user
Thompson Motors Inc
1291 Imlay City Rd, Lapeer, MI 48446, United States
Appearance
Thompson Motors Inc
Comments
Ta
Review №1

Paul at Thompson Motors made buying our new vehicle super easy. Everyone there is knowledgeable, professional and friendly. This is our second vehicle we bought from Thompson Motors. Well be back when were ready for another one.

Da
Review №2

I purchased a 2012 Chrysler 200 and it was by far the easiest and most professionally handled transaction I have ever had in buying a vehicle . To top it off I had a slight mechanical problem with, brought it n and they jumped right on the problem got it fixed . I am very impressed by their friendly approach and professional manner. My next vehicle will come from their lot. No question Paul and Jake thanks for all your help.

Ta
Review №3

Was very helpful and gave us a lot of information we needed and had everything readyWe would deal with them again

Au
Review №4

Fast, easy, very kind and had everything right there and together! Thank you Paul so much for helping us... we will be back to see you for our next vehicle!

Di
Review №5

Excellent service! Paul handled everything quickly and efficiently. Nice selection of used cars! Driving off the lot with a Cadillac CTS same day!

De
Review №6

Inquired about a vehicle received a text less that 12 hrs. Paul was supper polite and respectful he helped me out and i purchased a vehicle today. Any problems or concerns was fixed on the spot. I’m very happy with my experience and Thompson’s motors is a 10/10 recommendation for your next vehicle.

Jo
Review №7

My experience with them was great. Paul was very helpful and professional. 10/10 recommend Thompson Motors to anyone looking to get a good car. Couldnt ask for a better sales rep.

Ap
Review №8

Bought a used Buick for a reasonable price after a bad experience with a few other car dealers in the area. Can’t recommend enough might not have what you’re looking for but definitely a go to for used cars

Da
Review №9

Nice place, easy to deal with, solid finance options... great experience!

Er
Review №10

A joy to work with. Make buying a car easy and relaxing. Thanks Thompson Motors!

De
Review №11

Staff was polite and helpful. On line inventory matches what is on the lot. Buying and financing at lot was painless and timely. Would recommend to anyone looking to buy a used vehicle.

Je
Review №12

The staff at Thompson motors were fast and friendly with their service. I worked with Paul, he was able to answer any questions I had about my purchase. He was able to make suggestions on what would be a good deal for me. Every car on the lot looks very nice and seemed very reasonable on price.

cr
Review №13

Great price and no pressure from salesman Great price will buy again when time comes

ed
Review №14

Came in with my brother to look at a car and ended up purchasing. They were great to work with and would use them again

sh
Review №15

They have helped us get 2 very good and reliable vehicles! Super awesome working with them. everyone is very nice and are willing to help with everything 😀

Na
Review №16

Paul was an amazing help worked with us really well and couldnt ask for a better sales rep

Am
Review №17

I originally gave 4 stars. Until I found out that they had reset the Codes on the vehicle I just bought. Two days after I bought it the check engine light came on and a cylinder 6 misfire which can be several things. I reached out to them asking if there mechanic had any idea what it could be . I understand I bought the car as is but the fact they knew what was going on and tried to hide it is not okay. A tune up alone cost almost $700 and this would have stopped the purchase. They did not respond to me. Any answer would of been better then none. The no reply shows they dont care about customers at all.If they happen to get back to me I will update

Je
Review №18

Paul was great to work with, hooked us up with a great deal!

Le
Review №19

Had a great experience at Thompson’s motors! Paul is a great guy to work with very friendly and takes the time to make sure everything gets done right

Jo
Review №20

Awesome experience! Very friendly staff. Made buying a vehicle super easy. Not to mention a great price on the vehicle! Highly recommend going to Thompson motors if you are in the market for a new ride!

Tw
Review №21

Great service very Helpful.

Ev
Review №22

It’s a good place to go to get a vehicle they are very fast and good prices too..

Al
Review №23

I’m A First Time Buyer So I Didn’t Really Know What To Expect. Very Friendly Staff! Paul Is Great. He Had All Paper Work Ready To Go, Very Easy Process.

ha
Review №24

Great service. This is the first time buying a car from a dealership and they helped me with any questions I had. They where super nice and even filled the car up with gas before I left :)

DJ
Review №25

Drove two vehicles, one was misfiring on two cylinders at least, started shaking before I could even leave the lot. Second pulled so hard to the right that it had to have some sort of front end issue. Asked if they had a mechanic and if there would be any way he would look at them. His exact words were oh we have a mechanic, he just wont waste his time on this. which I left right after that and moved on to a better place.

Tr
Review №26

Very nice honest people!! They make you feel very welcome. Ive had some bad experiences with other car dealers im very happy we stopped in. They are not pushy at all. Very good experience. I will definitely be recommending them to everyone I know!!!

Lo
Review №27

Super friendly and fast service. Easy to work with. Would definitely recommend and i would buy a vehicle from them again.

Ev
Review №28

Both my boyfriend and I have now bought 4 cars from the amazing men that work there!! About 5 years ago I bought a car that ran like a beast!! This month I needed a newer car and went to trade it in. It was a little sticky from a loan point of view. But they worked hard and even stayed late one night to help me and make sure that the jeep was the car I wanted.Whenever I walk into thompson motors Im always greeted with a smile and Hey how are you doing? Hows the car?. Even when they are busy they make sure that everyone is happy and all questions answered.I wish I could give out more then 5 stars 🌟!Thank you Paul, Mike, and Jake for helping me get into an awesome car. Without you guys I wouldnt be driving around in a safe car.🌟 🌟 🌟 🌟 🌟5/5If you ever need a reliable car go here. They work with you and make sure that you get the best deal in town.(To the lady who I didnt get the name of who answered the phone a few time, you are one of the sweetest ladies!! Thank you)

Ad
Review №29

I like the cars here. They have fun looking jeeps with good tires. I have been zooming around town in my work car. Thanks guys

Je
Review №30

I had an awesome experience going through Thompson motors. They get the job done and make sure you get the car you want. They go above and beyond for their customers. I would definitely recommend. So if you are looking for a new vehicle to finance or buy, Paul is the man to go see.

He
Review №31

My husband and I purchased our new vehicle from Thompson Motors, and it was a great experience. Mike is a great sales official and was warm and welcoming, and made the process smooth and easy. We are confident with our purchase and would recommend.

Je
Review №32

Great people and service i have always got great running vehicles from them. They are very good with working with your budget. I WOULD recommend them to anyone who is looking for a vehicle. Thanks Thompson Motors for your friendly service and great vehicles.

Lo
Review №33

Great dealership and very nice and helpful staff and the vehicles are excellent condition, I will definitely refer friends and family.

Da
Review №34

Thompson motors was kind, understanding but not pushy while trying to find the right vehicle for a new driver. Warranty was offered and accepted at a very reasonable rate. The required repairs were performed and the vehicle was washed and filled up with gas upon our departure. I would recommend Thompson Motors for any buyer and will be using them again for future purchases.

Br
Review №35

My rating stands like my review. They price right and leave room for talking down. Every vehicle is a decent buy for a great used car. I recommend if you live in the thumb to give them a look see first over any Ford or GMC based dealership. Ive bought two different cars and havent been let down on the price I paid for the vehicle. Staff will help to sell you what you need or want. Ive been a frequent person to come, look, visit, test drive, and have never been turned away like others.

Am
Review №36

Paul was awesome in helping our daughter buy her first car. Thanks so much!

Sa
Review №37

Mike at Thompson Motors was great to work with and made the buying process comfortable and easy. They were able to secure me financing locally, and I was able to take the car home the same day. I am very happy with my purchase, and would buy from them again.

Ni
Review №38

They made my car buying experience great and simple

JE
Review №39

Most vehicles on the lot currently are higher mileage vehicles or are at least 10 years old.

Ch
Review №40

Bought my Lincoln MKZ from them. Have stopped in many times looking but havent found anything I like at the right times. The car has been great thus far and my salesman was great. Have had undesirable experiences with the manager (I believe) before and that has kept me from purchasing other vehicles from them. Overall good place to get a daily driver between 7 to 10k.

Ro
Review №41

Over the years my family has purchased 5 vehicles from Thompson Motors in Lapeer, MI. All the vehicles were used and served my family well. The sales staff, Jacob, Paul, Mike and Tommy were great to deal with and we will continue to purchase vehicles from them in the future.

Er
Review №42

We have purchased 3 vehicles from them in the last month. Every transaction was smooth, they went above and beyond to address and correct any concerns. Paul is awesome!!! No pressure, very comfortable environment, and a pleasant buying experience. We would highly recommend and we will be loyal customers.

Mi
Review №43

Just bought an amazing 2011 BMW 3 series with them, the staff is extremely friendly and helpful. They were very patient and helpful through the whole process. Make sure to come here and talk to Paul to get yourself a new car!

da
Review №44

Very nice staff. Sadly, the car I wanted was already gone, but I will definitely be back.

Sk
Review №45

This place is awesome! I bought my first car here and it runs perfectly and is very clean with very reasonable prices! Amazing customer service also. I definitely recommend buying a car here!

In
Review №46

These gentlemen was very helpful & great customer service. I would definitely come back to them & would recommend them to anyone. Thank you again for everything you gentlemen have done for me

Br
Review №47

Jake got me into a nice Honda. Service was fast, and walked away feeling good about my purchase.Came back almost 12 months later with my protection plan contract that I purchased extra for $900 before my contract was up. Instead of trying to hear me out Jake made excuses as to why he cant even look at the vehicle. This is not a service department you have to know whats wrong with the vehicle... Im not a mechanic I dont know. But I paid $900 so you would think they would just do a once over and get the extra $100 from the deductible.. Nope! Waste of money! Whats even worse is I paid Cash $7,800 For my car! Dirty Snakes

Ca
Review №48

GREAT service! Very responsive and worked with me to pick out a car that fit me best. I searched around numerous dealerships and they were by far the best ones I encountered. Will definitely recommend to friends and family!

Jo
Review №49

Ive purchased three vehicles from them. They were a pleasure to work with and very helpful throughout the financing process.

Al
Review №50

Such friendly people and amazing business! Took care of me like I was family!

Mi
Review №51

Great service, went above and beyond with all my questions. I had a budget and they met me on it. The vehicle I bought was spotless and well taken care of, as are all the vehicles on the lot.

Ho
Review №52

Very friendly and helpful group of people.

De
Review №53

Great friendly people to deal with! Went above and beyond to help us out! Thanks again!

El
Review №54

Friendly, people! Nice options for vehicles in my price range!

Au
Review №55

Just purchased a 2016 Chevy Cruze from here! Jake and Paul were very helpful from the start! They communicated very well with us the whole time and made the experience worry free! Would definitely recommend this place to anyone thinking about purchasing a vehicle!

ju
Review №56

Very good experience with Paul one of the salesmen. He was not pushy honest and was quick on everything. So far so good I would recommend this dealership for anyone looking to get a good used vehicle👍

Ja
Review №57

Great communication and customer service! We contacted Paul Schultz on a Sunday night about a Honda Insight we were interested in. We showed up Monday afternoon to look at the car and it had been totally detailed, including upholstery shampooed. Friendly and very easy to work with. Highly recommend!

Je
Review №58

Great dealership and friendly staff! Even courteous enough to fill my tank on the car I bought from them! 100% recommend if in search of a vehicle.

De
Review №59

We have had great experience with purchasing our vehicles from them. Jake and Mike were very helpful. We will be going back when we need another vehicle. We highly recommend Thompson motors.

Ah
Review №60

Jake Thompson Is a very reasonable sales person excellent prices at Thompson Motors glad I found them. Definitely will make another purchase in future. Couldn’t ask for a better sales guy.

Mi
Review №61

Jake was kind and personable. He didn’t try to pressure me into a sale. I would recommend this dealership to anyone looking for a clean, affordable vehicle.

Ti
Review №62

I have dealt with Thompson Motors for many years and have left with a lasting impression once again. Daughter needed a nice dependable low cost van and they had just what she needed. The nicest and most trustworthy people. Thank you to everyone!

Ty
Review №63

Great dealership, fixed a couple issues we had on the car. Salesman Paul was very helpful and easy to work with. Great experience!

Ba
Review №64

Jake was very friendly and the rest of the staff was great too. Nice cars. Not trying to just make a buck.

Ge
Review №65

Great experience Worked hard at finding best deal for my daughter. Would recommend them to anyone looking for a great used car.

Do
Review №66

Took my girlfriend to Thompson Motors this weekend to look at a car. I was very impressed with our experience. They dont hound you while you are looking, they are informative, and very helpful. My girlfriend was a first time buyer with low credit and they were still able to get her financed and driving a new car the very next day. The car drives great and looks great, I would definitely recommend checking them out if you are in the market for a good car.

Ad
Review №67

Over $6,000 for a used car. I guess I got lucky, 3,000 miles and Ive only had to put $1,500 dollars into it. Oh you would think that I would have a decent car after that amount of money. Nope. I have to replace the whole engine. 4 mechanics have quoted me $7,000 for a new engine. And one of those mechanics was Averys, a very trusted mechanic. I have quite literally screwed myself by trusting this local business. Such a shame.

Br
Review №68

Very friendly, honest and helpful service. We were looking for a first car for our daughter when we made initial contact with Thompson. From the first contact, Jake was very kind, helpful and flexible as we worked through the details. A small hiccup that was neither the fault of Thompson or ourselves arose as we went to complete the sale and delayed it for a short time, yet Jake kept us updated on progress. Once the issue was resolved, Jake had all the paperwork ready before we got to the office and we were on our way with the car in no time. Very pleased with our new car and Thompson Motors - highly recommended.

Je
Review №69

Fast and friendly service, they definitely go out of their way to make sure you leave with the car you want at the price you need

Jo
Review №70

Thompson motors is a really great place to go if your looking for a good car, Mike helped us out alot and made it possible to afford the car I wanted. Great people, really friendly. Highly recommended you go!

du
Review №71

Friendly staff, negotiable prices and a good selection of reliable vehicles. What else do you need in car lot? I recently purchased my second car from Thompson and my daughter is still driving the first one years later. Will definitely do business with again. 🤙🏻

Di
Review №72

Just recently got my new-used car here, had a great experience. Paul was super helpful and considerate, friendly throughout the whole process. We appreciated the time and effort they provided in the search of a vehicle.--Thank you Thompson Moters!

A.
Review №73

Definitely recommend these guys! Jake went above and beyond to help us get a car! Always answered my calls and questions quickly, and made sure we left with a smile! I will be recommending Thompson Motors to any and everyone who is looking for a vehicle because of how great an experience they made this for us! Thanks again!!

Jo
Review №74

Our sale guy Jake was awesome. My husband and I were looking for a dependable vehicle. We stop here and was looking around. We test drove some cars and pick a Cadillac. This was on a Saturday and by Monday we picked it up. Very professional.We will most definitely come back to them if we need another vehicle. Thank you for everything.

Aa
Review №75

Thompson Motors was great! They were very helpful in getting us into the vehicle we wanted and were very straightforward. We would definitely recommend Thompson for your next used vehicle purchase. Very down to earth family owned business.

Ni
Review №76

Thompson Motors has the best deals and the best service around! Mike and Jake were so helpful with assisting me with picking the perfect vehicle for me! I real suggest you come and check them out.

br
Review №77

Everyone was so kind and professional. They seemed to really care about my family as more than just a sale. Will definitely be buying with them again.

Ma
Review №78

Great folks! Honest, helpful. They were able to get us into a reliable used vehicle quickly, when we were in a jam and needed one ASAP. Thanks guys!

Hy
Review №79

They have really went out of their way to help me get into a fabulous car at a reasonable price. I wouldnt shop anywhere else but Thompsons. Great bunch of guys there.

Ma
Review №80

I was looking for a vehicle that was safe and reliable for my son and myself and I had a specific budget that I needed to stay in. Paul Schultz found me a car that was exactly what I was looking for! He was very helpful, the process went fast and easy. I will definitely be going back again if I ever need a vehicle in the future

Mi
Review №81

I will definitely be sending friends and family your way! They worked with us and made all the paperwork easy. Very friendly and knowledgeable. Great customer service!!

Na
Review №82

Started out that I went through the car wash and water leaked through like a Faucet was on. They fixed that. Then lights went off in the car and I found out it was the speed sensor that effected the brakes and cruise control. Because of the lights going off I checked the oil, which was black and low and had bubbles in it when I was told by the sales rep that they had just changed the oil. So that was a lie since it was only one week of me having the car. I called and left a message about it and they have never called me back. They don’t answer my call when I call in either. Then I get the plates in and I cannot put them on the car because there is no way to attach it. No one answers when I call. I asked the rep if he knew of anything that was wrong with the car before I purchased it. He obviously lied. They sold me a lemon and they had to have known it because of the oil situation.

Im
Review №83

The team over at Thompson Motors did a fantastic job helping me through the process of buying my car. Jake and Paul were extremely helpful and made my purchase easy and painless.10/10 would shop again

Le
Review №84

Paul was great to work with. He was patient with my stepdaughter buying her first car. I would recommend these guys to anyone looking for a decent used car and awesome customer service.

Ja
Review №85

I love this place. The employees were very helpful and kind! I found the car I wanted and they did everything they could to help me get it. Thank you Thompson Motors!!

Cy
Review №86

I felt lied to about how my car was fixed before I bought it. What they said was fixed, broke down one year later. I wouldn’t recommend them.

St
Review №87

The staff at Thompson Motors went above and beyond to make sure I was able to drive away in the perfect vehicle for my needs. Jake was determined to make sure that I was 100% satisfied every step of the way. I would recommend Thompson Motors to anyone in search of a reliable vehicle.

KO
Review №88

Great people easy to work with will have you riding in your new car in no time

D
Review №89

We have bought 4 vehicles from these guys. 2 Jeeps and now 2 Silverados. Amazing group of people here

Ke
Review №90

They are extremely helpful and friendly. They have nice vehicles, well priced and dependable. I would refer them to all my friends and family! Thanks Jake for going above and beyond d to help me get financed!

Ez
Review №91

The sale was made with ease. No pressure on a sale being made, Paul did a great job at getting us out of the door as soon as possible with no questions unanswered.

Ro
Review №92

I have always had a great service there! I just recently bought my 2nd car from them and have nothing bad to say. The customer service as well as their hours are amazing. The cars come fully detailed and are exceptionally clean. Paul is a great salesperson and walked me through the whole process and the comminication with the staff was great! 10/10 would highly recommend!

Li
Review №93

My 17 year old daughter bought her first car from them yesterday, Paul Shultz was super friendly and very comfortable for us to deal with and I highly recommend this place for anyone looking for a vehicle!

Ke
Review №94

These guys.... I dont know where to start. Paul helped us with the purchase of our vehicle and was awesome. Professional polite and knowledgeable of the vehicle we were looking at. About 3 weeks after we had issues with the vehicle and they took care of the vehicle NO QUESTIONS ASKED. Were absolutely amazing! Thank You Tommy, Paul, Ken and everyone else to take what could have been a bad experience into the best car buying experience I have ever had!!

Ki
Review №95

Friendly..great service

EM
Review №96

I wasnt sure about looking into another vehicle, but my husband thought it was time. I believe I have been screwed by dealerships before, so we try to deal with private sellers. Paul and Jake changed my mind. I never felt pressured to buy. A couple days a week theyre open till 8pm. The paperwork for financing and my trade were explained well, and done in a timely manner. I forgot the hitch on my trade in vehicle. They took it off and kept it around for me to pick up. They were very helpful and accommodating. We will use them again when shopping for another vehicle.

Ha
Review №97

Just bought a beautiful Chevy Avalanche from them, it’s great that they are family owned and helped through the whole process of setting everything up for us. Really recommend these guys! Thanks Jake!

Me
Review №98

My husband and I have bought three vehicles from Thompson Motors in the past 6 years & have been nothing but satisfied with them. They gave me great value for my trade in (a Pontiac Torrent) & helped me to get into a Jeep Commander for another incredible price! The staff at Thompson Motors is great to work with; very honest & reliable. If youre looking for an awesome deal on a vehicle & friendly service, look no further!

ke
Review №99

I have dealt with Thompson Motors for many years. With there friendly staff and a good selection of reliable vehicles. I will definitely do business with them again.

Ri
Review №100

Great service and knowledgeable. I just bought a car from here and will in the future. I would not hesitate to refer my friends and family. The inventory was very nice. This is a great family buisness!!

Information
5 Photos
100 Comments
4.3 Rating
  • Address:1291 Imlay City Rd, Lapeer, MI 48446, United States
  • Site:http://thompsonmotorsonline.com/
  • Phone:+1 810-667-2700
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:10AM–2PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
Similar organizations