018. On Friday, February 2, 2018, he contacted us and said that as he was putting my SUV “back together” he noticed that the timing was off. Therefore, he and his team of mechanics needed to “bust” it back down and explore the issue. This would take an additional week. After almost a week, Thursday, February 8, 2018, Terrence informed us that my SUV was still making a noise and that “something still wasn’t right”. Two days later, Terrence recounted to my boyfriend that my gaskets were messed up due to the SUV running hot. The gaskets were still covered under warranty by FORD. Terrence offered to put the SUV “back together” and tow it to my workplace. We asked him to tow it directly to FORD Service Repair. On Saturday, February 10, 2018, Terrence came to pick up but didn’t drop off my SUV at FORD’s until days later.After the FORD Service Repair received my SUV, we were informed that the car was delivered in pieces and that the gasket was damaged but not due to overheating. In addition to the car being in pieces and a busted gasket, the FORD mechanic informed us that the back axel was damaged due to being improperly towed. The axel isn’t cover under warranty. In order to make a proper diagnosis, the FORD mechanic would have to put the car “back together”; that would cost $630. $630 would not repair the car.After speaking with Ford, we contacted Terrence and offered to tow our SUV back to his place if he would reassemble the car as it was initially delivered to him. He said that he would charge us an additional test run for $150. We didn’t request a test run.The above summary provides a timeline that began with a running SUV and ended with a SUV in pieces, broken gasket and damaged axel. Once we gathered that Kuntry Boy Automotive Mobile Mechanic Service was ill-equipped and ill-trained to handle our repair, we just wanted the car back as it was delivered. We never imagined that it would result in a complete loss of a car and financial catastrophe. I’m beyond disappointed with Terrence’s work and service. I tried to give him the benefit of doubt but I’m left feeling duped and conned. Kuntry Boy Automotive Mobile Mechanic Service misrepresented itself as an experienced and reputable company (per reviews) that could handle a water pump replacement. Not only did Terrence not replace my water pump but he damaged my car and rendered it inoperable.To resolve the problem, I would appreciate a refund of all the monies that I have paid to Kuntry Boy Automotive Mobile Mechanic Service, plus the cost to reassemble my car, a new gasket and the cost to repair back axel. I evitable plan to seek damages from Terrence in small claims court but I would like to warn other potential victims/consumers.Summary of damages:“Repair” costs plus parts & fluid (which I bought): $300Ford Service reassemble: $630Gasket: $600(covered by warranty but Kuntry Boy should pay for damaging)Back axel repair: $600Transportation to work: $144($9 per day, 4 x’s a week for four weeks)Total: $2274

Ha
Review №34

Kuntry Boy Automotive is great! Very honest!

Ke
Review №35

Hes so friendly! Truly a family man!

Ku
Review №36

These guys are great they repaired my car with very little cost

To
Review №37

Fix my car right away. Knew exactly what it was that was wrong

Do
Review №38

Never went

Information
81 Photos
38 Comments
4.1 Rating
  • Address:3007 W Loop 281, Longview, TX 75604, United States
  • Site:http://facebook.com/kuntryboyautomotive
  • Phone:+1 903-918-6323
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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