I have used North Laurel Transmission for about a decade. Chris and his team are honest, professional, and very knowledgeable. I appreciate that he doesnt try to upsell me, but gives me good advice on routine maintenance that might be coming up, so I can plan accordingly. Theres never any pressure. His prices are fair and everyone is kind.

I looked for an honest mechanic after it became obvious that my dealership was lying to me repeatedly. I tried N Laurel based on reviews and they exceeded my expectations. The dealership told me my a/c compressor needed to be replaced and would cost about $4k. Chris gave me a projected cost that was less than half so I brought my car in. When I picked up my car, Chris told me that I actually didnt even need to replace it! That told me a lot about his character and honesty. I have since brought my car to Chris several times and have always been impressed with every aspect of his service. I will not use any other mechanic as long as Chris is in business.

I highly recommend this places. I took a Ford Ecoline E250 2003. To get checked, The owner Chris told me what was the problem, I had to replace the torque converter. Short story he fixed the problem. He did an excellent Job. Thank you, keep up the good work.

Chris sound sure when he speak, that’s what I like about a mechanic that knows that his job was done the right way. Also the secretary I forgot her name, she’s very professional. I recommend this place.

Superior technicians that know exactly what they are doing. Very straightforward and honest service. Highly recommend for getting the job done right the first time.

Some years ago, I was a broke college student with a busted up Ford Escape that needed a newly built transmission. North Laurel not only rebuilt the transmission (and did a wonderful job), but even though the parts were more than I was quoted and the labor more intensive than estimated, they refused to charge me more than the quote. Not only that, but they also warned me about my vehicle and what rebuilding the transmission might mean for me in the long-term (this would have resulted in a loss of business for them). They are honest, timely, nice, professional, and do a great job. I would trust them with my car any day and recommend them to everyone I know.

Great service at a good price

I have a longstanding relationship with North Laurel Transmissions. Theyve worked on at least 3 of my vehicles over the last 5 years. Im always pleased and never disappointed. They provide topnotch professional services with competitive prices. Most importantly, they are reliable and trustworthy. I couldnt ask for anything else in a mechanic!

I was informed by a nationwide auto repair facility that my car was unsafe to drive. They stated that there were several major items in need of repair and that the cost would be approximately $2K. I had previously had some repairs completed at North Laurel Transmissions and was pleased with the outcome, so I took my car there for a second opinion. Chris checked my car out and gave me Great news! My car only needed brakes and it cost significantly less than $2K! I really appreciate the fact that they are honest at North Laurel Transmissions and recommend them highly for car repair service. They’re GREAT!!!!!

Let me tell you folks, this place is the best bang for the buck. They are very honest people and explain everything and even show you the broken parts if they do find something wrong. I will recommend this place to all. Happy New Year 🎉 2020!

If you have transmission troubles, this is THE place to go. There are very few quality shops that can expertly rebuild your transmission (rather than just selling you an up-marked re-manufactured unit from a national distributor and haphazardly slapping it on for you). North Laurel Transmissions is one such quality shop. In a time where honest people are hard to come by, Chris and his team are honest AND professional. We recently had an unexpected transmission blow-up on our minivan. Chris expertly rebuilt our transmission for a very fair price. When we had a subsequent issue (not related to the transmission rebuild) Chris worked on a Sunday to get us back on the road quickly. I highly recommend North Laurel Transmissions for all your automotive needs.

The staff was kind and very attentive. They were more than willing to explain things to us and that really helped. Id go no where else!

I brought my 2002 Chevy Avalanche with over 250k miles in for a transmission rebuild, which Chris and his performed expertly. I subsequently discovered that I had radiator and rear seal issues. Again Chris and his crew repaired my vehicle expertly for a fair price. I would suggest that if your vehicle is not under warranty to be prudent and check out these guys. They will definitely save you some money. Im back on the road again for another 250k. Thanks Chris.

Chris rebuilt my transmission last year after my Wave plate shattered on my Saturn Outlook and I was very happy with the service and professionalism. My car has been running pretty good since then. I recently went this week and Chris is still AWESOME!I highly recommend this place.Trusted and good prices.

North Laurel Transmissions came highly recommended by another mechanic, we fee fortunate to have found both. Chris replaced the transmission in our car and was the most honest mechanic we ever had. Wish we would have found him years ago! We now have a problem with a second car and feel comfortable that we are dealing with an honest business. This is a one in a million respectable business . THANK YOU!

Friendly, Honest and Knowledgeable staff. Ill definitely use their services again.

Unexpectedly came to this shop for some emergency work done to my drive belt pulleys. The crew was very accommodating and professional to get the job done. I was expecting to get towed and leave my car for the weekend but the crew was able to work on my car despite being very busy. I came in by tow truck and was back on the road in a few hours. Very much appreciated!

Just had another awesome Experience with North Laurel Transmission. Just like last time they did an amazing job and had great communication. Chris and Monique really understand what customer service means. This is the only shop that will touch any of my cars!!!

Chris and his whole team are amazing. They did an amazing job with my transmission from diagnosing, ordering, and replacing. They worked with my crunched schedule of using reward points for my rental car. Just a complete stand up team! I would recommend them to anyone.

Once again, Chris and his crew were absolutely amazing. I brought in my wifes vehicle for A/C issues and they were able to quickly diagnose and correct the issue in a very short period of time. The guys really are the best!

The transmission in my 2015 Escape failed and CarMax sent it to North Laurel. They worked with my MaxCare plan to diagnose, have the adjuster out, replace the transmission, and get it on the road. After I got it back, it was still having a couple issues and I was able to bring it back in immediately to have a look. When it was first sent from CarMax, none of my info was sent with it so they didnt know who to contact and I didnt know I needed to follow up so the car did sit for a couple days in limbo, but once I made contact again and got it all squared away, they were great to communicate with, set realistic expectations re: timeline to completion, and did a great job. Super nice people, would go back with no hesitations. Thank you so much!!

I have my transmission serviced by them years ago and came away very satisfied. Recently, I purchased a used Ford Explorer and felt something weird with the transmisson. They just opened the shop and the person in charge (I dont think hes the mechanic) told me that the technicians will be in shortly and will take a look for me.Well, I regret the name of the technician, but I explained to him what happened. He took the car for a test drive for about 10 minutes. Came back and told me the car is fine, but my tires were all different and they were a little bald and the sudden shift was caused by being a 4x4 vehicle. He wants to know if I would not mind by taking the 4x4 offline until I get brand new tires. I told him yes, and he crawled underneath my vehicle and disconnected the harness and pointed to me where the harness is when I am ready to put it back online. In all, he spent nearly 40minutes with me and I asked him how much do I owe him for the diagnosis. Well, he says nothing.Wow, how many shops do that???? If anyone want to work with an honest shop, this one is it!!!!

Great/ speedy service. I would recommend this place to anyone who needs transmission work.

North Laurel Transmission is the best auto body shop Ive found so far. Chris does a great job at staying close to quotes and getting your car back to you in a timely manner.

My service with North Laurel Transmission was great. They really help me out when I was in destress with know pressures at all. I would recommend North Laurel Transmission to anyone looking to service. Transmission, oil changes, etc. NICE PEOPLE TO DO BUSINESS WITH!

Very reliable service for whatever your vehicle needs. The staff is also very professional and friendly as well. Highly recommend!

Ive taken my car here twice now and both times Ive enjoyed their friendly and responsive staff. Theyve been affordable and have not over-prescribed fixes just to make a dime.

Took my suburban Into cotton transmission as it was making noise In first gear. The tech said it was the brakes, had to prove to tech it was not the brakes. Told and promised I have my sub back by Friday, as it was Monday morning. I was then informed that they could not rebuild or fix my transmission. I asked why not it was driven into the shop. I found out my transmission was taken to other facility and taken apart and could not be put back together. I later found out that it would not be ready on Friday in fact it was a week an a half later before I got my truck back. I was told one price then told another price and then a used transmission was finally put in. The price was 1000.00 more. I was lied too and told so many different things, this was a horrible event. That whole shop was Decevinig from the very beginning. I felt as if I was taken advantage of. Being a aircraft mechanic in the US Coast Guard I’m ashamed of what they did to me and how this entire issue was handled. I’ll never go there again or refer anyone to cotton transmission. I was referred to that establishment by a friend who worked for that franchise. I will never trust his word again either.

Chris is a person of his word and I cannot say enough for that. I did my transmission there and I was in a tight spot because it was xmas etc and he was understanding and worked with me. He did not over promise he was just fair which is all I need. He even remembered my name when I returned. That is the kind of guy you want working on your transmission.

Happy as could be. Immediately diagnosed and found the problem. Took my truck at 5PM, ordered parts, then had it ready at 6AM. Gave military discount without even asking. Price was cheaper than other shops. When you walk in youre talking to the owner who genuinely cares about giving the best service. Thanks Chris for great work!

Chris and his crew were absolutely amazing. I had taken my wifes Jeep to a couple of places first and had gotten the run around. Not with Chris, he not only told us straight forward what the problem was, but when we asked about other common problems with our model he was honest and very knowledgeable. It really made the difference when deciding whether to pay for the very expensive repair or begin looking for a new vehicle.

The customer service is the best. Chris was excellent and honest. Great guarantee and price was fair.

I am not exaggerating when I say that North Laurel Transmission saved me $2,000. My car appeared to be having difficulty shifting gears, and another auto shop recommended an overhaul of my transmission (estimated at $2,500). I wanted to get a second opinion before agreeing to such an expensive job, and brought my car to North Laurel Transmission. Thank God that I did! Chris quickly recognized that something was going wrong in a way that falsely appeared to be the transmission. After some extensive diagnostic work, he narrowed the problem down to a faulty oxygen sensor!I was blown away by the professionalism, honesty, and great work that I received at North Laurel Transmission. It is rare to find a mechanic that will go the extra mile to make sure that you pay LESS than originally estimated. They have earned a dedicated customer.

I have a 2004 Escalade and I first brought my SUV to North Laurel Trans to get a trans rebuild back in 2016 and a year and a 1/2 went by and i was having issues and of course this places warranty ran out (1 year warranty) so the owner gave me a discount of $400 but still had to pay $1800 for anther rebuild of the trans. Welp as of 3/8/2019 the trans dies again... I would not recommencement North Laurel Trans to anyone tho the prices are right the labor and parts they use is trash and I may as well have cone to thee dealer and just paid $4000 for a new one.

Had to have my transmission rebuilt in my 06 Expedition three years ago and it still run perfect. Due to the customer service I received at the time I took my wife 02 Chrysler Voyager to have the Transmission Control Module replaced. Chris and the other mechanics will answer all your questions.

Quickly diagnosed and explained the issue with my truck.

Honest, friendly and very reliable. I will only take my car here. Best shop in MD hands down.

It is a family owned business and the treat you like you are a part of their family. My repair was flawless and very reasonable.

If I could give this place zero stars I would. I purchased a 2010 Jeep Patriot from CarMax in Laurel MD in July of 2016 and after having the vehicle for about a month I realized it was running funny. The truck would jerk, drag, and stall when I would try to accelerate or just while driving. After a few complaints about it, CarMax in Gaithersburg MD discovered that the transmission needed to be replaced and they agreed to have the work done. CarMax sent my truck to North Laurel Transmissions, in August of 2016, to have the work done. The vehicle drove okay for a few months but I still would experience the jerking and dragging at times so I took it back to North Laurel Transmissions to have them look at it. They told me the transmission was fine and when I asked for a receipt are something to show Id been there, they told me they only issue them if work was done on the vehicle. In December 2017, the truck started driving funny so I pulled over to the side of the road. An officer came to assist me in moving my truck out of the turn lane I was in and when I started the vehicle back up and put it in drive, it started driving in reverse, also my transmission fluid had leaked out of it. I had the truck towed to North Laurel Transmissions for them to look at it figuring it was the transmission and after a couple of weeks of them having it they told me it was a transmission hose, which they said was not covered under warranty and was not replaced when they replaced my transmission. It cost me $408 to replace. Needless to say the jerking and dragging continued and was never resolved. I contacted CarMax to complain about the truck and find out what parts were replaced through warranty. CarMax gave me the name of the warranty company who I called and they had no information for my vehicle in their system which led me to believe that the transmission replacement that CarMax paid for never happened. I also went to my personal mechanic who ran a diagnostic and told me the transmission needed to be replaced. I also went to Aamco Transmissions who told me they could not rebuild or replace the transmission and to contact Jeep because the parts are difficult to get being that the 2010 Jeep Patriot model has a CVT Transmission. So Im confused as to how they replaced my transmission though the warranty company has no knowledge of the work done on my vehicle and the parts are difficult to get. I plan to get to the bottom of this issue.

The service is excellent and the quality of work is phenomenal better than a dealer. And the cost is reasonable.

They did a great job and for much less than the dealer

They had my car for 3 weeks before the transmission was even started. They blamed the extended warranty place. Phone calls were never followed through. It took them 1 more week to put in the transmission.. so my car was there a total of 4 weeks. I had to call the extended warranty people to get the ball rolling. North Laurel transmission kept making excuses. Once I got my back it was making a creaking sound. I took it back to them and they test drove it saying that I needed struts. I took it to another garage and the creaking was because North Laurel Transmission never tightened down the new transmission. I asked them why they gave me back an unsafe vehicle and I got no response... no sorry... no let me take some thing off your bill... no nothing.

Impeccable service and affordable pricing as it related to rebuilding my Acura TL transmission and replacing a couple of engine mounts. This shop has gained both my trust and future business.

I had an issue with my vehicle and I was able to get to the shop, have them diagnose the problem and fix it all in the same day. They did not try to hustle me at any point and just doing a a few estimates I found that theyre price was fair and lower than most other transmission shops.

I hate dealing with car issues. Every time a new one pops up, I get knots in my stomach thinking about the amounts of money im going to have to spend. On top of worrying about the money youll have to spend, theres always that fear of the mechanic being dishonest and blowing smoke just to get in your pockets. I have NEVER had this issue with North Laurel Transmissions Both times ive had issues, Chris has been honest and charged me a reasonable price. He also will never let you get your car back and the issue not be resolved, when I was having problems with my Impala cutting off while it was running, Chris continued to work on my vehicle until the issue was resolved and my car was back running. Chris runs a good honest business and does great work! I would strongly recommend taking your vehicle here when having car issues.

Great service

Excellent service!

Fix my friend truck and car