My wife and I visited the store and we found a great electric piano. The service was professional and friendly and we would up buying a Yamaha electric piano. The delivery was yesterday and went smoothly. My wife truly loves this piano. The keyboard has the feel of a real piano and sounds fantastic. The features of playing different music makes the experience wonderful. Bill Jones Music is the place to go for electric pianos and real pianos!

Get place to get not just pianos, but other instruments also. Plenty of great music of different kinds and genre. Nice sales people are there also to help you get a good deal on an instrument, especially a beautiful piano. Go check them out! Youll love what you see!

Great store with very knowledgeable and friendly staff. Love the music classes that are offered and the teachers are great.

Great instructors. My kids abilities have skyrocketed

Great, kind, and helpful people. The teachers are spectacular 😄🙂 they somehow make learning fun!🎸🎹🎻🎼🥁🎶🎵. I LOVE Bill Jones Music.

My daughter has been taking piano lessons here for 5 or more years and we are extremely happy with the progress she’s made since starting. We got really lucky and she has Katie as an instructor and we can’t recommend her enough. She’s been a great teacher and positive influence for my daughter. I highly recommend Bill Jones Music for music lessons and especially Katie for piano. The value for money spent is incredible and everyone is nice and supportive. Highly recommended and great value.

Changing my review due to change in employeesFrom a 1 star to 4 stars.Greatest place in Knoxville for selection of music as well as other services.---Good selection of music.... Barbara (sells music) is very rude. Makes it not worth coming in.

We needed to move a piano from one house to another and Bill Jones Music was very helpful and accommodating. They told us what it would cost, when they would be there and there were no surprises other than a stress free experience. We used Bill Jones based on reputation and can see the level of customer service they continue to deliver in order to maintain the excellent reputation they have earned. Thank you to the staff at the store and especially Bill and the two excellent, experienced movers they sent, Burke and Jason. They had loaded, moved and set the piano in place faster than I could have imagined and we greatly appreciate all of you at Bill Jones Music.Thank you

My daughter has taken piano from Barbara Nichols at Bill Jones for 4 years and there arent words to express how highly I recommend her for your student. She is a gifted player, and excellent at explaining the work you need to do. The studio space at Bill Jones Music is lovely, and when we bought our first piano from them we got an excellent deal!

We bought a piano from this store in Knoxville. Daniel Owens was very helpful throughout the process. His experience and knowledge about Yamaha pianos helped us make the right choice for our family.If in the market for pianos, go to Bill Jones and ask for Daniel!

The customer service is excellent! Everyone is helpful, friendly, and experienced. Highly recommend!

Daniel was very knowledgable and offered great customer service. Great place to see if you want to spend the big bucks for professional model Yamahas. Great delivery service too.

These people were absolutely phenomenal and I recommend them to anyone who wants professional experience and peace of mind with their purchase. They blew my mind with their customer service.

Nice place to buy

I had the most horrible experience with this place. In particular, the owner (Bill Jones) made some very racial and rude comments when my wife was talking to a saleswoman. There was no way we can make any purchase under the circumstances ... The saleswoman explained to us that he was just having a bad day, but we were still shocked that he would take it out on the customers.

Best music store in Knoxville. Knowledgeable and helpful staff.

Love my music lessons !

Great place

Terrible experience