Working with Curtis and Isaac has always been an easy experience. They go above and beyond to take care of their clients. I’ve never worked with an easier dealership to work with. I highly recommend them.

Staff was very friendly and welcoming. Made you feel they appreciated your business. Also were very helpful in all aspects of our service needs. Nick our salesperson is exceptional.

The service through the website is fast and functional, the problem is that they offer appointments to see published cars (website) that have already been sold, they dont really have an organization to respect appointments made and confirmed, and at the same time they sell for the back door, it seems that only money matters and not quality of service. Without worrying about each of the contact channels and details with potential customers, it is sad to know that there is no ethics or respect for the customer, and they only know how to solve by offering the most expensive thing they have, definitely look for another place for your next car .

Brought my car in to have rotors replaced because I suspected a warped rotor was causing vibrations when brakes were applied. They “recommended” that I replace both front and rear rotors to help with that but only the rear rotors showed any signs of warping. I chose to only replace the rear rotors based on that and was without a car for 4 days because I wasn’t told they were waiting on parts. When I finally did pick it up, nothing was fixed after replacing the rear rotors, so I basically spent $300 for absolutely nothing.I have since talked with a manager about a new issue that arose and he apologized about the situation and I feel much better about everything.

First kid in college needed vehicle services and looked at. Not sure who to go to or trust since we live a little ways away and Anderson took away all of the worry. Trent was great to work with and everything from scheduling to service to paying remotely was handled exceptionally great!!

Gerson and Tanner of Anderson Mazda were great to work with. Had a great sense of humor which is what it takes to work with Debbie and myself. Very knowledgeable and got a great Mazda for the money. Thank you both and all the other guys we met while there. Will definitely be back and let our friends and family know of the great service!!

Dillon Dickey was great- super knowledgeable And easy to work with. I would recommend Dillon And Anderson Ford to anyone looking for a vehicle.

The staff was very courteous and respectful.They answered all my questions and made sure I knew all about the car I was buying before I traveled over 400 miles to pick it up. I was very pleased with the service while at the dealership. I would definitely make the trip again to purchase a vehicle.

Issac and Nick were very helpful and got me in the vehicle I wanted. Todays purchase was both easy and fun. Third purchase I have made there.

I enjoyed having your tec help me with programing my new key fobs, good job thanks so much Jerry

First of all, I really enjoy my new 2021 F250. We ordered the vehicle at the end of February 2021, but it wasnt until the Middle of May before the vehicle was manufactured. The vehicle then sat on a lot for the next 4 months waiting for necessary chips. Would have liked a little more communication from the dealership on the status of the delivery, but had to go through a Ford website to keep up to date on the status. We actually learned through the website the vehicle was finished and in transit to the dealership for delivery.Secondly, we obtained a pre-approved load through our credit union to purchase the vehicle and we presented the check the day we picked up the F250. Approximately a week later we were informed by the credit union of issues with the dealership that needed to be resolved before cashing the pre-approved check. Mainly the dealer did not contact the credit union and missing data. We got the impression that the Finance Department would have preferred the vehicle be financed through Ford instead out own bank.We do have to complement the service depart for the installation the bed liner and cover. Looks good!!!

I had to leave a review! I came to this location on a Thursday with time to kill due to having a new vehicle serviced at a nearby dealership. As I checked out used truck Damon contacted me and was interested in my wants and needs. After showing me everything on the lot we even went on his computer and he showed me the mass inventory they have at other locations. We found what seemed to be my perfect truck and he had it arranged to be brought to this location from grand island the next day. I came to checkout this Nissan and it wasn’t what I had hoped it would be. Unfortunately Damon was not their but his sales manager Izacc was super helpful and friendly. Since I already knew what was on their lot I had a second option in mind. I test drove a 2015 Ford F-150 xl and fell in love with it the moment I started the engine. They gave me a fair trade in for the vehicle I was still making payments on and tried to make the sale as easy as possible. As far as not all staff wearing mask, that’s the world we live in now. Everyone who came in contact with me or talked to me did wear one and it was appreciated as I always do wear mine. To conclude, thanks for getting me out of a minivan and into this beauty!

Very awesome sales man Tj is we gave him our stuff ahead of time and in and out quickly. Thank you much Anderson!

Bruce at Anderson Ford service department was great to work with. He explained what service work was needed and helped me prioritize the work to be done with my budget. He also got me a good price on some new tires. I will definitely be going back to Anderson with my truck.

I was absolutely thrilled with the level of customer service I received, not only did they stay in touch but they left me video messages of the vehicle. My new used vehicle is in mint condition in the process went very smoothly.

Working with Trent right now to get my C-Max fixed and I couldnt be more impressed. Great, consistent communication every step of the way. Ive been taking my vehicles here for years - Anderson Ford is legit.

Got the car that I wanted. The service was painless and quite friendly. They gave me a decent interest rate and price on the vehicle. Would buy again. Thanks!

I really enjoyed the experience. The staff made the process quick, simple, and pleasant. I love that I can take care of my payments, repairs, and maintenance all in 1 place. I love the car I got and the price I got it for. Its something that suits me and my growing family. Thanks Anderson Ford!

My experience with Anderson Ford was extremely easy and convenient. Jeff Nelson was my salesman and Curtis Reins from finance did their best to make me happy and satisfied. Doing all the paperwork at Jeff’s desk and not needing to leave him to go over optional warranty etc was impressive to me! I only had to work with those two and felt comfortable doing this all by myself. Nice job to a great company that I will return to in the future!

I already had my brakes inspected here less than a week before I made an appointment to get them fixed. Called the day before and they couldnt tell me exactly how much it would cost and said they wouldnt know until I brought it in and they looked at it AGAIN the morning of the appointment...so I cancelled and hope I never have to return. 100% done with Ford after this car. Toyota is way better (Not Baxter in Lincoln)

Thank You Thank You Thank You Anderson Ford! Jaime Clark and her team at Anderson Collision did an amazing job fixing my 2020 Ford Truck. Jaime Collision Manager is hands down the best to work with. She made the process easy, kept me notified daily on progress, and even answered a text on a Saturday. I also want to thank Nathanial Heaton for always being available to answer question and getting things done in a timely manner.

Anderson Ford did a great job on my spray in liner!

Being a young female, I was a bit nervous to go into the Anderson Ford Collision center. I do not know much about cars, but that was not a problem when I went in. I was treated with respect and care throughout the entire process of getting my car fixed. Paige, at the front desk, was great! It was nice to be able to talk to another women in a mainly male dominated field. I would recommend Anderson Ford to anyone I know, thank you guys for your help!

My mom lives in a different state and came to Lincoln for a funeral. A sensor went out in her car, which was covered under warranty, and it was towed to Anderson Ford Lincoln for the repair. My mom called about the repair several times and they kept saying they were waiting on the part. At first it was going to take 2 weeks, and then a month, and then finally she was told they didnt have the part and it would be over 2 months before they would get it in. My mom ended up calling the Ford dealership in Grand Island and they had the part there. She then had to call Lincoln to inform them that Grand Island had the part in stock. It took almost a month for the repair to be completed, but would have been even longer had my mom not found the part herself. I actually picked my moms car up when it was finished yesterday. I have never been to this dealership before and I didnt know where I was going. Every person that helped me yesterday was nice and pleasant except for the cashier. He came across as rude and it seemed like he hated his job. Im not sure why he is in a customer service position, especially if thats a normal day for him. I hope this isnt how they normally conduct business, because if it is, I would not take my vehicle here.

On one hand, the $166.25 that I paid was an inexpensive reminder why I do not do business here. It would have been nice to get SOMETHING for my money, but life isnt fair. Like the reason for my visit. I updated the SYNC software on my MKX, which up until that point was operating perfectly. I used the download and instructions provided on Lincolns own website. Afterwards, none of the features on my car worked. Anderson informed me that my computer may now be bad, and itll be $1300 to find out.Additionally, I had been quoted $141.90 for Anderson to attempt an update. When I came to pick up my car an additional $22.70 had been added for shop supplies. Lets set aside whether or not shop supplies had been consumed while installing software. If thats something you always charge, every time, tell me that in advance. Dont tell me something costs 141 dollars if its not possible to pay that price.Will update this post after I have resolved the problem with the car.

Had a recall on my vehicle and they were very accommodating and let me know everything they found. they also had me in and out very quickly and even put up with my repeated phone calls. i typically work on my own vehicles but with the professionalism and way i was treated i would definitely contact them if there is a project i cant or dont have the time to work on.

Definitely recommend Anderson Ford! I had the pleasure of working with Jeff Nelson who was extremely helpful. Went in and explained what I wanted and he made it happen. The process of trading and buying was super quick and easy. They were not pushy at all and I didnt feel pressured into buying something we didnt want. Will definitely recommend this dealership to others.

The employee I worked with was very kind. The manager was extremely arrogant and spoke as if he thought of himself above everyone. He proceeded to speak to me an a very rude tone as I left the dealership. They will swindle you, lie to you and do nothing except try to make an unfair deal with you. Take your business elsewhere, this is coming from a Ford enthusiast. I wish Lincoln had another Ford Dealership, yet here we are! Wish I could give them zero stars!

I appreciated the courtesy reminders of my upcoming appointment. Check in was quick, courtesy ride home was so helpful too!! Its great to know Anderson Ford is so competent and the job is done right! Thank you for great service all around!

Jeff was my hero! I couldnt get the truck I wanted causes of high payments. so a truck just became new on the lot and he was able to get it lowered a hell of a lot to match my needs and budget, along with having a one year old and a picky wife that gets stressed out a lot. he was able to make it happen and to leave happy and astonished! paperwork went quick and the service 4x4 light was on and Jeff even told me to come in Monday and they would take care of that for me on the house! life couldnt have gotten better without jeff!

Update: Anderson reached out and they have great customer service and explained the situation and their plans for the future I was appreciative.Went in today for an oil change I scheduled last week, I was told 1.5 hours which was fine. Then got approached at almost the 2 hour mark saying they didn’t have the part.

What a fabulous experience buying a used car! We are from Wichita Kansas, our 4Runner was totalled and we found the perfect replacement 4Runner online at Anderson Ford, Lincoln. This dealership and our sales advisor, Nick Allen, went above and beyond to make sure we were taken care of and felt comfortable moving forward. Nick was very knowledgeable, friendly and honest. Everything we requested to be addressed on the car was happily taken care of and we could not be any happier! A perfect 10 experience! Thank you Nick and Anderson Ford, Lincoln!Greg and Melissa :-)

I really like working with the Anderson group. We got a Mazda. Ive been going to the south shop for maintenance on the Ford. Its great. If youre looking to buy they arent going to be pushy and trying to get you into something you dont want.

Great place to buy a vehicle. They always make you feel like you matter and your car is just as important to them as it is to you.

Awesome service!! Needed a replacement rear wiper installed and once part arrived I was notified and was able to get in the next morning with minimal wait time and the service was quick and I am 100% satisfied. Hans is seriously the best!! Need more people like him!

Service was efficient and I was kept well informed on the progress of the vehicle repair. Courtesy service was prompt and friendly.

The dealership made the buying process easy, and Terry, our salesman, made it as stress-free as possible. Terry was friendly, caring and kind; he took care of us and made our experience a great one. I highly recommend him and Anderson Ford, and would 100% buy a car from them again.

Andy from Anderson Ford was very helpful helping with with the purchase of my truck. He wasn’t at all pushy which I greatly appreciated and he took the time to listen for what I was looking for. Got a nice truck for a fair price and also received a fair value on my trade in. Overall a great experience.

Took my car in for a recall issue and ended up paying way more than I was told and some other services stated as free services on invoice were obviously not done, like exterior car wash.

I bought my car from Jared, and it was a great experience! He was friendly, understanding, and overall great to work with. Will definitely be coming back!

I had a very enjoyable and stress-free buying process. Jeff and Paul are both great. The entire ordeal took me less than 30 minutes. Anderson FordI will be a place I look forward to buying my next vehicle from. Thanks again Jeff and Paul.

I would highly recommend working with Gerson Benavidez, he was super knowledgeable and provided great service. He was very patient, took all of the time we needed to answer our questions before and after the purchase.

Anderson Ford Lincoln of Lincoln is efficient, professional and trustworthy. They are able to effectively communicate through either text, call or email regarding vehicle repair issues. They kept me informed of the repairs. Solid folks! Customer service at its finest.

First off I want to thank Issac the salesperson that helped me and was very honest and respectful towards me. He was very knowledgeable about any questions I had about that particular car. I couldn’t have asked for a better sales guy! The reason that my review is so low is that Rashon (sales manager) was very disrespectful and gave a bad first impression, especially for a manager. To be more detailed, the first impression that I had of him was a conversation over the phone where he was very snarky from the first word he ever said. When I think of a manager, the first thing that comes to mind is someone that truly cares about his job and his customers(definitely NOT Rashon). The car that I was looking at was in there demo program and still is currently. The first thing I noticed when I got to see the car was that there were almost 1k miles more than the site had listed it for. I took the car to a outside mechanic to get it checked out and started to do research on this specific car. Kelly blue book is one of there trusted partners that they use on there website, however when you search that car up it’s almost 1,000 dollars cheaper in Kelly blue books total price, which is way overpriced to start with. I was willing to give a reasonable price and pay 500 dollars more than what the car was worth on Kelly blue book and Rashon walked away from that offer because he wanted to keep it in the demo program. In my opinion if you are not willing to be flexible from asking price for a car you shouldn’t have it for sale at all. Not only did he waste my time but also my money to get the car checked out. I really hope that one of his managers reaches out to me and is willing to make this right and make a sale.

They were absolutely fabulous. My daughters tire blew and she is 400+ miles from home. They did a great job of getting her fixed up and back on the road safely in one day. It was a huge relief. They were knowledgeable and super polite and friendly which after the morning we had was so appreciated!

Fast courteous service. Nick was a rock star. he knew exactly what I wanted and didnt jerk me around like happens so often at large dealerships. Will do business here again.

Got a great car for a great price. Salesperson Jared Williamson came in on his day off to help me out. I highly recommend him if you’re looking for a car.

Highly recommend! Trent in service took great care of me. I had an appointment across town and was told the work could take a few hours. He heard my need and when an opportunity presented it he took the initiative to get my update done quickly. I know it won’t always be an option to be that quick but Trent kept the customer in mind and took great care of me!

I like how friendly and helpful the employees are

I am a longtime customer. Outstanding service, that is hassle free and focused on getting you into the vehicle that you want. I buy custom ordered vehicles and its a painless process from start to finish.

We had a great experience with Anderson. Buddy Hoff was a pleasure to deal with. Everything was quick and easy. We love our car.

Nick, one of the service managers saved the day to renew my faith in Ford. My F150 had been damaged by a Cam Phaser recall performed without my permission by Beach Ford in Myrtle Beach, SC. This recall caused the truck to drive awkwardly and have trouble downshifting. This cam phaser recall problem affected so many vehicles, that Ford stopped allowing service departments to perform them. Effectively the cam phaser reprogramming done would cause the trucks transmission failure warning light to come on and not allow the truck access to upper gears. This caused us to seek help on our trip through Georgia at Gainesville Ford who quickly tried to sell us a new transmission for over $8000.00 and told us we’d have to leave the truck there for at least 3 months for them to “fix” it. We took it to a local transmission shop in Gainesville, GA who assessed it and told us the transmission itself was perfect and that Gainesville Ford had a bad reputation for trying to sell unneeded expensive repairs. The local transmission sho alerted us to the well known problem with the cam phaser recall performed. They also told us Ford engineers did not have a fix for the problem. Upon our return to Nebraska where the transmission light came on again once on the trip, but disappeared when we would shut off the truck and restart it, Scary to drive, but we made it home. This was March of 2021 and I reported it to my selling dealership and to Anderson Ford in Lincoln, NE. I escalated my concerns to Ford corporate and was given assurances that they were aware of the problem and were working on a fix. I was promised that corporate would notify my local dealer and have me bring it back in when the fix was available. Ford corporate did no such thing and just let my case “expire” . Eight months of follow-up with Ford corporate got me nowhere, and left me quite frustrated as my only available contacts were entry level telephone “clerks” supposedly wrote notes on the case. In the meantime over those 8 months the truck intermittently would signal a transmission failure which had not actually occurred.Finally I contacted my Lincoln Ford dealer. Anderson Ford and had the good fortune to have my case assigned to Nicholas. Although it took him most of the day to sort through the case file and Ford corporate’s failure to follow through, he was able to find and apply the reprogramming fix to solve the problem for me. After 8 months of getting the runaround and double-speak from Ford, corporate, the local service consultant took the initiative and the time to actually listen, investigate and solve my mechanical issue caused in March by the faulty recall performed by the SC dealership. If not for Nick at Anderson Ford in Lincoln going the extra mile to take care of me and my truck, I’d still have to worry that my transmission was going to fail on the road. Thank you Nick! You can be sure, that I will ALWAYS request Nick to be my service advisor in Lincoln, NE. I love my F150 Lariat! I’m very thankful that Anderson Ford treated me well unlike my experiences with Beach Ford in Myrtle Beach, SC and Gainesville Ford in Gainesville, GA!

Excellent RV Service -Anderson Ford (specifically Bruce) were faced with difficult circumstances regarding my RV. They miraculously achieved everything they promised.Customer Service -Bruce and Team are very responsive and good listeners. They were timely and communicated well via text!

Car looks great and I was in and out in about a hour for the mini detail !!

The north Anderson fast lane service team did a fast and great job on my truck. Brought it in for service and have missing wheel weights replaced. Service technician noticed wheel weights weights almost touching brake rotor so he rebalanced the wheels and got it back in shape. Thanks for a fast clean job.

Used Quick Lane today for The Works checkup on my 2019 F150. The service was fast, friendly, easy, and well-priced. Hans does a great job and is very personable. I’ll continue to use Quick Lane in the future. Thanks!

Good as always. They have a really good system and good way of communicating information about your vehicle. It’s clear and easy to understand. Very helpful front desk guy, Bruce I think, was wonderful to deal w and I give him a 10 out of 10, awesome guy! I am always happy w your service that’s why I keep coming back. Thank you, Nanci

This place is always busy, but theyre honest about how long it will take to get my car serviced, and they almost always get things done within the time they quote it will take. Love that I get free tire rotations since I buy my tires from them. Very friendly service as well. They advise on the suggested maintenance, but are never pushy.

The folks at Anderson Ford never fail to make me smile. They are very efficient and my car is always washed and vacuumed. I recommend making an appointment although they accept walk-ins at the Quick Lube center as well. Prices are also quite reasonable. Great folks to do business with!

Great staff. Helped my problems. My car is now functioning properly at a relatively fair price. Cant really ask for much more than that.

Wonderful service from working with Jared! So nice and accommodating! I love my new car ☺️☺️☺️

I had a great buying experience at Anderson Ford.For starters, I just have to say Andy is an asset to Anderson Ford and excellent salesman!! Too often have I spoken with car salesmen who have very little knowledge of the technical aspects of the vehicles they are selling or what, if any, options are available for aftermarket customization. This can be very frustrating because I personally am very much an automotive person and feel as if the person selling the car should have this knowledge and be able to educate or least have a conversation about such since that is essentially their job. I was very impressed with Andys knowledge about the used vehicle I was interested in, including the aftermarket customizations that had already been performed, and what additional things could be done to it. Customer service was his top priority as there was exceptional communication on his part during the whole purchasing process and he even came in on his day off to complete the sale at a time that was convenient for me. Rashaun was also great as he was upfront with the pricing and gave me a fair initial price which eliminated any need for back and forth negotiations. I was also impressed with his courtesy and understanding as I was not able to complete the sale in one day due to my demanding career. I couldnt have asked for a better experience. These guys are top notch and will go the extra mile to take care of the customer. I would definitively recommend Anderson Ford to anybody in the market and hopefully Ill get the opportunity to buy from themagain.

Great place to get your ford worked on. Pleasant people and on point with customer service. They explained what I needed and allowed me to make the decision on what to replace. Quick service and respectable people. A lot of companies can learn from yall. 5* because of their customer service, quick in and out to get along with my day, and communication level 100. Looking forward to requesting your service again.

Very good Ford Dealership ! Always had a good experience whether buying or getting service.

I spoke with Sam my salesman the night prior on the vehicle I saw online. He was informative and answered all my questions. The process the next day at the dealership was quick and easy. The fastest time every for the buying process. Would recommend to others.

I worked with Mark. He replaced 2 windshields for me. He done a great job. He was very good at what he does. If I need this done again I will call Mark or Anderson to get the job done right. Thanks Mark.

Communication, service, and customer appreciation all above and beyond... My car is running great and their detail and wash was so amazing!!! Worth the drive and will be back!

Jared was great to work with! Very honest and had my best interest in mind.

Salesman Dylan U helped me a lot here and was very kind every step of the way, I didnt end up in a new car because of some personal things that had come up but he was very understanding and was the perfect mix of professional and personable throughout the process

My brakes were making a grinding noise on myway out of town so I stopped by Quick Lane to get it checked out. I was greeted immediately by someone and then a technician came out to drive my Jeep and take a look. A problem was spotted and they said they would have to find Jeep parts but could get it done by the next day. I wasn’t able to get into the Jeep dealership until August. So I brought it back to Anderson. I got a call later the same afternoon that it was done. It was less than I expected and they didn’t have to fix all that they had originally thought. The staff was professional, and friendly. I will definitely go back.

These guys went above and beyond for our family. They fit us in when they had a full schedule, they were very thorough and tedious. If you want quality work done this is the place to go.

Hans got me in the same day for an oil and filter change. All the guys in the Quick Lane are courteous and professional. I’d recommend this location to anyone. Plus...they washed my car!Thanks, fellas!

Great service. In and out quickly. Love going here. Never had a bad experience

I had been taking my car to other places to try to figure out what was wrong with it I have been told a catalytic converter was the issue. I took it to them they diagnose the problem and it wasnt even close to being the catalytic converter. The work that was done with far less than what the other place wanted to charge me! I will be bringing my car back for service I love the fact that they text you updates and anytime you have a question you can just text them back

I drive almost an hour in order to have them perform routine maintenance on my F-150 because they do a thorough job of inspecting and keeping me informed of any problems or potential problems. They have even replaced the wiper fluid hose that a squirrel chewed through and didnt even charge me for it. Bruce Faimon is usually my Service Advisor and he does a great job of keeping me informed on what they are doing, what needs to be done, etc. I would recommend Anderson Ford of Lincoln to anyone looking to buy a vehicle or just have service done on their vehicle.

On July 4th I was traveling out of state and my truck broke down and I had to leave the it in a parking lot over night. I called Anderson Ford the next morning and they sent John out to drive me from a hotel to the parking lot to meet the tow truck.Bruce in Service was able to get us worked in and help out with getting insurance to cover the repairs. I don’t know if you have ever been stranded outside of your home state but if you are in Nebraska and need vehicle assistance Anderson Ford of Lincoln Nebraska are who you should call. Very friendly, professional and went out of there way to help a couple of Texans.Thanks again y’all!

*Follow Up: Not too pushy and gave me a solid price on my truck. Had to say no-deal to the competitor (SD) earlier in the day due to bad service, an unhelpful website, and too many locations, but glad Anderson was able to help.I am reducing this review from 5 stars to 3 stars because of the poor post transaction customer service. The truck only came with one key fob, so I asked about getting another. I then looked and a bunch of random new truck equipment (wheel hub, etc.) was under the back seat. I called to ask what they wanted me to do with them and they said to return them to the Grand Island location (I live in York) and that they would take care of the key fob. When I went to the Grand Island location, they said they dont know why I was sent there as they dont have a laser cutter for the key fob and I needed to go to Lincoln. So I said Ill take the parts to the Lincoln store then. When I called the Lincoln Store back and told them, they said I would be paying for the extra key fob as they dont guarantee their cars coming with two keys. This is after I told them that Id be bringing them the car parts that were left in my truck. This rigamarole is taking up my time, hundreds of miles, and apparently costing me money to get a second key fob. I dont call that good customer service.

Jared W was awesome in helping us get my wife a new jeep.

Simply the best place to buy a vehicle in Lincoln. All communications on the details of the purchase were done over the phone, text, or email. Final paperwork was completed in matter of a few minutes and out the door of the dealership.

Jeff did a great job getting us the vehicle we wanted. He even showed us how to use the new features. He was very courteous and professional.

We pulled up to the lot and Bob M. Came out to help us. He asked us what we were looking for and we told him and he said there is a nice suv on the other lot so he went and got it for us. He was no pressure. When we went in to sign paperwork our 1 year old was not very happy Bob was doing whatever he could to make her happy. It was a great experience and I would highly recommend Bob and the Anderson auto team!!

We are traveling and had a flat tire. They got us in right away. They found the nail and fixed it. We were on our way in no time. Gary was so helpful and awesome Highly recommend

The courtesy ride took a little long to pick me up and it was before I had to be at work. Otherwise enjoyed my experience!

I bought a 2006 Mercury Mountaineer on May 10th of 2021The salesman Jeff Nelson told me the car was checked out and nothing was wrong with it that was a lie I was scammed 1 week after I had the car I had to replace plugs, wires,coil, and both front hub assemblys and I also noticed they put fresh tape over the pcv, mas, and clutch fan pig tail connectors to cover up the corroded exposed wires 4 weeks after having the car the rear carrier assy is making noise and now the engine has a low idle loud knock most likely it is the timing chain I WILL NEVER BUY FROM ANDERSON FORD AGAIN. I will be filing a complaint with the BBB and talking to a attorney.

Thanks for taking care of the check engine light Garrett. Its still off fingers crossed

It took 3.5 hours at the Quick Lane to have my truck serviced. They were unable to replace the air filter on my Super Duty (not in stock) and they broke the cover on the upper fuel filter and did not change it either. Instead I had to make an appointment for 3 days from now to have something they broke repaired.

They are very quick at responding to any questions I had. Very easy process

Bob Menicucci, our sales associate, was good with us. We talked about the car we wanted and agreed on a price. He was informative and honest. New customers for sure.

Gary was very nice and professional. He had my car done in a very timely manner.

The people who work at Anderson Ford have always been very friendly and trustworthy. I appreciate that tremendously. I will always bring my vehicle to them

I recently had to have repairs done to my Ford Explorer and Bruce was my Service Advisor and could not have better things to say about his customer service. Bruce was beyond my expectations and I highly recommend working with him. He did a great job of keeping me posted and making sure I was taken care of as a customer. He made sure to check in with me every few days and always did a great job of fully explaining what was going on. He seems very vested in his job when he talks to you and I think that is what I appreciated the most.

Jared was there to help me through the whole process of buying my first car. The Anderson team was very friendly and easy going. Would definitely recommend going to Anderson to find your next car.

Service department have to be graded on sales. Be aware of overselling and under delivering here. Today I came in and they forgot to place the air filters I approved while in the shop. They literally went to the parking lot and replaced them in front of me. Unprofessional, dishonest, and unresolved. I have brought my vehicle here for years, and it seems like the team they currently have are the issue.

Earlier today, I had my oil changed again at Quick Lane in Lincoln Nebraska. This is the third time that I have been given a price when I drop off the vehicle and when I get the bill the price is much higher. Buyers beware.

The worst experience with a dealer ever. I emailed them about a vehicle on their site. The agent emailed me back and had no idea what I was looking for. I asked to test drive it on a date and time. He replied and confirmed the date and time. I drove 40 minutes to get there at the agreed time and he first acted like he didnt know I was coming, then said he had not check his email that day, despite confirming 24 hours prior to the appointment. Then said the car was not for sale and that it was not on the lot, then said it was actually on a lift in service where I was not allowed to see it. I reached out to the dealership asking for the sales manager. He was supposed to call me and two days later I have heard nothing. DO NOT BUY A CAR FROM THESE PEOPLE.

Anderson Quick Lane was very convenient, professional, and communicated well. The text notification system is excellent! Highly recommended place to have you vehicle serviced.

Sales team was great, seemed very honest about a few mechanical issues that the vehicles we were interested had. Ended up with an explorer that has been great. Also the service team was great to work with ( I didnt care for the price of the airbag sensor that needed replacing, but thats normal). They needed to keep my vehicle overnight which would have greatly inconvenienced us due to doctors appointments and other commitments we had made. When I explained my situation they made a loaner available almost immediately. So far great customer service and so far I definitely plan on buying my next vehicle here and doing all my sevice here. Thanks

Courtney was great to work with. She made me feel at ease through the whole process. There was no pressure to buy. She was knowledgeable and I appreciate her customer service. Ive used a previous dealership in the past and Anderson provided a much better experience. We did not have to spend the day to make our purchase but were able to conduct business within a couple hours!

Had a recall on our Ford Edge. Service personnel were very courteous and respectful. Took care of the problem. I would recommend Anderson Ford to others.

Awesome salesperson, Oscar! Young but knows how to make a sale after he goes out of his way to get all the information you want. No hassling, even picked me up from my home for a test drive. Knew exactly what we wanted and got it for us. This dealership is great in all areas of service and sales! Thank you Anderson Ford for helping us find the right vehicle and get the best deal!