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California Speed-Sports Inc
2310 Nissen Dr, Livermore, CA 94551, United States
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California Speed-Sports Inc
Comments
Ma
Review №1

Awesome crew! Very polite, helpful, and knowledgeable too! Got the best deal for a Street Triple! Cant recommend enough!

Om
Review №2

Great showroom! Very large and well laid out - much better than their old location. Friendly and knowledgeable staff. Amazing selection of new bikes, it seems like they have every model of Ducati made. They also carry Triumph, MV Agusta, Aprilia, Can-Am, and Polaris

St
Review №3

I was expecting a smaller place. This is a well stocked, large place. The sales guys are happy to chit chat, and are not hard sale types. I test rode a rocket. If I get one, this will be the place I buy.

Ni
Review №4

Very nice building with great exhibition of custom bikes upstairs. Serious inventory of bikes. Friendly staff and very professional service. They work hard to make their customers leave happy. Highly recommend.

Gi
Review №5

Love the selection of Luxury motorcycles they have on the show room. My mind can go crazy walking around a place like this.

Ja
Review №6

Nice place. Sales staff is friendly. Selection was limited for what I was looking for but great setup for trying out bikes

Ar
Review №7

Not nice at all. I won’t buy anything from this place.

Da
Review №8

Unfortunately they are not military friendly, will not be buying a bike here.

An
Review №9

Im a little biased. My sons the service tech. Hes the best!

Ch
Review №10

The employees and the owner are extremely friendly, also incredibly quick too. Just got done purchasing a Ryker Rally Bike and am excited to try it out. They are right on top of it and no problems at all. Offered custom build and everything. Recommended since they are reliable and guarantee you the best quality that you can have!!

Jo
Review №11

Friendly staff of genuine, NICE people that were helpful, accommodating, and knowledgeable. THANK YOU!

di
Review №12

Amazing service, inventory and staff !!! Highly recommend already bought 1 bike and coming back for more there.

Gr
Review №13

I had a wonderful experience purchasing a Ducati 797+. Desmond and Nancy were extremely helpful and friendly, and they were an absolute pleasure to work with. Nancy did a great job making me feel comfortable and welcome. Desmond went over every detail of the bike with me, sharing his experiences and knowledge. I left feeling great with a big smile on my face. I would highly recommend this dealership to my friends.

bi
Review №14

This IS a GREAT place to find, and GOOD service for motorcycles and Trikes. Try it, YOU WILL LIKE IT!!

Ri
Review №15

Easy buying experience and informative sales staff. They always find time to work around my schedule for services. Great place for purchase or service, Desmond and Quincy are awesome in every way possible. I purchased an 899 Panigale late last year and any issue that has arisen was dealt with swiftly and professionally by them.

Mi
Review №16

Excellent shop! Highly recommended! Customer care and service top notch! You rock Nancy!

Ta
Review №17

I dont know wether to like or hate this place. Their mechanics are great. Buy from them was nice. As they tend to be honest about what youre getting.But getting service from them is a nightmare. They will use the customers lack of expertise against them to promote their high fees or services. They constantly use the owners manuel text to push their agenda. So you literally have to be an expert of your own bike when conversing with them about work.I went there for an oil change too early. But according to the owners manuals it should be an inspection. Instead of informing me of the potential mistake, they just agree to an oil change, have me sign an estimate with little detail. (Mind you I made the mistake of seeing the wrong price. I thought I saw $36.80 but it was $368.00. My mistake)But they not onmy did an oil change they performed an inspection without clarifying that the oil change would involve that.They charged me 2 hours of work, even though I was literally there 2.5 hours with 30 minute buffers on each side making it about 1.5 hours of work.Does anybody go to place for an oil change and get charged $40 for the oil change AND charge extra money for the time it took? Usually the price of the oil change includes the time itll take for work.Lastly these guys are certified Can-Am dealer. But they constantly have excuses for their slow work time because Can-Ams are complex or this bike is new on the market. So I pay triple the price because their techs are in experienced? They blamed the slow oil change on the design of my bike and its newness on the market. Then make me pay for it.My advice. Buy your bike here. Theyll do great.But take your bike to Nor-Cal Powersports in Santa Rosa for service. Even though their techs are slightly less experienced, they are literally half the price and they will immediately inform you of every little detail of what is going on with your bike as they work on it, including changes in price due to time or complications. Plus they only charge $100 per hour conpared to $150 per an hour, and they throw in freebies all the time.

J.
Review №18

Employees are super nice, helpful, and knowledgeable. Mechanics are top notch as well. If you are in the market for a foreign bike (non Japanese), do yourself a favor and go see them. I live in San Jose and make the trip out to see them.

jo
Review №19

Came here on a slow Saturday looking to inquire on a new 2019/2018 822/797 Monster. With just a handful of customers i was barely greeted with a friendly gesture. I had a guy talk to me for a quick minute and walk away. As I walked around the showroom floor no one else took notice of me, not even the other guy taking pics or the fella having a break on one of the tables. Poor customer service and this just turns me off about purchasing a Ducati. Go somewhere else to a dealership who wants your business. Never judge a book by its cover!

Br
Review №20

The pics are old. they ONLY deal in Ducatis, No scooters!!

Uw
Review №21

My favorite motorcycle dealership. Purchased 6 motorcycles from them in the past 10 years, new and used. They stand behind their products and provide great and friendly service

ja
Review №22

They where quite helpful.. They werent even open yet.. But they still let us in.. great place great people

Is
Review №23

Fantastic place where people know what they are talking about. Also a wide selection of bikes and other toys that should be fun to drive.

M
Review №24

The ultimate toy store! Awesome bikes, great service. The place to go for Ducati anything

Ni
Review №25

Super friendly and trustworthy service department. I came all the way up from San Jose and was 100% worth the trip.

Mi
Review №26

Great bikes, have my eye on one and I visit it regularly!

Ha
Review №27

Yes, I agree with you about cocky sales guy who trys to bull***t his way through.Currently having issues with parts & service. Wont give positive or negative review at this time. They get one more chance to redeem themselves.

Lu
Review №28

Great sales/office team, very knowledgeable and highly experienced mechanics.

AB
Review №29

I went their to buy a slingshot. However, I am a professional black male that walked in with my white wife. When I asked about having someone show me the slingshot (Which I was going to buy no matter what) I was given a business card and said call the guy later. So, then I asked questions about it and was told by the lady go to the internet because we don’t want to waste paper!!!! CRAZY

Ge
Review №30

Ive had very few issues with my Polaris Slingshot, but when I did the folks at Speed-Sports took care of it very professionally - accurate service quotes, repairs executed correctly and everything done on time.If you have a Slingshot or Can-Am Spyder, this is the place to have it maintained.

Ne
Review №31

5+ stars for Speed sports. These guys are awesome. The entire experience(sales with Desmond, Quincy and Kregg (owner), paperwork with Nancy, Ducati technicians Mike, Don and Jack). They excel at everything. I will never buy another bike from any other dealer. They treat you like family. Kregg and Quincy kept the shop open one night when I was rear ended. They didnt care about the bike, they were more concerned how I was. Kregg, Quincy and Dez are all riders. They are extremely knowledgeable on riding and can help pick the right bike for you. No high pressure sales or games. Nancy, she can work magic with anything you need, Finance, warranties etc. The technicians, hard to find but they treat the bike like its their own. I ride rain or shine every day to work. I logged 13,000 miles on my Ducati Hyperstrada in 1 year, Just upgraded to a Multistrada. I rarely ride my Harley now as the Ducati has saved my in many situations (great techology)Do yourself a favor, stop by and say hi if your in the market for a Ducati, MV augusta, Polaris or Can Am. You wont regret it. Best price, service and shop around.

Br
Review №32

Increased my desire to have a new Birthday experience

A-
Review №33

The customer service at CSS is truly Amazing! You could not pay me to go to a different dealer.

R.
Review №34

Ducati Service is the best here. Ducati master mechanic Don is one of the best. Don is very detail oriented and knowlegeable. The only person I trust on my to touch Duc.

Th
Review №35

Great dealer. Very good stuff out there.

St
Review №36

They dont even keep oil filters on hand. They will have your bike a lot longer than they need to. Cocky sales guy that doesnt know his stuff. Only thing they have going for them are the techs.

Ew
Review №37

The team here are superb, sales and service both

St
Review №38

Great people

mi
Review №39

Great deal, great service

Am
Review №40

Great guys & gals - very helpful

Jo
Review №41

Excellent customer service and product knowledge!

Du
Review №42

Everything for your Ducati. Aprillia.and slingshot!

Wi
Review №43

Great service and people

Jo
Review №44

Great team, great service.

Ni
Review №45

Excellent customer support and service!

Ma
Review №46

Abysmal customer service. They promised to replace a screw which they had lost after the 600-mile service (with picture evidence). After a dozen emails that the screw has been ordered, they stopped responding to follow-up emails. Avoid this place like the plague.

d
Review №47

Total professional atmosphere.

Be
Review №48

Super negative in talking on phone to consignee a bike for me

St
Review №49

Nice bikes

Ru
Review №50

Awesome

Be
Review №51

Mark one for questions and they give the colgon to you like that when they go to sell

Information
93 Photos
51 Comments
4.3 Rating
  • Address:2310 Nissen Dr, Livermore, CA 94551, United States
  • Site:http://speed-sports.com/
  • Phone:+1 925-606-1998
Categories
  • ATV dealer
  • Ducati dealer
  • ATV repair shop
  • Motor scooter dealer
  • Motorcycle dealer
  • Motorcycle repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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