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Thoroughbred Transmissions and Auto Care
11011 Scaggsville Rd, Laurel, MD 20723, United States
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Thoroughbred Transmissions and Auto Care
Comments
Bo
Review №1

I have taken my 1967 Mustang to Thoroughbred a couple of times now for AC and brake work and could not be happier with the service that they provide. Stephen, Jon, and the entire Thoroughbred crew have been awesome to deal with. They know cars, they take pride in their work, and they are very courteous. It feels great to have a shop that I trust completely with my car right in my local area. I highly recommend this place.

Sa
Review №2

Great group of people with a wonderful personalities. I had no sense of them upselling anything and they were honest. They offer shuttle service to local areas while they look at your car. I only came here for a MD state inspection, but I will be using them for the future. Thanks Steve, Jon, and Ron!

Wi
Review №3

This is the best experience I have had with a mechanic for my classic car. They have excellent business processes, communication and provide great detail on their work. Inspections are thorough, and if something doesnt work out, they will get to the bottom of it. You get what you pay for! Thoroughbred is worth it.

Jo
Review №4

Went for Inspection, tire rotation, and oil change.Inspection report came with a list of passed items that should see service in the future, and prices are reasonable for quality work. Ethical and highly detail oriented shop. Might catch you off guard if your old shop passes minor items or skips items without your knowledge.

Dr
Review №5

The crew was very helpful repairing the AC in my 73 Ford Maverick. They kept me posted with pictures during the entire process. Very happy and will definitely be using them more in the future!

Ma
Review №6

My story is long, having gone to another shop first and being told to go to the dealer. But the dealer couldnt see me for 2.5 weeks, and this was a potentially serious issue (frequent stalling with check engine light on.) Someone at work mentioned these guys, so I gave them a try. What everyone else said about them being professional, honest, and competent is on target. We think the problem (as simple as low oil) has been resolved. Im still concerned about the cause of the low oil, but thats been thought through. They put a additive in the oil which should alleviate potential issues if it does run low, and Im to come in at 3K miles (not 5K) so they can monitor it. I feel like Im in good hands. Ill be back. :)

Br
Review №7

Came here for an inspection. The crew was extremely professional, friendly, and on time. The establishment is clean and well maintained. Will definitely be coming back for any repairs I may need.

An
Review №8

Superior and very Professional Service. John took the time to listen to issues with my vehicle...call to explain diagnosis...and provide exact estimates for parts and service. After the repair John took the time to explain the repairs and show the parts replaced...with all issues resolved. My vehicle is a vintage muscle car...and I highly recommend for any owner. Thank you.

La
Review №9

I had a Md inspection done. They fit me into their busy day and I was very pleased with their service. Super nice people, very professional. Will Definitely use them again.

Jr
Review №10

Outstanding and timely repair On a vintage classic 63 Buick Riviera.Great diagnostics and accurate complete repair that works. I’m bringing all my automobile repairs to thoroughbred transmissions

An
Review №11

On Tuesday I was able to get an appointment for Thursday and I dropped the car off on Wednesday evening. They kept me advised of the investigation of why the radiator fluid levels were dropping and on Thursday afternoon let me know that they had found the problem and it would be Friday afternoon before the repairs could be completed. They gave me an estimate at that point as well. On Friday, I received an update and was told the should be complete by 2:30 or 3:00 PM. I later got a call at 2:50 to tell me the car was ready to be picked up. When retrieving my car, they had made sure that there were no other issues that would pop up, and replaced a hose that was suspect, and yet the total amount that I paid was below the estimate that they had provided the previous day. This was my first visit to this shop, and is the closest repair facility to my house (a 30 minute walk or a 5 minute drive). I was very happy with the service I received and will continue to use their services in the future.

Co
Review №12

Alway professional and knowledgeable about service issues. Quality of work is top notch.

Ma
Review №13

Great experience! They fixed an issue with my suspension that 2 other shops could not resolve. The service was friendly and responsive. I’d recommend to anyone

Te
Review №14

They are totally professional, honest, and courteous. In addition, they take the time to explain the needed repairs/service in a way that is easily understood. Definitely recommend!

Ch
Review №15

Jon was very informative about our transmission.He quoted a price for a jasper replacement but he didn’t discuss if a rebuild could have been done on the current transmission.

Ja
Review №16

Nice clean shop that seems to get good reviews. I had new vehicle MD inspected by this shop and it failed for minor cracks in the wipers and a small chip in the windshield. I had those items repaired and the inspector still failed due to the chip in the glass. Long story short, I contacted the MD State Troopers and received a 2nd opinion on the glass - which the trooper agreed should PASS. I dont know why the shop failed the car but it took these extra steps to get through it. Dont come here for an inspection.

Da
Review №17

Car was taken here for a routine maintenance service. They did the job but it was too expensive IMO, might as well have taken it to the dealership. Not coming here again for routine services.

Ve
Review №18

Are they conveniently located for me? Yes.Are they good at locating and resolving potentially critical issues in many makes and models of vehicles? Yes.Are they friendly? Yes.Are they worth the cost?YesUpdate 10-20-2021: i fibbed on my finances, and this was a fairly sizeable order. Salesman at the counter Jon kept his composure very well, despite the amount of things working against him. Service level is exemplary, and so i really feel bad for basically making his evening hell. Sorry Jon.

mi
Review №19

Ive been using this facility to repair/maintain my care for about 3 years and Ive never been disappointed by their service.

Dr
Review №20

Been taking my familys cars here for years. The phone always gets answered and Jon is a professional every hour of the day. Quality work and very honest - I went in with what I thought was a screw puncturing my tire. Turns out the screw was super short and only wedged in the tread - no damage done, no charge. Cant put a price on being able to trust what your auto shop tells you.

AN
Review №21

Very professional and knowledgeable. Jon explained what was done and what was scheduled by the manufacturerI keep my vehicles as long as possible and I feel with thier help the current one will last very long.Thanks guys!

Ch
Review №22

Came here for MD state inspection of a used car. Great service, very good price! Will come back if or when the car needs work.

Ca
Review №23

Thoroughbred Auto Care offers quality and professional service that is conveniently located within the Fulton/Maple Lawn and Laurel communities. Their facility is well maintained and customers receive service and treatment that is consistent with a good small business operation. I am pleased to have discovered this business and attend to use their services in the future.

Ke
Review №24

Jon Campbell was incredibly knowledgable and helpful. Although it was late in the afternoon, he made time for me to drop off the car.Kevin Hitaffer

Me
Review №25

The customer service here can’t be beat! I spoke with both Jon and Steven and they are both very personable and easy to talk to. They are serious about their work and providing good car service and customer service. They weren’t out to get me to buy something I didn’t need, they run a good trustworthy business. We will definitely continue to have our cars serviced here in the future.

Th
Review №26

Great local place to get your car inspected!I was looking to have my car inspected for Maryland and stumbled upon this place. The primary reason this place caught my attention was because the facility looked clean and well maintained from the pictures provided online (Google). Upon my arrival, I can confirm that this place is very clean and well maintained.The staff is friendly, honest and easy to converse with. They do not seem to be the kind of people that are there to make more than whatever the primary issue(s) of the car are. They are reasonable and will work with you to make your appointment with them as quick and painless as possible. I was in a time crunch with my inspection and they were able to take it in next day and have it completed way before what I requested which is greatly appreciated! The shop owner even works on the cars himself. If your car requires more time to be inspected or serviced, they will keep you in the loop via text message or phone calls.If anything on my car requires servicing, I will return to this shop!

Da
Review №27

Great customer service everytime I visit ☻☻☻

Ju
Review №28

These fellas completely analyzed all the work that needed to be done on my Toyota Camry, and even categorized each section of the work by expenses, and which was most important to be done for my safety.Thank you John. Sincerely,Judy Naugle

Bo
Review №29

We have had service at Thoroughbred for over ten years and have never had a bad experience. Auto care is not an inexpensive purchase, so it’s reassuring to be able to know and trust your automobile service provider. Jon called at every step to let us know what the issues were, including time to address it and the costs involved. We’ve been very satisfied over the years and can recommend Thoroughbred very highly.

Lo
Review №30

These guys do great business. Very casual but professional. They work in a timely manner and really do what they say theyre going to do. Not any funny business and work with you. I recommend these guys

Tr
Review №31

Took my sons car there for an inspection. They were very thorough.

A
Review №32

Will be going in to discuss why the brake pedal slams to the floor with little resistance resulting in a dangerously low level of stopping power after they performed a brake service.

Ca
Review №33

I had a unique project with a 66 Ford transmission. Though a rebuild was out of the question, they helped find a solution. Went above and beyond with suggestions and referrals. I greatly appreciated their care and interest.

Ah
Review №34

Update 4/20/2021: went again for my second car! I just want to say, these people know what they are doing!Let me say this, they are good & trusted people! I took my truck to the shop because it didn’t run, and I believe it was an issue in the fuel system. Later the day, Jon called and he said your truck is running just fine!! What!! I tried for two days before bring to the shop!!!However, many reasons could be behind this but the other good part they didn’t charge me and he said i’m good to go!! He didn’t charge me even the diagnostic fees! I live in the area and absolutely will be back in the future!

An
Review №35

2nd time around and like the 1st time, they were very professional and brought very detailed information about the work to perform in my car (60k miles maintenance work). Im very pleased with everything. Great warranty work given.Great service. Place for my Kia Optima 2016 repair (sound on driver side (schock absorber/suspension related?) and it is notable the result when driving the car. Also the warranty of the job on the car is super. They double checked my car since I still heard a noise and with no charge took a look and returned my car in good condition after that revision. Thanks

Ad
Review №36

Great experience! Excellent service, friendly, timely, and affordable. Would definitely recommend

Bi
Review №37

Fast service, Nice people. Actually took time to talk to me.

Na
Review №38

Very pleased with the service provided at Thoroughbred. Will definitely use them again!

Ja
Review №39

EXCELLENT Customer Service!!! Thank you Mr. Jon!

Da
Review №40

As always, repairs done professionally and correctly. We have been getting service for many years from this very professional and friendly local business.

Wi
Review №41

Jon is a very professional and down to earth manager/owner. He gave honest answers about the safety inspection and reinspection. I give it 4 stars because the cost of the repairs was high, but hey, welcome to the DMV!

An
Review №42

I enjoy the services that Thoroughbred provides, whether it’s scheduled or emergency repairs. The price is always fair. They provide recommended service reminders as well, which helps me forecast necessary repairs. Fantastic business and a great staff to deal with.

Mi
Review №43

I had a great experience here. I did my Maryland car inspection here and he broke down the minor problems into language that I can understand. (I don’t know much about cars). He even gave me a jumpstart so that I can get my car to the dealership. I would definitely recommend.

Ju
Review №44

Always great service and they always keep you updated. Had great service here for years. My 16 yr old. Cavalier got 269,000 miles in part to their great service

Am
Review №45

Probably one of the most honest and professional shops I’ve ever been to and worked with. I really appreciated the timely updates and the specific details on what needed to be done. I know for sure if I have any other needs for automotive repair, I’m coming to this shop.

Ke
Review №46

I am new to area, and found this business very professional and helpful...they were expedient and informative ...I will continue to bring my car here...Kelly Davis.

Ba
Review №47

Excellent service! Kind and honest workers which we all need when it comes to our cars! Nice, clean building with a separate customer lounge to wait in. Will definitely be coming back!

To
Review №48

I used Thoroughbred Auto Care for the first time. Their diagnosed the problem and gave me a detailed but easy to understand explanation of how to solve the problem. The technicians texted report with pictures was also helpful. They made repair recommendations for me to consider in the future but didnt try and push me to do the work immediately. I was very satisfied with the work they did; constant updates I received and the work completed in a timely fashion.

An
Review №49

I have used Thoroughbred for years and they offer dependable, quality service. They have kept my vehicles going well past 200k miles.

Ja
Review №50

I appreciate their thorough general servicing and the link sent by text to review what has been checked and what needs my attention.

Ge
Review №51

My experience was a great dealing with the manager. My car is driving much better.

Ma
Review №52

Diagnosed rough idle workout going on an expensive goose chase. Running great!! Integrity and professionalism are the takeaway for this first time (but not last time) customer!

M
Review №53

The only place Ive taken my car now for over 30 years. They fix it right the first and every time and Ive never had to return for a repair revision. I have entrusted Steve, Jon, and Ron to service and maintain my cars over these many years. For professional, high quality service, maintenance and repairs, Thoroughbred never disappoints.

At
Review №54

After living in Fulton for almost 10 years, I discovered this gem.. Right here in my neighborhood! I took a car in for an inspection; the owner Stephen along with Ron who performed the inspection and Jon were all fantastic.. . Super friendly, honest, polite, and informative. They even made suggestions of all the maintenance that should be done going forward. They are also a NAPA certified shop, which means any work done there is guaranteed and good anywhere in the nation!

Mo
Review №55

These guys are honest and they are pros!!! I stumbled onto this garage when my car broke down on 95. I googled the closest garage with my phone and then I limped my car 1/2 mile to this garage. Let me start by saying these guys are GREAT!!! . They diagnosed the issue in no time and I had my car back in less than a day. Not only that but the final price I paid was $200 less than the price I was quoted. I have never seen that happen before. Ever. Even though it’s not the closest option for me, this is my new go to garage for any repairs I will need in the future.

Br
Review №56

We’ve gone to Thoroughbred Transmissions for probably 6 - 8 Years now. We have always received the best possible customer service, and the staff always take the time to fully explain any vehicle issues and the associated repairs. I actually asked one time what their thoughts were on the most reliable new vehicles, and Jon took the time to explain things they’ve seen and trends within the auto industry. Simply put: Thoroughbred is the absolute best!

Tr
Review №57

They were very personable helpful and thorough. It is hard for me as a woman to feel comfortable going to mechanics due to my own lack of knowledge but I would go back

Mr
Review №58

Very friendly and helpful staff, reasonable prices, convenient location, would definitely recommend!

Al
Review №59

Very professional and knowledgeable. Also very friendly.

Me
Review №60

. The shop is family owned and ran, and made my experience there great! I highly recommend this shop, not only are there prices reasonable they make sure your car issues are solved.

Da
Review №61

Really great folks and super honest! Took my 1948 Ford Convertible there to have chassis work done. Jon kept me involved in every step an appreciated my input. Most shops get offended when one offers up shop manuals and parts catalogs; not Thoroughbred. Jon graciously took my manuals and was very appreciative when I came to pick the car up! It is not easy to find any mechanics who will touch, much less work on antique cars. Far too often, the ones one does find treat the owner like they are doing them a favor by being in business. Not Thoroughbred! It is clear that they are as much antique and classic car aficionados as the owners; but without the pretentiousness of other classic and antique shops. No question we will be back!

To
Review №62

Good place .. they will fix your car .. honest and professional

Am
Review №63

Jon at the desk is consistently professional and friendly. He explains things thoroughly and there is no issue with saying no to recommendations. Honest, good people.

Zi
Review №64

I tried out Thoroughbred on the recommendation of a friend (and because it was close) and Im so glad I did! They took care of my car, gave me a thorough explanation of what was wrong, and what they could do to fix it. They were even there to answer any follow-up questions and schedule follow up appointments to make sure I got everything I needed for my car. Great customer service!

Di
Review №65

Never actually went but I know this is a 5 star shop no doubt. Stephen and his crew are amazing.

Vi
Review №66

Brought in vehicle for Summer Special oil change and check up at 8am. Work was completed promptly and efficiently within one hour as promised. I am pleased with the service and appreciate the technicians recommendations for future work that needs to be performed.

Ms
Review №67

This was my first time having my car serviced here and I was pleased. The prices were reasonable and I didnt feel like any Shady business was going on with prices and such. John who answers the phone and runs the front desk is very professional and has a friendly demeanor with the customers. I will definitely bring my car here again.

Dr
Review №68

Thoroughbred Auto is THE BEST!!! Extremely convenient, professional, and courteous. These guys are awesome. Coming here is like stopping by and seeing extended family. Stephen, Jon, and Ron are knowledgeable and take care of all my vehicles, and my son’s. We’ve had many maintenance and repair services done over the years. I highly recommend them!

Ch
Review №69

Even though I decided against spending the money to have the work done, I really like their professionalism. I like the way they have made use of technology (text messages, emails, notifications, etc) to keep the customer (me) informed of their progress in figuring out the issue with my vehicle. I have done business with these folks in the past and have always felt I was given a fair shake. I recommend them for all your service needs.

Da
Review №70

I had to have my brake lines replaced. The staff are all very courteous and the work was done professionally. I was extremely pleased with the brake line replacement and I recommend this company to anyone needing car repairs done.

Ch
Review №71

Thoroughbred has taken care of our family vehicles for years with no complaints. There are transparent, easy to deal with, fair and extremely timely. My highest recommendation.

Ke
Review №72

We recently had a front brake job performed on our Suburban at Thoroughbred Transmissions and Auto Care, and as always Steve and his staff did a great job. They are knowledgeable, thorough, and prompt with all the work they do for us. We feel feel fortunate to know them and to be close to their shop.

al
Review №73

The crew at Thoroughbred have always kept my vehicles running well and lasting long. That has kept me coming back for over 20 years.

mi
Review №74

Am impressed with the Staff and the quality of work done

Da
Review №75

Excellent local garage! Knowledgeable, friendly staff, prompt care, and great quality. Fair pricing and transparency on all recommended repairs, overall a great experience.

Ra
Review №76

Best customer service Ive ever experienced. Staff was very professional. They kept me informed of my cars status at all times. They also provided a detailed synopsis of the issue with my car followed by the resolution, which was completed in a timely manner. Overall I was more than satisfied with the service provided.

Ja
Review №77

I have had my car serviced at Thoroughbred for a couple years now. Im pleased with the way they conduct business. Their text link that indicates what has been inspected and may need attention is quite helpful.

db
Review №78

I was fortunate enough to meet the owner & staff of this incredible establishment through my father a few years ago, & theyve given me many reasons to keep coming back. Most recently they helped me resolve an issue with my daytime running lamps on my Pontiac Vibe. Steve personally looked into the issue immediately, & had a quick, inexpensive fix within a very short period of time.Thoroughbred Transmissions is a great place. They greeted us in a welcome manner, were very patient with my many questions, & gave me several options to fix the problem, listing the least expensive option first. That, and all of the above show me the shops integrity. I will never hesitate to call on them when my car is crisis.Thank you Steve for standing above the rest, and making my car care decisions easy. Amazing job as always!

Di
Review №79

Consistent with all my experiences at Thoroughbred Transmissions and Auto Care, my latest car problems were addressed in a timely manner and thoroughly explained to me. I appreciate the fact that John always calls to let me know what the issues are before they proceed with the work. John and Stephen will both acknowledge work that that is immediately necessary vs. work that can be done down the road. During a recent car purchase I sought their advice on types of cars to look for and was especially pleased that they took into consideration safe cars for the areas I mainly drive as well as my personal vehicle preference. I highly recommend Thoroughbred--they stand behind their work and keep you safe!

Jo
Review №80

The folks at Thoroughbred Transmission are courteous and professional; significantly more so than nearly any other auto repair shop I have taken my vehicles to in the past. I had to get an old truck inspected when I moved it to Maryland and a couple issues came up that needed to be addressed. Throughout the repair I was kept informed and everything turned out perfectly in the end. I would highly recommend this place for any type of auto repair.

He
Review №81

Great, honest, dependable service for an older high mileage car. I brought my car in for a 2nd opinion to diagnose why the car wouldn’t start, (originally took my car to AAAColumbia car Care center in Columbia Md, who did a poor job diagnosing the car). Thoroughbred shop gave me a full diagnostic report, they always answer the phone when they’re open, they’re willing to look up prices for whatever you need done, and very trustworthy! Highly recommend for anyone, especially a person with minimal knowledge about cars like myself:)

Su
Review №82

I trust Steve and his crew to keep my vehicle running! I’ve been using them for many years and recommend them often.

Ja
Review №83

Thoroughbred did it again! Did what I asked, quickly and expertly. Then (at my request) tracked down a rather unusual (heat shield) issue that they also repaired on a timely basis.Once again, “T-bred” earns a 5 star review!-Jim McConnaughey

EC
Review №84

I’ve been a long time customer (20+ years), in fact kept them as my primary mechanic when I moved to Ellicott City. My wife now uses them as well — she feels very comfortable with their advice. At the end of our service we always discuss upcoming service & appointment possibilities.

Ja
Review №85

I highly recommend Thoroughbred Transmissions. They are friendly, quick and thorough. I will use them again.

Ki
Review №86

Always friendly and professional!

Da
Review №87

Thoroughbred Transmissions does great work. They are incredibly talented and thorough. You can never go wrong with these guys.

Pa
Review №88

Very friendly and honest. Great location....close to work. They were very upfront, straightforward and honest with the work needed on my car. They went the extra mile. And very important to me. They stick to the agreed upon schedule. I was very happy with that. Time is very valuable to me.

Je
Review №89

Had my daughters car serviced and inspected at Thoroughbred Transmissions. Customer service was excellent. The work was provided in an efficient and timely manner. I highly recommend this auto care shop, as it is TOP OF THE LINE!

Ch
Review №90

Very professional. Shop was clean. Was not disappointed with there service.

Da
Review №91

Just received a MD state inspection they were fast and honest about all details. It did not pass for two reasons. They explain me what needed to be done I came back for reinspectation they saw that those reasons were correct and passed

Te
Review №92

Our family have been customers for more than 20 years. We have been very pleased with their courtesy, efficiency, straightforwardness and honesty. While problems have been rare and trivial, Thoroughbred have always shown themselves willing to quickly correct or resolve any issues in work or materials.

An
Review №93

Amazing experience. Real professionals. Fixed my car in 1 day. Got a complete inspection.

An
Review №94

Been going here for years. Great customer service and prices. Definitely recommend!

Ke
Review №95

I highly recommend thoroughbred good honest guys that do excellent work

Mi
Review №96

Mom and Pop garage at dealership prices. They will get the job done right, but they might take both arms and both legs.

Mi
Review №97

Very happy with the service provided by the crew at Thoroughbred! I was in a pinch...my 2002 Chevy Silverado brakes went out right as I was hitching up our camper for a Labor Day weekend vacation. Luckily, I was able to limp it down the road to Thoroughbred 3 miles away. Stephen and the crew were very diligent in diagnosing the problem and offering up options for repair. Once we decided to go ahead and replace all the brake lines, they jumped right on it and the truck was ready a day later. Not bad for such a big job. It was a pricey repair, but altogether not much more than was expected. These guys are honest and a pleasure to do business with. I’ll definitely be back!

da
Review №98

Very polite very professional and very helpful Very fast great bunch of people

Br
Review №99

Steve and the team are the most honest auto service folks in the industry. I came to them with a dealer directed repair and found it was not needed at all. Left with an oil change and a much happier wallet!This is a consistent theme with Thoroughbred and we have been with them for many years now and recommend them to all of our friends as well.

Te
Review №100

Ive been coming here for a number of years. All I can say is if you want it done right, this is the place! They will explain, in detail, the reasoning behind suggestions and repairs and the work is always done in a timely manner.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:11011 Scaggsville Rd, Laurel, MD 20723, United States
  • Site:http://thoroughbredautocare.com/
  • Phone:+1 301-317-7886
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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