Went to Lilburn Walmart Tire Center for an oil change. We left and tried to clean our windshield... No fluid.Even though the paper states it was checked AND filled. Decided to check our tire pressure...YOU GUESSED IT not even touched. We take the truck back and ask did they even change the oil? Each one thought the other has changed it and still have no idea if it was changed! After going back and forth no I didnt change it did you change it? They decided the one who did change it had already left! Ill be back tomorrow to speak with someone. Not happy at all!

Went in for a new battery. Free installment. Inexpensive, Quick and Easy. Staff was friendlier than the main cashiers which was a great relief.

These guys were amazing getting me the help that I needed. They were very polite and professional. I did go during the week. The auto center receptionist has the most outstanding customer service skills, kuddos to her! If you happen to need car service, this is the place to go. I guess positive attitude does rubs off, I mean every single one of them was pleasant to interact with.

The associates were very helpful and friendly. They need update their record system. They were not able to pull information about my road hazard warranty.

Always give me the best customer service.

Never buying tires from here staff is completely useless ordered tires online 2 days prior to going here and they still didnt have them ready just wasted my time I would give them 0 stars if that was possible

Unbelievable! Contacted the Auto Center and talked with a lady who advised to come in and get an oil change. I come here and the guy states “We are too busy to take anyone else”. Wow horrible customer service and extremely unprofessional! Oh and it took me 25 minutes to get here and I get turned around. Great !!!

Great customer service

They Dont Install Carry In TiresEven If New

Purchased some tires from Walmart Auto Care because I couldnt beat the price. The people that work are cool people to deal with . Sometimes it seems alittle crazy in the auto area but this Walmart where people come to shop in pajamas so expect some crazy

I had to get a battery installed last minute, everything was fine. The battery was a reasonable price, they were a little understaffed, and the guy also tried to charge me a core fee when he knew they had my battery. I had him remove the extra charge, paid, and was on my way in no time.

If I could give less I would

Absolutely perfect service. No other Wal-Mart has this service satisfaction as this one.

Waited hours to get my car fixed. Called only to find out they lost my key and no one called to let me know. Accused me of taking the key when I saw them hand it around. Tried to charge me extra after losing my key. No manager could be bothered to come assist. After all was said and done, they closed to auto center and made me walk to the front and around to the back to retrieve the car myself because they couldnt be bothered to open the door.

They didnt called when the car was finished. When we got there the next day no one could find the paper work and who completed the service on the car. I was late for my appointment and after standing for almost an hour. Someone decided to ring up a new ticket giving $10 off that didnt seem to make a difference.

Went to get new hubcaps, had an associate help me figure out what I needed from the aisle. I had no idea I was supposed to put them on myself. It was all good, he installed them as a courtesy after hours outside of the bay...superb customer service, especially for WalMart...

So professional, so polite and perfect 👌

Do not go on a weekend, if you do please be prepared for a very long wait. The service is fine, the people there try to help out as much as possible with your problems and questions. But the wait time especially on the weekend is exceptionally long. Be prepared to wait for even a tire repair. They move quick but the shear volume of customers will have you waiting a long time

Waited 30 minutes past opening before they even talked to me about my car, I was literally waiting outside this entire time. I then was told to go stand by my car (in the rain) so they could get me in the system. Talked to the manager who only seems interested in making excuses instead of offering any solution to this frustrating situation. Then says “Well your car is in there now.” Yeah, it should have been in there 50 minutes ago (at this point). I guess you get what you pay for. I wouldn’t recommend it.Sincerely,A frustrated pregnant lady.

Excellent service and very quick all done within an hour

We want to help a computer have damage

Great front desk service. Didnt clean off the spilled oil on top of my engine. Had smoke coming from where the oil was spilled at until I got home. Which was an 8 mile trip from Walmart.

Very poor customer service. I pulled up and waited in line for over 45 minutes to get some new tires. I was told it’s all good until someone decided it was time to go home, the. He said “the compressor” just broke down.

Great customer serviceEspecially from the tall blonde girlShe was very knowledgeable and friendlyId recommend them

I had a set of used tires that I just needed them to put on the rims and put on the vehicle - which according to their website was $17 per tire. Called to get hours and see if I needed to make an appointment and the lady literally scoffed at me and said they dont do used tires. I called around, not only did I get a way better price with a local company, I got way better service.Goodbye, Wal-Mart! Youve gotten your final dollar from me. Ill never be back!

Nice staff took me in after closing and did my oil change

Sent me home with a bad battery because they didnt want to change it because of the location after they had replaced my last two batteries no problem. Autocare manager is rude

Everybody professional fast and courteous I was at another Walmart for 2 hours!! Came to this location and tevon took care of everything very knowledgeable and professional!! Thanks!!

The person in charge behind the desk incredible helpful,,,, promises that wallmart can get you tires no,,,,, to bad I went somewhere else

I recently got an oil change at the Lilburn care center and they did not put oil in my car after taking the oil out of my car . I took a trip to Myrtle Beach and checked my oil and it was empty low. I went to walmart in mertyl beach and puchased oil for my car to make it back to Lilburn walmart for them to tell me there is leak that never existed before my oil change. Now waiting for response from management and they are apearing like they dont want to help me with service or refund

Good people but sometimes disorganized and communication can be better

The Auto Care Center is by far the worst people to get in touch with if anyone happens to answer they will put you on hold for 30 minutes literally, I called today and was on hold for that long.I finally gave up!! Then I called back and was transferred through the whole store.

Good service and reasonable prices

Great customer service! Got my car serviced in less than an hour!

Gd service.great mechanics on duty.Devon is an excellent mechanic

You will most likely save quite a bit on tires if you purchase them here. Installation is also quite a bit cheaper than the nearby competition. I had the lady who seems to be the day manager order some tires for my wifes car and she said she would call me when they came in, but I did not receive that call to my knowledge. I had to call her. My general impression as well as my wifes was that they seemed a bit disorganized. This makes me hesitant to recommend them, but sometimes that is the risk you take to save some cash on something that is, at least for us, a big investment. The local tire sellers will probably match their prices on specific tires, but they will get you with the additional fees.

They told me it was going to be a 2 hour wait then 3 hours later they said they were about to pull my car back because i’m behind another car and it will be another hour & a half after that. Save your time.

The Walmart lube center is so unprofessional. They open at 7am, i called to confirm time because at 7am the lights were still out. The technician answered the phone and told me that he wouldn’t be able to open until another technician and manager make it to work. Smh. That’s ridiculous because people have to be at work at a certain time in the morning. The technician didn’t make it until 8am so they didn’t open until then.

Fast, friendly, excellent service. Gotta love it.

Long wait but good service

Understaffed and unhelpful. They even had a customer on speakerphone for everyone there to here. Wont be back!

Waited for 3 hrs and then they said they only have 2 tires left . In which suppose to be 4

I came to change my tires. I have waited more than 2 hours its ridiculous. They work so slow like a turtle. They need new staff ASAP!

Fast oil change and reliable

Staff in here most are rude if they know someone they will push ur ticket back and u will wait hrs in there for no reason

Just like any other w m .sometimes they have it and sometimes not.

They try to sell me new tire, because they are too lazy to pull off the nail.

Extremely long wait just for a battery change.

Stopped taking cars before 630

Horrible, tech arent knowledgeable and they are extremely disrespectful!!!!

Friendly, courteous, and efficient.

No one would help me!

Slow service.

Very disorganized

Lack of service!

Good service

There okay.

Worst place to shop

Lots of people

Alright

Well, Walmart needs our visit because there we find everything from a pair of shoes to the food of my little birds

Today I came to change my car oil and the battery, the lady who attended me was very kind to me, she attended me in the most wonderful way, very pretty. And the boy who did the work for me was still very nice and whenever I asked him something he answered me as he could thank you all God bless you