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Lancaster Auto Mall
Motor Ln, Lancaster, CA 93534, United States
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Lancaster Auto Mall
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Ap
Review №1

Leon was awesome. He got me the payment I wanted & he worked with us so we could get the vehicle I wanted. & Richard in financin was awesome as well. Ty I love my new vehicle very much.

By
Review №2

My experience here was amazing when my wife bought her car that I had to come back and buy a car for myself! I highly recommend buying a sandwich in the deli style kiosk. 5 star service for sure!

Er
Review №3

We went t Lancaster Honda and could not believe how few cars are available at ANY dealers. We lucked out and with DANIELS help drove home in a new CRV. If you go there you should ask for DANIEL. Hes a great guy and very knowledgeable. He wont steer you wrong!

Do
Review №4

It would be nice if a service center was added in Palmdale, Ca. Its at least a 3 week wait for an appt. Please stop recommending work thats not need according to the book inside the glove compartment. Ladies read your manual before letting them service you. Thats how they get you for extra money. Do your homework, the deals hip does not make the car. They want money.

Ne
Review №5

Not what I expected so many details were left out .. Not happy with my purchase im stuck with it i love the vehicle but so many details I didn’t notice like bumps scratches burns and dirty

T
Review №6

Never go to the Chrysler dealer in Lancaster, go out of town. The one in Lancaster has crooks working there. I took my car in for a recall, and now there telling us $2600 to fix a radio that wasnt initially broke. This place is horrible.

A
Review №7

Looking to make a quick buck and rip people off should be the slogan above the auto mall outlet in Lancaster. Few bad apples spoil the whole bunch. No names need to be included. You know who you are. Happy shopping!

jo
Review №8

Im a 4 time repeat customer, but now Im not shown no love for my loyalty. So Ill be looking for new dealership and a new 🚗 🚘. Lets see 👀 who wants my business?

Ju
Review №9

Friendly techs....they even provided Uber services after dropping off my car for service

Ve
Review №10

We got a great deal on a mew car! The honda insight. Great on mileage for our commute.

Ge
Review №11

Great shop and the prices were affordable!!!

Ms
Review №12

Very helpful and friendly staff.

Qu
Review №13

Only got a soda and unfortunately I hadnt eaten there in a long time.

Ar
Review №14

Service department wont check my truck there to busy suggested me to make an appointment. .You should make exceptions in an emergency.

oz
Review №15

Great besides the dirt and hot sun

Ai
Review №16

Well I just bought a new car from Toyota what can I say Im very happy.

Ch
Review №17

Love our new car. Thank you Diamond Ford. Especially Terrel.

Ja
Review №18

What can I say its another car dealership this ones pretty cool though The people that Ive met here are super nice The people that Ive met here are super nice and friendlyAnd friendlyCheck my car in to get serviced the other day and I decided to peak in the workshopJust out of curiosity and IC1 of the mechanics on YouTube looking up how to do something I just thought it was pretty funny a major company like this doing that I thought it should be the opposite way they should be making out To fix videos not learning from them

La
Review №19

Very nice sale person.

Ra
Review №20

Recall work being done, friendly service, very professional

An
Review №21

Well I emailed Lancaster Toyota Parts Department I asked him for some brakes for a 2013 rear on Toyota Sienna van they emailed me back later that afternoon with the price and availability but before that I called the parts department because I was kind of in a rush to know availability and price he called me $45 I said you have me said yes. So I went in the next morning in between that time the email came in and he said $49 and they have them in stock so I was cool I get to the window or the counter wait at least 15 minutes for the guy to get off the phone the only have one guy at the parts counter which is understand with the with the virus going on Im patient I get to the counter or I should say six feet from the counter the guy takes another 10 minutes to look up the parts and he has mm brings about tells me 55 dollars I said say what I told him about the guy called me on the phone $45 and I didnt get the guys name I should have my bad anyway he says they gave you the wrong price I said okay I said what about this email here I got for $49 oh can I see that so I kind of distance myself and I hand him I cant see your phone I cant touch your phone sorry can you email that to me to my email address he gives it to me by a car tonight take couple minutes and it takes me a little time to figure out how to send it to him and I do and then he says okay $49 but you know I didnt see him busting down their door to get in there to buy parts I was the only one in the parts department other than two other people at the counter to his right my left I guess one was a cashier for both the service and parts department and some other guy standing right next to her that look like a porter our service helper I did not really understand what his role in the hole counter there was all of them were fairly friendly other than parts counterman he was kind of a I dont know not that friendly anyway get back to the parts I was told on the phone yes this was a Toyota rear brake kit when it comes with all the clips and shims to install he brings out this box with four pads in it no clips no shims and I asked him what happened to the Toyota parts break kits they used to sell knowing that I was a parts counterman and a parts manager and a service and parts coordinator for when that place was called Sierra Toyota on Sierra Highway back in the good old days anyway thats another story he said they do not make it for the rears on that Sienna van so I asked him how much are the clips $39 I said well do you have them in stock no okay I needed to get this done for this lady so I purchased it that is my story and that is why I gave the Auto Mall at 2 and Lancaster Toyota a rating of 2.thank you for asking Andrew Jackson.

Ea
Review №22

Got my oil changed at the Chevy dealership

Ch
Review №23

Went to Hunter Dodge they gave me the keys got back to car the. Center console was apart and the would not come out of park out of parkG8

Br
Review №24

They had the part that I needed. All good.

Al
Review №25

Very good nice no presser,, take for so service tho and they didnt put my hub cab on properly and lost it on the way home..

Ca
Review №26

Had oil change at Fast Lane. Very pleased with personnel working desk handled my appointment very well. Fast service at Fast Lane 😃.

Sa
Review №27

It was my first time there people was really friendly

DE
Review №28

Good service, staff are very helpful at GMC, Chevrolet.

Da
Review №29

Good selection of vehicle manufacturers. Weve visited four so far - all have great service.

Mi
Review №30

The cars our two much but they have cool cars

Mr
Review №31

Its a bunch of car lots. Car lots are full of dishonest salesmen...

Em
Review №32

Do your homework before you go in to these places. They arent trying to help you. So you need to be ready amd know what your buying.

Es
Review №33

Dealerships always charge more than other repair shops.

Ja
Review №34

The people were very nice to me and I bought a vehicle

wa
Review №35

If you were looking to buy a new car. Stay away from the Lancaster Auto Mall. Especially Ford of the Antelope Valley. They have terrible customer service. Their deals are very high on their cars for what they are selling. They have no conscience, However they make the sale they are happy. I am very unhappy with the purchase I had with them hence why I sold the car. I will never do business at Antelope Valley Ford ever again. Their service department has terrible customer service. Fast lane is the only way to get customer service through them. The girls there are very efficient and will speak very frankly to you. The staff at Antelope Valley Ford are nothing more than second cut rate thieves....

Ch
Review №36

Lot was clean and easy to navigate chevy was a easy and delightful company to work with

Pa
Review №37

Started out slow. Took them 30 minutes to get started on my oil change, but they finished within an hour

Ry
Review №38

My uncle got a car here over ten years ago, and Im currently eyeing getting a job and a car here. Its the Santas workshop for cars. Buy one, then hit up a local restaurant. Youll love your life.

Ra
Review №39

AV CHEVROLET. GREAT PEOPLE

Lu
Review №40

Good service and attentions.

Th
Review №41

This was a day to remember, after visiting 2 other dealers, Ford was next on my list, Ford top the other 2 by a long shot. I once owned a Ford F150 and I enjoyed that truck, so as I was walking passed taking a look at the F150s, I was met by one of their salesman, Eric was his name. Eric showed me a Lincoln MKL, well I have to say I fell in love, that car had my name written all over it, needless to say, I drove off with a big smile on my face. Thank you Ford!

Xa
Review №42

WW specialty the way you look is how you going to be treated

Da
Review №43

Just purchased a Dodge charger, the Employees at Hunter Dodge made entire process so easy, Josh from sales was wonderful and Ramon from body shop are the Best.

We
Review №44

Good selection

Ke
Review №45

I took my car to Lancaster Honda for safety recall David was very professional. Although my part was not one to be repaired. He answered my questions with no oroblem at all. I was out by the promised time. NO coffe due to Covid so bring your own whike you wait.

ha
Review №46

Great service from Antelope Valley Chevrolet.

Ja
Review №47

Made an appointment Bar Oil Change diesel and wash. They said it would take 2 hours and it did. Good service advisor good service I would use them again.

Ma
Review №48

Friendly staff, very helpful and practicing safe covid-19 measures.

Dy
Review №49

Great customer service and a beautiful helper at the desk

ky
Review №50

The only dealership here worth going to is Hunter Dodge. Good honest salesmen and skilled service staff. Dont waste your time at the other ones. The Honda dealership is good but you should probably buy something more exciting.

An
Review №51

Avoid Kaitlyn Renteria and Robert Andrews at Hunter Dodge. Very unprofessional and they cost $400 due to poor customer service and not returning calls n a timely manner after having my car for weeks. And the careless attitude from them will drive you crazy. Go anywhere but to Hunter Dodge

Je
Review №52

Trashy and crowded

Sa
Review №53

Service department is bad, after appointment it took 3 and half hours 9am to 1230pm the service advisor was acting as if she is doing me favor. Every one knows how much time it takes to fix a mud flap. May be is it because they got the money in advance?.

Ro
Review №54

They are very helpful and friendly I went to go buy a starter from them for my F-150 truck normally you wouldnt go to the dealership to buy any parts because theyre overpriced but this time they were cheaper than any discount Auto parts store I give it two thumbs up for that

L
Review №55

Arturo at the Cheyenne dealer was awesome

Ge
Review №56

Enjoying the experience in all the departments Ive worked with so far. Really appreciate the kindness and patience of Marcelo and Miranda in sales and Francisco in Service. You should ask for them!

Ra
Review №57

I had a oil change in the 1 place.

Fe
Review №58

Nice place 😊😊

Iv
Review №59

A lot to see and very good offers

Fr
Review №60

They do a good job, but they really need to get their computer information working better. I got a call one day telling me my car was ready, so I ask the guy, how is it you worked on my car when I have my car. Then I get an email for my next appointment, but the email has someone else name and not mine.

St
Review №61

Not busy at all this time of day. A few cars driving in and out. Traffic was realitivly clear.

Jo
Review №62

Customer service it’s good

Ad
Review №63

God is good 🙏🙏👀💯💯at Mazda auto Mall John Ghartey was the best service was nice worker very hard and well deserving team here.

Ka
Review №64

Stopped in to Honda for battery changes on 2 fobs. Havent had the car for two years yet, and fobs needed new batteries already. 🤔 Batteries were changed fairly quickly, and the charge was $15.

co
Review №65

Excellent

Ja
Review №66

I visited Toyota of Lancaster. I was disappointed with service department. I had went in for an oil change. Their offer at time of purchase of vehicle is unrealistic. I was offered 3 oil changes in 1 year, only got one because I dont drive to tin buck two like other people. First the guy( Gonzales) tells me I have to pay because my offer was up. Im upset. Then he tries to punch in a bogus number to get me it for free. It accepts it. He asked if I want it for free. I say yes. He punches it in and it goes back to my offer expired. In which he says you will have to pay. Im sitting there at his desk waiting. He starts focusing on another customer account and tells me I can leave if I want because we were done there.😥 I leave upset and ready to cry. So now Im shopping around for deals to get an oil change. I still feel scorned from the incident.😠

Na
Review №67

When the family car is in need of service or just oil change, Lancaster Chevrolet is a place I look forward to going to. The Service Manager, the shuttle ride driver and the entire team at Chevrolet are friendly, helpful, knowledgeable and caring about their customers. Also there are so many awesome cars to see on the lot and thats exciting. For example new corvettes and Chevy Malibus to name a few.

J
Review №68

Got to love cars and the up keep.

Br
Review №69

Chevy dealer has motivated salespeople. Ford, Subaru not so much.

Sh
Review №70

Anthony in the service department took my chevy cruz in for a oil change and informed me of other miner problems then he gave me a option to repair or not no pressure, in which I appreciate that a lot. Thanks again Anthony (Shecruze)

Da
Review №71

Every time I go there to buy a Mazda I have a bad time. They always try to upsell you or they dont have what you want and are not willing to help you out at all.

7
Review №72

Toyota dealer staff unhelpful

Ph
Review №73

Love this place

Ri
Review №74

Only been to one dealer here, the Chevy dealer, theres a couple of good salesman there the rest are regular vultures (like most dealers!) so be selective with the sales people. They are more willing to deal than Rally is. Had a bad experience with the salesman at Rally so I wont go back. Like any dealer you have to be a little hard core to get the price you want, be willing to leave, theyll come after you if the price is right!

Gl
Review №75

My experience was amazing Nina Garcia and Joaquin where the best they cared about my needs Id refer them to friends and family

L
Review №76

I was a bit disappointed. They misdiagnosed my vehicle which cost me an extra $260 in repairs.

Qu
Review №77

The salesman at AV Mazda was extremely helpful and helped me get the car I wanted. They even kept looking for a better deal days after I left and overnighted the paperwork to sign. I recommend this place to anyone looking for a new vehicle

Jo
Review №78

Bill always taking care you car and you

Ra
Review №79

Friendly people, helped hang the Christmas lights at Subaru and and Honda dealership the lights look very professional, ( The Christmas light Guy)

Ma
Review №80

Great crew! Thanks for fitting me in today, with everything we have going on it was a load of the shoulders 🙂

Ma
Review №81

Stay away from the toyota dealer

Co
Review №82

Brandon my sales guy was awesome as was his manager! The monthly service reminders are nice and so are the folks in the service department. They are always super quick!

SH
Review №83

Rite aid was friendly n fast with medication

Ri
Review №84

The sales guys was awsome Jared Rousey . Great inventory on new and used vehicles.

Ma
Review №85

Ramon was our sales guy. Super nice and attentive. We got the Ford Explorer I have been wanting at a decent price. Would recommend this dealership.

Ch
Review №86

Just driving through places look great

Br
Review №87

Its always good.Posting the cat for no reason.

JI
Review №88

Great place to see lots of different dealers in one spot. Had great experiences with several different Salespeople when looking for my last car.

Sa
Review №89

I could said all dealers are good but I only know to Hunter (witch I like) and av ford witch is the worst of all of them ( assuming the rest are better).dont go to av ford they are a bunch of liars.

Di
Review №90

Toyota helped me get a great deal on my Camry.

Tj
Review №91

The only place I been going the last 10 years to get my mopars..Hunter Dodge.Great selection, service, and deals....never left unhappy

Jo
Review №92

All the makes and models and colors you might need

Ro
Review №93

Very nice auto mall. Well maintained. I take my F250 Supper Duty into Ford for all service. Very happy with them.

Re
Review №94

I have bought two vehicles here the first time which was roughly three years ago, was a terrible experience with Ford the company; the salesman basically laughed at me for knowing less about cars than they did and it was hard to find someone to help me find a car to begin with not happy. The second time I went to Toyota to go help buy a car with my mom they were kind, negotiated fairly, and were just overall a way better experience than with Ford. Although both companies took about three hours to get paper work done while employees just stood around I was alot more pleased with the Toyota dealership.

Cy
Review №95

There very helpful and if they cant help you they will refer you to someone who can

Ka
Review №96

Had asked for my break light to be changed because it was out. It took two trips for the mechanic to figure it out. All good now.

YG
Review №97

Excellent

Di
Review №98

Great service and great venue.

Ra
Review №99

The Auto Mall is in a nice location friendly people but I disco for the Mazda dealership now if you need a review about Mazda one of the best dealerships in the valley for their people skills and their mechanics

gl
Review №100

O my god i ALWAYS feel very comfortable and welcome. And steph I will be seeing you soon you are a great asset to the Chevy Store...Gloria

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Motor Ln, Lancaster, CA 93534, United States
  • Site:http://lancasterautomall.com/
Categories
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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