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NAPA Auto Parts - The Parts Place - East
2702 E Kalamazoo St, Lansing, MI 48912, United States
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NAPA Auto Parts - The Parts Place - East
Comments
ch
Review №1

This is a older store, everything could be updated BUT most importantly the clerks there are very efficient and knowledgeable. I ordered a random 3 button lock opener with a red button to blow the horn for a 2006 E350 cargo van. Figured it was discontinued or would take a long time to order. I called Monday 6/8 @ 4pm...they had it before opening on 6/9. So it was VERY good service, and the staff very nice!Anyway, I dont care how old the store is if I get prompt, friendly service and accuracy on my parts!

Ti
Review №2

Friendly service, they have every car part u could be in need of & if its out of stock they will order it for u

Wi
Review №3

Helpful and insightful staff thats willing to help you with the parts you need and answer questions you may have. The price on parts fits with the quality of the parts you get seamlessly.

To
Review №4

Not very extensive hours (closed on Sundays and early on Saturdays), but help is friendly and fairly knowledgeable.

Jo
Review №5

Helpful. Fair prices.

Jo
Review №6

NAPA team was super helpful and responsive to my problem. Would definitely stop there again.

CA
Review №7

Bad service 3 people in the store for nothing better I went to another store

Jo
Review №8

They know there cars

Me
Review №9

Great help....lots of parts

Su
Review №10

Very helpful and friendly. Ive been there many times and have always had great service. Prices are competitive.

M.
Review №11

Been coming here for 30+ years. Napa parts & experience are the best in my opinion.

Ve
Review №12

Horrible service. Had a discount code for my rewards and employees told me to call the Company bc they can apply coupons to orders

Do
Review №13

The counter sales person couldnt even get me the correct bulb for my tail light. Pretty dissatisfied.

M
Review №14

Very helpful sales people that were able to get me exactly what I needed by the following day. Very competitive prices as well.

Ra
Review №15

Decent selection and pricing, knowledge staff, I bit curt but still helpful

Za
Review №16

They would receive zero stars if I it were possible. Terrible part store. Bought pads, rotors, and a new caliper. The guy took all my information for warrenty and signed me up for their rewards program. He told me I was all set and I could return the core and receive my refund whenever and at any store. I tried to return my old caliper, at the same store, to get refunded my $50 core charge. They wouldnt do it without a receipt or box. So I told them to look up my warranty information that the employee took from me when I purchased to parts. They have no record of me in the system and will not do anything about my money. These people are thieves. Ill go to Advance Auto or Auto Zone next time. Ive returned many parts and cores without any question or hassle and they havent EVER forgotten to log my information for warranties either.

Am
Review №17

Great and helpful people..

Br
Review №18

Very friendly and willing to help answer all my questions.

fu
Review №19

They always treat you right at Napa

Ra
Review №20

I deliver parts to them.

Da
Review №21

Great customer service

Ja
Review №22

Good staff. Very helpful

sh
Review №23

Good

Na
Review №24

Great advice, selection of parts, customer service.

Jo
Review №25

Fast friendly service.

Mi
Review №26

All of the tools are very expensive, but they usually have what you need.

L
Review №27

Their customer service is good

He
Review №28

Great place for parts

Fa
Review №29

Great people!

Lo
Review №30

Excellent service

Na
Review №31

Good service

Ma
Review №32

Great

Information
84 Photos
32 Comments
4.2 Rating
  • Address:2702 E Kalamazoo St, Lansing, MI 48912, United States
  • Site:https://partsplacenapa.com/
  • Phone:+1 517-482-4008
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–6:30PM
  • Saturday:7:30AM–6:30PM
  • Sunday:8AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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