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Basin Tire Service
3313 Washburn Way, Klamath Falls, OR 97603, United States
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Basin Tire Service
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Je
Review №1

Amazing super friendly service. From the phone call to arrival everyone was so friendly and helpful. Helped save our vacation with our travel trailer that lost a wheel & tire driving through Sacramento. Had a wheel/tire for our replacement spare at a great price. Fixed our hub seal as well. Super experience all the way around. Also got a great recommendation to visit Lava Beds! Thank you so much!

Ro
Review №2

Id like to thank Kevin and Luis for helping dreams come true. Used wheels and tires available here. Its no doubt how busy it gets with the affordable quality to offer. If I could give more then 5 stars this is one place I would. Excellent customer service home town atmosphere. Thanks Basin tire service.

Le
Review №3

I wish these guys werent far away because Id keep coming back if I could.Had a hell-of-a-screwover at Pegoraro Auto Repair in Vancouver, Washington. Those guys sent us off worst than we came in and put myself and my second drive in danger 4 hours after leaving Peg.Joe - with just 10 days left from retirement - welcomed us despite the busy day and managed to problem solve quickly with the team about what was happening. They found out that Peg didnt do the job like they should have and not only fixed our skoolie, but called Peg Auto Repair to confront the issue. Joe and the other men walked me through all the parts and reasons why they were doing what they were doing. I learned so much and felt really cared for. They could have shooed us off, but they saw we really needed help and treated us like part of the family. Forever grateful. This was more than a repair, it really showed how great a community can be.

Ci
Review №4

We had a trailer tire blowout in the middle of highway 97. After trying to locate help for over 1 hour,we called Basin tire. They not only found us in the middle of nowhere.Will changed out our trailer tire to a different rim in the 90+degree heat. Will was professional and fast! Great big thank you to Will and Tim!

Ad
Review №5

I was told approx 45 minutes. i waited and waited while people who came in after me came and went. it took almost 3 hours to get a tire change from snow tires back to my regular tires. I then find out not only did they they take 3 hours but they damaged a wheel stud and didnt put a lug nut on. It was NOT like that before coming here.

Te
Review №6

I love Basin Tires, when we needed tires we shopped around. We got a written estimate from the chain store tire shop here in Klamath. Went as far as making an appointment with them. I was looking at the estimate and noticed the tires were not the same size as what we had on the vehicle.That’s when I called Basin Tires for a estimate, the estimate was for the same size tires we had.When I called the chain store they said they could order the right size and the estimate would be over a $100 less than estimate they gave us.I told them to cancel our appointment since Basin Tires wasn’t trying to over sale us tires.Since then we have gone back to Basin Tires for a alignment and wheel bearing and will continue to be our go to place. We bragged so much about Basin Tires our nephew bought a set of truck tires when visiting from California 😁

Ma
Review №7

Got me in quickly. They were very busy so it took a couple hours but they did a good job.

Py
Review №8

Best tire place in the basin. Front personnel always helpful and never pushy.

Ph
Review №9

Im so sad to give this review. This has been such a good business over the years. Amazing service great people but the wait times are getting out of hand. Just today I dropped my sisters car off at 1130 checked back in at 130 and they hadnt touched it. Still another two hours until it would be done. Parking is ridiculous and tight. I called a competitor and they said my car would have been in the next bay being worked on in 5 minutes. Unfortunately Ill be taking my business elsewhere.

Ka
Review №10

Absolutely fantastic service. When I found myself with a flat on vacation in a Rental, I had to call around to 6 tire shops to find the right size tire. Not only did Basin Tire Service have the right size, they installed it after-hours on a Friday for a very reasonable price. Nothing but good things to say about James (the professional who helped me) and Basin Tire Service.

Vi
Review №11

Basin Tire has been my tire shop for over 20 years; I keep coming back because of the quality products they offer, expediency of service, their honesty and competitive pricing. I trust their advice & in all these years they’ve never steered me wrong! Last but not least, they’re locally owned and operated... it’s important!

Wa
Review №12

Basin Tire is my go to tire and stuff like brakes front end work like that, its the best work and quality parts. Integrity is hard to find these days, so I dont go looking I go to Basin Tire.

Ky
Review №13

I was extremely impressed with my entire experience here. This was the first time I have ever lifted a truck and the sales associate was extremely helpful in helping me pick a lift kit and tires. They are very reasonably priced and work was done quickly and as far as I can tell very well! Will definitely recommend this place to anyone who is looking for lifts, wheels, or tires! (6 BDS lift, 20x9 fuel tinted black blitz wheels, and 36 BFG KO2s)

gr
Review №14

Very helpful people and finish on time,for sure I will came back when I need tire repair.

Da
Review №15

They fixed both of my flats and didnt even charge me. Did phenomenal work. Great customer service to boot. I highly recommend this place.

K
Review №16

Honest people and good work. Best spot in the basin.

Ra
Review №17

Great folks, great service. Bought new and used tires/wheels from them. Bought used studded winter tires for my wifes Tahoe and they had better tread, than her summer tires!

Ju
Review №18

Basin tire shop this shop has a friendly staff that communicates from start to finish & also makes recommendations to help there customers vehicle running right fair pricing thank you to all at basin tires highly recommend them they are a five star shop

St
Review №19

There great but appointments are booked out far

Ph
Review №20

Excellent service excellent product strongly recommend

Jo
Review №21

From out of town visiting family in Klamath Falls, had a tire issue. Basin tire went above and beyond to get us 2 new special tires and not delay our departure. They even had a guy go to fed ex hub to pickup tires.

To
Review №22

Short and to the point. No BS. Products for all budgets.

yv
Review №23

Efficient work with great price, thank you so much for the great work under todays hot weather.

Ma
Review №24

Awesome guys. Was going to drop off my flat tire, they fixed it right then and there. Not only did the fix it the put on for me!!!! Fantastic service and quick

re
Review №25

I was working with Kevin regarding winter tires for my 07 Ford Focus. He answered all of my emails very professionally and when my husband came into get the tires on my car Kevin realized they delivered him the wrong tires. Instead of asking us to come back later he gave us the ones that came in at the same price as I was quoted. They even put the tires we wanted to keep into bags as not to get our car dirty I am extremely impressed with his professionalism. I will definitely be going back

Gr
Review №26

I have been getting all my tires here for years. Excellent choice for all types of tires. Friendly helpful staff.

dj
Review №27

For the best customer service easy explanations on service PRICES LOWEST in town.

Jo
Review №28

Waited two hours for a patch and a used tire😅 wat a joke.

Ca
Review №29

Very good quick service. At a reasonable price

Ra
Review №30

The only tire place I will deal with in Klamath Falls. They even came out to my disabled RV to change the tires for me. I didnt need to deal with a tow truck at all. Their prices are very competitive and they have a Military/Veterans discount too. Im always satisfied with my purchases there, and I have brought them my friends as new customers.

La
Review №31

As alway very helpful and budget friendly 😊

Je
Review №32

Always great service. Very nice people.

Wa
Review №33

Locally owned and probably the cheapest place in town for tires. They honest and give great service.

Ka
Review №34

Great customer service!! Usually quick with getting tires done!!

st
Review №35

Best tire shop in town that being said be prepared is always busy

sh
Review №36

Huge thank you to basin tire for getting me in and out the customer service was amazing along with the prices. Highly recommend!

Ch
Review №37

My service was excellent they got me in early and got my car done with professional service you want as a customer

Da
Review №38

Ive gone too many tire shops for one thing or another and none are anywhere near the level of service knowledge, experience, or service we get at Basin.

Sh
Review №39

Good an fast service. Got it done in timely manner. Good customer service

Di
Review №40

Highly recommend Basin Tire! They have taken care of me and my automotive needs for over 20 years and I wont go anywhere else. Polite professional staff and they stand by their quotes. They listen to what I need and offer the best alternatives.

Da
Review №41

Bought New studded Tires went back the second day . They were Mounted and Balanced out the Door in just over an Hour and Great Buy.

Ro
Review №42

Great as usual.

Ma
Review №43

Good people and great customer service, cannot ask for better.

Cl
Review №44

Great prices, not enough parking space, but worth the Long wait during peak times. The employees are helpful and friendly.

Le
Review №45

Wonderful place, friendly, willing to go the extra mile for customers

Ja
Review №46

I felt a really need to leave a review for the service provided by the people of Basin tires. So, a little bit about us. We live in our late 80s RV, towing a flatbed trailer w/ my 01 f150 4x4 on it. So, heres the story. We were driving down the road when one of our rear passenger side tires blow out(didnt know at that time). So, we kept driving because we didnt notice a difference in the way it drives. We got to the destination we were heading to and found out the tire had a big hole in the side wall. So, I had to pull out the spare and replace it. But, the spare was different size and was making a strange sound going down the road. So, we called around to find a good used tire with pricing around $100-150. But, we got a hold of Basin tires and with luck found a tire for $60 w/balance & mounting included, they even took the old tire. Now, for the part that I really want to share this tire was probably 90-95% tread. And, the guy helping us went well above a standard service. Not only did he check all the tires for wear & pressure. He check the airbags & aired them up. He also checked and aired up the tire on my trailer. He also advised me of some issues with some of the current tires on my both. He also noticed that one of my wheels on the trailer was a little bent and insisted on fixing it. All of this for no extra charge. We fully plan on Basin tires being our tire headquarters from now unto the future. Thank you so much for the awesome service.

Wi
Review №47

Been doing business with Lewis and Tony for I dont know how many years theyve always give me the best deals let me know when things were in stock and I appreciate that theyve always been very clean very respectful and did me in a timely manner thanks guys keep up the great work

Sh
Review №48

Fixed me up with what I needed at a reasonable price...A couple years back got a set of BF Goodrich for my Dodge Dakota; still running them thousands of miles later...today I got a set of tires for my flat-bed trailer...Nice, courteous, and know their business...

Ni
Review №49

Great people, prices, service. Thank you Basin Tire !

Tr
Review №50

A great place who installs tires and other mechanical service.

Ja
Review №51

Not a great experience at all. My first time to the store. I purchased a lift kit, wheels and tires from them. I asked for their advice and trusted their experience On the setup. They spent so much time discussing the wheels with me and nothing else. The service was done and right away my truck had issues. They also mounted one of my brand new wheels with a huge gash in it, it had been covered up with black sharpie. I let them know right away and they ordered a new wheel for me. The truck did not drive straight and had a bad shake. They rebalanced the tires and but did not check the alignment. This was after leaving my truck with them an entire 8 hours. Finally I had to go to Les Schwab and pay to have an alignment done. They also had to fix a TPM sensor that was damaged by Basin. I drove the truck for months with it shaking. Finally I contacted the lift company myself and was told the lift Basin installed was not supposed to be on my truck and would cause damage. I let Basin know what I found and they immediately started arguing with me. They told me they weren’t going to help me moving forward so I had to contact the office manager. They are replacing my lift and a CV axle damaged in the process but argued with me right up to the end. My truck literally had 5k on it when I took it in. I have owned many different trucks over the years, all of them lifted. I have never had so many issues or been treated this way by any shop I have dealt with. I had to rent a car as this is my only vehicle so they could fix their mistake. I purchased new struts for the front and asked they set them up a specific way. Guess what, they argued that too. I was left following their advice yet again so they could not blame any issues on this moving forward. I will most likely have to take it to another shop after and spend more money to have this done later. I will not use them in the future and will not recommend them to any friends and coworkers. Horrible experience, the worst I have been through in the 28 years I have been customizing vehicles.

ch
Review №52

My sister needed tires brakes and rotors and they really gave us a good deal and we really appreciate what they did for us thank you base and tire

Sk
Review №53

My toy hauler blew two tires on the side of the road and I was able to get my tire to them and they came out to my car, took my tires fixed them with in 20min. Did charge me an arm and a leg, super nice customer service!!! I would recommend them to anyone, i don’t live in Klamath falls but I wouldn’t hesitate to stop there again!

Ke
Review №54

Great service, great prices, helpful and knowledgeable staff. This is the second time we bought tires at Basin Tire, and it wont be the last! Thank you.

ve
Review №55

Too busy! AlwaysHard to get in

Be
Review №56

Kyle promptly drove out to meet us when we blew out a tire on our bus. He was clearly knowledgeable in his trade and especially about about different large tire types. Since we don’t live nearby, he gave us advice on what to do if this happens again. He worked hard to get us back on the road. Thank you, Kyle and Basin Tire Service. Friendly staff and top notch service!

An
Review №57

Absolutely wonderful people there! We were driving from WA to NV. We had chains but the snow storm was just too much. They set us up with studded tires and even though they were extremely slammed busy, they did everything in their power to get us back on the road quick as possible! Kevins customer service is amazing...all the guys at the front desk we awesome!

Ea
Review №58

Fast service good value.

St
Review №59

Had lowest price on my tire and was able to get it taken care of next morning.Update, had to get another tire, lost debit card, sales guy spent so much time helping me find it and moving cars to look under, another customer helped and debit card was found

Ja
Review №60

Great experience! fixed my problem for a great value. Will not be returning to other tire shops in town, will only be using Basin Tire From here on out!

Da
Review №61

Good price, great service. When all was said and done they beat the major online tire seller. Price was a bit more but after factoring in mounting and balancing the price was significantly better. Plus the service was great. One of the wheels needed work to hold air, I brought it back in and they took care of it. I highly recommend them.

Co
Review №62

Basin Tire consistently provides great customer service. They opened early today and put new tires on my truck. My wife picked up the truck and swapped in the car for snow tires mid day. Then they stayed open late to give the car back.The lobby was full at open and close, and I got a smile and individualized service both times. Thanks!

Lu
Review №63

Basin Tire has always taken great care of us and our vehicle tires. They may tend to always be busy but that is because they have such great service. I highly recommend them for all of your wheel and tire needs.Thank you Basin tire for taking great care of your customers.

Sh
Review №64

Have done business with Basin Tire Service for years. They treat me very well.

Ka
Review №65

Great service! Took a short time. Great service. Wish I knew the gentlemans name that helped us. Definitely, going back to order new tires when the time comes.

Le
Review №66

Excellent service. Always

Ch
Review №67

I needed a tire, fast,I waited,but Kevin was a great help.Thank you for saving me.

Fr
Review №68

Thank for the great service. We had a blow out on our 5th wheel and brought the trailer here to get it replaced. The service was fast and friendly. They even called the RV repair shop for us as the tire took out the propane lines. The service and friendliness of the staff was amazing

co
Review №69

Outstanding service and selection of tires and wheels. After bad service and bad prices at a competitor Ive gone to Basin Tire twice and wont get tires anywhere else again.

Wa
Review №70

Great service fair prices I was a long time Les Schwab customer but now its great basin they stand behind what they do

B
Review №71

Owner was rude to a customer. He told her that if she had bought the tires from them instead of another shop that her car would have been done sooner. Also said that if she had dropped it off earlier that it would have been done sooner. When I asked her what time she dropped it off, she said around 11. When I dropped off my car at noon, there was a lot of work orders in front of mine. Thats understandable this time of year when were swapping seasonal tires. Plus, they have to follow the rules for the Rona. However, when you tell somebody that it should be an hour or two after dropping off your car and its nearly 5 hours later when finished, thats a problem. Never again. Thats the third tire shop in this small town that has lost my business because they lack customer skills. No excuses.

Be
Review №72

The guys at Basin Tire are awesome people. They are there to help when you come in with a need, no matter how small or big the need is. Thank you Basin Tire for your service.

Ca
Review №73

I went to Basin Tire immediately following a terrible interaction with another local tire shop and asked them what they could do to help me. They were very courteous as I walked through the door and had someone speak to me right away. They dont do price match usually but I thought Id see what they could do. Without me asking, they beat the price match I had found just with their base prices. They also took both sets of my trade-in tires from me and gave me a fair trade-in value. After all was said and done, I paid $85 dollars out of pocket for the exact tires I wanted. Quite the difference from $1000 the other guys were going to charge me to $85. Thank you Basin Tire for fixing my day.

Ka
Review №74

The owner was super friendly, and got a great deal on snow tires/rims. 👍👍

Ch
Review №75

The best tire shop bar none.

Ad
Review №76

I said the office personnel was fine the tire technician had an issue.

Jo
Review №77

These are some of the greatest guys in town. They know their stuff and are very helpful with your tire and vehicle maintenance needs. They go the extra distance to make sure you are taken care of and are happy with their work.Very highly recommend Basin Tire for your tire needs.

Je
Review №78

I have bought 100s if tires for my former employer over a ten year time frame. They were always spot on with service and quality. I am now on my third set of tires for my own rig and will go no where else to buy tires.

Aa
Review №79

Great Prices and Service, give Kevin and the staff at Basin a try you wont regret it.

JD
Review №80

Great service, great price. Always honest and up front about every charge that will be incurred before the service.

La
Review №81

These guys are great i wish they did the works i have full trust in these guys great work great service and just wonderful friendly peopleJames went above and beyond i am so thankful for these guys ....Its wonderful to feel like you can find friendly reliable serviceThank you

De
Review №82

Friendly and willing to do the work. Great prices. Thank you

ro
Review №83

Have been doing business with Basin Tire for over 30 years. Always the best price and great service before and after the sale. You can t go wrong of getting all your tire needs at Basin Tire. Their the Best.

An
Review №84

Got my tires changed and an alignment done. Always great and friendly! Helpful and answer any questions I have! Thank you!

Wi
Review №85

One year ago I bought some new wheels and took them to basin to be swapped out and whoever did the work stole my valve caps and tires were completely out of balance and ended up taking them somewhere else. Today go in for some tires and I asked if they had maybe some used 15 inch tires and the guy was a total douche and just said “nope” so I proceeded with a “nothing?” And he said “nope”. This guy didn’t even try to sell me new tires just said nope and showed me the door. Basin won’t get another penny from me.

Ga
Review №86

Basin tire is a very reputable business they keep their word

Mr
Review №87

Fast an easy goin service advisors...being from out of town an not knowing where to get truck tires this was a recommendation from many of the local,they were absolutely right...

Ja
Review №88

Basin Tire is a gem in a field of tire outfits. They were very courteous and had exactly what I came for. They went beyond the extra mile for this customer. I would recommend them to my friends and family any day. Job well done, guys!!!!! 🐘⭐⭐⭐⭐⭐⭐⭐⭐

Un
Review №89

Kevin and his tire gang are hard workers...great work ethic at Basin Tire..wonder why its always busy? Good service... thanks again Kevin

je
Review №90

The best place ever!! They have reasonable prices, trustworthy and just great people who work there. Once they came to my house to fill my flat tire and made sure I got To their business safe. Just recently my daughters car was in great need of getting fixed and after they got done fixing it they went and dropped her car off for her, she was way to sick to go get it. All I can Say is they are wonderful and even though we live far away theyve still been so helpful.I hope I can Find a car business like this one where we live now. Thank you Basin Tire you are seriously the best!!!

Su
Review №91

More tires in stocks than you can believe.

Ed
Review №92

Always do a great job. Kevin and the staff are the best.

Sh
Review №93

These guys are great! Had truck problems on vacation while pulling a trailer with the family on a Sunday and most mechanics were closed or couldnt help. Not even tire related, but the staff helped without question and had us on our way quickly with a solid temporary fix that got us to our destination and home over 1600 miles.

Pa
Review №94

A neighborly atmosphere, very helpful & knowledgeable!I have been a customer for many many years & have purchased all my street, snow tires, new & used wheels, plus batteries & windshield wipers! Always advise family members, friends & work company officials to try it out. Its a good place!

XC
Review №95

Best place in Klamath for tire repairs and etc.

Ci
Review №96

I am so glad I stopped by here. They were completely honest with me and I walked out extremely satisfied. They also gave me a quote on a new set of tires including installation and I was surprised by the affordable prices. Thank you so much for helping me out! I’ll for sure come back if I ever need anything.

Po
Review №97

They are so honest! Treat their customers with coffee and popcorn! New or used tires no problem. Keep their word. Do lucky to have them in town. Best of all they care and honor our Military!!!

Ro
Review №98

Ive found on every occasion doing business with Basin Tire it has been a fun time. All the employees are great. In my opinion their service and pricing is a great value.

Ka
Review №99

Basin tire is a fantastic place to purchase tires from. Theyre extremely helpful and genuinely care about their customers. Whenever Ive had a problem with my tires theyre incredible about fixing it. Even ten minutes before closing they still accepted my car and did what they could to fix it and get me back on the road. I really appreciate having a place like this in town!If I had one item of criticism it would be that they sometimes over torque the lug nuts and not even my impact driver can get it loose.All in all this place and its employees are incredible and highly recommended!

Kl
Review №100

I love Basin Tire since everyone in this shop is willing to help out when you need it. I was told they wont cheat you at Basin Tire by another tire shop in town who didnt have the tire in stock I was looking for. Thanks Basin Tire for being HONEST AND FRIENDLY!!!

Information
51 Photos
100 Comments
4.7 Rating
  • Address:3313 Washburn Way, Klamath Falls, OR 97603, United States
  • Site:http://basintireservice.com/
  • Phone:+1 541-883-8146
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
  • Used tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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