They should close this place down, extremely unprofessional... employees are always cursing at each other, yelling at each other,talk to customers anyhow...

Very recommendable. Once again I want to say Thank You to DAN and XAVIER for providing such a great experience, these guys were well informed, helpful and friendly. Their great team work cut my time down in half, my order was already completed and staged upon arrival . Its not hard to see that you love what you do. HAPPY HOLIDAYS!

The worst parts store Ive ever been filled with staff yet 30 mins to wait on a parts order

This place is not made ro receive big trucks I had to park in the middle of the road which is unsafe waiting for some place to back into To make a delivery

Great availability of parts at a good price!

Came here to get parts that elsewhere would have cost $1200, the staff were friendly, courteous and knowledgeable of the parts I needed. I walked out a satisfied customer and only paid $600 for my parts. Thank you for putting the customer first!

There is nothing worst than poor customer service..I promise never to use this store again...If the sign says closed at 6:00 than why are you closed at 5:55... I have tried to use them twice in the past and there is always something...Again I would not spend my money there and would not advise any of my friends or acquaintances to waste their and money on inconsistent service

I just spent 25 minutes at the Laurel location waiting to purchase to headlight replacement bulbs. The first 11 minutes was waiting for someone to assist me. I was one of 2 people in line for assistance. The person who finally helped me continued to answer phone calls an look up parts for people calling while O stood on front of him. Mind you this was after he acknowledged me and I told him what I needed. Either they need more help or additional customer service training for their employees.

If i could give zero stari would have. Im reviewing in the store as i type(57mins wait and counting) nobody asking if they can help anybody, employees just casually having conversation, i mean no order whatsoever!! Maybe i came in on a bad day but this absolutely awful!!!

They seem to have a huge stock

Love this place . I went here for a part for my car and there was some issues when I called one of their other store . There was some issue with price when I went to pick up my part . The manager was awesome he was very friendly. I felt welcome and not out of place because Im a woman . He spoke to me very respectfully and apologized about the mix up and honor the price I was quoted and even gave me a discount. I will return and buy any part that I need here and no where else . Ill need brake, rotors and other stuff for my car very soon and Ill go here .

Im so glad this place is now in Laurel. They have the largest selection of in stock automotive parts in the are maybe in the world. This place is huge and they deliver to local shops. I just met Bless and he is an awesome and friendly guy. I highly recommend this place.

The girl who dispatches things to pick me up told me to call the seller who took my order because my order did not appear in the system and she replied that I would do that that was not her job if she works for parts authority you are supposed to attend to the clients since one pays for their parts does not come to be given away

Very knowledgeable people and great prices. You should call ahead so your stuff will be ready, it is a little slow if you dont. But it is worth it.

Was able to obtain the part for my car in a day instead of days as per aot of other distributors, but was promised one price on the phone a nd charged a different price when I went to pick up the part. That was disappointing but glad I was able get the part.

Never had a problem.

My 1st time going....had a really good experience, staff was very attentive and knowledgeable

Very helpful thats why I go there for all my parts for my vehicle

I have an account here best place to go for all my auto

Large inventory of good quality after market parts at affordable price.

Excellent service very helpful and prices are reasonable

Past two times here have waited over an hour on parts, no employees even say hi or try to talk to you, worst customer service and wait time I’ve ever experienced from a part store, staff just lounges around, your better off at another part store

Large inventory, knowledgeable staff and great prices!

They have the parts I needed, but it take 15 mins or more for parts finally landed in my hands, smh..

Great service and great prices

Great place for parts.

Great selection of parts and prices.

In laurel I Spend more than 20 minutes for some one to help me for my luck was the White men that were glasses sitting on the far left picking his nose in front of everybody that place is a disaster they only care send out the delivery order

Great team, great prices.

Excellent in every aspect, I love it

I GOT THIS ONE HERE

Poor service

Nice

Terrible

Nice

In you find everything you need

Because they have the parts you need