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Office Depot
5718 N San Bernardo Ave, Laredo, TX 78041, United States
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Office Depot
Comments
Es
Review №1

The staff is always helpful and courteous. So far Ive always found what Im looking for.

Te
Review №2

Staff very helpful and patient to find exactly what I was looking for

Fe
Review №3

Worst experience ever. These people dont know the meaning of customer service. I definitely will never be coming back. Workers dont care about customers. Just there for a check. How do people like this get hired in the first place.

Jo
Review №4

Waited more than an hour to get what I wanted. Office Depot system of signing people using thier phone is not effective and not working. I was waiting and not even on the waiting list! The lady that was there did a great job in taking care of what I needed and was fast. But the system in signing people in to get thier personal info is not.

Re
Review №5

It takes forever to get copies here even if it is only one page. I have also tried to order my copies online for pick up and this takes long too. They have self service but they charge you extra if you dont print enough pages.

di
Review №6

Was in the market for a chair and decided to buy one there. The staff have good communication, the employee I asked for help immediately found somebody that can help me order one. Excellent friendly and fast service, was really impressed. Will make office depot my go-to if Im ever in the market for something again.

Fr
Review №7

Awesome helpers, very knowledgeable!

Ne
Review №8

More than 1 hour wait just to fax 2 pages. Ridiculous!!

Ju
Review №9

They try to make you download an app to use their printing service or else they make you give them your personal information to be able to wait in line for over ten minutes. I left this place before my turn was called because they took too long. I went to PrintXpress on McPherson where it cost me half as much and I supported a local business.

Al
Review №10

I believe that office Depot personal should be more attractive to the person they are helping. And do go to the next person until they finish with the person they are helping. Which people have a certain time to get things done during the day.

Ed
Review №11

I wanted to call out Mr. Jesus for taking the time and looking up prices for me, over the phone. He was calm, polite, and patient. It definetely felt nice to talk to a staff that was willing to assisnt. Thank you.

Ma
Review №12

Great Store and prices, mostly all items are on stock. Excellent Customer Service Satisfaction. Love this Store.

Al
Review №13

The staff is slow as a turtle. If one person is in front of you prepare to wait half an hour. Plan accordingly.

In
Review №14

I had a horrible experience with a banner & poster that were ordered since Thursday & was told on Sunday it had been misplaced & the person that does them didn’t come to work. I needed it no longer than Monday morning. They offered my money back but no banner or poster. I’m waiting for a manager that said he’d print it for me today by 2 pm. We’ll see

sa
Review №15

They really need to put more and better employees at the printing station. It looks like they hire just about anyone. No people skills whatsoever. How hard is it to print something from an email without giving people attitude. You just click on it and hit print. Its not rocket science.

Om
Review №16

Pathetic service! This guys have you wait in line just to sign you up. Then the sign you up and have you wait some more. Then they take forever. Dont recommend it go elsewhere.

Jo
Review №17

The person that took care of us very well informed about his position @ worked and very helpful I dont know his name but very young. Thanks for being of great help.

Ed
Review №18

Whats on your list? Helpful as always! Thanks office depot for carrying my supplies conveniently.

St
Review №19

Helpful service: they checked prices, checked other stores for availability, and helped me load my purchases. Very nice price, thanks to the manager.

Ca
Review №20

Medium sized store, helpful staff. Copy center is usually busy, it is however very efficient and the staff is knowledgeable. Quick checkout and friendly employees.

Bo
Review №21

The service was great. However the price for black-and-white photocopies was more than I expected

Gr
Review №22

Average Office Depot located in a declining shopping area. Difficult to see from the I-35 lateral. Sufficient parking. Store employees are helpful. Store is dimly lit. Has sufficient though not plentiful stock.

Ed
Review №23

They did a great job on my projects. Friendly staff always helpful.

Em
Review №24

If i could give it zero stars i would. Printing station is horrible. You would think they would do better since that is their main business. Freaking slow too.

Je
Review №25

Alexis and another gentlemen were able to provide great customer service !

Le
Review №26

Great customer service and etiquette!!!!! Same cant be said about some customers. Even though there are mostly young employees they manage with all the store tasks.

Ma
Review №27

Good service good selection of business items and frequently uese the print shop i can leave my items and pick them up the next day...

Da
Review №28

Printing section is soooooooooooooo slooooooooooooooooow with 2 people in front if me I had to wait like 15-20 mins in line and I come here often. Ill just buy my own printer and buy overpriced ink cartridges every 3 weeks from now on I guess.

Th
Review №29

Incompetente management and customer service. All the personal cannot perform the simplest of tasks. I went to use the only self printer they have. Because of past experiences I rather do everything my self and not bother with employees. That day the printer had a paper jam. So I had to make the line to be helped. Waited until was my turn. I tell the employees to fix the printer and to give me photography paper and the employee sarcastically told me that that was not the name of the paper. I ignored him and I asked politely to fix the paper jam in the printer. He takes a lock at it turns it of and tells to make him a favor and turn the printer back again after a minute. He left me their and started to take care of some one else. He never came back or checked on me again. After some time of standing there I ask if I was going to be helped. Then another employee told me that the printer was not working and that he would help me. Then I go whit him to be help, but then he tells me he cant make the prints, becarse, it is not my work and that the images are braking the copy right law. I tell him that it not braking any law, because is all my work. Then he seed that I was not capable of making that kind of profesional artwork. To that point I left him to and proceeded to make a complain to manager. I spoke whit a female manager that did not want to give me her full name. After explaining my frustration whit the employees she tells me she cant do nothing about it. She then decided to change the conversation by telling me that people are starting to complain more and that she can not make everyone happy. I tell her why are you blaming me and or other customers, you are the incompetent manager that do not have the experience to fix the paperjam by canceling the past order in the printer. And those not know haw to fallow proper rules and regulations. Then she seed if I did not like it I could go she tells me to another print store. Then she resides a call and tells me she needs to leave. I ask her wear was she going? And she seed she had to go open a door. I told her that she is was not done and had not fixed my problem. She ignored and left me their and she never came back or give me an apology. I decided to leve the store and I waisted a full hour of my day. This is not the first time I had this kind of tretment. Theirs a male manager whit a mustache that has giving me this kind of treatment in the past. Is not one managers or emplee is all of them. I have 10years of being a professional artist and graphic designer and never in my life I have seen such incompetent store. None of them know the basics of graphic design, computer skills and customer service. I had a horrible experience and fill relly disappointed.

Ch
Review №30

Been helpful every time Ive been there

An
Review №31

Worst customer service the longest line with one person helping people. 3 others were just hanging out dazing into space.

an
Review №32

The business center in this place needs to replace the person that was there (she had long, black wavy hair). She is rudeI had cards copied on card stick and needed them cut. Her volume cutter was not working and when I asked her if they had another way to cut them she said she had a wheel cutter but it would be 39 cents per cut (each page had 2 cuts). She was very rude when she told me that. Rolling eyes and all. If she had told me the cutter was broken when I made the copies I wouldve gone someplace else.

Na
Review №33

AWESOME CUSTOMER SERVICE AND ALWAYS FIND GOOD DEALS!!!EXCEPT AT COPIES COUNTER....THEY NEED AN ATTITUDE ADJUSTMENT!!!

Ge
Review №34

Coustomer Service is the worst!!!!! Stud around for 45 minutes waitting for the Tech person to do a diagnostic test on a lap top. He was helping other coustomers selling a deck. REALLY!!!!! THE REST OF THE EMPLOYEES WERE STANDING AROUND DOING NOTHING!!!!

En
Review №35

Great service employees are always nice and willing to help.

Ri
Review №36

Had some good school supply sales.

Jo
Review №37

Great place

Ma
Review №38

Find things there in good prices

Jo
Review №39

Nice an clean Store..

je
Review №40

Great costumer service and very helpful

Re
Review №41

Slower than usual today.Long wait at print and copy station.

Pr
Review №42

CUSTOMER SERVICE IS A PIECE OF CRAP, EMPLOYEES NEVER KNOW HOW TO DO WHAT U R ASKING THEM TO DO, PRICES R HORRIBLY HIGH

Jo
Review №43

Staff very helpful!

Pe
Review №44

Employees go out of their way to not help you

Os
Review №45

Very good service.

Ev
Review №46

Great fast service

Al
Review №47

Very helpful staff

Re
Review №48

All items are well over priced!

Er
Review №49

Bad customer service!

Fe
Review №50

Employees dont smile

lu
Review №51

Great garden variety

Ra
Review №52

Good prices

Mi
Review №53

Its fine

Le
Review №54

It has ups store inside

Li
Review №55

Great service

Lu
Review №56

Great offers

St
Review №57

Great place

Jo
Review №58

Just popped in got what I needed.

Ro
Review №59

Muy buen servicio y rápido to.

Jo
Review №60

Very bad service more than 1 hour waiting for 1 fax this is ridiculous all the people waiting and only 2 slow workers .....

Ch
Review №61

You sign up for the line so they let their family in oh friends its not fair

Il
Review №62

Terrible service for photocopying, printing and shipping. Only 1 guy for 10 people. Yesterday was the same story as horror! 😩

No
Review №63

I requested copies of some documents. The lady took care of me very very well

Ri
Review №64

I really liked the attention of your seller and the information I gave when asking about the pro and cons functions of the product for which you ask is so satisfied with the attention that soon we will return to concentrate the purchase

Gi
Review №65

Good attention, very friendly staff in the copy department

Pa
Review №66

Good prices..all in order .. kindness

sa
Review №67

Excellent for making your school purchases and making copies

os
Review №68

Too slow the copy service, 40 minutes to print 2 sheets ????

Ju
Review №69

They did not have an inventory and they sent for it. Thank you.

Ed
Review №70

Excellent service from the store staff.

Ad
Review №71

Excellent

Al
Review №72

Excellent

Ro
Review №73

Excellent attention!!!

Jo
Review №74

Give me a depot office

Ja
Review №75

I could find what in others I couldnt 👍👍

JA
Review №76

You find everything youre looking for in the office

IS
Review №77

Meets expectations.

Information
68 Photos
77 Comments
4 Rating
  • Address:5718 N San Bernardo Ave, Laredo, TX 78041, United States
  • Site:https://officedepot.com/storelocator/tx/laredo/office-depot-527/?utm_source=google&utm_medium=organic&utm_campaign=gmb_527_website_retail
  • Phone:+1 956-712-8558
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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