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Party City
3140 E Prien Lake Rd, Lake Charles, LA 70615, United States
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Party City
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Br
Review №1

This was by the worst cashier I have every had to deal with at party city.I walk in to pick up a balloon order and I couldnt find my order. So I approached a cashier to ask for assistance.Me: excuse me I need help finding my balloon.Him: continues to look down on his phoneMe: oh sorry I thought you were open.Him: continues to look down on his phoneMe: looks up and see his light is on. Excuse me do you work here?Him: continues to look down on his phone.Me:so you must not work hereHim: as Im walking away can I help you with somethingMe: yes I cant find my balloon order.He then points and say its overthere. I looked to where he was pointing and I ask where.... Yall... Yall.. he then says ugh its right over there in my mind I was calling on Jesus. Was he ughing me because I was disturbing him from his phone while he was at work.Another worker mustve seen my expression and frustration she works over and ask me for my name. Come to find out someone else picked up the wrong order. Which I understand that sometimes things happen so here and her manager fixed up my order.

Ev
Review №2

Nice and organized... Employees are eager to help... Friendly and fun store to shop at...

As
Review №3

Shelves were bare to empty. Just caught me off guard.The girl working the register was actually on a personal phone call (she was wearing earbuds) prior to me checking out and throughout checking out. This normally wouldnt bother me, but not one time did she ever acknowledge me, ask if I found everything ok, etc. This normally wouldnt bother me either, but due to her being preoccupied on a personal call just felt this was very rude customer service.

Ma
Review №4

Party City... one stop shop for all your party needs ... Great service friendly staff !!

Wa
Review №5

So much to choose from, so little time... Great Store.

Je
Review №6

Always fun to visit. We always leave with more than planned and never regret it. My favorite time of year to shop is holloween...

Wa
Review №7

Amazong as always! We loke that this place keeps evolving aand new stuff and inprovement to store display keeps happening! Well run place

je
Review №8

It has alot of variety to chose from and the people are very friendly

Me
Review №9

Nice and helpful employees. Clean and organized store.

mo
Review №10

Too pricey: service was awesome

gb
Review №11

The employees are super nice and friendly. The store was very clean!

Ka
Review №12

I bought a big blue helium balloon that cost $15 for my fiancé’s birthday on August 21st, Hurricane Laura cat 4 hit landfall August 27th, tornado came through the house and look what is still going! The balloon! If you want a hurricane proof long lasting balloon capable of sustaining high winds, party city is the place to get your balloons!

de
Review №13

Great place to go for party shopping and Halloween,they have everything..a lol pricey but convenient.

Ba
Review №14

Great friendly help, everything you need for any kind of celebration year round...low prices!

Lo
Review №15

This store has a good concept and I enjoy how colorful and organized the layout is. I went to Party City to shop for an event I was putting on and yes we had a budget (always have a budget no matter how big or small when shopping for parties and events) I was asked to shop here as my client thought it would have everything we needed in one stop and while it has a lot of items I COULD have got here but the prices for what you get I was NOT ok with. This type of store works for being in a rush but shopping for a big event or party at the prices for what you get I wouldnt shop here. This is my personal experience and feeling while shopping at Party City.

Ch
Review №16

Nice selection helpfu staff plenty of employees working easy to locate. Pretty busy but it was the day before Halloween.

Er
Review №17

Awesome staff!!!

Lo
Review №18

Was pleased to find clearance deals. Also, the staff was very helpful with suggestions. Such a great place to go for inspiration!

Je
Review №19

Party City is a great place to find all the things youll need to decorate and throw a party. However lately if you just go to the store not all their products are available at every location and some things are now only online. I recommend either going online and getting everything shipped to you or the store get what you can and then order the rest online.

Da
Review №20

Huge assortment of items, somewhat pricy for my pocket.

Ai
Review №21

Find everything i need here. If u planning a party come here. U will find everything for a good price.

br
Review №22

This place has everything for every festive holiday celebration.... I could literally go broke in this store. Great staff too.

Ca
Review №23

Not as much of a selection as I was hoping for. Very seasonally oriented so if you need something for a 20s style New Years eve party then you wont have much of an option unless you want to be 20s era Mrs. Clause.

AW
Review №24

10 cent candy🧍🏽‍♂️

Am
Review №25

Great place to find what you need for your next Birthday party, holiday, or just playing dress up

Ti
Review №26

Wasn’t helpful at all, they need better customer service!! New workers! Something!!

Mi
Review №27

Organized, easy to find everything, and great staff

Ti
Review №28

Nice quiet store. They didnt have everything I needed but I was looking for the impossible so not bad.

Ly
Review №29

I was able to find alot of ORANGE things that I was looking for. I didnt go anywhere else because I knew Party City would have what I was looking for.

Ar
Review №30

Love it always bought all our costumes there affordable

Ch
Review №31

Great staff. Super helpful. Huge selection from costumes to decorations to toys.

Cy
Review №32

My granddaughter loves to go to party city for birthdays.

Sh
Review №33

Not as big of a selection as you would think there would be but the staff is great and we still found everything we needed.

Je
Review №34

Great selection of specialty balloons (at a price). Unfortunately there is a nationwide helium shortage so I didnt get as many as I wanted.

Si
Review №35

Pretty good party shop, a little out of the way but overall good

Mi
Review №36

Hugh selection of party items an toys great for all your part needs

Ci
Review №37

We live shopping here for all our party needs..nice friendly employeesGreat Halloween costumes..way better prices than Spirits round the corner..way way better prices..

Li
Review №38

My 2 year old loves this place

mi
Review №39

Always enjoy goin there

As
Review №40

I was able to find almost everything I needed but the staff was more than willing to help and accommodate me while shopping for my daughters 1st bday party. Please stop and shop there for any event.

Je
Review №41

I was able to find the plates and cups that I needed. Friendly staff.

Sc
Review №42

Good selection of merchandise... A little understaffed tho.. but overall it is what it is

Bo
Review №43

This a one stop party store. They had everything I needed

K
Review №44

Big store, huge variety, something for every occasion, helpful friendly staff

La
Review №45

So many items, if you cant find it here then stop looking

Tr
Review №46

Had what I was looking for, nice & helpful staff

mm
Review №47

Had a great supply of everything I needed. Customer service a bit lacking

Da
Review №48

Well I got home and I wanted to try my shirt on what do I find the sensor still on the shirt

Te
Review №49

Claudia and Rachel are the best! I was a little confused with what I really wanted and these 2 ladies made the visit worth the trip!

Ja
Review №50

Smooth. Easy. Minus the traffic.

Ki
Review №51

One stop shop! Has decorations and candy for all occasions!

St
Review №52

Was searching for some party supplies. Not one of the employees asked me if I needed help as I clearly walked up and down each aisle in search of my theme. Finally I had to stop and ask them, when the person I asked finally stopped stuttering, his coworker answered my question, which totally CONTRADICTED what he was trying to say...not really sure why he had such a hard time telling me aisle 2...

ma
Review №53

Well stocked. Friendly.

An
Review №54

Its an awesome place to shop...

Ka
Review №55

Just got hung up on twice in a row while trying to ask about product availability. Most unhelpful customer service Ive seen in awhile.

Ly
Review №56

IRS ok just dont ask employees for help

St
Review №57

I thought things were overpriced. Ill could just continue to shop online

Lo
Review №58

Loads of fun things

Sh
Review №59

I love this store prices are descent

To
Review №60

Spent 300 and well worth it!!

Pa
Review №61

Very friendly and helpful staff.

Br
Review №62

Wedding favors, everything you could possibly dream of! But only 1 cashier and 10 people in line is why you only get 4 stars.

Le
Review №63

Good place to shop for parties

Am
Review №64

All you need for a party plus more

Ka
Review №65

Its hard to find employees to help you here but most likely whatever you are looking for is within the store.

Je
Review №66

Great variety, decent prices

Ch
Review №67

Employees were very helpful

Gl
Review №68

Exhaustive inventory, friendly staff!

Ka
Review №69

Cashier gave me discount just for being kind to a teacher.

Me
Review №70

I can just about always count on finding whatever I need and even hard to find party items here.

Sh
Review №71

Nice place and very helpful

Na
Review №72

They have just about everything there

Gr
Review №73

Fast and efficient

Am
Review №74

Cool store

Ju
Review №75

Awesome place to shop

De
Review №76

Possibly the worst customer service EVER.

Bo
Review №77

Ok place

Di
Review №78

Great party needs

Ro
Review №79

Not very well staffed but found the things I needed

Mo
Review №80

Have a party time to go party city 😂🤣

Er
Review №81

Always has everything I need!

Sh
Review №82

Never have anything that they have online

De
Review №83

Grate place to shop for catering or parties !!!

Ni
Review №84

Who doesnt love Party City?

Ja
Review №85

So much stuff!

ch
Review №86

Good store

Je
Review №87

Great costume selection

Sa
Review №88

👍

Jo
Review №89

Very friendly staff

mi
Review №90

Its got lots of party supplies

Ja
Review №91

Very slow.

Du
Review №92

The staff here are consistently terrible

ju
Review №93

Nice!

Jo
Review №94

Lots of party ideas

Br
Review №95

Over priced

Br
Review №96

Good

Ma
Review №97

Its okay

Ki
Review №98

Costumes

Be
Review №99

The store is organized & there was good attention from the employees. Thank you.

El
Review №100

Lots of variety

Information
42 Photos
100 Comments
4.3 Rating
  • Address:3140 E Prien Lake Rd, Lake Charles, LA 70615, United States
  • Site:https://stores.partycity.com/us/la/lakecharles/party-store-pc633.html?extcmp=GMBlisting_LA_PC633_organic
  • Phone:+1 337-426-1253
Categories
  • Banner store
  • Party store
  • Candy store
  • Costume store
  • Invitation printing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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