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AutoZone Auto Parts
4624 Atlanta Hwy, Loganville, GA 30052, United States
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AutoZone Auto Parts
Comments
Mi
Review №1

Your employees are obviously stoned on the job. Can’t hold onto a belt dropped it twice. Went to look for parts three four times never remembered what he was looking for.

Ca
Review №2

Mark was a phenomenal help. Made sure we got the right battery after a long day of car issues. Swapped out the battery for us, and kept a smile and great customer service attitude the entire time. Thank you.

Ra
Review №3

I recently had a better die, and these guys did a great job of helping me get the correct one. Great job

Me
Review №4

Order the part for my Land Rover and got it the next day great service great smile great personalities there. Hard-working and dedicated workers to make sure that the customer gets exactly what they ordered.

Ad
Review №5

Jen provided the best customer service I have ever received. She saved me a lot of time and money and was extremely kind and friendly.I will be returning to this location only from now on

Ju
Review №6

The General Manager there is very rude. If you had a 0 rating this is where this place should be. Do not buy from there. They would not stand behind the battery that was purchased there. It died within 6 months. Please go to O’Reilly or Advance. I’m sure you will be treated with much better respect.

Tu
Review №7

Tae was the most helpful and professional employee at Autozone ever!!!Always friendly and knowledgeable. Definitely needs to be completely compensated for his hard work!

Do
Review №8

I can always find the best deal on the product that is needed and they have it in stock 🏁🚘

Ca
Review №9

Mark helped me and my friend with our tail light in the rain. He was so kind! I was nervous to ask for help amd he put me right at ease even while they had so many customers. I highly recommend this place. 10 out of 10.

Do
Review №10

The store manager was very disrespectful. I was helping a friend change his battery and because I didnt have all his info for the warranty, I was made to feel rushed and incompetent because of the experience.

Cy
Review №11

Associate was very helpful and friendly.

te
Review №12

Employee seemed very knowledgeable, and went out if his way to meet my needs.

Ju
Review №13

Battery light came on saying I had a bad alternator and I pulled up here. While here the van died. They had a mobile mechanic here in 30mins to replace. Great service!

Ca
Review №14

First off Ive been dealing with this store for many years & seen a lot of people come & go.Wont deal with no body els except Jen, junior, or david, best employees they have ever had Ive seen.These guys & gal deserve better respect.

Ke
Review №15

Great customer service. The manager and one of the staff helped me with an issue with one of my headlights. I will shop here again

do
Review №16

Mark is the best! Everyone at Reddit loves mark

ja
Review №17

I would leave 1 star but the gentleman that assisted me over the phone with my curb side order was very professional.I made a curb side order because I did not have a mask in order to walk inside. If any establishment mandates mask and I do not have one, I will use their curb side assistance or I will not enter.I called the store once I arrived and the gentleman over the phone sent another employee out to give me my items, that employee’s name was “Tae”.Once Tae gave me my items he proceeded to state: “man I know you have legs so you can walk in there”I’m not sure how they train the employees there, but that’s not his job. If he has a problem with the rules put in place by his management, maybe Tae should speak with his supervisor.I will no longer give this store my business.

Ja
Review №18

Auto Zone Is The Best Everything Always In Stock

La
Review №19

After 25yrs shopping pretty much exclusively at this store today is my last time shopping there. Earlier today i was given the wrong oil filter for my Mazda 3. So with the oil drained and the filter off under a time constrained day I trek back to store with old filter and new to get the correct filter. Although in a plastic bag oil from old filter drips on floor. Which immediately prompts a argument from the manager that ends with me unable to return filter for refund or get the correct filter. had to go buy another filter from Oreilys. No matter the circumstances I have become increasingly displeased with the lack of knowledge at this location and most likely no longer shopping at Auto-zone altogether. Shame to argue with a customer and end a 25yr relationship over an $8 filter.

Ni
Review №20

Ive come here for things for my car from time to time but the staff, especially store manager Scott, really wowed me with his outstanding service about a month ago. He got me the battery that I needed and went miles beyond to help ensure it was installed. Theyve got my business for a lifetime!

Te
Review №21

This is the worst store i have EVER had dealings with. I have a comercial account and nobody that answers the phone has a clue whats going on or what the policy is.. It will be a cold day in hell before i ever try and use this store again. PERIOD!!!

Re
Review №22

Avery was very knowledgeable and polite. He even took the time to install my headlight bulbs. Will shop there again

Di
Review №23

Nice place very helpful people

Al
Review №24

Good friendly staff. Greg the commercial manager and Jr. are the best guys... they can help im all ways possible to find all your needs.

Wi
Review №25

Like it, not the windscreen wipers and they put it on. Very nice!

St
Review №26

Friendly. Helpful well stocked

Ka
Review №27

This location has GREAT service! Brandi is eager and willingto assist.

La
Review №28

Very helpful. Ms. Brandy was especially attentive and knowledgeable.

Je
Review №29

These guys are super. Ive been coming here for years. Their prices are good. An their service is even better.

Ad
Review №30

To see how much there radiators was?

Tr
Review №31

Got everything I needed at the cheapest price of all the auto part stores.

ri
Review №32

Great customer service, will return.

Me
Review №33

The manager, Scott, was very friendly and attentive to my needs. I was in and out in less than 15 minutes...dead battery tested and replaced. Thank you!

Br
Review №34

Great service. Knowledgeable employees.

Ma
Review №35

Scott did a tremendous job! I had a bad experience at another location, but he went above and beyond to make sure I left with my vehicle in good condition. Highly recommend this location.

Da
Review №36

For some odd reason last week my blinkers tail lights and break lights went completely out Ive been married all my life divorced four years ago so Im still learning when it comes to taking car of my car I went in very upset not knowing what to do and how I was even gonna get it fixed the store manager Roy went beyond to help me googling info on the car going out to check fuses but just couldnt figure out what was wrong went all week with no car I called back up to the store and asked Roy if he had any clue what I should do next he told me he asked around and he had someone for me to talk to that he might could help so I spoke to Gregory Smith he told me over the phone he was hands on kinda person that if I could drive to the store he would be willing to look at it for me and help me as much as he could and let me tell you this man went completely beyond to help me and not only helped me but fixed my problem he was totally dedicated to making sure he did all he could he spent over a hour helping me I can not say thank you enough Gregory Smith was my blessing I was so lost and didnt know what I was going to do without a question he gave me hope that there still are good people in this world thank you again so much if you have a need for commercial parts go see Gregory Smith at AutoZone in loganville hell take care of you ....

St
Review №37

Very polite and informative ...i will be going back

Ma
Review №38

We love this auto parts store. They always install whatever we buy there very quickly and efficiently if they can. This is very much appreciated by my wife especially. I would highly recommend this particular store, they are very friendly and knowledgeable. They always have my car parts in stock and my car is 15 years old.

Am
Review №39

Very happy with service when I needed a battery for my F150. Roy Deeble did a great job and put new battery in for me. He is helpful and friendly. the gentleman who initially started the process was very nice as well. absolutely no complaints.

Da
Review №40

Scott was excellent. He went above and beyond in helping me out and customer service like that is what really separates this AutoZone from its peers.

Ma
Review №41

Good place to go to get in and out for auto parts. I never have to wait in line. Usually the staff is polite and helpful and helps me when needed, but there was one staff member who took literally 9 minutes to give me change for some reason and she couldnt help me find a simple O-Ring as the manager sat on the phone for the duration of the exchange. Another great staff member helped me on another day with no problems so maybe it was just a couple bad employees.

Je
Review №42

They had items we needed

Bu
Review №43

Staff is very knowledgeable. They always have what I need. The store is clean and well run. My go to place for auto parts.

DC
Review №44

Great service at this location in comparison to other stores. Shane was very knowledgeable and professional setting the standard for a great hassle free experience. Found my home for auto parts. Thanks guys got my Father in law back on the road.

Te
Review №45

No issues

St
Review №46

I bought a $250 battery that ended up having a dead cell in it after I return trip I was told to wait an hour for them to charge it and they would test it they told me the battery was good a day later I go out to my car the first time since I put the battery in and it was dead I had to call a tow truck ended up costing me more money cuz I missed work now most of their parts are reliable and cost-efficient and also for the most part on hand I wouldnt necessarily say that I wouldnt go back there again because I would they just wouldnt be my first choice anymore and they were at one time

sh
Review №47

Great place the worker Terra helped me find my oil filter and by chance the oil she suggested was on sale!!!! Great job team Auto Zone team and Ms Terra!!!

Fe
Review №48

I was very pleased that they actually changed my battery

As
Review №49

Let me walk out with the wrong part twice even though I brought them the part. How hard is it to find a headlight bulb?

G
Review №50

Great job

Da
Review №51

Went into the location in Loganville, One person was working the counter and there was a line backed up inside. Left after purchasing a battery. Called back to ask questions about the battery not having enough charge they put me on hold for eight minutes. I called back because I hung up after eight minutes of holding and instead of talking to me they hung up on me. Their customer service was absolutely terrible. I would not recommend this place at all

Ri
Review №52

In and out very quickly. Staff were pleasant and efficient

C
Review №53

Poor customer service! Make sure youR receipt has printed your vehicles information, brand, year, model otherwise they will sell you The wrong part.

Ke
Review №54

The lady was very helpful to show me different tire gauges and came up with the perfect one thanks maam

De
Review №55

Friendly, helpful staff as always

Sh
Review №56

The gentlemen at this establishment helped me change my windshield wipers when I had no clue what to do! Absolutely fantastic!

Ka
Review №57

I bought a part that wont work and they wont give me my money back and will only exchange it with the same faulty part. If three of the same part is completely worthless and they wont offer a better brand then how I cant get my money back is beyond me. I have been robbed of $70 and will never use AutoZone again

Ca
Review №58

I went in to buy a radiator around the first of September. The manager Greg Smith was very helpful to me getting the parts I needed. After several attempts the radiator actually was defective. I called customer service to complain. Greg immediately called me back and handled the situation and by the next day my truck was on the road again with a brand new radiator. Can not say enough good things. So thankful for Greg and him going above and beyond to make sure I was satisfied.

Sa
Review №59

Purchased brake pads, very prompt

Ed
Review №60

I watched Greg install a lightbulb in the rain and take care of a customer with a positive attitude.

ed
Review №61

Awesome store and great service.... Also knowledgeable staff and friendly staff and Very helpful..... THANX!!!

Sa
Review №62

I always have a great experience when I come here! I wish I knew the guy that was working tonight to help me with my break lights. Needless to say, he was super helpful! It took a little poking and prodding at my car to figure out how to get to the light, but he didn’t stop until he figured it out! He, like all of the other employees at this autozone, was super friendly which really added to the visit! Love, love, love this autozone!

Ja
Review №63

Every time I call this specific location I get put on hold for 10 minutes and when I call back they hang up. It makes me not even want to come into the store. Terrible customer service or not enough.

D
Review №64

Always very helpful and will print out your check engine light codes,explanations, and recommemded parts and tools

Af
Review №65

I just needed some brake fluid, I found it quickly and checked out with ease. The guy even poured it in for me because on this newer car I had no clue where it went( STOP LAUGHING!).

De
Review №66

These guys are awesome. It shows they love their jobs and know what theyre doing.

St
Review №67

And to give the year make of the truck three times to the cashier before she could get it correct ?Better service down the street at OReillys

Ni
Review №68

Big thanks to Roy at Autozone in Loganville!!! He was a huge help in what was causing the noise coming from the front brakes that were replaced only 20k miles ago. Thanks again Roy!

Ja
Review №69

Staff is always helpful, great coupons/rewards.

Tr
Review №70

Lots of good parts, just didnt have the part I was looking for

Ji
Review №71

Employees very helpful and well educated on how to use items and install.

Ch
Review №72

Very friendly staff we had breaks that went bad they were very helpful and prompt. They got our replacement ones quickly and we were out of there.

aM
Review №73

Always helpful and knowledgeable in solving my auto repair mysteries

Ge
Review №74

Got what was needed, cashier even gave much appreciated discounts.

Ja
Review №75

Thank you Shane and Gregory for the very prompt service and help.

an
Review №76

If i come in looking for a certain item or part do not tell me im wrong! Specially if i have the part number and picture. worst customer service.

Am
Review №77

Customer Service was good . Just had stopped by to see why check light engine was one . The store was neat so that is a plus . & all customers was being helped

Sw
Review №78

Always helpful associates. Good prices too.

st
Review №79

I used to go to ORFeilys and they lost me because of laziness, I started using AUTOZONE and they are AWESOME. I love those boys. (and girls)

O
Review №80

Knowledgeable, friendly service. Team here is always going above and beyond to assist with car needs.

Ro
Review №81

Great C.S. Associate willing to help.

Jo
Review №82

Friendly staff. Late night on a weeknight. Saturdays are a different story though

Ab
Review №83

The gentleman there were very helpful!!!

Ba
Review №84

A kool place with kool people with knowledge of the products.

Jo
Review №85

Great service

Ke
Review №86

Great people

Ma
Review №87

Usually the people here know what theyre doing (except one, who shouldnt work in auto parts)

Ro
Review №88

Very friendly told me whats wrong with my car

Wa
Review №89

I used to get great service there. The last time I went there I was completely ignored until its time to check out.

Ms
Review №90

Very helpful people working here.

Ch
Review №91

Always get good service here

Jo
Review №92

Staff has no clue what they are doing, and will leave one customer standing there that they were helping to go help someone else then. Come back to u and repeat the cycle. Poor customer service.

Cy
Review №93

Customer service was Amazing!

Ri
Review №94

Best parts store in town

Sh
Review №95

Staff is always helpful!

An
Review №96

Do they ever know what theyre talking about

Ca
Review №97

Very friendly and helpful staff

Cr
Review №98

The employees here are awesome

Da
Review №99

Worst place! Employees ignore you and nothing moves fast in this store

ta
Review №100

They guy that was working was very knowledgeable and helpful

Information
11 Photos
100 Comments
4.2 Rating
  • Address:4624 Atlanta Hwy, Loganville, GA 30052, United States
  • Site:https://autozone.com/locations/ga/loganville/4624-atlanta-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2007&y_source=1_MjQ2NzM1NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-554-2933
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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