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Ebersole Honda
1900 Cumberland St, Lebanon, PA 17042, United States
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Ebersole Honda
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Co
Review №1

This is my first time shopping with Ebersole and I’m happy to say it won’t be my last time coming here. I worked with Ethan in sales and I just want to say that he and the dealership in general are absolutely incredible and go above and beyond to help find what fits your lifestyle and make you comfortable through the process. Ethan was extremely friendly and is without a doubt, the BEST sales person I have ever worked with. I would recommend EVERYONE to give Ebersole a look because they are (as a whole) an amazing dealer that’s been serving the local community for over 100 years.

Ni
Review №2

I had an excellent experience at Ebersole Honda. It started off online and I was referred to an-in person appointment. All my questions were answered and the dealership did everything they could to work with my situation and helping me get into my vehicle, discussing all my options and working with me to fit my financing and my payment. Everyone was polite, helpful and great. I sat with Linda specifically and she was incredibly understanding about me being between vehicles and waiting for a settlement. I would highly recommend anyone to work with Ebersole. Thank you!

Ka
Review №3

We recently had to buy a used Honda, due to replacing one lost in a car accident. We found a very nice used Honda at Ebersoles and dealt with John Horvath, who was very accommodating and pleasant to deal with. All the paperwork and transactions were handled efficiently. We would highly recommend Ebersoles and John Horvath who made the buying experience very enjoyable.

Ch
Review №4

I had a great experience at Ebersole Honda, being from New Jersey the car buying process here is very much different than over in PAI can confirm that I will strongly consider returning there for my next vehicle. My sales rep was Linda and she was extremely helpful and not pushy at all, very knowledgeable and was consice when laying out pricing and other things for me. Any issues I had Linda was only a quick call away and they were all resolved as fast and easily as possible. To put it bluntly you wont get scammed from this dealer like how some larger ones would over here in NJ.

Ry
Review №5

Scott was a great help with my recent Honda CR-V service. Gave an accurate timeframe of completion and hand delivered the keys when when the vehicle was ready! Great customer service

Do
Review №6

Salesman work to give buyers the best deal

se
Review №7

I had a great experience at Ebersole Honda. Found the exact car I wanted at a very competitive price. This was the easiest dealership I have worked with.Ask for Jerry Rabold,he is great and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Everyone there was friendly . No pressure, never felt rushed. I highly recommend this dealership.

Ab
Review №8

We had an excellent experience at Ebersole. Jerry was friendly and answered any questions we had concerning our car. No one was pushy and we were able to find the car we were looking for. Thank you Jerry and Ebersole for your awesome customer service!! We would definitely consider buying a car from them again in the future.

rh
Review №9

Purchased my new car here. Free shuttle service and car washes when car serviced. Stopped in today with low tire pressure - correct for no charge. Also had sales department update my GPS for new home location and cellphone- no charge. I am very happy with service after sale. My prior car was a 2003 Accord Also purchased at Ebersoles, finally sold it in 2020 to downsize.

He
Review №10

Scott Had my Honda Pilot No appointment fix my check engine light while I waited. Highly recommend Best service experience I’ve had.

Ch
Review №11

If youre looking to buy a car I highly recommend talking to Morgan. She made car shopping for my first car feel so easy and hassle free. Overall I had a great car buying experience with her due too her friendliness and professionalism.

Ma
Review №12

Interesting how roles reverse in life, long story short, my dad called me telling me about a new CR-V he found and was excited to apply his military discount (certified disabled/service connected) however ultimately was not able to receive any discount due to various hoops/terms from Honda... I found this out from my mom after the fact as he was too embarrassed to tell me...all good... My perspective was that the locally owned/operated Ebersole still had a customer service opportunity and could do something in this case...I called the sales manager Bill who didnt have a lot of interest in my perspective, he then punted to Bob as he worked the sale....(have not heard from Bob Btw) When you sell an 80 year old on his 3rd car from you, and he buys a 10 year warranty, and the best you can tell him is that if he refers someone that buys a car youll give him 50 bucks...? The irony here is since he bought his vehicle Ive received 2 mailers for 500 off a new Honda from Ebersole...was it that difficult to apply that to my dads sale? I will no longer be referring business to Ebersole.

Em
Review №13

Honest, good people to work with! They made the process so easy! Thank you Jerry! We will continue our service with you!

Do
Review №14

I was very pleased with my buying experience. Explanation to operation of the vehicle was thorough. I would definitely recommend Ebersole to Friends and Family.

Ca
Review №15

Service was punctual, fast and well prices. Love it.

Au
Review №16

I had a great experience! Lexi helped answer all of my questions and made the whole experience easy and seamless! Highly recommend calling her!

We
Review №17

Linda M and Lexi are both wonderful to deal with at Ebersole Honda. They are both very professional and have great knowledge of their brand. I look forward to dealing with them in the future.

Ro
Review №18

Excellent sales team and very courteous. Worked with us very well, especially our sales consultant Quinn Phifer. Would go back in a heartbeat.

Sa
Review №19

They always provide prompt, quality service

Br
Review №20

Had an amazing experience working with Morgan! She was extremely helpful and answered all of my questions. Thank you Morgan!! Highly recommend. 10/10!!

Sc
Review №21

These guys are about to celebrate 100 years of selling and servicing autos. Theres no doubt in my mind that they got it right. Congrats on the birthday!!!

Si
Review №22

I showed up with no appointment was referred to the express team where I met Scott R and I was in and out in less than 45 min he even let me know I had a nail in my tire that I took to other places with no fix! Needless to say Scott and his team not only took care of my needs fixed my tire and I got a car wash and on with my day with out any run around ! I will be back for sure!

Mo
Review №23

Great experience at Ebersole - fair pricing, friendly helpful staff and a totally painless process. Visit for your next vehicle and ask for Quinn - so helpful and knowledgeable. Thanks Ebersole we are loving the new HR-V!

Jo
Review №24

Ebersole Honda - Awesome Sales Rep Linda M. and Great Managers William B and Bob S. Been dealing with them for Years

Ca
Review №25

Spoke to Alexis over the phone and she was super helpful, answered all my questions. Will definitely be coming to her when i decide to purchase!

ho
Review №26

We had a great experience at Ebersole! Jerry was fantastic and got what I wanted rather quickly!

Tr
Review №27

Great experience with Linda helping us out and making it a smooth buying experience. thanks again

ni
Review №28

We purchased my “new to me” 2015 Buick LaCrosse from here on June 5th, 2021. We are sooo grateful for our salesman “Cameron Williard”. He helped us navigate the way for getting financing for our car. We didn’t have a trade in car so that made it a little more difficult. But he stuck it out with us and we are now the proud owners of this Buick. I would highly recommend this salesman and dealership for your future car. Thank you Ebersole’s Honda - Lebanon, Pennsylvania.

Ak
Review №29

Awesome experience shopping with Ebersole. Entire process was completed online & Linda was exceptionally sweet and supportive. Drove 2 hours from my place to get the delivery of the car & it was totally worth it. Would definitely recommend people exploring this dealership for all their needs.

Di
Review №30

Very friendly and outgoing staff, Morgan is very good hard working young lady nice clean dealership

Je
Review №31

Morgan was so polite and helpful, made the experience of looking for a new car a lot smoother than I had originally planned.

Is
Review №32

Great friendly service. Got me what I wanted quick!

Ja
Review №33

I was directed to Honda from Hyundai due to them being too busy to handle my needs. Feel fortunate to land at Honda as their service is topnotch.

Kr
Review №34

Great experience shopping with Ebersole. Entire process was smooth, Morgan was amazing!

KE
Review №35

Morgan Griffiths in Honda Sales is the go to salesperson to work with. Great dedication and compassion at what she does!!

Br
Review №36

Great experience ! The sales women Morgan was amazing and super helpful.

Li
Review №37

Very easy to work with. Do anything to help their customers!

Li
Review №38

A wonderful car buying experience! Thank you, Jose and Bob!

Ti
Review №39

Express oil change, no appointments needed! And to top it off, they wash your car!

Do
Review №40

This was probably the best car- buying experience we have ever had anywhere.We checked all the local Honda dealers and Ebersole gave us the best deal.Our salesperson, Linda, was fantastic, in fact, everyone, from Linda to Brian to Greg - all were accommodating. We would definitely buy another Honda from Ebersole!

Ri
Review №41

Dear WorldWideWeb,They care about your safety!They care about your time!They care about you!They value your hard earned money!They have the best prices, believe me! (Some below MSRP...wow!)They even provided additional discounts on accessories, i decided to add on at the last minute.On the 11/23/2020, called and spoke to Linda in the AM; she guided me step-by-step through the application processes and my car was ready in the early evening to be picked-up. Yes, same day (not even 8hrs later); the whole deal done, i think the longest part was me putting all my stuff from the old car into the new one.If you get a change, ask for Linda (Best Saleswoman). Entire staff was very polite, kind and genuine.Again, thank you everyone at Ebersole Honda, P.A.

Bo
Review №42

We bought our Passport from Ebersole last year and have been very happy with it so far. During our recent service visit however, we were not pleased to listen to the Fox News channel as we waited for our vehicle. There are many channels that are politically neutral, why not choose one of those? In addition, there was at least 2 customers who werent wearing masks while everyone else was, including the staff. What is your policy on this? The management should realize a significant portion of their business comes from liberal minded folks.

Sc
Review №43

Ebersole Honda was awesome to do business with. Our salesman, Cameron Eisenhauer was very nice and accommodating. Everyone went above and beyond to ensure we were happy with our purchase.

Ma
Review №44

Great service, clean dealership, sales women Morgan was excellent!

Mi
Review №45

Easy buying experience. Our salesman Quinn was great!

Br
Review №46

We had another amazing experiencing today leasing a new Honda Pilot! Ethan was a wonderful salesperson who patiently answered all of our questions and served us with true excellence and professionalism! They had exceptional health and safety protocols in place during this challenging time to prioritize their customers. Thank you Ebersole Honda for quick and exceptional service in purchasing our beautiful new vehicle!

Ro
Review №47

Morgan is a great sales consultant, with a wonderful personality!

Ki
Review №48

We bought a new vehicle here recently and the agent we worked with, Linda Mendenhall, was very pleasant and knowledgeable about our vehicle. Honda has a great reputation for building reliable vehicles and I highly recommend the Honda Ebersole car dealership to those looking for a new vehicle.

La
Review №49

Extremely fair pricing. Incredible service. Knowledgeable salespeople. I will be back. Highly recommended.

Ra
Review №50

Awesome experience, Morgan was super helpful!

Do
Review №51

Linda did a great job through the sales and delivery process.

Ja
Review №52

Just bought my 3rd consecutive car from Ebersole (2020 Buick Encore). Have never had a bad experience, through the buying process or with the service dept. Salesmen have always been helpful and accessible to answer questions or demonstrate features, even long after the purchase was completed. Highly recommend this dealership!

He
Review №53

Morgan was fantastic and super helpful!

Ju
Review №54

Excellent service✨ Thank you Quinn Phifer!!

St
Review №55

I purchased a 2019 Honda Accord Sport 2.0 at Ebersole in August. Over the past 30 years, I have purchased 8-10 new vehicles. The service, expertise, and process was exceptional and exceeded my expectations. Greg Ayala provided an exceptional overview of the vehicles features followed by an efficient signing and closing of the deal. I am very busy and truly appreciate efficient execution and expertise received at Ebersole. Highly recommend the team and dealer!

Sc
Review №56

Ive been buying cars here for decades. Honest, excellent dealership. I always deal with Linda.

As
Review №57

Jerry Rabold was the very best and I couldn’t have asked for a better experience! He made me feel comfortable, knowledgeable, and was great to talk to! I 10/10 recommend Ebersole Honda in Lebanon! If you can, ask for Jerry!!!! You’ll get the best deal!!

Pa
Review №58

I have know Linda for over 25 years at Ebersoles. She has always been professional and great to work with and now buy a vehicle from. Thanks for helping Barb and I with our purchase.

Da
Review №59

Great experience. Dave Martin an A+ sales person. Love the vehicle.

Ma
Review №60

Today I had a great day getting my fourth lease with Ebersole Honda in Lebanon PA. Loyal customer all the way. Thank you Dave Martin

am
Review №61

Patient and considerate while I made a final decision. No pressure other than to make sure I got exactly what I wanted. Third car from this dealership and second time working with Jerry. Well done, all!

Am
Review №62

I trust the service center with all of my vehicles and they always do a great job at a great price. But almost as important is that they have a kids play area in the waiting room! Snacks, donuts, and coffee... this mom appreciates it!

Mi
Review №63

I was in dire need of a newer car. I purchased my first Honda there and now my second one!

To
Review №64

Morgan was a great help.

Be
Review №65

Coming into the dealership that day, I had no intentions of purchasing a vehicle. As soon as I met Orlando and he began showing me the different models, I instantly felt comfortable and there was no pressure to make any decisions. After a few hours we left with our new car and our first Honda! I can’t say enough about Orlando and his sales approach! He was so receptive to our questions, thorough in his explanations, and he has an amazing sense of humor, which was so appreciated in this process! Thank you to everyone at Ebersole Honda, and especially to Orlando for a wonderful experience!!

J
Review №66

Beware this facility same as most dealerships as the practice of up charging on service is done. My 2017 Honda Civic had a condenser problem due to the part made under specifications and Honda acknowledged this with a letter sent to Honda Civic owners affected only after a class action lawsuit was filed due to this up charging practice I had this checked out by my mechanic prior and was informed it was the condenser and had to be done at the dealer. Of course was told yes condenser was defective and will be replaced while I wait but later told it could not be recharged due to vacuum leak on hose they don’t have in stock. Went back week later and had hose replaced which happened to be not covered under warranty. I took part with me and had my mechanic check it and was told nothing wrong with it and you were part of a normal up charge practice. Beware! I got off easy at only $240.00 but many part of class action were charged for compressors with bills exceeding $1000! Of course it is too soon for me to tell if the repair will hold.

Me
Review №67

BUYER BEWARE. I have purchased many vehicles in my life, worst experience by far. I asked for a Honda Certified Odyssey for my daughter. I asked several times if the Odyssey was and was assured by the salesman it was. Fast forward a week left on a busy interstate with a dead battery. They never checked the battery. So I called requesting the battery be replaced along with a different mechanic to do the 184 points mechanical check for it to be certified. The used car manager Nate said it was never a certified Honda. Turns out our honest used car salesman Bill lied to my daughter and I selling us a very expensive extended warranty! Unfortunately the same one who rushed us through signing of the agreement. When I left a review on their site they never allowed it to be seen. I of course thought that the owners would never approve of such actions.....wrong. Andy Ebersole himself basically called my daughter and I liars, saying there used car salesman, Bill would never lie about a sale. I even explained I was a repeat customer and it really didn’t matter to him. I can hope that someone learns by my mistake.....

jo
Review №68

Ethan was a great help! Very kind, helpful and courteous! I would recommend them! Professionalism at its finest.

So
Review №69

Made a phone call, had numbers that worked for me in under an hour. Bill took into account all of my concerns, time and needs. This was a very convenient buy, maybe 3 hours total!!

Ki
Review №70

Everyone I came into contact with throughout this process, was very informative, and very well educated. They treated me with kindness and did not make me feel rushed to make any decision. I was not forced to do anything I was not comfortable with. It was an amazing experience! I have done business with this company before and will continue to for many years to come! Great Team to work with!

Ka
Review №71

Great family-owned dealership.

Sc
Review №72

We Purchased a preowned Honda that was beautifully prepped by the dealership. It looked brand new. The salesperson was pleasant and helpful. He gave me a great price too!We highly recommend Ebersole Honda!

Co
Review №73

Very friendly and easy place to work with. It was very enjoyable and they prioritized me, the customer. Very satisfied with all of the opinions and input on buying my car

Ka
Review №74

Orlando was very helpful and knowledgeable when I came in to look for a civic. He helped me find exactly what I wanted and it was easy. He also negotiated prices well with me and I got a 2019 for LESS than other dealers wanted for a used 2018. I’m very pleased with my experience with ebersole and Orlando.

As
Review №75

This dealership is a joke. last month i stop by to buy a car and it didnt go well. so after month i stop by today again. and it did not go well i was test driving the accord 2016 with one there sales rep. sales rep has bad attitude.with that attitude i wouldnt buy any honda.

Ja
Review №76

Ebersole Honda is a great place to purchase a vehicle. We were greeted by Orlando and he was very accommodating to our needs. We purchased a Honda CRV. Orlando explained the many safety features that the car had to offer. He made the buying process easy.If you are looking for a vehicle stop by Ebersole Honda and see Orlando.

Br
Review №77

Another absolutely flawless Ebersole experience. Ethan was awesome as always, excellent deal, and of course great vehicles.

Be
Review №78

We are more than happy with our recent purchase from Ebersole Honda. Orlando was wonderful to work with; friendly and easy to talk to. He made auto shopping fun and it wasn’t stressful. I highly recommend Orlando for your next car or truck purchase!!

Ad
Review №79

Had a great experience purchasing my first new car with Orlando! Came in with the intention of purchasing a different vehicle but Orlando helped me compare a few other choices that were within similar price ranges and also went over the finance vs leasing options with me. He made himself available to answer any questions and made the overall process simple and enjoyable. Highly recommend getting your new vehicle with Ebersole!

Ru
Review №80

I bought a car at the back lot there,had it for 11 months,didnt get its first inspection and now it needs a new engine and its gonna cost alot more than what I paid for it, and they wont make good for it

mu
Review №81

Orlando helped me get the exact car I wanted. He respected my price range worked to make sure I got exactly what I was looking for and knowmore.Super knowledgeable, makes you feel right at home, and bilingual. A gem to this community. thanks so much for the help! Wonderful service

Sy
Review №82

Yesterday my husband and I purchased a new car at Ebersole Honda. Orlando closed the deal for us. He was very thorough, knowledgeable and funny. He made the experience quite enjoyable! We loved the quote he shared with us, “It doesn’t cost anything to be nice.”We would also like to thank Glenn, Bill, Caleb and Bob, the manager, for helping us whenever we showed up with questions or concerns. We will definitely go back to Ebersole for any future vehicle purchases!

Ki
Review №83

I cant say enough about how positive my experience was with my sales associate Greg Ayala and Ebersole Honda. I felt cared for and heard, which is not something Im used to when purchasing a car. Greg did everything right ... making sure I chose the right vehicle, getting my payments where I was comfortable and reviewing the cars bells and whistles, assuring I knew everything needed to enjoy every single thing about my new car. If you need a new car, Greg is your man and Ebersole Honda is THE place to go. They are HONEST, TRUSTWORTHY and CARE about your needs!

Kr
Review №84

Everyone we interacted with was nice and Ethan did a good job explaining everything! Thanks again!

Ri
Review №85

Knowledgeable Staff very well mannered and trained. Drove 45 minutes from shillington pa and was not disappointed. Traded in an old car and everything was handled professionally and courteous.I highly recommend purchasing a vehicle if your interest. The pricing and service is a step above.Ethan Anspach set me up with a 2016 Honda CVS EXL they were not pushy and did not pressure me in anyway shape or form. And I also qualified with my good credit on a used Honda for 1.99%.Looking for a car or truck it’s worth the drive.I thank the entire staff for everything they didGlad I came.Rich S

To
Review №86

Great car buying experience with Dave Martin!!

Le
Review №87

Our experience with Ebersole was terrific. Lori and Bob Shirk were accommodating and receptive to our needs. We wanted to buy locally and they were understanding.

El
Review №88

After my 19 year old Honda Odyssey gave up the ghost, Ebersole Honda was there to help. Thank you Orlando for your friendliness, knowledge, and ability to get us what we needed. Management was great, too. We had a great overall experience and highly recommend Ebersole and Orlando. Thank you!

Mi
Review №89

Linda was very nice and easy to work with. Would highly recommend going to see her if you are looking for a vehicle.

Em
Review №90

Traded in my Ford for a Honda. Bill Baker was nice and took care of us. Decent dealership.Updated: AC broke after a single summer 🙃

ka
Review №91

Thank you Honda and thank you Greg Ayala. You went above and beyond any salesman I have dealt with before. From finding the car I wanted and keeping my payment when I wanted it, every step of the way was a positive experience. I highly recommend Ebersole Honda!

Li
Review №92

Lori is an absolute gem! She made my first car buying experience a positive one. We had some good laughs, and I appreciated her letting me take the car for the weekend. It really helped me make the final decision to buy. Thanks, Lori!

Em
Review №93

Orlando was absolutely AMAZING! He did a wonderful job getting me into a new car! Fast and easy!

Ja
Review №94

We have been purchasing our vehicles at Ebersole’s since 2000. Linda Mendenhall as done a great job as our sales representative but everyone there is great to work with. We also get our vehicles serviced there (including the free car wash!) It is great to deal with a local family owned company who gives back to their community. Can’t go wrong with a Honda!

Pa
Review №95

Great Job Bill Thanks for your patience and understanding!! 10/10 for the entire car buying process.

Ni
Review №96

I had a terrific car-buying experience at Ebersole Honda. With the help of Greg Ayala, I was able to drive-off this evening with a beautiful car that was exactly what I was looking for in a new vehicle. Thank you to Greg and to the remainder of the Ebersole team. To anyone local and in the market for a vehicle, I would certainly recommend this dealership.

Ju
Review №97

Great place with great pricing and a nice polite staff of people. I worked with Orlando on purchasing a certified 2016 Honda CR-V and it was the most stress free car buying experience I have had. Orlando did everything hassle free to help make the deal happen with what worked for my needs and budget. It was a great buying experience and would do business with him and Ebersole again!

Ju
Review №98

Highly recommend. Friendly sales and upfront with all costs, financing dept is great at finding the best rates, never had an issue with service dept. Best Honda dealership in area, my next type-r wil be from here.

Ch
Review №99

Bought my 2nd brand new honda from them. Just like the first time. Great customer service as always

Am
Review №100

We’ve been customers of Ebersole Honda for the past 9 years. Linda has assisted us with 4 leases and the purchase of our Pilot. She’s very professional and works really hard to accommodate our needs in a vehicle and financially. She’s patient, friendly and is our go to person.Thank you Linda Mendenhall and the Ebersole Honda team for all your help over the years. We look forward to working with you again in the future!

Information
25 Photos
100 Comments
4.6 Rating
  • Address:1900 Cumberland St, Lebanon, PA 17042, United States
  • Site:http://ebersolehonda.com/
  • Phone:+1 717-273-7611
Categories
  • Auto body shop
  • Honda dealer
  • Auto repair shop
  • Car detailing service
  • Used car dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Offerings
  • Oil change:Yes
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