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Cronin Chrysler Dodge Jeep Ram
518 W Main St, Lebanon, OH 45036, United States
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Cronin Chrysler Dodge Jeep Ram
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Ka
Review №1

I just got a 2015 Jeep Grand Cherokee from Cronin Chrysler and they were wonderful! They were completely honest about everything with the Jeep and it’s pristine condition! They also did everything they could to help get the best payment plan that would work best for me! The nicest people and easy to talk to! Benny is the best! I recommend asking for him!

Be
Review №2

Very professional, knowledgeable and made the entire process easy. Buying a car has never been this simple and fun. Ask for James and he will absolutely get the job done for you!

Ni
Review №3

Update:10/29/21 So we just bought a second car from Cory and again it was an awesome experience absolutely no issues very friendly and addressed any concerns we had… we definitely found our new home for car purchases we absolutely love our grand Cherokee and ram 1500 that we purchased earlier this yearAbsolutely the easiest purchase I have made at a dealership.... no haggling back and forth for hours everything was laid out and the price we agreed upon was the price I paid.... no surprises....one of the most smoothest vehicle purchases ever.... also want to mention Cory the salesman we worked with was awesome not the typical pushy salesman..... will definitely shop here again...

Br
Review №4

James earnest was able to get me into this beautiful jeep. Highly recommend him. Has a jeep of his own and really knows his details and facts about them. Marie in finance is awesome. She made everything work in my budget. Highly recommend them both!

Am
Review №5

We bought our 2021 Jeep Grand Cherokee from Cory and had the best experience! Kind, understanding and went above and beyond to get us exactly what we wanted!! I will not buy from anywhere else! Thank you Cory!!

Bo
Review №6

Tony and the finance team were great to work with! Very relaxed no pressure! They gave us a great deal on the trade in of our 2015 Ford F-150 truck and we love our new Ram Laramie!!We came back a month later and sold our Jeep Rubicon Gladiator to them and again great service from the team. Highly recommend working with this dealership. I live in Anderson township and it’s worth the drive!

Br
Review №7

Very pleasant experience purchasing my Ram 1500 Limited at Cronin CDJR in Lebanon. My salesman Rob Spurlock was very knowledgeable about the vehicle and options I was looking for. The buying process was easy, enjoyable and quick. I would definitely recommend any and everyone to give them a try when your in the market for your next vehicle

Ti
Review №8

I wanna give Robbie Spurlock a shout out. Robbie took very good care of me and my family. He took his time. He was very professional. I cant thank you enough Robbie and your team for taking the time late into the night to get me and my family into a new car that I wouldnt have imagined in a million years. I will definitely come back in the future. Very great experience.

Rh
Review №9

This is the best dealership I have ever dealt with. They truly make you feel like family. James helped us find what we wanted and is wonderful. This is the only dealership we will be using from now on.

Su
Review №10

I bought 2021 Ram 1500 limited from Cronin. The experience was fantastic! Salesperson, Rob Spurlock, helped us throughout the process. He was really patient with us and listened us. I am truly satisfied with my purchase experience. I would highly recommend buy your truck from this location and find Rob to help you.

Er
Review №11

James was super friendly and extremely helpful. I got a 2021 Bighorn. The whole staff worked to make my experience easy and enjoyable. I am Proud to now be part of the Cronin family!!!

Jo
Review №12

James was amazing to deal with and were very happy with our new purchase! Excited to do more business in the near future. If your in the market for any vehicle please come see James and he will take extra good care of you!

Pa
Review №13

Was there twice and no-one came out to help. Went inside to talk vehicle I wanted to purchase, salesman immediately went on website and started looking at vehicles much higher than the one I was looking at. Never did give me answer to my one question. What is bottom dollar they would take for the vehicle I was looking at. Wont be back to Cronin.

Wi
Review №14

Got a 2020 Ford ecosport from them. Runs great and they cover everything. Salesman Rob Spurlock made sure we left happy!

Be
Review №15

James was great. If you want to have a great experience come here and ask for James. The whole dealership is wonderful.

Ma
Review №16

Demitri Hooks helped me get the car I’ve really been wanting. Got me a great deal. Excellent service. Excellent experience.

Co
Review №17

Went to talk with Demitri Hooks about ordering a new car. Very professional and friendly during the whole process. Was able to get my car 3 weeks exactly. Highly recommend talking to him about getting in something new. Solid dude.

JE
Review №18

Went to buy my dream car Jeep Wrangler and Ryan was amazing! Very patient listened to exactly what I was looking for and pulled inventory to find out that they didn’t have exactly what I wanted coming to them so instead helped me build my dream Jeep and stayed within my price range for everything I wanted! He was very patient and very kind easy to work with! Once ordering my Jeep thought it be 8-10 weeks and to my surprise it came in just within 3 weeks! I will spread the word if you are looking for a new or used vehicle ask for Ryan he will take great care of you!

Ta
Review №19

I want to thank Ms. Anna Rancourt. She went above and beyond helping me find a safe reliable car for my teenage daughter. She knew what she was talking about, she was very attentive, answered everyone of my questions one way or another, and very respectful and patient. I will definitely go see Ms. Anna Rancourt again the next time I need a new car. She is the BEST sales woman Ive dealt with in a long time!!! Thank you again Anna. You are Amazing!! If you need help finding a vehicle, Anna Rancourt is the one you want to ask for!! You will NOT be let down. Thats without a doubt!!

Au
Review №20

Definitely recommend Cronin CDJR!! An excellent place to do business! Purchased my vehicle in September and had a great experience!

Al
Review №21

I should have read the service reviews before taking my Jeep to have something installed. They had my car for a week to do a recall, an installation (of which I supplied the parts) and we also asked for an appraisal. They called to let me know how much the installation would be and wow. Just way beyond what I was quoted at a place that does these installations daily. I guess I should have known better when Cronin had an opening in a week versus the other place I would have had to wait a month and a half for an opening. It was also more than 3 times more expensive! I called and left a voicemail asking to not have it installed and that I would like to speak to someone about an itemized bill to see what was costing so much. They claim they never got the voicemail and installed it anyways. So Im out way more than I should have been. Maybe they are hard up for money since they moved into a new building. I Dont understand why its hard to find a good place to do business when it comes to cars. For some reason I always have high hopes that a Jeep dealership should be more trustworthy but that was not my experience, sadly. Unfortunately, I read reviews after my bad experience. I hope you dont do the same.

Le
Review №22

I couldn’t be happier with the Altima I got from Cronin, Cory Hutzel made the process so easy…thank you so much! I will definitely be returning for any future purchases and I always recommend you to anyone who is interested in a car.

Ma
Review №23

Ryan Johnson at Cronin Chrysler Dodge Jeep Ram was tremendous in helping my wife and I with our new purchase! Extremely professional with a keen eye for what it takes to make a buyer feel comfortable. Thanks again, Ryan!

Ka
Review №24

I’m currently in the process of ordering a Jeep and James has been helping me. He is extremely knowledgeable, friendly and very professional. Would recommend asking for James for purchasing a new vehicle

Ne
Review №25

I recently bought a Ram from this location and Kaleb did an amazing job. He was super knowledgeable and friendly. The team worked together and got me into the Ram I loved and in my price range. Kaleb made sure my Ram was super clean and had a full tank of gas before I took off in it. He then reached out to me to make sure I was still satisfied with my truck. I recommend this location to anyone looking for a vehicle. Great team and great work!

As
Review №26

Service was great, but they have coupons on their website that you can print that advertises a 29.95 synthetic blend oil change. I was told that they do not offer synthetic blend at their shop. I went in thinking I would be paying that price plus a tire rotation (additional 19.95) 72 dollars later my car was finished.I was there the first day the new location was opened with the same coupon, and I was able to at that time. I’m a customer satisfaction person, and I also like consistency. I’m very saddened that they basically either have false advertising, or people who don’t think customer satisfaction is a thing. Don’t advertise something that you don’t provide and then tell the person after the fact! (I asked about the coupon when I scheduled my appointment with the receptionist named crystal)

Ba
Review №27

I had a great experience with leasing a new vehicle from Cronin CDJR dealership. Got the quote on email/text chat. Once we agreed on the numbers over the phone/email, I took the ✈️ from ATL to CVG and went to the dealership to pick the vehicle. Shout out to salesman Evan, finance manager Rob and Sales manager Matt. They made the process smooth and easy. I was in and out of the dealership within an hour.

Co
Review №28

I’m incredibly happy with my 2018 Jeep Wrangler unlimited that I purchased through Cronin jeep. It’s always been a dream of mine to own one of these vehicles ever since I started learning how to drive, and I couldn’t be happier! Special thanks to Demitri and Andy in the finance department for helping this dream come to life! Both are super great people and very easy to work with!

No
Review №29

I negotiated with three other dealers for a new Ram 1500 this week. Performance in Centerville and another dealer in Youngstown refused to go below MSRP. Jeff Wyler in Columbus “negotiated” from $5k OVER MSRP to 3k OVER, and said that was their best deal. Some dealers I contacted did not respond at all. However, Rob at Cronin was great. Very knowledgeable, and Cronin was willing to make a fair deal. They earned my business, and this is one of the few times I’ve purchased a vehicle where I felt the dealer was honest and not trying to trick me into anything. Excellent car buying experience, I would certainly recommend giving them the opportunity to treat you the same.

Ni
Review №30

Ryan did a fantastic job, really above and beyond. He listened, took the information I provided and got me exactly what I wanted. The process with him truly seamless. The circumstances where a bit unique and started with a call and we’re mostly completed over the phone but I still felt I was the most import thing he had to be handling that day! Awesome guy, awesome job. 10/10 would recommend.

St
Review №31

Highly recommend Cronin CDJR. Great place to do business with, Evan and the staff made the process very smooth.

Sa
Review №32

Drove out of state and Benny was really helpful, everybody was really helpful, I highly recommend this place!

A
Review №33

Definitely will not consider this place for services again. First time and last time coming today. Just wanted an oil change and every step of the way the guy fought me. I had the jeep coupon that Ive used at Kings and the guy would not take it because you have to redeem during the week and your car takes more oil and we do synthetic. Okay, well Ive had my oil changed before using the same coupon for full synthetic and no issues elsewhere. Also no where on the coupon or website does it say must be redeemed on weekdays. Then he claims we need an appointment, for express lane? Once again Ive used express lane before and we were the only ones in the express lane at 8am... Also neither the website or the sign for express lane says appointments only. Then he fought me again on the coupon saying it really should be $145 and not $100 that it says. Im sorry but weve only been open 3 months is not an excuse to treat customers this way. It was clear he didnt want the work and the note was received. If youre considering services, go to Kings Auto. I have never had a bad experience there and they always welcome me.

Na
Review №34

OK I LOVE CRONIN...let me tell you why. This being the first time I bought a car from a dealership, I was nervous and took a loooong time. And the amazing Cory went above and beyond. He was exceptional at taking the time to listen and answer every question I had with patience and professionalism. I took 8 hours to decide on this Jeep, which happened to be the first car Cory suggested. And he smiled with me throughout the entire day and empowered me to follow my heart and get my first Jeep. I Love it, and I love that Im a Jeep girl now :)

Br
Review №35

Tony was fantastic! Matter of fact, Rob greeted us, then we ended up working with Bob and Tony putting numbers together. They were all very professional, personable and fun people to work with. Tony went to the lengths of making sure we just took the Jeep home for the night to test drive. Tony sent Rob out to fill it up with fuel for us. When we took delivery, Tony made sure everything was explained to us to operate all of the gadgets on the vehicle and he also made sure the vehicle was detailed to our liking. Even Andy came by while we were waiting and sat and chatted with us. I would recommend and send friends to Cronin to work with Tony and Bob. There were several other sales people that jumped in on the deal to help with any questions that Tony may not have been able to answer. These guys/gals really work like a team there. I dont think you can go wrong at Cronin. We are excited to see their new facility opening in April.

Bi
Review №36

Very nice experience with Rob Spurlock dealing on my GMC Yukon, outstanding!

Ma
Review №37

Anna was really helpful. Great place to buy a car.

Ol
Review №38

I had an amazing experience at Cronin CDJR! I looked at cars at two other dealerships before purchasing my current car from Cronin. Neither of them compared to James as he was so much more helpful and knowledgeable about the car I looked at. Any questions I had, he could answer. It was clear that he cared about getting me a good car rather than just making a sale. Overall, I recommend all of you to go here if you’re looking for the best car buying experience!

Ro
Review №39

Kaleb was great and not pushy as most salespeople can be! He heard my needs after test driving a used Jeep. I went from looking at used Jeeps from several other dealerships to buying brand new which I had only dreamed about when I started looking for an SUV. With all the incentives, lower financing, a fair price on my trade, I found my monthly payments were the same, if not better than buying something used with no warranty nor all the luxury equipment on my new Jeep. (Cherokee Latitude Lux!) Do your research! Brian the Sales Manager brought everything together making it so much easy to buy brand new instead of used!! Marie in financing is an expert in her field making the process to sign on the dotted line so much easier!! So thrilled with my purchase so far!! Thank you Cronin team! I am now a Jeep girl!!

Na
Review №40

Ive had the opportunity to work with the folks at Cronin CDJR on a few vehicle transactions since Cronin bought the dealership a couple years back. It is a much changed dealership for the better, and their new location is beautiful, with a great waiting area and fantastic service / parts people too. Most recently, I worked with Cory, and previously with Grant - both of whom were very nice, no pressure, professional and responsive salespeople. Management is extraordinary too, most recently helping me sell a vehicle that no other dealership would touch. And my experience is that their vehicle pricing is extremely competitive compared to other CDJR dealerships around the area. The finance team always finds competitive rates/terms and is cognizant of my time so that I dont waste all day in the finance office! Overall, Im glad we have great dealerships here in Lebanon so that I dont have to drive all over to shop and get my vehicles serviced!

Ev
Review №41

Fantastic place to do business! They never disappoint!

Ia
Review №42

Tony was really nice great service I was really satisfied the way he hooked it up

Ma
Review №43

I had a great experience buying my 2016 Ram 1500 from Kaleb. He was super friendly and made sure my truck was very clean and had a full tank of gas before I left. He also checked in with me to make sure I was still satisfied with my purchase and that I absolutely love my truck. Everyone was so friendly and professional and they made sure I got the truck I wanted with the price I wanted. I would highly recommend this location.

Ap
Review №44

Started our day wanting to find a Jeep Wrangler for our 19 year old daughter. My husband took her down to Cronin and quickly was helped by Cory and Brian H. They found her a beyond perfect 2021 Jeep Wrangler under our monthly price range we gave them! Crazy right!So then my husband just knew I’d be wanting one once I seen our daughters. So he had a different 2021 Jeep Wrangler pulled up waiting on me to see when I got there. Of course I loved it!! Cory and Brian got the payment in our range, trade in made easy, and we said yes to that Jeep as well! And since they were making the process so easy and we were having a great time buying the cars and not a dreadful experience, we called our older daughter down to Cronin to look at another 2021 Jeep Wrangler there. She fell in love with it and that night we drove out of there with three 2021 Jeep Wranglers!! Never would I have imagined that would ever happen. But they got all of the paperwork done for all 3 in the matter of time it has taken other dealerships the time to buy one. I know we will be back to buy again from Cory and Brian H. Thank you both again for everything. You made it fun!

Jo
Review №45

I typically HATE car dealerships! It just feels like work... that I end up paying for. But honestly, even though I didnt end up buying yet, this group of sales people were just fun and energetic. One guy named Grant that I spoke with wasnt pushy at all, made small talk, and really knew his stuff. All the while being easy to talk to! So, if youre looking for a new car, go for a test drive, or just find yourself in Lebanon, stop by Cronin. 5/5, would go back (and maybe purchase).

He
Review №46

Rob was great to work with was very interested in what i wanted. Did not try push anything on me the whole staff was easy to work with. I would recommend the dealership to anyone looking to buy a new or used vehicle. Good service department also

J
Review №47

Ryan and Bradley did and absolutely outstanding job helping us find our next new car. They took their time and went the extra distance to ensure our next vehicle was exactly what we wanted. They explained every step of the process and made my wife and I very comfortable throughout the entire experience. I highly recommend shopping Cronin for your vehicle needs!

Ro
Review №48

We had a great experience buying a new truck. Rob was knowledgeable about the inventory and the truck we decided to buy, along with being a very impressive young professional. Both Rob and Matt were very friendly, efficient, and professional, and we were in and out of the dealership inside two hours with our brand new ride! Also, the dealership and car lot were very bright and accessible, and were glad we came. See you guys in about 20 years for our next new truck! ;)

Jo
Review №49

Got our new dodge last week from Kaleb. Even with him being a good friend of mine, still was very professional about the process. Took his time with us. Very thoughtful young man. A huge thank you to both Kaleb and the finance team.

Sh
Review №50

Benny was wonderful. He contacted me immediately, even on a holiday weekend. He was very honest and helpful in every way. Even after the sale he was there to help me with every detail . I will definitely use him to purchase again and highly recommend him.

Mi
Review №51

My wife & I purchased a beautiful 2012 Acura TLSH-AWD from Cronin with the help of Rob Spurlock.From start to finish Rob & the team at Cronin were very friendly,polite,fair & honest.The car exceeded our expectations & the price was unbeatable.Thanks again Rob & team Cronin!Im not one to leave reviews or enjoy dealing with car salespeople,however our experience at Cronin was better than the norm.

Ca
Review №52

If you want a professional, no pressure buying experience this is a great Jeep dealership to visit. Laith is very knowledgeable and was very accommodating as we were deciding which vehicle to purchase

Ha
Review №53

I had such a wonderful experience at Cronin getting my Jeep! Evan was an amazing salesman. He is kind, personable and very knowledgeable. He made buying a car very easy and painless which I was very thankful for. I recommend you get your next car at Cronin and ask for Evan to help you out!

Ch
Review №54

I had a great experience Cronin. I live a bit away from Cronin and had gone to a closer Jeep dealer. It took 30 minutes of wandering around looking on my own, before anyone came to ask if I had any questions.At Cronin, the young salesman, Rob Spurlock, was right there to help. He was very helpful in trying to find the right wrangler for me. Due to low stock everywhere, he went out of his way to search surrounding areas. He worked with me for about a week looking for options and trying to trade other dealers. After we decided on one they did have on the lot, he was very helpful in working out the best deal to make me happy.The finance manager, Matt, was very informative and extremely pleasant to work with. Especially since thats the most dreaded aspect. He made it easy.I will absolutely recommend them to everyone I can.

cu
Review №55

Just bought a 2015 Taurus SHO from Cory at Cronin and I couldn’t be happier! I feel like they made me a great deal on a great car! Everyone at Cronin was very nice, flexible, and not pushy at all! I’m VERY satisfied!

Sh
Review №56

My second time purchasing from Cronin. I really appreciate how honest and friendly this dealership is. Benny was a huge help in answering my questions about the Jeep vehicle I purchased. Brad in finance also was extremely helpful with information about warranties I did not have before. Great customer service!

La
Review №57

The salesman, Rob Spurlock, was not pushy and did an excellent job of answering questions. Refreshing to have a buyer oriented experience without pressure.

Jo
Review №58

I had a great experience and the whole process was easy. Kaleb Frankenburg was fantastic and made the process go so smooth. I will definitely shoot here again for my next purchase.

Vo
Review №59

Cronin is definitely the best place to purchase a car from!! They treated me with much respect and got me in the truck I wanted! I absolutely love my truck and the salesmen Ryan! Everyone go to Cronin and ask for him! He’ll definitely do whatever he can to get you in the car you want!

ch
Review №60

1st of all I have to say I absolutely love my truck. I cannot give an honest 5 star review because I felt like I did more of the work for the sale than the person who I was working with. The salesman very kind but not very knowledgeable when it came to hauling compacity and details of the vehicle( I am gonna guess they were new).. I was promised several things including having my truck dropped as it was lifted. Right after I picked it up for being detailed and all the work that they were gonna do to make the sale.... I was informed oh and by the way we cant drop it because it would cost money to do so and its only 4 inches so its not worth it. Because I really wanted the truck and I liked the truck I let it go... even though I am a shorter man and the extra 4 inches in height does make a difference. Overall experience was good and I would consider using them again although I would double check with everything promised or get it in writing....PS my wife loves the truck!!

Ja
Review №61

I decided to try Cronin Ram service to fix some recalls and get my 60,000 service completed on my 2016 Ram Rebel. I was very impressed with Kevin Steele, the service manager. Very friendly and effective. I’m addition, I’ve never had the technician come out and talk to me about the truck and the work they did. Rich is an excellent technician with a super attention to detail. I’ll definitely will be back for service and will ask to work again with both Kevin as the service manager and Rich the technician.

Ta
Review №62

I worked with Anna today and she was able to get me into a newer Chevy Traverse. She was super nice and worked with me even when I was being difficult. I must say I love my new car and I’m grateful I stopped in! Great job Anna

Ma
Review №63

Anthony Kayrouz was extremely patient with me and my family in finding an affordable and reliable car. I am pleased with the service he provided and look forward to working with him again. He made the process smooth and couldn’t ask for more as he answered all my questions! 5+ service!

Dr
Review №64

Anna was so helpful & amazing!!! Walked me through the entire process. Not to mention a great personality!! Thank you so much! So happy with my new car! 10 out of 10! (:

Me
Review №65

Demitri is the guy to go to he got me my dream vehicle and ordered it for me it came in very fast I’m very pleased with the overall experience I was provided. The new build is definitely customer friendly. I highly recommend him and the dealership.

Sh
Review №66

Had a wonderful buying experience! Since I was going to be traveling from over 4 hours away, we handled most of the business by phone ahead of time so there were no surprises. Cory Hutzel was awesome and even did a video walk around of the vehicle for me. Would highly recommend Cronin CDJR!

Re
Review №67

I found the 2021 Jeep Grand Cherokee L that I wanted at Cronin CJD. Ryan was so helpful with assisting me with it. The sale transaction was very easy, bought my Jeep off the showroom floor! Ryan knew his product, he showed us all around the vehicle. He is a great no pressure salesman, knowledgeable of the products, and always available! Go see Ryan to get your next CJD vehicle!

tr
Review №68

Absolutely terrible! When I went to pick my jeep up from the dealership the interior was not cleaned. Sticky stuff in the cup holders, dash was a mess, and they said they detailed it twice. Also the spare tire on my jeep was not put on they put it on the back of my trunk. The antenna was removed they never mentioned that. Also the tools to take off the doors and top wasn’t included. Once I traded my jeep in shortly after the terrible experience. They were hard to get in contact with about my refunds and STILL have not refunded! It has been almost a month! Do not recommend very unhappy with my service after words.

Oo
Review №69

James was extremely helpful and knowledgeable when it came to ordering my new Jeep. I can’t thank him enough for all the help!

Mo
Review №70

Benny Velazquez was absolutely amazing!!! He treated us great and was very quick!! Would 100% recommend!

An
Review №71

If you dig through the reviews you’ll find the common factor of 1-star ratings, service. I’ve tried to give them multiple chances to redeem theirselves. The final nail come over the past few months of trying to get a service completed, to the point of showing up for the service, leaving with a rental to return home with a call from service stating they did not have the part. Calling multiple times since that time to get the part. Finally having the part (when I called them). I scheduled a service to finally get this completed. Service was scheduled, and with the history I’ve had, I called the parts department to check that they had the part (which they did not.) So, had I relied on them again I would have been in the same situation a 2nd time. Long story short, I always own Ram/Jeep and I never had issues before Cronin took over the dealer, and will seek future service & sales at Kings or Performance.

Lo
Review №72

Had the pleasure of working with Laith and Rob S. On the purchase a 2017 dodge ram truck was a great buying experience . Highly recommend

Na
Review №73

Laith is a great rep to work with. I was back in forth between whether to get an SUV or Sedan. Laith really dug deep on goals with the purchase of my new Durango. Very upfront & personal. Highly Recommended

th
Review №74

We had an excellent experience purchasing our new vehicle! Everyone we interacted with was very friendly and helpful! Benny and Matt where awesome! Thanks again!

Th
Review №75

James found me a truck beyond my expectations, he went out of his way and made the process seem so easy. Never once did James hide anything, he always explained what he was doing and where he was getting his numbers. Maria in finance is a one in a million Gem! Maria walked me through everything she was doing and answered every question I had. I will always recommend James and the team here at Cronin.

dw
Review №76

I had a great buying experience, Tony was very helpful getting me pricing as I wasn’t positive on what Gladiator model I wanted. There was no pressure to buy, everything went very smoothly. I would definitely go back on another purchase. Great follow up after my purchase.

Sa
Review №77

If it was possible to give negative stars that’s exactly what I would rate this places service department. Never had an issue before but I called today because my car is making a weird loud noise and the lady I spoke with was extremely rude, talked to me like I was interrupting her entire day, and would not do anything to help and see if she could squeeze me in to just have someone come out and listen to the noise to see if they might recognize what it could be. Great to know when you buy a brand new 2020 Jeep Wrangler from them they will not help you when your having issues. Will not come back here for service or to buy a new car in the future and I will make sure everybody I know doesn’t either.

Me
Review №78

Looking for a car for our teenage daughter. Wanted something that would carry her through to college without breaking the bank. My husband found one online. He called and Buffy answered, setting us up with an appointment with Evan. Quick, friendly service. Bob came out and worked with us on pricing. Was totally worth us driving the 40 minutes when we have so many other dealerships closer to us. We will have a happy girl.

Da
Review №79

Nice selection and attentive customer care. Grant listened to all of my questions and concerns. He made me feel comfortable and a part of the process.

B
Review №80

Laith made the whole buying process easy, we told him what we wanted and he made it happened. Make sure you give this young man a chance at earning your buisness.

Ar
Review №81

Grant did a fantastic job helping me find exactly what I needed even when I wasn’t sure! He was very knowledgeable and friendly. I highly recommend Cronin CJDR and their wonderful staff! Thanks Grant!

Co
Review №82

Great place, wonderful people. James was a big help and he was very friendly and not pushy at all. My best dealership experience by far.

al
Review №83

I sadly had to give up my car due to an auto accident a couple weeks prior but Rob made the process of buying a car for the first time on my own so seamless. He really took his time to make sure I got in a car that fits my needs. I would definitely recommend this place to anyone!

Ji
Review №84

Demitri is very professional! Good team. Thanks for all the help!

La
Review №85

Very happy with our experience at Cronin. It was a pleasure working with our salesperson Grant. He was able to answer all of our questions and find the right vehicle for our family. I did not feel rushed or bullied like I have felt at other dealerships. Highly recommend.

Ma
Review №86

Went in expecting to only do a test drive and left driving a new Jeep Wrangler. It was my first time leasing a vehicle, and it was a great experience. The process started out with Tony Kayrouz via email. Tony is very personable in both email and in person. He took great care of us! I felt I got a great deal, and I will gladly take my business to Cronin in the future.

to
Review №87

I had the pleasure of working with Cory and Evan and both were courteous, professional, and easy going. I’ve had my old truck serviced at Cronin in Harrison and was pleasantly surprised to find the Cronin name in Lebanon. Very happy with my purchase!

Oh
Review №88

I was shopping for a used truck. Found a truck I liked on cronins website. Did not like all of the pinstriping that was on the truck. When I got there Rob Spurlock came out and introduced himself. He was super laid back and let me look at what I wanted without overly bearing his sales assistance. I took the truck a test drive talk to Rob had them take the pinstriping off and I bought the truck. From start to finish RobSpurlock was outstanding. Followed through on every detail and agreement we had. Even after I purchased the truck Rob got me a spare key. Any vehicles in the future I will be going and seeing Rob. As for the dealership all the staff there was super nice and friendly thank you and look forward in the future to buy in more vehicles from you.

Ly
Review №89

For life customer here with Tony K at Cronin in Lebanon. Recently purchased my second Jeep from him. Tony is very conscientious when it comes to his customers and always thinking ahead. This time around he even jumped in when detailing my Jeep for delivery! Seriously, no fast talking just a sincere desire to get his customers in the vehicle of their dreams.

Je
Review №90

Best buying experience, not only was Rob Spurlock pleasant, but did everything to give me the best deal. In and out after test driving in less than 2 hours. Very nice young man look him up if your in the market for any vehicle. Thank you Rob love my truck

Wi
Review №91

I just want thank James Earnest and the entire Cronin family for the great experience in purchasing a used 2019 Ram. This is the best dealership that I have worked with other dealerships that I went to treated me like a number and did not care if I purchased a truck from them. I highly recommend working with James he goes above and beyond to try and get you into a vehicle that works for you and your price range. I will be back to buy from them again.

Jo
Review №92

The employees here at Cronin know how to treat you as a buyer. The process of buying a car is stressful already but I never felt stressed when buying a car here. Anna was very nice and helpful. I would recommend Cronin to anyone that was looking for a car.

An
Review №93

My salesman Tony was very professional and easy to deal with. Everyone at the dealership has been very nice. They really make you feel comfortable in the car buying process. Tony showed us how things work on my new Grand Cherokee. Tony has been checking in with me to make sure that my car is working out for me and if I had any questions about the features. I would highly recommend Cronin Chrysler Dodge Jeep Ram to all of my friends.

Th
Review №94

What a great truck buying experience! I purchased a Ram 1500 Laramie Sport and worked with Tony who is a very sociable and polite young salesman. He was very informative and kept me apprised throughout the buying process through phone calls and text messages which I very much appreciated. I also met Bob, a very personable sales manager who worked tirelessly with me, my trade, and my budget. How many can say they had a very relaxed and enjoyable experience at a car dealership? I CAN !

Rh
Review №95

Had a great experience with everyone from someone greeting us to employees popping in their comments to help out with information to help us understand more about the Jeep Wrangler. From start to finish very professional crew. Rob Spurlock is who our Product Specialist was. He stayed late to show us all the features on the Jeep and how each worked. Very helpful. Would recommend. Great experience.

Ke
Review №96

Worked out a great deal on our new Ram 2500 with Rob. He was great to work with, no high pressure, pushy sales tactics.

De
Review №97

The employees at this dealership are fantastic. From the moment I walked in I was welcomed and treated with respect. My salesman Zack went above and beyond for me. Told him what I was looking for and he showed me a truck that would work perfect for me with and I didnt feel pressured at all. Since the truck was in service as they just received it in trade Zack came and picked me up the next day to get it. Cronin and Zack now have a new customer for when I need another vehicle.

De
Review №98

I went to a couple other dealers and didnt have a great experience. Right away Cronin was different. Tony greeted me and had the Wrangler I wanted sitting out front ready for me. It was a great experience from start to finish. I will definitely return.

Pa
Review №99

Excellent experience. I worked with Demitri and Andy and both of them were friendly and professional. I felt like they truly cared about me and my needs. I expected to do a lot more shopping around but I found exactly what I needed and they made the process extremely easy and hassle-free. Looking forward to visiting them in the new location. Highly recommend!

Ca
Review №100

I HIGHLY recommend this dealership!From the moment we were greeted, through the signing of the paperwork to purchase our new (preowned) truck, everyone was friendly and efficient!They have perfected their process to make shopping here as simple and stress-free as possible.Kudos to our salesman, Benny, Evan and Matt in finance, and Ritch in service! Great job, Fellas!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:518 W Main St, Lebanon, OH 45036, United States
  • Site:http://cronincdjr.com/
  • Phone:+1 513-932-2717
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
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