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Larson Ford
1150 Ocean Ave, Lakewood, NJ 08701, United States
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Larson Ford
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De
Review №1

I always get the best customer service when I arrive at my appointment. Carmine follows up with me and makes sure everything is good to go. He is helpful, informative, good with communication & very professional. I will always be getting my car taken care of at Ford Larson.

Ka
Review №2

My husband was in the market to trade in his Toyota lease and get into a new truck . We had been to a few dealerships prior to going to Larson Ford . When we ended up at Larson Ford … like usual we dreaded the car buying experience . We had many not so friendly and way to pushy salesman at previous dealerships but at Larson our experience was the complete opposite . We worked with Mark Mura and we can’t say enough about him . Mark from the minute he approached us was friendly, knowledgeable and knew how to give his customers space . Mark treated us like family and not just another customer . He truly worked hard to help us get into a truck we loved … he didn’t try to sell us just anything . We highly recommend Mark at Larson Ford in Lakewood if you’re in the market for a Ford car/ truck . You will NOT be disappointed!!!!!! Thanks so much Mark

ro
Review №3

Bill made my car shopping easy and seamless. I shopped around and could have gone anywhere but Bill’s knowledge of the vehicles made me feel comfortable. Then when it came time for paperwork, I wasn’t there for 8 hours! There was no haggle and no running back and forth with new numbers. The real deal is REAL. By the time I was done I was so impressed with how smoothly this transaction went, that from now on this is the only place where I will do my new Car shopping from now on.

Gi
Review №4

I am so happy that I found Larson Ford! After many, many months of searching and going to different dealerships and dealing with so much BS, Larson Ford was a such refreshing change. No hidden fees, no pressure and no lies. Eileen was my saleswoman and she was so wonderful to deal with! And the finance manager was also wonderful! I will definitely recommend them to anyone and will be going back there when its time for an upgrade! Thank you Larson Ford!

Ar
Review №5

First visit to this dealership after a less than satisfactory experience at another. I was impressed by the website, the ease of setting up an appointment for service online, the reception when I arrived, the comfortable waiting area, and the resultant service that was completed. My vehicle was taken care of, and I was taken care of as a customer. Larson Ford has exceeded expectations.

Ji
Review №6

Servicing department was excellent. Was checked in quickly and they were able to accommodate the quick detail I requested that day. Great job all around.

Ri
Review №7

Service review of Larsen Ford Service Dept, Lakewood, N.J.I rated Larsen Ford 5 stars because they have a working award winning service team who cares about the customer & his her vehicle. I had the rear brakes on my 2013 Escape serviced, Oil change, Air Condition serviced all in one day. For an affordable price.They also have a great Quick Lane Service Dept also.Rich

Am
Review №8

We are having a hard time with our 2018 F-150 purchased a month or so ago.We purchased an additional insurance as well at time of purchase. We returned the vehicle several times. There were scratches to the paint and driver seat had damage. We were told a paint correction was going to be done. However, only wax was applied and the scratches are still visible. The cruise control does not work, at all. We had to go the dealer 3 or 4 times. Each time the vehicle was given back in the same condition. We have been left to hang dry. Not acceptable

nj
Review №9

Took car in for an oil change and a noise that is coming from the rear end. While I know it is difficult to duplicate such a noise it’s still happening and it’s becoming very annoying

to
Review №10

Not happy. 2018 f150 has been a headache. Back and forth to the dealer with no positive result. It seems like the dealership has better things to do rather than service its clients. They are on to the next. 3 months have gone by since purchasing and have used the car a handful of times. Its been at the dealership with no luck. We asked to speak with owner, again no dice. I would say dont buy Ford a d dont go here because no one will help if you have issues. We are just asking to have our 60k truck fixed. And now the air-conditioning went out !!

fr
Review №11

In the past I had delt with Mitch Sperling as my service advisor, he was professional, always called me with updates, and when he called to tell me my vehicle was done, IT WAS DONE. That was not the case with my last visit.Also, there were service updates performed in my last two visits due to factory service notices but I was never told that the factory warrenty was extended ( per Ford) on these items (campaign number 21B10 ) I will be in for another service in the spring of 2022, so I will hope things go better then

Ja
Review №12

We purchased a certified Ford Explorer here. After a little over a year the air conditioning condenser failed on us. We were advised that this is not covered under the certified warranty. Then this week the check engine light came on stranding me on the side of the road. An injector is stuck in the engine. They told me this is also not covered under the certified warranty. I called Ford and they were no help either. I will never buy another Ford again. Especially at this dealership. What horrible customer service by Ford! This is why people prefer to not buy American cars!

Jo
Review №13

Not your typical dealership in my opinion.I drove down from Mercer county on memorial day to look at 21 Ford Ranger that I wound up purchasing and taking home the same day. This place has a very family like atmosphere to it. I feel like a I received to say the least a fair deal.I financed this truck through my Credit Union because I got such a great rate though the Larson Team did come close. I was owed a bed liner and owed them a check. Needless to say I had issue in securing a check from my credit union and it took them over a week to finalize my loan. I kept in contact with Larson the whole time because honestly I was embarrassed that this was taking so long. I had offered to get the check to them right away but instead, Larson was more concerned about me having to make multiple trips to them than they were getting the check. I appreciated that.When I finally got the check and dropped off the truck for the bed liner my rental car (which by the way I didnt even have to ask for) was ready and waiting. On my way there some how chewing gum got all over the side of my truck. I asked the sales manager if someone could look at it. Before I could finish, he said no problem at all. Admittedly I thought he was going to forget.Next day I go to pick up my truck. Bed liner looks awesome no runs nice and even. They didnt spray over the rubber caps in the bed and really looks great. Changed the look of the truck. As for the gum, gone and oh by the way they washed the whole truck, vacuumed, and essentially detailed it once again. Really feel like they went the extra mile.Sadly because they are so far, I will probably not use them for service.If you are looking for a Ford or a used car, give these guys a shot. I do not think you will be disappointed.Thank you Sean, Tracy, Tim and everyone and Larson Ford.

Cr
Review №14

Bobby truly took the time to walk through the new Bronco, go over next steps in the ordering process etc. We cannot thank him enough for his time and knowledge even in a Thunderstorm.

am
Review №15

We came looking for the right sports car and we were helped by Dan Pizzi. Listened to what we were looking for and gave us suggestions and pointed us in the right direction. Didn’t pressure us at all and worked with us to get the price right for us. Forgetting the name of their financial advisor but she was amazing as well. Will be recommending to friends and family. Thank you guys again absolutely love my car

Ch
Review №16

For an oil change, you get in, minimum wait, you get out. You have to like not waiting long. The attitude of those who check you in and out is as though you are and old friend. I would recommend Pine Belt to everyone for service.

ro
Review №17

Excellent service. F150 the greatest truck made

da
Review №18

I was very pleased with my recent visit to Larson Service Dept. to havetwo recall items addressed. Service was punctual and polite.

Jo
Review №19

Love the van. Transaction was easy and only took about three hours from test drive to loan approval to delivery. The only issue was the prep dept. which did a less than great job cleaning the vehicle but it did come with a full gas tank!

Jo
Review №20

This is my second vehicle from Larson Ford. I moved out of the area and even though there are two Ford dealers closer to my new location, I came back to where there is no anoying haggling back and forth. I knew what I wanted and how much I wanted to spend. My salesperson Eileen and her manager put me right there. Only problem was the Explorer I wanted was not around and I didnt want to spend money on something I didnt need or miss out on what I really wanted. I ended up ordering a new Ford which was my first. Usually always buy off the lot. The Explorer was delivered in less that 2 months and its just the way I wanted it. Another great experience. Thanks Larson Ford.

Fr
Review №21

Great Service, easy to make an appointment.

Ja
Review №22

***** 5 stars - This family run staple in our community stepped up after another local Ford dealer I was placed with never responded to my calls and emails. Professional - responsive - A+! Looking forward to dealing with them again! Highly recommend!

EJ
Review №23

Thanks very much to Mitch and the service folks for diagnosing the problem with my A/C system on my Lincoln and ordering the repair part and scheduling the prompt service!

Ro
Review №24

Excellent service experience overall…

Al
Review №25

Bobby and Tracy got me the Ranger i wanted and the payment i was comfortable with! Thanks guys!

Ji
Review №26

Were do I even begin this review!!! I guess I know what Nice Price means now. So I find a sale on their website (see pics) first truck what a deal a 45,000 truck for 32,000 I immediately went in saw a sales guy and took this beautiful truck for a ride and immediately fell in love. After test ride sales guy says so sorry we cant sell u this truck its sold to a company. Damn so much for excited and Hopes up. Well with that sales guy shows me a step down from original truck and he will match price. Well I guess let me take if a ride. So i decide to settle now and said ok lets see numbers. Now remember mistake with sold truck for 32000 we will match price lol. I see his numbers and it says $45,000. Where did that come from. So I proceed to show him another truck on their site for 29,000 lol see pics. No sir your mistaken thats the price for the lowest non extended cab. Wait a minute this picture is not lowest version. With that I get damn advertising company screwed up again. Someone gave them the keys and info they just dont take it upon themselves dah. Im sure owner would not let that happen Lol come on now people Im not a jackass. So sad you do this to people excited buying first new truck that have their Hopes up. So not right. Can you say false advertising!!! See pics. This is a 100% legit review. Needless to say I ended up buying a new ford truck but at a dealer where they are straight up from the get go that truly went way above and beyond for me And they dont have to b.s. people. I cant believe you would go to this level. Is the world stupid or do u think youre that good. Buyer beware have all of your facts straight and ready. Please see pics......

Da
Review №27

Wow! What an awesome experience! I am trying to repair my credit and this was the first dealership to treat me like a human being and work with me to help get me approved. Bill Fairgrieve and Kenny worked tirelessly at getting me approved AND not oversell me into something I didnt need. Thanks everyone for your dedication to getting me on the road with my beautiful new Escape Titanium I love it! Dont go anywhere else!! :)))

Te
Review №28

The people in the service department are friendly, polite and knowledgeable. They speak to you about your car in a language you can understand. I would recommend not only getting your car serviced at Larson Ford but purchasing your next car/truck/SUV there.

To
Review №29

We brought our 2020 Ford Escape to Larson Ford on a Recall request. We were given an appointment time quickly that was convenient for us. The service was as promised within the quoted time frame and was successful. We were treated courteously and were completely satisfied with our experience.

Fr
Review №30

Made an advance appointment which was honored to the minute. Work was completed on time and as requested. Staff were all very professional and most helpful. Environment was safe from all Covid concerns.

Co
Review №31

The whole buying experience at Larson Ford was superb from start to finish. Even though they didn’t have the specific 2020 Ford Explorer I wanted, the sales/finance managers Tim and Ken made sure to locate the EXACT vehicle with all the options my wife and I wanted in our new Explorer! Mark, our salesman, was a perfectly personable guy and helped make the experience smooth and enjoyable with his personality! With the tough times during this Covid pandemic, every precaution was taken during the whole leasing process to ensure our and the employees’ safety and comfort was first and foremost. The vehicle was prepped and cleaned with coverings on the seats and steering wheel to ensure WE were the first people to touch and drive it fully. Overall, from start to finish the process of leasing our brand new 2020 Ford Explorer was EXCELLENT and would recommend Larson Ford to any and all of our family and friends. As a family owned dealer, they TRULY make you feel like you’re apart of their own family from the beginning. Thanks again Tim, Ken, Mark and the rest of the Larson family!!

Ph
Review №32

I found my 2016 F150 Lariat on-line, Jennifer had vehicle ready when I arrived. Mark helped me with test drive and explanation of vehicle controls. Options. ..Options. This was the one, I picked up in two days since I had to go back to work. The signing process with Donna was smooth. Great overall experience with pleasant staff. Thanks!

Br
Review №33

First class experience at larson ford. Got a new vehicle and had no issues whatsoever. The finance team and the sales team are awesome at larson. Would highly recommend if your looking for a new or presented Ford F-150 in NJ!

Ja
Review №34

Larson ford took care of all of my concerns and worries and helped me get in and out with the car I was looking at. They made it easy and Dan was a great help!

la
Review №35

Mitch at Larson Ford service is a knowledgeable service representative and will do his best to get you good honest service.I did have a problem with the parts service representative and the Service Manager NOT wearing masks. All others were wearing their masks.

Ki
Review №36

A great experience, great price and love the Explorer ST . My rep Barry The car guy Pollack [email protected] made it super easy. Best car buying experience Ive ever had.

Mo
Review №37

The options were amazing... When I saw my vehicle I instantly knew I was getting it...The overall experience was amazing and the people @ Ford was amazing... I’m very satisfied with my vehicle It’s fully loaded with everything I was looking for and more... Thank you so much... 5 Stars All Around... I highly recommend them😊

Da
Review №38

I like Chris in the Quick Lane, he is calm, cool and collected. He has a warm smile 😊 and is all about efficiency, getting me in and out and on my way with no hassles. I also like both of the waiting rooms, complete with refreshments, desk top space, TV, clean comfort and clean bathrooms too. You don’t have to be dropped off and picked up like at other places.

Ke
Review №39

These guys are great

ji
Review №40

Excellent dealer great service

Da
Review №41

Thank you to Chris Mercer and the team in the service department. They got my 2011 F-150 in top shape.

Br
Review №42

Quick and easy transaction. Would definitely buy another vehicle from them again.

Er
Review №43

I was deeply disappointed with the so called financial help I was offered through this dealership. I was looking into purchasing a really sweet black 2015 Ford-150 for my dad as an early gift for fathers day. We went on Monday to check it out and then we took it for a test drive. He was really hopeful for getting this truck and so this pushed me further into the next step to find out about what financing options I have available.I went ahead to fill out their pretty straightforward credit application. I had an idea of what my credit score is and I understand better interest rates and lower down payments are available to people with excellent credit. I just had hope they would have some sort of flexibility with their banks to have more options available for people with credit scores between poor and great. I guess believing that this dealership could be more diverse in terms of offering assistance to people with different socioeconomic status was too much to ask for.The ONLY option applicable to me, supposedly, was asking me for a down payment of $10,000 and with 60 months of financing of $404 a month. ANYONE reading this, I welcome you to do the math....that is $34,240. Mind you, the price of the truck is at $22,500! That is is nearly $12,000 more! But wait, thats not all...When I was presented with the final cost of the truck including tax and fees, it was COMPLETELY LUDICROUS on what they were expecting me to pay with the taxable fees, security guard fee, dealer documentation fee!!! Ive looked into some of these fees online and I am now aware that some of these fees can be negotiable because paying $26,950.96 with some of these fees, is just not appropriate.My biggest letdown though was their lack of flexibility with financing... paying $14.75% in interest and paying a total of around $34,000 in the long run is simply absurd.It goes without saying, my experience here was DEFINITELY not what I was expecting.

T
Review №44

I had never bought a newer car before and was a bit nervous about my first big purchase. Bill, my salesman, made it extremely comfortable for me throughout the whole buying process. He was very knowledgeable and well prepared. Tracy, in the finance department, was straight forward and easy going. She wasnt pushy at all and explained everything to me in clear detail. Everybody I came in contact with during the buying process was extremely friendly and honest. They werent pushy at all and made my experience exciting and memorable. Bill was extremely efficient and I couldnt have asked for a better salesman and dealership to buy my first newer car from. I would recommend this dealership to anybody! Thank you to everybody at Larson Ford for an awesome experience.

St
Review №45

The folks at Larson are very nice and helpful. But this review pertains to my car...a 2015 Mustang GT. I brought the car in for 2 simple items.1. Car alarm goes off randomly.The log indicated the interior alarm was the culprit. Or maybe the driveway light going on. Whatever, nothing can be done beyond turning off the alarm, which has to be done every single time the car is shutoff.2. Left blinker seems to need a new bulb.Technician checked all bulbs and no problems. Apparantly the blinker assembly has a non-repairable problem. To replace the blinker assembly costs over $500. Really?So did i get a lemon? Car had 3500 miles when i bought it, now has about 16000. I should have listened to Consumer Reports.

Mi
Review №46

The body shop they have on hand is sub par they had to repaint a bumper on my mustang 6 times and at one point the painter said to me when is good enough good enough? I said when the job is done right. They failed time and time again to correct it and I ended up having to take the bumper els where to be painted properly. They threaten legal action against people who expose this on social media and they delete any bad review they are able to. Larson ford (will) screw up your car or truck. Larson ford are clown shoes!

Ke
Review №47

Great truck Barry Pollack in Sales is the best was able to find a truck when others could not. Thank You Larson Ford

Ca
Review №48

Great purchase experience from beginning to end with all the personnel at Larson Ford. Special thanks to Tim and Eileen who helped me find the right car within my budget.

La
Review №49

Efficient and knowledeable

Do
Review №50

I now have the car I really loved and wanted. I thought it wasn’t possible but then I made some changes and it still wasn’t enough to get the Flex. Then Bill contacted me that they were still working on it and within couple days I was driving the Flex home! We took it the next day heading toward Missouri on vacation and I am so grateful - I was not in pain from driving. Bill and Big John were awesome and I recommend them and Larson for anyone to go to.

Sh
Review №51

Chris the manager at the quick lane service center addressed all the previous issues I had with my vehicle. It was done in a timely fashion and done right. Could not be more pleased with the service Chris and his team do at Quick Lane.

Ro
Review №52

Excellent and very professional service. I was treated very respectfully and made to feel comfortable. Performed the service in very timing matter and made the entire experience quick and painless.

Ca
Review №53

I had the pleasure of buying my super cool 2018 Ford Escape at Larson Ford last month. My sales representative was Bill Fairgrieve. For some reason, he is listed on this site as working in the parts department, but make no mistake, Bill is all about service and is an outstanding salesman. I couldnt be happier with my experience. Bill was super-friendly, knowledgeable, straight-forward, proactive and worked hard to negotiate a good price and a fair value for my trade-in. When I first spoke with Bill, I told him exactly what I was looking for; turns out he is also a good listener. Bill made sure he understood everything I wanted in my new vehicle and secured my Escape from another dealership in just a couple of days. I was thrilled with his service, his attention to detail, and how he went out of his way to make sure I was happy throughout the process. He didnt try to pressure me or up-sell me. I really dreaded the whole car-buying process before walking through the door, but working with him turned out to be an absolute dream. Bill is truly a stand-up guy ... and quite frankly, probably could be a stand-up comedian, too. Hes got a great sense of humor. I never had so much fun buying a new vehicle.

Ch
Review №54

Brought truck in to fix ac. Got it back and not fixed. Drop truck off again and said I needed it back by the end of the day. Never heard back and called them. This is saturday and I need truck for work monday and I cant even get it back. Not happy

Ge
Review №55

Im very happy with my decision to lease my new F-150 from Larson Ford. I had never leased a vehicle before, but Eileen the sales rep made the whole process simple. Tracy in the finance department also made that part of the process straight forward and painless.I dont know if Ill be leasing or buying my next vehicle in 3 years, but it will definitely be another Ford from Larson. Great people to work with!

Ru
Review №56

Worked with Bob Jr and ‘Big John’ to buy out my lease. The process was quick, and very painless. Filled out some paperwork, got the financing and signed the contract. Was in and out in about an hour, which is was great. Leased my car from this dealer the first time, they are great to work with. Would recommend anyone in the market for a ford swing by Larson.

Re
Review №57

Our experience at Larson Ford was amazing. From the time we met with our salesperson, Sean, we knew that we had chosen the right dealership. Sean was never pushy and took the time to speak and listen to what we wanted in a vehicle. Working together with Big John, they did everything in their power to help us get into the vehicle we wanted for the price we wanted. We would definitely recommend this dealership to anyone, and will absolutely be back in the future!

Ri
Review №58

Chris Mercer had my truck in and out in no time at all!

Ba
Review №59

I had second thoughts on going and actually talking with a salesperson at the dealership. But was pleasantly surprised. Bob was a pleasure to work with. He wasnt pushy, and very straight forward. Bob was very knowledgeable about the vehicle that I was looking to purchase. A pleasure to do business with. Everyone at the dealership was very nice including Donna in finance who explained everything. I will definitely do business with Bob an Larson Ford again.

Fr
Review №60

Located in Lakewood on route 88 on right side if going towards Brick. Watch out entrance comes up fast you might miss it. They have two areas for repair, first one multi bay work area left side behind service writer area, looks like about 12-14 cars can be worked on at, a time, second one on right side across from service, part area is nothing but tires. That said, the people inside service area are NOT friendly, so it appears, asked question about my Ford, simple thing how can I get the CD player to work, was told make an appointment to look at it. Never came out to look and see for himself. Left there making no appointment, going elsewhere at another Ford dealer.

e
Review №61

I didnt have a good expereince with this dealer. I bought a truck that was already overpriced and they were resistant to negotiating. They low balled my trade and moved some numbers around to make me beleive I was getting a deal. They are sneaky with there wording and numbers and try to get you with extra charges. Luckly, and I credit them for this, they let me out of the deal the next day and get back into my old trade. I got the same truck elsewhere for about 7k less a week later. charging customers a 900 prep fee is BS. you know it.

ch
Review №62

I had the pleasure of buying my Mustang from Chris. He was great; no pressure, easy to talk to, and the process seemed to go by so fast. Ms. Black, who explained the financing and warranties was wonderful. I am very happy!

Ju
Review №63

I always receive top service at Larson Ford. Since buying my Fusion (Hybrid) back in June 2018, I have experienced nothing short of stellar service at Larson. Their commitment to customer satisfaction and detail keeps me coming back. I am awaiting the arrival of the Escape Hybrid (2020) for my next vehicle purchase.

li
Review №64

My husband and I purchased an F-150 this past weekend and experienced customer service at its finest. You nailed it! Our salesman (Bobby Barranger) was amazing. He was so knowledgeable and personable and never pressured us. He made us feel very comfortable, like we were working with a friend. We had been to several other dealers over the past week and had truly awful experiences at each one. We had an appointment with Bobby and knew the second he stood up and introduced himself that we liked him and were in good hands. It is clear that you have put thought and effort into finding ways to ensure the customer has a great experience. It worked. Loved the bag you gave us to clean out our old car. Great idea! Thank you to everyone who played a part in our experience and especially to Bobby B. who did a really did a phenomenal job. Well Done!

St
Review №65

From the moment I walked in I was truly treated like family. The Larson Ford employees made sure I felt comfortable every step of the way for my first time leasing a car. They were extremely helpful and dedicated to making sure the process went smoothly. Even after encountering a bump in the road with my insurance company Larson assured me that they would do everything to make sure that I was driving my brand new car home, and they did! My family drove an hour and a half to come to Larson because of the amazing service and the amazing people that work there. Gene went out of his way to make sure I got an amazing deal on an amazing car. They even offered to take commemorative pictures so I would be able to look back and remember what an amazing day it was. I will never go anywhere else except Larson Ford and after the experience we had neither will my family. Thank you so much Larson !!!

Ed
Review №66

Has the highest Doc fees and misc fees Ive ever experienced - nice selection of trucks but once you factor in the fees they put in their prices, the vehicle price is several hundred dollars more than other dealers

Ji
Review №67

Cant say enough about Larson Ford. Dealing with Bill Fairgrieve our salesman who went above and beyond to make sure we were happy with our purchase of a 2019 ford escape. He made sure he answered every concern or questions we had about this vehicle. Anyone looking to purchase a vehicle- go see our salesman Bill Fairgrieve at Larson Ford you wont be disappointed.

Je
Review №68

I had previously gave one star because I was upset with the service I had received from one of the advisors, after speaking to the service manager Louis, very professional to work with he really turned things around for me and understood my situation and helped me a lot with getting the service and care I deserve from a car dealer who I have always bought cars from. I cant thank him and the Advisor John for their services to me. 2 great guys.

Ke
Review №69

Just leased a 2018- Ford F-150 from Al at Larson Ford, an absolutely great guy and an amazing experience. Al (Sales) and Tracy (Finance) got us into a truck that same evening, just before we had to drive out west in a snowstorm! This is my 5th car and can honestly say, we never felt pressured to leave with anything, we got to test drive several trucks and look at all our different options. A fantastic place all around, will be back soon!

Bi
Review №70

I purchased a 2013 Ford Escape with Captain Ron as my sales person. There was never any pressure and everything went smoothly. I have been returning to Larson for my service and am impressed with the way things are handled. Their prices for service are in line with anything on the outside, and the multi-point inspection gives me some fore warning especially for tires and brakes. There is a clean and comfortable waiting area. I am a satisfied customer.Six years later. The car has always been serviced and repaired at Larson Ford. Still runs like new.

Na
Review №71

Not a bad place to get a vehicle. Nice employees, accommodating, and helpful. Most prices are somewhat negotiable. Service center is good. Prices are fair.

an
Review №72

We have purchased vehicles form Larson Ford for many years. They are a no hassle, haggle free organization! Over the years Captain Ron Hrank the sales staff person who handled all our transactions has become a true friend. As retired grandparents we decided to go from a 2 car family to one car. The Captain, a grandparent himself, was well aware of our goal from both a practical and financial standpoint. We wanted a 2014 Ford Explorer which, at this time of the year was in short supply. Ron and his Sales Mgr. Chris Mercer teamed up and went out of their way to secure the vehicle model and color of our choice! They located one at a Massachusetts dealership and worked out a trade with them to secure the car for us. Long story short, Ron and Chris teamwork resulted in making us very happy!! Ron and financial officer Tracy Black helped us breeze through the paperwork to close the deal. We would like to thank Captain Ron, Chris Mercer and Tracy Black for another memorable experience at Larson Ford. The entire Larson Ford team is awesome!! They are a cordial, friendly and professional organization, from sales through the service department.

Dr
Review №73

Better than the last time i went there for service. Not 100% knowledgeable, but better

Bu
Review №74

I have just completed buying my 3rd vehicle at Larson Ford. I really enjoy this dealership. When I bought my 1st in 2013 ( A Limited Taurus ) the sales team was wonderful...but what really sold me was the service. I have had many new vehicles and went in for an oil change with my 2011 Taurus. I immediately felt like family. The service is the best here. And I have been to all Ford dealers in the area. So after 18 months of complete satisfaction I went in to lease an Explorer. I then meet a wonderful salesman by the name of Bill Fairgrieve. He is like the friend that you havent seen in years. After some negotiation we left with a smile on our face as we knew we had made the right choice in both the vehicle and salesperson. A great price too!! 2 weeks later I went in and bought a new F150. Wow...what a great deal. Bill negotiated for me to get me a price that many would think impossible. Like I said...they treat you like you are family. From Mr. Larson, who is always available, to Bill in sales and Mitch in service you really cant go wrong. I just love this place.

Si
Review №75

Firs time I have worked with Silvana and she was Very kind and Knowledgeable. She had provided me with information that other assistant service advisor had not. She gave me a key tag for perks provided by Larson forward. She made me feel welcomed and made sure my car was taken care of and informed me exactly of what needed to be done . Ive been with Larson Ford since 2015 and was not given this. I was very thankful for her information and kindness !

St
Review №76

From the first time I visited Larson Ford to every visit after, the people are truly pleasant and make you feel welcome and are always helpful. Robert Barranger is by far that best sales person I have worked with at any dealership. I would not change dealers or work with anyone else.

Ro
Review №77

I purchased my 2016 Fusion from Larson Ford in August of 2015. Although I live 65 miles away, I wouldn’t consider having my car serviced anywhere else. Their level of service is that good. Silvana V., the Service Advisor, really went above and beyond during my visit. I had some questions regarding the extended warranty on my tires. Silvana was nice enough to go over my options and address all of my Fusion’s service needs. Silvana is very knowledgeable and has a great overall personality. She’s a true asset to Larson Ford.

Ch
Review №78

DIShonesty at its best.Do NOT go here. We were just shafted here big time.Came in for humming noise in wheel.Told us it was rear differential. Over $2000 dollar repair.Pick up car problem persists.So they then analyze it more carefully and realize its something else for another 500.No refund on ** FIXING THINGS FOR THOUSANDS OF DOLLARS THAT WERE NOT BROKEN. **

Ke
Review №79

This dealership is the best buying experience Ive ever had. Im 50 years old and bought 9 new cars/trucks in my life and this by far was the best experience. Im glad I drove from Pennsylvania (approx 1 hour) for my new truck!!!

Pe
Review №80

My visit to Larson Ford was to have service done on my Ford Escape. The staff is very friendly. I have purchased other vehicles from Larson and would recommend Larson Ford for purchasing or leasing a vehicle.

Ge
Review №81

Larson Ford made purchasing a new vehicle a pleasure. The entire experience was pressure free. My sales representative Kyle went above and beyond to ensure that I bought the right vehicle for my needs. He showed me multiple options with regard to the vehicle and financing. We were able to come to a fair deal that allowed me to buy the vehicle I really wanted. I cant give Kyle or the rest of the staff at Larson Ford enough praise. I would recommend Larson Ford to everyone.

Ju
Review №82

I went there to check out a used car that was posted on their website. I walked out of there 2 hours later with the car! This was the most painLESS car shopping experience of my life and they worked with us on the price with no money out of pocket. These folks are awesome and I highly recommend them If youre looking for a car.

Ro
Review №83

I was at Larson Ford to have my 2014 Focus serviced for the fourth time due to engineering problems with the clutch assembly at Ford. I was walking around the lot and saw a 2015 Mustang I was interested in buying. Eileen Conlon help me with the purchase. Even though I was not able to trade the Focus in due to legal concerns, Eileen was able to get me financed. Tracy Black in finance help me complete the deal, she took the time to explain every aspect of the process. Eileen and Tracy are outstanding employees and an asset to Larson Ford.

Al
Review №84

Had a problem with my 2013 ford expedition. . 1 first time still had the same problem and had called they took the vehicle back and both mitch and the service department were very friendly and professional. They did a great jobThank you

Ch
Review №85

Robert listened to my needs and provided me with several vehicle options to choose from. He was very respectful and addressed all of my questions and concerns. There was no pressure and no nonsense. He is a very open, honest and patient individual. I highly reccommend speaking with Robert if you are in the market for a new or used vehicle.

Jo
Review №86

The staff was very nice until they found out I did my homework and knew what I was talking about and wasnt gonna let them rip me off for almost$1,500! They make everything like rainbows and roses until you go to sign and then they try to tack on a extra $1,000 to an already overpriced car! After I said sorry I wont pay that they became very rude and mean! Very horrible experience!

Di
Review №87

Rob Larson went above and beyond. He found me the exact Edge I wanted and within my budget! Great customer service by his entire staff. Impressed. If your looking for a Ford just go to them, the other dealers dont compare (I went to 4 others near my house before my Uncle told me to go to Larson).

RI
Review №88

Love The People, The Staff is unbelievable and just so helpful, You want a new or used car definitely Larson Fords the place to go!! Youll leave there feeling GREAT!! BECAUSE OF THE ENTIRE STAFF!!! BEST FORD DEALERSHIP IN OCEAN COUNTY.

Jo
Review №89

Its a regular Stealership

Ra
Review №90

From the moment I spoke with Michele on the phone about my vehicle, the experience just got better and better. Robert B was honest and friendly to deal with in person, and Donna was really helpful as well.I will travel to Larson whenever I need a vehicle because that kind of service is hard to find!

Fr
Review №91

My wife purchased a 2013 Ford Explorer back in 2013 from Larson Ford, the purchasing experience was beyond out expectations in 2013. So when time came for myself to purchase a new vehicle the decision to go back to Larson Ford was a no-brainer. Once again they far exceeded my expectations for purchasing a new vehicle. All the staff is extremely courteous and once again it felt like I was purchasing a vehicle from a family member. I would highly recommend Larson Ford to any of my family or friends and when time comes for my wife or myself to purchase another vehicle Larson Ford will be my first and last stop. I want to sincerely thank everyone at Larson Ford for providing a memorable purchasing experience.

Ma
Review №92

Our Larson experience couldnt have been better! From the friendly and professional staff (Susan, Tracy & Jennifer) to the quick and painless (dare I say haggle-free?) pricing and financing, we strongly recommend them!

Je
Review №93

I purchased a used Ford Mustang GT in the $20k range from Larson Ford last fall. I visited several local dealers and returned to Larson Ford for several reasons. The sales team at Larson did not pressure me on any front and went above and beyond to meet my needs. The service since has also been excellent. I highly recommend you visit them if you are in the market for a new or used vehicle.

El
Review №94

We were in the market for a Certified Pre-owned Ford, and Larson Ford had a nice inventory of low-mileage, fairly priced cars so we contacted them to inquire about test driving one. We worked with Sean in Sales, and he was extremely professional and customer-focused through the entire process. All of the other staff members we worked with were awesome too. I highly recommend Larson Ford for a positive car-buying experience.

Ca
Review №95

In May 2013 I purchased a 2013 F-150 from Larson Ford. We were so impressed with how we were treated by Larson Ford employees (Sales, Service & Finance) the next day we traded our 2009 Escape for the 2013 model. Larson Ford also provides free Tech Classes to acquaint owners with all the new Ford Technology even if they did not purchase their vehicle at Larson Ford. One thing stands out at Larson Ford all the employees are happy with each other and happy to work at Larson Ford. Thank-you Larson Ford for making our vehicle purchases such a pleasurable experience!

Fr
Review №96

I have just acquired my second Fusion from Larson Ford and I couldnt be happier! Still fondly recall when my 2012 was delivered being introduced to everyone on the staff. I had never had that experience! The service department is absolutely wonderful! They were essentially selling me my 2017 Fusion. There was no question where I would go when it was time for a new vehicle. The sales and service staff are top notch and committed to customer satisfaction. Ill be a Larson Ford customer for a long time to come!

Am
Review №97

We just recently purchase a F150 from Larson Ford. I cant say enough about the great experience I had. My sales person Rich Pietruszka was very professional and knowledgeable. He helped me with the sync system and made sure I fully understood it before I left. I couldnt be happier with this car. They gave me a great price on my trade in along with some good rebates that were offered. As a business owner I appreciate good honest companies that put customer satisfaction first and that is why we will continue to do business with Larson Ford.

Mi
Review №98

We came, we saw and we bought. BMW dealership was our next stop. We cancelled that appointment. Bill Fairgrieve was our salesman. Easy to do business with.

Mi
Review №99

I’d just like to say that this dealer ship especially there service department and service manager have bent over backwards for me. I have had some issues with my F-150 and they do everything in there power to make sure I’m taken care of. Highly recommend to anyone looking for a new car. Thank you!

Pe
Review №100

Our sale person Robert was just great,as was everyone else we dealt with at Larson.I never spent so little time buying a car in my lifetime. Robert picked exactly what I was looking for on the first try. They work with me quickly to make the deal I wanted.I swear must have been in and out driving my new Escape in a little over an hour.

Information
74 Photos
100 Comments
4.4 Rating
  • Address:1150 Ocean Ave, Lakewood, NJ 08701, United States
  • Site:http://larsonford.net/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 732-795-6382
Categories
  • Auto body shop
  • Ford dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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