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Christian Brothers Automotive Lockport
1220 E 9th St, Lockport, IL 60441, United States
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Christian Brothers Automotive Lockport
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Ni
Review №1

Absolutely love this place. The service is great and the staff is very knowledgeable. Joe specifically takes care of may car and me everytime Im there. I get an estimate to review while Im working, once approved by me, work begins on my car without me even picking my phone to call in. Always, a 10/10.

ch
Review №2

All I have to say is pure class! I was astonished by the service and care, especially for someone who was from out of town and most likely would not need their services in the future. If you are going to break down somewhere, you better hope its close to Lockport, Illinois.Thanks so much to Joe and the staff at Christian Bros Auto for your help and guidance the past few days! Top-notch

An
Review №3

I absolutely recommend Christian Brothers. They thoroughly inspect your vehicle, send you a detailed report of any issues WITH photos, and they dont charge until they call and give you an estimate. Awesome job clearly explaining the issues of my car. I dropped off my car for a brake inspection and the communication throughout the day was phenomenal. They texted when the tech was starting on my vehicle and when complete. They also have a free local shuttle service! Great work and fair prices.

Go
Review №4

Had some work done there... very detailed in their analysis and abstract for the repairs needed. The work I finally had them do was dont quit well but I felt could have done a better job at the pricing which is why I only gave 4 stars.. I would have rated 4.5 if I could.

Gr
Review №5

I have been going to Christian Brothers since they opened. They have been able to assist me with 3 vehicles that I own, each and every time they have gone above and beyond with their expertise and professionalism. I have had a few out of the ordinary requests that they have also taken care of. I really appreciate Joe, one of the gentleman behind the counter, he knows what he is talking about and conveys it professionally.This is my go to place for all of my automotive needs.

Ki
Review №6

My car broke down at the building next door and they took me as a walk in, got the car towed over, and worked on it right away! They were incredibly nice and I appreciated being fit in quickly since I live an hour away! Great people and great service! Definitely recommend!

Da
Review №7

Great experience on my first visit. Honest, professional approach to solving a problem other shops could not. Extremely detailed report that is accessible online with pictures of your vehicle that shows the problem.One of the cleanest shops Ive been to. Highly recommended!!!

Re
Review №8

Did a great job! Very personable and professional! I would definitely go back for other car repairs in the future. Thank you so much!

Ni
Review №9

Cant say enough good things about Ray and everyone at Christian Brothers. Been bringing my cars to Ray for the last 10+ years and switched from where I had been going for the mere fact that Ray left there - so I followed him to his new shop, Christian Brothers. Most recently we brought our company truck to Ray after the dealer couldnt find the problem after several visits. Right away, Ray found the issue (irony that a rodent had chewed through the fuel evap hose of our exterminating truck) & got it fixed quick. Honest, trustworthy and very friendly....will never bring my cars anywhere else.

Br
Review №10

What a wonderful experience, have come here multiple times, and its always a pleasure! Kind, courteous and quick! Both Joe and Jason are amazing at what they do! Service was quick, and all issues Ive had with my car have been taken care of! Joe is very knowledgeable and can answer any questions you throw at him, and will recommend or suggest anything that would be able to help you out! Jason is a great technician, never even a dirty handprint in the car, returned to me exactly as is or better 😁😁 I cannot state enough how great of an experience it is to get services or repairs done at this location! I would recommend them to friends, family, and anyone with any car problems!

Pa
Review №11

On the pricier side of autos. Got one thing fixed and then I picked up my car to find out that night my front headlight wasnt working anymore. Probably going to go somewhere else. Got a quote for my power steering (multiple problems) over $3000 and my other mechanic said he would do for $2000. So its something to consider. They do have alot of lifts which is a bonus so you know your car will be looked at. but my other mechanic has 2 and gets the job done sooner for me as he knows I work nights.

An
Review №12

These guys really are super nice and definitely know what’s going on. The sign of a great shop is when they know their limits and will turn down work to ensure the safety of you and the vehicle. They did an alignment on my care though and it came out great, really nice people to work with.

Lo
Review №13

Professional and courteous service. Repairs completed in a timely manner. Clean facilities. Highly recommend.

Pe
Review №14

Fantastic service and fair pricing. Literally half the price of competing shop in Homer. Nikko was great and communicated everything with me I needed to know. Fit me in to their already busy schedule and got me back on the road. They will be my first call going forward for future needs.👍

Mi
Review №15

This is the best place ever! They are honest, clean, reliable and efficient. I will only come here from this day forth. Thanks so very much Christian Brothers of Lockport. You rock !

Do
Review №16

Again...a great experience. I read critical reviews, and the pricing is perhaps not the lowest, but there is value in the tremendous warranty on the work, the quality of the work, and the upkeep of the facility. And people, all people, love to be treated with kindness and decency and respect. You get this in spades at Christian Brothers.

Da
Review №17

Most professional mechanics you will find with the most reasonable prices! I like that they thoroughly explain in detail whats going on with pictures so you can feel confident that you are not getting screwed over with fabrications. Always come here before you even consider a dealership.

Li
Review №18

Love Christian brothers! They are honest and they keep in contact with you every step of the way. Very accommodating with their shuttle service. Clean environment and office waiting area. I feel confident bringing all my car needs to them. Highly recommend them!!

Ja
Review №19

Its nice because they are quick to answer, very curious, quick fix, have a shuttle service and text out thorough quotes to your phone that you can accept on the text by opening the link. You dont need to call and discuss anything its very detailed and swift.Thank you

Ge
Review №20

Very professional they keep you informed throughout the repair process on your vehicle. Would definitely recommend.

Je
Review №21

Its the only place we take our cars. Very courteous, they keep you in the know. They always ask before commencing with work, telling you what exactly is being done and how much.

Ke
Review №22

The Best Service Advisor,Workmanship and Overall Customer Service. I am a former ASE Certified Automotive Technician. I trust no one with my vehicles and work on them myself. However, even I need professional assistance. I have been to a few places and they usually fail and are mediocre at best. Christian Brothers serviced a wheel alignment for me and it was the best....EVER! I look forward to working with them again in the near future!

Pa
Review №23

Upfront, honest, fast, professional, and reasonable. They are good at what they do and give you the peace of mind you’re looking for.

Ba
Review №24

Very courteous and professional! Completed jobs in a timely manner. Pricing is a little high, but the jobs are done and done well! Thanks!!

Mi
Review №25

Very professional, was told every step on the work needed and progress of what was being done . My car has never handled.better or rode nicer . It was a brand new car when I bought it . Thank you for a job well done .

Id
Review №26

Ive been coming to Christian Brothers for all my vehicle repairs. Joe is an amazing person and gets the work done as promised and in the time he says he will! I highly recommend them to anyone looking for vehicle service! I will continue to use them in the future! The whole staff is great! Thanks again, Joe for getting my brakes and tires put on in the time frame you said you would! My truck is running like brand new again! Youre awesome!

Yo
Review №27

I walked into such a peaceful environment, explained my situation. Staff went out & pushed my car into the lot. Assessed the problem expeditiously. The staff is God sent. Really special shop. I recommend anyone to trust this shop for your vehicle needs.❤️

Lo
Review №28

They take great pride in the service they provideAnd on time with the work they providedWill be using their services again

Ma
Review №29

Came in with a problem that I could not reproduce on demand. They ran a host of diagnostics and found nothing wrong. Kicker is they didnt charge me for that when they had quoted the cost to do the tests. Fortunately the car seems to have been scared straight... Lol but they have my business going forward.Added bonus the waiting room is nicer than many folks living rooms!

An
Review №30

Everyone is super helpful, professional and friendly. They do great work!

Sl
Review №31

I made an appointment for a oil change. They were quick and very accommodating. The waiting area was clean and relaxing with FREE WiFi. The bathroom as fresh and clean. The price is fair and better than jiffy lube. I love supporting Christian business and this has been the best one yet

Ni
Review №32

Christian brothers were the most helpful and nice customer service i’ve ever dealt with, will definitely be back and will recommend them to anyone. would give 10 stars if I could.

Ja
Review №33

The front desk were professional, kind, respectful and shared their knowledge. They explained what would be completed with the concerns you presented. They gave you a visual presentation of the areas that required repair & explained why. They understood that something you need to wait till the next month because it was unexpected. They were Tinley with their repairs and all staff were friendly and respectful. I highly recommend this facility. It was their one month anniversary for their opening on my date of service. Also they do a full review of your car upon request “ for free” and give you the report on items that require repair...Great Job !!

Jo
Review №34

Ive been here about two times now.The customer service is above and beyond I could have ever imagined.I felt such peace and trust walking in and out of this place with my vehicle left behind.The work done was beyond satisfying and anytime I had doubt or questions they were there to answer them.Also willing to have me come back in a take a look at whats going on without fuzz.The service write Jo took great care of me as well as the store manager Ray.Super satisfied and definitely will be recommending family and friends.The security and the work provided here is undeniable.Honest, Hardworking, God loving people.Please give them an opportunity to serve and service your vehicle Im glad I did. 🙌🙏

Da
Review №35

Obviously the best place to put in care of your vehicle. These people honestly go above and beyond for me every visit and thats what keeps me coming back. Businesses can learn a thing or two from places like this. Thanks Christian Brothers for taking care of me and my Mustang.

Ro
Review №36

Ray and Joe are always super friendly and professional. I used a Christian Brothers in Texas and I was very impressed. When I moved to Joliet, Christian Brothers was my first choice and I am very happy. My vehicle had an especially unique intermittent problem that was hard to catch to diagnose. Christian Brothers did an exceptional job. The technicians are very knowledgeable and talented. Saved me a lot of money.

Ru
Review №37

Great place for car repair the staff is the best

An
Review №38

Always quick and professional oil change for before work stop.

Ad
Review №39

These guys are very genuine people! I highly recommend you go to them if you have an issue with your vehicle, I promise you wont be disappointed 🙏

pe
Review №40

I found my Experience to be Very Professional . I ask for a Quote on my repairs it was given and that was the price that I paid. Nico was Very Helpful with everything. Car was ready at the time needed. Very Good Shop to do Business with and will be going back!

Po
Review №41

My first visit and NOT my last. The price was about the same for the repair at other locations. I am very pleased that they didn’t try to sell me any additional service. The gentleman at the front desk, I think Joe, was very polite and easy to talk with. And when I saw my bill, I didn’t feel ripped off, like at other Lockport service shops, thank you!I will be back for other service needs. Thank you!

Jo
Review №42

Joe was very good to work with. Joe provided details of my auto repair. Was willing at all times to answer my questions. He treated me with respect and professional courtesy. This is the only shop I will take our family autos when they need repair.

Jo
Review №43

I have taken all my cars in since they have opened. Great team! Really take the time to explain what needs to be done and how much it will cost. They definately dont oversell. Ray and Joe are top notch. Great addition to Lockport.

Da
Review №44

Great customer experience from beginning to end. Let me know everything that was wrong with my vehicle and how much it would cost to repair. Niko let me know things that needed attention and could be put on hold for a while. I will definitely go back again and highly recommend them!

Me
Review №45

Ive taken ( and referred friends and family here ) my vehicles here a few times. They are courteous, friendly and knowledgeable. Great communication and service. So glad to have a honest shop so close to home! Love the transparency and being a woman that they listen!!

De
Review №46

My car was taken in quickly and the wheel alignment was done very well. I like being able to go to a Christian business. I be having my son take his car there also. Very nice place.

N
Review №47

Not impressed. The service went up by 25% in the past few months.

Ar
Review №48

Nico is great, very professional and helpful, he worked with me every step of the way. My tech, Joe, did a great job on my truck. They were honest. If I could give more than 5 stars I would. DEFINITELY recommend and will be back for all of my truck and car needs.

M
Review №49

Helped us out in a pinch. Our first experience was exceptional. To this point we are considering using them for all of our mechanical needs! Remarkably professional.

M
Review №50

Excellent service. I took a chance and had my ford serviced because they were close to my job, and boy did I hit the jackpot. The text messages and phone calls kept me in the loop the entire time. The shuttle courtesy was awesome. I had breaks and rotors replaced with a short notice. Thanks for an amazing experience.

Ch
Review №51

Brought my 2009 Dodge Grand Caravan with 202,000 miles into the Lockport, IL location for an alignment.Very friendly and professional service.Competitive pricing. Text updates every step of the way, and work completed on-time! Brought my attention to a couple of other issues as well.Very happy with my experience. My van hasn’t ridden that smoothly in some time. Highly recommend Christian Brothers Automotive in Lockport, IL!

Fr
Review №52

I went to 3 other mechanics before coming to Christian Brothers because of a front drivers side shimmy. The first 3 could not fix my shimmy problem. Christian Brothers were quick in diagnosing and my rotors were warped due to build up of brake deposits. They were reasonably priced and very very professional. I found me a good car mechanic. I have 4 cars and when I need them to get fixed I am definitely coming back. Great job Christian Brothers

ka
Review №53

Once again they took exceptional care of my Moms van. Shes had issues with her battery draining for over a year now. They found the problem (which was the automatic sliding doors) and they fixed them also for her!! At such a reasonable price. Shes so happy with the service!

M
Review №54

I do most of my own auto repairs but some things like vehicle alignments and tire mount n balance I can’t really do myself so I took my Denali here and all I can say is this place is superb! They went above and beyond for me. They Did a excellent job to start and kept the communication going through the whole thing. Kept me aware of possible upcoming issues and how the job was going. The prices were so fair too boot! Let me say again great work, clean environment and a great deal! Thanks to the guys at Christian Brothers Automotive!

Ja
Review №55

Very professional and courteous service. They are reasonably priced too.

Da
Review №56

Ray and Joe and great to deal with, been there a few times for various issues on aging cars and always got a great deal and good info. Honest advice and good prices. I will keep using them.

Di
Review №57

I am thrilled with my experience with Christian Brothers! Nico is a great mechanic. He discovered the issue and had it repaired very quickly. Joe kept me informed with the progress every step of the way. I am definitely recommending Christian Brothers to my friends and family.

Ja
Review №58

My daughter had a flat tire, so we took it to CBA, where Joe took excellent care of her and her vehicle. Incredibly clean, organized shop, beautiful waiting area, very knowledgeable & professional staff. We were told and shown the problem and the adequate solution to fix the problem. Their service system kept us updated with information and pictures through the entire process. We will be seeing Christian Brothers Automotive again for our future automotive needs!

Sa
Review №59

Great experience. Will always come back here.

Pa
Review №60

These people are very sneaky. I will never be back and I’m telling all my family and friends to stay for away. Terrible service and untrustworthy!

To
Review №61

They are honest and reliable. It is difficult these days to trust car mechanics They always get to pull a fast one on you. I havent once felt like they enjoyed having more knowledge than me. They go out of their way to educate me and help me understand. Thank you for your work!

bi
Review №62

This team shows excellent service. They tell you you exactly what is wrong and what your options are. Attttt

Lu
Review №63

Took my vehicle there for a quick tire rotation, front desk was more professional than most Auto Shops and the service was fast. No complaints.

Je
Review №64

Amazing shop! Staff was very honest and friendly. Offered an inspection of whole vehicle with detailed pictures and rankings of immediate problems to not so bad problems. Great place to get all of your work done. Brake price was unbeatable & service was extremely quick!

Va
Review №65

I wanted to call back today to say Thank You so much!My car was in the excellent care. I waited in the Lobby and I got text updates on my car every move. My questions were takin into consideration and I was reassured of any concerns I had. As I left driving out I realized how much more smoothly my car drove. I am very pleased with the service.

Ed
Review №66

Joe was very good to work with. Joe provided details of my auto repair. Was willing at all times to answer my questions. He treated me with respect and professional courtesy. This is the only shop I will take our family autos when they need repair.

Qu
Review №67

WHY I HAVENT VISITED THIS PLACE SOONER? (Fact check- they been in business since 1982) I spoke with Ted this morning, he was amazing. I went there for an oil change and left feeling like i purchased a brand new car. First, the staff was very neat and professional. the office was squeaky clean and fresh smelling. Ted and the other guy was working as a team while helping me and answering all of my questions. i was offered coffee, water and coco while i waited! Even more special.... is they way they handle all the guest that came in behind me. The look and comfort upon the other guest face after being handled was priceless. I will definitely go back.

Ni
Review №68

I had a great experience with CBA. They kept me in the loop with my car and also didnt try and add anything I didnt need. They fixed my car and what more can I ask? Their mechanics did a great job. ---- -fiesta

C
Review №69

I can always trust these guys

Ni
Review №70

I am beyond happy to have a trusted mechanic and shop to take our cars to, and our experience here was outstanding! The facitily is SO nice and clean, it definitely wont give you that dirty shop feeling. They got my car in right away and when I told them I was walking to a nearby store they had one of the shop guys drive me there and pick me up so I didnt have to walk in the heat! They kept me completely informed and updated through text the entire time. Once my car was completed they sent me a complete diagnostics which I was able to review right from my phone! It had everything labeled what was urgent that needed to be fixed and what I would need to consider for future car care, and even let me know what was in good shape and didnt need work! That diagnostic was complimentary by the way, and they did a courtesy brake inspection because I said my breaks felt wrong. They followed up with a call and addressed only what I wanted addressed with absolutely no sales pressure whatsoever. I have been to shops where the people try to get you to buy so much and ones where they target women who they think dont know better. NOT THESE GUYS! I cant say enough good things about this Christian Brothers Auto in Lockport and the people who make their team work. Not only was the experience top-notch, but the pricing is completely reasonable and affordable! We will be taking our other car in soon and this will be our only shop from now on. Do yourself a favor and get your next workup done here!

Ra
Review №71

I had Christian Brothers perform a vehicle inspection prior to purchasing a used vehicle. I was very happy with their work and for fitting me in their schedule.

Sa
Review №72

The team knew what I wanted done and executed precisely. Fair pricing. Down to earth employees. We will be going back to them.

da
Review №73

Christian Brothers provides a truly exceptional experience! From start to finish professional, caring and reasonably priced. Have had two cars serviced there and was thrilled each time. Brake job there was about 1/3 what a comparable job cost at a local chain store. And they provided photo evidence of the work they suggested should be done in the future along with a written estimate of expected costs.

Ca
Review №74

The staff was friendly. They performed the work in a better than timely manner. They did only the work I wanted and did not try to up sell me with uselessly expensive items. I highly recommend this company.

Tr
Review №75

I absolutely loved Christian Brothers Automotive. Friendly, thorough and reasonably priced. The constant communication and the photos added to the report of the issues found with the vehicle make a world of difference in integrity of their workmanship. Would highly recommend their business!!

Kr
Review №76

I have to leave a review. Because today I received the best service. From the time that I called to see if they accept walk-ins, to the superb service I received when I arrived. Even witnessing the service they provided to other customers while I was there was gold star worthy. On top of that I was in and out. 🌟🌟🌟🌟

To
Review №77

Always a good experience always satisfied

Ja
Review №78

The staff were professional, highly skilled, and very conscientious. They brought a very serious problem to light and fixed it appropriately. The pricing was fair and the concern was amazing. Thank you. Would highly recommend them.

Mi
Review №79

The only thing I’m upset about is that I can’t complain about oil changes anymore. This place is amazing! From my initial phone call to the end of the process I was treated with such care. There is so much attention to detail to give customers a wonderful experience. I’m so impressed!

Ri
Review №80

Wonderful ! Best Auto repair shop in Chicagoland. Ray and Joe are men of integrity. You can be sure they will repair your vehicle correctly and at a fair price. Their service greatly exceeded my expectations. I received a written estimate by email. Once I approved the work it was finished in just a few hours. I will return next time I need service.

Br
Review №81

Absolutely fantastic service! Can’t believe how fast and professional these guys are. I’ll take them over the dealership anytime, and same quality! Totally satisfied

Sh
Review №82

Oil change was Fast, Friendly, Affordable! Covid-19 safety. Exceptionally clean waiting area!!👍

Br
Review №83

Fast, excellent service. Very clean facility and the people there are very polite. Highly recommend and I will definitely be going back for other services.

Wh
Review №84

Very honest and thorough people but their prices are pretty high

An
Review №85

Best customer service I’ve experienced at an auto shop. They are knowledgeable, and don’t try to push random things you don’t need like most others. Their technology is awesome as well with pictures and txts every step of the way. Nice work guys I highly recommend

Sa
Review №86

Brought my 2013 Hyundai Sonata in on Tuesday for an oil change, a new cabin air filter, and a quick AC repair. Everyone I encountered was very kind and helpful, I never once felt pressured in any way, and I left feeling a lot better about the condition of my car after worrying for quite some time. Ill definitely be back!

Bo
Review №87

They do great work very reasonable.

Jo
Review №88

I had my oil changed at Christian Brothers Automotive and I WILL be going back! They are very nice, prompt and respectful! Thank you for the outstanding service!

Ni
Review №89

Great service, professional and great prices!!! Thanks for a great job!

Ra
Review №90

Clean, honest and transparent, good quality auto service!

Fr
Review №91

I stopped at CB to get a second opinion. They said that there was nothing wrong with what the other repair shop said. However, they did spot a problem that the repair shop didn’t. Joe brought me out into the shop to show me what was wrong. It was a safety issue and I agreed for them to do the work. They got me in the next day. Free transportation both ways. Super clean waiting area and shop. I saw one mechanic actually waxing the shop floor because he had nothing else to do. Definitely will go back.

De
Review №92

The Best! Kind, courteous, knowledgeable, speedy n proficient, detailed, reasonably priced and extremely professional. Thx😊.

Co
Review №93

Nicest people out there. They help fast and efficiently. Also they text you updates about you vehicle during examinations and its so good to know whats going on, and when. My #1 auto mechanic from now on.

Li
Review №94

These folks charged me over $100 to replace 2 headlight bulbs. Thats outrageous. Total ripoff.

Jo
Review №95

Awsome experience during this time, called/dropped off/picked up, updated through text messages and was available to pay on line, great experience, they have my business

Ro
Review №96

Its Crazy hard to find a mechanic or shop u can actually trust and be straightforward with you... Here u can find that... you can tell they arent there to gouge you and generally do care... i will be a repeat customer... i strongly recommend.... UPDATE... THEY GET 6 STARS!! Wifes vans AC took the not so timely breakdown, right before our family road trip vacation... Ray and Joe got us in right away and fixed it... Thank you guys... they also found other things that needed attention and it helped to know... GREAT Service and consider them friends.

Ch
Review №97

Excellent customer service, the latest technology, honest, intelligent. Even drove me home and finished the job early and saved me money. Did I mention they found two issues another shop missed.

Rh
Review №98

They have worked on two of our vehicles. Service has been above standard. They don’t try to sell you work that you don’t need. I will definitely bring all my cars here.

Sh
Review №99

A great experience. The staff was courteous and the work was done in a timely manner and it didn’t take up my entire lunch break.

Wi
Review №100

Joe is very professional and work was.done great and a good time fram

Information
20 Photos
100 Comments
4.7 Rating
  • Address:1220 E 9th St, Lockport, IL 60441, United States
  • Site:https://cbac.com/lockport/?utm_source=GMB&utm_medium=organic&utm_campaign=lockport
  • Phone:+1 815-306-0207
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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