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Young Automotive Group
645 N Main St, Layton, UT 84041, United States
Comments
Tr
Review №1

Went in to purchase a new Silverado and had the smoothest vehicle purchasing experience of my life. Paul and Jesus were incredibly helpful and had a deal within an hour of me being in the dealership. cannot thank them enough for the professionalism and dedication to making sure I had a good experience.

Co
Review №2

I worked with the Seth (sales), John (finance), Duncan (shop), and Liz (service). They helped me find the right vehicle for a killer price. Would highly recommend for their transparency, honesty, and integrity.I love my new Forrester and it’s all thanks to Young Hyundai in Ogden.

Re
Review №3

The people here truly care about their customers and strive to keep them happy and loyal. Scott and Jake took very good care of us and did not want us leaving until we were happy and satisfied. They both took the time to ensure everyone was satisfied. They were not pushy like most other dealers are. These guys are definitely professional and I would absolutely recommend coming in to see Scott for your next purchase or trade in!

Th
Review №4

We were looking for a Jeep and happened to go into Young Audi in Layton. We were greeted immediately by Melvin and he went above and beyond to locate a Jeep in our price range and had it brought from one of their other lots. He was so helpful and worked through everything with us. I can’t say enough how friendly, knowledgeable and on top of things he was! I’d definitely recommend this dealership to anyone. Fair prices, courteous staff, all around great experience!

Ab
Review №5

Great place! Fair prices. 🙂 getting our brakes done so far its been great!

Ja
Review №6

Fast Track was able to get me in at my convenience. They are professional and hard working.

be
Review №7

Will Peterson was the best salesmen 10/10 got my wife into the perfect car!

St
Review №8

We had an amazing experience with the sales rep Kyle and the manager Josh! They were very helpful, knowledgeable and I feel they went above and beyond to listen to our wants and put us in the vehicle we wanted at a price we can afford. I am in love with my new truck!

Br
Review №9

I went in and dealt with one ofThe sales associates, Brighton. He was straight forward and in hindsight, I wish I could of just dealt with him. I was looking at one of their 2020 Chevy LT trucks. The truck was overpriced and after I said so I was assured they would “work on the price”. After a test drive and two days of negotiations on my trade, we found common ground on a price. The following day the deal was nothing close to anything anyone would call a deal.. Their fees were 8000 dollars!! I was about to pay them 1000 to take my trade and buy theirs at full price. That’s not a deal. Where I’m from, thats theft. Go somewhere else.

Ma
Review №10

I really appreciate Tanner and all of his help getting my truck taken care of. he really went out of his way to make this an easy service.I really appreciate his scheduling I was to be in and out with in an hourThx again Tanner

Gr
Review №11

Tanner was great! We had been on a family vacation and had our truck was totaled nearby. Tanner set up some trucks to check out when we got back into the area. He made sure the process was quick and easy! The wife was super happy and made for a good ending to our trip. Thanks again!!!

Ri
Review №12

I would definitely recommend anyone buy from here. My salesman Stewert was very helpful and did everything he could to ensure I got the vehicle I wanted and stayed in my payment range. Great experience

Me
Review №13

We had such a good experience here!! Scott, Keaton & Josh took really good care of us & they were able to get us into an amazing vehicle!! Thank you so much!!

da
Review №14

I had a great experience at Young Chevrolet! Mackenzie is super amazing and helpful. She made sure all my questions and concerns were answered and was extremely patient and kind. I will definitely be returning whenever my car needs work done.

Th
Review №15

They had the suburban all day long to do simple services and cab filter. Then we picked up the suburban and turned on the ac and had horrible noises coming from blower they had dropped leaves into it when changing the filter so we had to go back. It took over a hour to get the stuff out of the blower. And all we were told was it happens. You would think it would be checked before sending back to customer.

Da
Review №16

Overall I was highly pleased with the warranty work I received and the coordination I had with McKenzie. The phone operators were always able to route my calls and get me in touch with someone in the service department quickly. I had multiple follow-up calls over the course of two weeks, so this was important to me. I highly appreciated the rental car while my own was in the shop. My only feedback would be to have a rental car available sooner if possible. I had to wait 3 days for the rental on the front end, so my family and I had to work around that for a little longer than originally hoped.

Ma
Review №17

Everyone was very nice and did their best to get answers.

Wi
Review №18

The car was fixed after six weeks, and it came back with exploded stains all over the inside roof.They claimed that this happened before we dropped our car off. We reasoned with them. Nothing happened.We dont drink soda or coffee to leave this kind of stain in the car. If it is a chocolate milk from our son, that would be in the back seat and not the front seat.

DA
Review №19

I was so extremely happy with the care and attentiveness I received from Nanette and Ron in the sales department when I bought my ‘new to me’ Grand Cherokee! They listened to what I wanted, found it for me and there was no hassle at all! I would highly recommend both of them!!

Ja
Review №20

I had an appointment for 9 in the morning to do a simple computer upgrade. The procedure should have only taken 30 minutes to complete, but they didnt even get to my vehicle until 3 in the afternoon. If you are going to have an appointment system, then you should stick with the appointments or let customers know upfront that its going to take longer than normal.

Al
Review №21

I bought a car from young Chevrolet in Layton. I will never go back there. Yes the guy I talked to at first was very nice tried to help me out. But the service department is not good. My car broke down a couple weeks after I bought it. They had it for over a month. Needed my transmission fixed. Well I had it back for about a month the transmission went out again. This time I had it towed to a different place to get it fixed. I paid money to get it done right the first time. Now need to pay out more to get ut fixed.

Al
Review №22

Brittanie, was so great to work with. She answered all my questions over the phone and helped me set up an appointment for my mother to come take a look at a few vehicles. She made me feel so comfortable, as I absolutely hate going to dealerships!

Ma
Review №23

Donny was great best salesman I’ve encountered yet we spent hours looking at options and I got exactly what I want! Thank you very much.

Ch
Review №24

Everyone was very kind and informative throughout the whole experience. The sales man helped me to feel comfortable with my purchase and knew a lot about the car I was getting. He answered all my questions about the car and more. The finance guy was efficient and knowledge as well. So far, it seems that the team at the Young Chevrolet in Layton, Utah is very professional yet interested in me and what I wanted at the same time. Overall is was a pleasure to work with them on my purchase.

Co
Review №25

Be careful of this dealership. They like to bait and switch. Advertise a low lease rate then tack on a bunch of exceptions. Then the car they advertise is conveniently out of stock. I wish there were more honest car dealerships.

Se
Review №26

Jermel was an awesome sales rep! He was patient with us, friendly, and from start to finish explained everything in understandable and clear terms. We were extremely satisfied with the overall experience, and LOVE our new Trailblazer!

Le
Review №27

Very fast (in and out quickly). The service writer who greeted me was great and kept me informed of the status of my work.

Ju
Review №28

Kyle was great. Very helpful and even took me across the street to look at a Kia. Ultimately, I chose the Trailblazer. This is not the first time Ive had this type of exceptional service from Young Chevrolet. Great team and great service.

St
Review №29

They were great! I just bought my third vehicle from them I highly recommend seeing Jermel about a vehicle

Wh
Review №30

If you buy a car from here make sure you get Moses as your salesman. I felt like he was straight forward and honest with my husband and I, and he was so genuine. It felt like he really did fight for us and listened to what we were needing for our growing family.

Ka
Review №31

Moses helped us get a car for a good deal! I really felt like he understood where we were coming from. Much better than other dealerships Ive dealt with

Ca
Review №32

Moses was a fantastic sales rep. He was a great listener and never pushy. He helped us get exactly what we were looking for, and worked with us to find the right price.

Co
Review №33

Well done. Customer service is great. Awesome salesman. Scott is great to work with. Friendly service.

ph
Review №34

Failure after failure. Promises of being in contact when necessary parts arrive are not fulfilled on multiple different occasions stemming from different issues. Parts that were ordered had sat and then were given to other people because nobody let us know the part had arrived. Causing a trip to the dealership for a part that was not there and now they needed to be reordered. Car brought in three times for the same issue, the last time just yesterday.Having to drop the car off 3 times for the same problem is wildly inconvenient, yesterday it seems the wrong window regulator was ordered. Are these people professionals?

Ja
Review №35

Jemel was thee best car salesmen I have ever dealt with. Helpful, friendly, patient and not pushy at all! Hope he works here forever so we can be returning customers! Love my new car and young Chevy!

De
Review №36

Went in to just look at cars and found the absolute perfect one! Will was fabulous at helping us. He was helpful and had every answer for every question! Will definitely choose him to help us again!

Ca
Review №37

Our salesman Will Peterson was super friendly and very easy to work with. Had us in and out within a couple hours. Definitely will be back to see Will for our next vehicle

Ma
Review №38

Were really pleased with our purchase experience at Young. Moses was an excellent sales person to work with. They didnt push us into a deal we werent comfortable with and were great listeners to our needs.

To
Review №39

June 9, 2021 - I took my 2016 Colorado into Young Chevrolet of Layton, Utah. There I was met by your Service Advisor, Blake Hipwell. Blake was very friendly yet professional, he was knowledgeable about my Colorado and stated that he had helped me the last time I had taken my Colorado in for service. I was there for the 30,000 mile service. Blake explained what the 30,000 mile service included and approximately how long it would take to complete. Blake made me feel that I was in good hands and he would follow up to ensure everything was taken care of properly Blake is a credit to Young Chevrolet as he made my visit enjoyable and that my Colorado was in good hands.

Ni
Review №40

Nick at the parts counter is amazing and friendly! Something hard to come by in a parts department now a days. Thank you again for your help in tracking down my part! (and no Im not leaving a review for myself his parents just happen to have a good taste in names).

Br
Review №41

I went into Young after seeing that they wanted to buy Chevy Cruises. I was extremely skeptical about this visit, thinking there was no way theyd buy my car and get me into a larger vehicle to fit my family, especially with being a single mother. Young was extremely professional and right away they began working to get me approved for a Chevy Equinox at a price I could make work. This is my second time buying at Young, and I will continue to give them my business. Amazing people in an amazing atmosphere.

Je
Review №42

Dont buy a used car from this dealership. They will make promises to reel you in. You hope they will live up to their word...not the case. Then you are left with problems of their empty promises.

CE
Review №43

Jermel was such a great help and provided fantastic service. If you go to the dealership, do yourself a favor and ask for Jermel. So happy I came in and got the car I wanted. Features are fantastic and the staff is very friendly.

Gr
Review №44

I worked with Will Peterson and he was 100% professional. Listen to my needs and wants and was able to get me into the vehicle that I was wanting. Would highly recommend Young Chevrolet!

Ca
Review №45

I really like the place but they installed some trailer brakes for me. A component like it should say. But they didnt go over with me thats the only thing I was not happy about. But the very good place.

Me
Review №46

I went to Young Chevrolet in Layton looking for a new vehicle to replace my suburban that died for the final time. I had already been looking at several different makes and models of vehicles and had narrowed it down to 10 different cars I was interested in. I was leaning towards a couple different Chevy’s and so we started here. After driving a couple different cars and looking at others we narrowed down our search and I found my new car! Our salesman, Trevor Nakae, was helpful and friendly and was willing to take his time helping us decide. I wanted to give a higher rating but this doesn’t allow for 4 3/4 stars. The reason for this rating is because I had to wait to take it home due the car not being ready to drive off the lot that day. For that it got dinged.

St
Review №47

It was a lot faster than I expected. I was kept informed on progress.. Very pleased.

Di
Review №48

I was in rush hour traffic passing through town when my engine light came on. It was wonderful to be greeted with a smile by MacKenzie. It was almost closing time but she quickly found someone to help. She patiently answered all my questions and even filled up my washer fluid. I was very impressed and thankful for her service.Unfortunately, after paying $180 to reset the computer, the engine light again came on again as soon as I got to Price. Since I’m traveling and unable to return, I feel like I just threw money out the window.

Ta
Review №49

Hands down the WORST experience I have ever had. I went in preapproved through my credit union and spent hours there while they tried to force me to finance through them. I have no vehicle, I had to find someone who could take time to drive me to this dealership, I had to drive hours to get there, and take off work for the day. I refused to finance with them and pay an extra $200 a month, so I ended up leaving 4 hours later with no car. Do not waste your time here!!

Cl
Review №50

First of all, Moses our sales agent was fantastic. He was very friendly, helpful and conversational. He did not give any car sales guy vibes so my wife and I were very comfortable around him and were able to judge the car in a very pleasant manner. The test drive went fantastic, and the ability to do a side-by-side comparison with a competing vehicle was highly valued. In that I was grateful we could have Moses along for the entire journey, and glad we could reward his efforts with a purchase. The Bolt was the clear winner after our comparisons.

Sp
Review №51

Very professional and positive atmosphere. Everyone we talked to were very helpful. We had a great experience!

So
Review №52

I took my car in to get looked at. Mackenzie was so helpful and nice. Her customer service was amazing, and she was so helpful. The next time I need to have my car looked at young Chevrolet in Layton is my go to place. Thank you Mackenzie.

Da
Review №53

They were amazing! Trevor helped us out. Found us the best cars and was so kind caring and attentive. Highly recommend. They were so efficient. We traded a car and got two new cars in under 3 hours from when we walked in the door. They treated us like family it was an awesome atmosphere!

Da
Review №54

My wife and I have been searching for months for a car. We worked with Hunter breshars and shortly after purchased our dream car! highly recommend Young automotive and hunter breshars

ga
Review №55

The people I worked with at Young were very responsive and knowledgeable about their products. I had all of my questions answered and they were able to locate the right vehicle for me. I also appreciate that they didnt continue to blow up my phone after my first visit like other dealerships did.

Sh
Review №56

We are always approached by a friendly salesman or sales woman. Jake Hall went out of his way to help us get this car. He has also helped many of our referrals we have sent your way. Every time we go to get our services done at the fast track the customer service is great and they are very friendly. This makes it a much better experience and makes us want to keep coming back in the future.

Jo
Review №57

This is THE best dealership I have ever been to. I felt relaxed the entire time I was there. Kim listened to what I wanted and almost immediately found me my dream vehicle. She made the entire process quick, fun, and easy. She made sure I understood everything, and I never once felt pressured. Josh was also super awesome. He checked in multiple times to make sure I felt comfortable and see if I needed anything. I cant stress this enough, this is the best car buying experience I have ever had, and I totally recommend them. If Im ever in the market for another vehicle Im definitely going back to Young Chevrolet.Thank you so much for getting me into my dream truck, I cant stop staring at it. I probably look like a maniac driving down the street smiling, but I dont care, because I finally have my Chevy!!!You guys are the best!!!!!!!!

Co
Review №58

This place is 100% dishonest. They bully and intimidate customers into buying a vehicle. We need up buying one after they lied to us about the price. We bought a brand new truck a week ago. But they dont know when we can pick it up. Mean while they took our truck and we are left with nothing. My biggest regret is walking on to their lot. Nothing but crooks.

Fr
Review №59

This car dealership has class they know how to show respect loyalty and courtesy these are just a few other things that I enjoy about this wonderful dealership

Jo
Review №60

Fast track has always done a good job for my family and I.

Ro
Review №61

I have purchased two cars from Young Chevrolet each time I purchased I dealt with Scott. He was very personable and knowledgeable as well as super helpful. Always great customer service. I would return again and refer him to others without any problem.

Sc
Review №62

Trevor Nakae was an AWESOME salesman to work with! He represents the company very well at the Layton dealership. Thanks Trevor for helping me get the truck I have been wanting!

Ba
Review №63

Well for me it is a pleasure to work in young chevrolet every day I go to work with great enthusiasm to be able to attend to the needs of the clients to give everything of you to they are satisfied which is the most important thing (customers first)

Je
Review №64

Our sales guy was great. And especially answering questions about services after our purchase. He was always helpful and always responded

Kr
Review №65

10/10 recommend Young Chev. Tanner helped me get into my car & Kyle helped my husband and I get his! Such a great experience overall. I will be going again in the future when we are ready to upgrade again!!!

Ja
Review №66

Decent experience. Scott was very informative and professional. Other salesmen were eager to assist in any way possible.

Ty
Review №67

The associate that helped get us in to our new truck was awsome was willing to do what ever it took to help get us more affordable payments so from us to you thank you Jermel!!!! We love it

TJ
Review №68

The service advisor kept me advised of exactly what was happening in real time. The problem with my car was identified and solved quickly.The entire experience was easy and stress free.

Jo
Review №69

I have been in recently for two separate issues. The first time was a sqeak in my rear wheel. Not only was the issue not fixed, they made the problem worse. I brought the car in on 4 separate occasions, and finally got tired of trying and still have the issue.The second visit was for our AC. A diagnostic was run and resulted in replacing the evaporator ($1500). The NEXT DAY, we noticed a pool of fluid coming from under our car. We also noticed that not only was the AC still not working correctly, but now we also had a new hissing sound coming from our AC vents. I brought the car back in to get checked, only to tell us that somehow the car had miraculously broken another part in the AC system and needed to be repaired for an additional $800. I told them just to let me take my car. This place used to be good. I used to bring my car in for any and all vehicle issues. I wont be coming back.

Ma
Review №70

Jermel is very good seller very kind respectful and patient.

sh
Review №71

The salesman Mosses Daniels was absolutely fantastic, we were looking at 3 different brands at 3 different young dealerships, he drove us to all 3 and told us pros and cons of each brand he was never pushy on any even though he was a Chevy salesman. He was kind, polite, patient and friendly. We enjoyed the time we spent with him very much. He went above and beyond to help us make the right decision for us.Thank you Mosses it was a pleasure doing business with you!

Ma
Review №72

The directory lady Alexandra feel its funny to play with your time by hanging up constantly. As well as the service team they are rude and inconsiderate

No
Review №73

Flew from Florida to Utah to pick up a truck from them, scary experience, however! they work with me all the way, they picked me up from the hotel gave me a great truck.a bit pricey though, they charged me103.00for a template to drive it home, other than that great people.

Ja
Review №74

They are always willing to help, even at 6 pm on a Friday night when they are all going home. Great team!

Ke
Review №75

Rosa is my go to service advisor for everything. She is always very polite, helping and makes sure that I am always updated with my vehicle and where it’s at in the process. She always under promises and over delivers. She provides an exceptional-customer experience!

Ad
Review №76

Colton was hands down best Salesman I’ve ever dealt with. First car purchase from him and won’t be the last. Truly a real professional!

Jo
Review №77

I live in Colorado and found a truck at the Layton Utah dealership. I talked to Tanner over the phone who immediately started sending me pictures and taking care of me. Tanner always answered his phone, even at home, and made buying this truck very easy. I ended up driving there and forgot my checkbook, but the whole crew figured out a solution for me and made it happen. Even though the drive was long, it was worth it working with this dealership and the people there. I wish they were my local dealer. Great job and service! Cant thank everyone there enough.

Jo
Review №78

Bad Salesmen they get in your face on every corner you turn in and out of the store and it just comes off as desperate, creepy, and uncomfortable. Was turned off and brought absolutely nothing here. Horrible training.

Ro
Review №79

Both sales reps were very respectful and found us what we were looking for supper fast.

Ra
Review №80

I worked with salesman Kyle, he was great along with other managers and employees, they made me comfortable and make the buying process easy!

Da
Review №81

Very friendly and organized. Seemed willing to take time to understand our needs and wants. Jace was very affable and efficient and couldn’t do any better at addressing each question. Good guy!

Ba
Review №82

Both Mackenzie and Trey provided outstanding customer service. Mackenzie communicated with me throughout the entire process, and Trey went well above and beyond on a Saturday to retrieve my car. Thank you very much for an awesome experience!

An
Review №83

I bought my first car through Young Chevy about a week or so ago and I was surprised at how simple and hassle free the experience was. Anthony Weight was the salesman that had helped me. He super easy to work with and made this whole process so simple. Thank you everyone who had helped me, you guys are the best!

Da
Review №84

My experience with Young Chevrolet was amazing! I worked with the salesman Matt and he was super helpful and informative. I was fairly new to buying a car and he helped me every step of the way.

Ry
Review №85

I give this place a 50% the collision center does an amazing job they get the 50% part. 0% goes to the dealership. I got a call from them about a car I was selling, they promised a fair pay off for my car, so I go there thinking they will beat there old offer of $6000 since they claimed they needed cars. I get there and the used car manager comes out and offered me at most $3000. Dont do business with this dealership. If you do I suggest only deal with the collision center.

Ca
Review №86

Moses out of the Chevy dealership was amazing - and Chase was a huge help as well. Will definitely be visiting these two again.

Da
Review №87

I’ve shopped and bought cars at many locations over the years, this is the first time that I actually had a very pleasant experience. They didn’t play any games, there wasn’t high pressure, and they did exactly what they said they would do.

Er
Review №88

Matt thanks for figuring out my plates issue quickly . Thanks young chevy for the ride .

Mo
Review №89

This is an amazing dealership! We had excellent help from both DJ and Preston! We were helped quickly, we were listened to and got exactly what we wanted! We loved these sales guys so much that we came back a week later and got a second Kia! 10/10 recommend.

Mi
Review №90

Fantastic Experience at Young ChevroletMoses my salesperson was on it. He’s young but extremely knowledgeable and ambitious. I was a challenge because I was from Las Vegas. All the necessary information on the vehicle, the financing and the many questions I had were answered quickly and in detail. He even when the extra 220 miles (picked me up at a Salt Lake airport and brought me to the dealers to sign the papers. The trip to the dealership was my test drive. I couldn’t be happier. I’ve purchase many vehicles over my 63 years and this was by far my Number 1 experience. Great Jib Moses and the rest of the Young Chevrolet staff I dealt with.

Gr
Review №91

I went in to Young to buy a new car and was not disappointed. I was helped by Moses and he was able to answer all of my questions. 10/10 will go when I need to buy another car. Highly recommend

de
Review №92

Went here to get the transmission looked at because it was leaking they discovered that it might have been something that they did to cause the problem and immediately fixed it and did a great job of in forming me and helping me understand what was going on and what was needed I didn’t have to pay for anything out of pocket Blake is very professional and knows what he’s doing. Their master Machanic was very smart and was able to find the problem very quickly and knew exactly what he needed to do. Thanks fellas you guys are awesome!!!

Er
Review №93

Update: I kindly changed my original bad review because they STARTED taking care of the situation, but it’s now been 4 months and we have not resolved an issue.I should have kept my 1 star review in the first place. I have never had such bad experiences with a dealership. Our sales agent was great, but the dealership overall is terrible.

Ga
Review №94

Took car in for warranty work. Still have the same problem.

Li
Review №95

Layla and Abby were amazing. So easy to work with and they answered every question I had. We have been in search for over 6 months for a specific truck and when we found it at Young, they made the buying process so very easy. Communication was always on point, the service was incredible. Abby even assisted me on her day off, which she didn’t have to do. All in all, we are so grateful for your team and for finally making my husbands dream come true! Mahalo Nui!!!

Mi
Review №96

Jeremy helped check me in and was awesome! They took good care of my truck and were very time efficient.

Ro
Review №97

Scott did great work and met my needs

ph
Review №98

I bought a car from here and my check engine light turned on a week after I bought it. Mackenzie told me they couldn’t fix my car (even tho she could which i didn’t find out till 6 month later) Mackenzie was rude and i’m professional throughout this whole process of me trying to fix my car basically blaming me for the repairs needed for my car. Long story short I was told a price to fix my car from a manager & they people at service overcharged me and were rude. Definitely don’t suggest buying from here and I definitely DO NOT suggest getting your car fixed here.

Do
Review №99

I have had 2 appointments for the same issue, a warranty oil leak repair and a new key fob. Both times I have left my car there all day I get a call that they have the wrong part and nothing was completed. I now have to have a 3rd appointment scheduled for the same issue because nothing was completed.. I don’t understand why they tell me my car is being work on and when to pick it up but only to have nothing done.

Bo
Review №100

Crooks Do everything in your power to avoid this dealership. Buying online is the only way to go now

Information
100 Comments
4.7 Rating
  • Address:645 N Main St, Layton, UT 84041, United States
  • Site:http://youngautomotive.com/
  • Phone:+1 801-544-1234
Categories
  • Car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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