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Best Choice Appliances
2646 N Orange Blossom Trail, Kissimmee, FL 34744, United States
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Best Choice Appliances

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Jo
Review №1

If you are need of an appliance, this is the spot. They have amazing prices, knowledgeable workers & offer exceptional customer service. You will not regret it.

An
Review №2

I bought a dryer about two month ago from Best Choice Appliances. Not one issue whatsoever. It is still running super hot and strong. Everyone there is super nice. I also went ahead and paid the little extra for the delivery and installation, well worth it. I definitely recommend checking out Best Choice Appliances. They have a good inventory and fair prices. I promise you will not regret it.

Gi
Review №3

Bought a fridge from here about two years ago, no complaint!! Fridge was in great condition, and for a great price. I just purchase washer and dryer and remain with the same opinion.. Awesome service!

Se
Review №4

Test your luck and hope yours last longer!I bought fridge, dishwasher and stove from the store and the fridge and dishwasher broke down shortly after their 60 days warranty period. They came out to fix the fridge for a fee since it just passed the warranty period and said it was my electric problem causing a burn to the board which is hard to believe as I’ve never had that issue with any other appliances. I had to buy a small fridge to keep all the food until they could come out fix. Now I have a problem with the dishwasher just a couple of weeks after dealing with the fridge. Fixing it would cost me more than I paid for it. I’m going to Lowe’s to buy a new one. I hope my stove lasts 🙏🏼

st
Review №5

I am a landlord n have been coming here to purchase appliances for yrs! Great prices ! Great service I highly recommend this company

Sa
Review №6

Great appliances, great service at great prices.

Re
Review №7

We were coming to Florida for a twelve day vacation. We were looking to rent a refrigerator for that period. We were suggested to call Best choice Appliances.I spoke to and made the following arrangements with Maribel:She said they dont rent the appliances, but what they would do is sell us a used refrigerator for $300 and at the end of our stay, they would, upon inspection of the fridge and being satisfied with the condition, they would buy it back for $100, which in essence would be the same as renting it for $200 for the duration, which would have been satisfactory for us. We had also arranged a pickup date for Friday, April 2, since we would be leaving back home before they would be able to pick it up on Monday. I asked Maribel to clarify if they would actually be working that day because it was Good Friday. She checked and confirmed that they were indeed working and it would be picked up then. They actually charged $372, which included tax, and also included a $50 delivery charge which was never mentioned.The fridge was delivered on Wednesday, March 24.We plugged it in and it seemed to be working fine. The next morning we noticed that it had at some point tripped the circuit breaker and was not working.We reset the breaker and it tripped it again. We called the owner of the house who sent in a technician who tried plugging it in in many other outlets in the house and each time, the respective breaker was tripped.We called Best Choice to ask them to replace the fridge.They sent a technician on Friday March 26, who replaced a broken fan, and plugged it in, and it was working. A few minutes after he left, the circuit breaker blew again.I called Best Choice, but by this time, the store was closed. I was leaving a voice message, when I got cut off mid-message. I called a few times to try to leave a message again but the automated system was saying that the message box is full.We were left with a non-working unit for the next three days. We had to scramble to find neighbors to try to fit things into their fridges and freezers.Best Choice is closed on Saturday and Sunday. Due to religious restrictions, I was not able to phone them on Monday, the Passover festival. On Tuesday, I called and spoke to another girl, whose name escapes me at the moment. I explained the situation to her. She spoke to her boss who said that the first fridge was working perfectly, and they changed it as a courtesy for no charge. But if we want, they will send a technician to inspect the second fridge, and if they find it is faulty, they would deliver us another fridge on Friday, but if they determined that it was working fine they would charge us for a service call. I explained to her that the fridge was supposed to go back on Friday, and since we actually had no use out of it whatsoever, they should come and take back the second fridge and give us a refund. She was going to speak t her boss and get back to me a few minutes later. After a couple hours, I called her. back. She agreed to send a technician.The technician who came was the same one who came for the first fridge. He tried, as we had plugging it into various outlets, some which had nothing else plugged in and each time it blew the breaker.The technician agreed that there is something wrong with the unit and he took it back.At this moment, my bank is showing a pending transaction of $100, which presumably is for the buyback.So we are out of pocket $272 for a refrigerator and its replacement which did not work for day one, and caused us a lot of problems.

Ha
Review №8

Awesome prices and serviceIs great.Every one should buy from this company.Great prices with standards ofExcellence

Ke
Review №9

I reached out to this company when my refrigerator was not working. After discussing the options of having the fridge repaired or replaced, we decided to replace the fridge from their extensive inventory. Their selections and prices are very good, and they provided excellent service. I would highly recommend them if you’re in the market for an appliance or need service.

Ma
Review №10

Repairs and used appliances.Great people and prices

Da
Review №11

Julio was awesome fixed our machine in no time at a great price. Very professional would recommend to anyone in the kissimmee or south Orlando area. Cant beat there prices.

Ma
Review №12

Gabriel was very knowledgeable with servicing and recommending the right dishwasher for our needs and at the best value. I highly recommend calling them for servicing existing appliances and when you are in the market for a replacement. We are extremely happy with the dishwasher we purchased and we will be using them again when we are ready to upgrade our other appliances.

Jo
Review №13

Best Choice Appliances is a great, responsible and honest business. Maribel has a wonderful customer skills and Gabriel is a awesome technician very honest and reliable. I had a very positive experience buying and when I have to repair my washer. I highly recommend this business for shopping and repairs of your appliances.

Ed
Review №14

Great customer service

Ca
Review №15

I’m very happy with their customer service, specially Marimel. She would go that extra mile to find exactly what you are looking for. Best appliance store for sure.

Ca
Review №16

I have been extremely impressed with best choice appliances, the owner Gabriel, my polite and professional delivery/ installer Julio, in store.Luly, everyone working in the Machine Shop..... were outstanding.! I had been given a new electronic clothes washer and absolutely hated it. There was nothing wrong with the machine .I just wanted a basic heavy duty, large-capacity washer. Gabriel had just what I needed, arranged for delivery and installation within 48 hours. I highly recommend Best Choice Appliances.

Hi
Review №17

I been going to this store for over 3 years to get all my appliances and services . They are honest and reliable ! I recommend best choice

Jo
Review №18

Theyve come to my house repaired my appliances and done a good job at a fair price

Lu
Review №19

They were professional and courteous and friendly. I recommend them to anyone.

Am
Review №20

Always a great experience. Yorman Saume is always very friendly and efficient. I have used they’re services 3 times and they’re always on time and reasonably priced.

li
Review №21

Be careful buying here !! I bought a kitchen and a washing machine and it never worked, I took it for a claim and they treated me super badly and they dont want to refund my money

A
Review №22

I’ve been working with Best Choice Appliances for more than 4 years. The customer service is excellent. I would highly recommend for anyone who wants to purchase appliances or need a good service. They are the real deal and definitely can be trusted.

Li
Review №23

Purchased a freezer that worked for 2 months, they took it to service it, had it 3 weeks and delivered it back not fixed. The whole experience was HORRIBLE!! Never buy used appliances......especially from here.

PA
Review №24

Good quality appliances, very reliable and professionals. Highly recommended!!

Ed
Review №25

Best Choice Appliances literally saved Christmas ! A power surge damaged the oven at my parents home just before the holiday. BCA responded to my request for repair as I was waiting for my flight to go visit my parents. The repair was complete, confirmed and invoiced by the time I landed. My families Christmas dinner preparations went uninterrupted and enjoyed by all. Thanks again Best Choice Appliances for your professional and timely response.

An
Review №26

Any issue I have with my appliances, I go to there! Reasonable prices on appliances and fixes. The owners and other employs are polite and easy to understand explanations of the issue. If it a small fix they will just fix it and all you pay is for the part. Only place I can trust in the Kissimmee aria!

Es
Review №27

Great service. Friendly staff

Jo
Review №28

When ever I need any Appliances or need repair I always call to Best Choices Appliances and they always quick response and tried their best. recently on May 24th my washer was not complete the washing cycle and I called them and next day May 25th Friday Gabriel he came morning 11.45am and check all and told me need replace part. so, he said he have another appointment and he will come back again before 5;00pm and replace it. then I was little worried if he cant make it today. then he told me dont worry even today he will late after 5pm he must come back again and replace and fix it. because tomorrow is weekend and Monday is Memorial day. so, until Tuesday you cant use washer will be problem for me. around 4.35pm he came back again with part and replaced and fix it. I was very happy as usual. his wife also always response quickly and friendly taking care at the store. I am highly recommend to all others who needs anything about Appliances. Thank you Gabriel. John

Fr
Review №29

In the 3 years my wife and I have owned our home, B.C.A. has probably saved us hundreds of $$ over calling the big chain stores. I have had them either sell me just the small part I need and fully explain the install or for bigger issues they came to my home. Great crew, fast, friendly and better prices than the chain stores.

MA
Review №30

Great business!!! Very nice Staff and great prices!! I bought a complete set of kitchen appliances in an excellent condition for a low price... A big difference and an excellent way to save money!!! 100% recommended!!

Si
Review №31

Hands down the best prices and service, I dont normally write reviews but the way they handled my washer and dryer purchase was perfect! From the moment I bought them to the delivery and installation... Amazing! Thank you and I cant wait to replace my kitchen hardware, you are on my speed dial!

Jo
Review №32

Dishonest and sleazy business owners and staff. Paid several hundred dollars for a used freezer. Asked prior to purchase if it was tested including interior lights and temperature. Merchant delivered a broken refrigerator and not a freezer. Broken one door refrigerator ran nonstop and had broken light fixture. Merchant tried to challenge the dispute with credit card company and never accepted responsibility.Company was given every opportunity over 6 weeks to resolve it and lies by claiming credit card company would not allow that. Ridiculous and dishonest. Had to pay a third party expert $60 to issue letter to credit card. Not only was the unit wrong and not a freezer, but its repair cost estimate since in ran nonstop was $250.

Da
Review №33

The selection, quality and prices are unbeatable. I got a top of the line Bosch fridge, full stainless convection range with all stainless body and accents and a dish washer and microwave for an amazing price. Great experience!!! Thank you

Se
Review №34

Best appliances store nice Staff and great prices!! A year ago I bought a complete set of kitchen appliances in an excellent condition for a very low price, still working perfect thats why in my need to get appliances for my sisters house I decided to take her there and she got a very good deal! the staff where very professional nice business!

Cr
Review №35

Lowes contracted this company to come fix my dishwasher. They arrived 2 days later than they first told lowes they would be. Then when he did arrive he wasnt in a business vehicle (in fact it was a really run down personal vehicle) and didnt have business logo or anything displayed. He then was asked to give an extra minute bc my dog who is a husky was curious of who was here and wouldnt go upstairs but if he gave me a minute Id have her outside. He said he didnt feel safe in house and turned to leave. I then said again if you give me a minute I will get her outside but as you can see she is not aggressive (door was wide open at this point and she was just standing there not barking or anything aggressive). He repeated he did not feel safe and wouldnt come in house! I called to report this guy and the person I talked to must been related bc she was also very rude and defended him. I would never ever let these people work on anything of mine or let them even in my house the way they portrayed their company. They are very unprofessional!!!

Jo
Review №36

The second hand appliances look rough and salesperson did not seen trustworthy as information given was confusing and not clearly understood so walked out.🙄

Al
Review №37

They are very reliable people they have good service Im very please to do business with them ..... Im glad you there for methanks, freddy

Pe
Review №38

I bought the whole kitchen set up and what a deal I received,from start to finish professionalism was exhibited at all times.i would and do highly recommend this business to purchase any and all appliances needed for your home.not to mention delivery and set up and prompt timing.

cr
Review №39

Me and my wife looking for a stove for the houseI Google Map her storeShe got alot in stockVery patient woman and ask for price she works with you.

Bo
Review №40

Top of the line service. Same day service cost was below quoted priceTheyve got a lifetime customer. never been more satisfied with any repair service company .

Mi
Review №41

It has been an excellent experience buying with them! Highly recomended. Bought a washer and dryer about 6 weeks ago and they have been greate and about 2 weeks ago bought a fridge and so far excellent

Te
Review №42

Great customer service and great prices.

Vi
Review №43

Prices are terrible with customer service to match

He
Review №44

Great communication, service and very reasonably priced. Highly recommend!!!

Re
Review №45

Surprised wifey with a new fridge. Very satisfied and definitely recommend this spot to anyone in need...

Me
Review №46

I would recommend for anyone that need new or used appliances, price very acceptable and the service and installation excellent!!!

Re
Review №47

Great costumer service, good products, Great prices, I definately recommend them.

Ad
Review №48

Amazing appliances and at perfect prices

Ju
Review №49

Its a good store when need of appliances.

An
Review №50

Very bad, they did the appointment almost one week after my call and the send a technician when I said that a was not in my house and they didn’t solve the problem for the same day now I have to wait more days with the washer machine not working! They put the manager on the phone for nothing not even her could do anything about it! They have the fault they should fix it

le
Review №51

Excellent service, the attention is great and their products are like new and respond well to the guarantee and deliveries on time I recommend them 100% I thank Gabriel Montilla for all his attention

el
Review №52

La mejor atención y servicio! Mi horno y nevera mejor imposible.

Me
Review №53

Excellent ... Attentive employees and Marimel is loving..Recommended 100%

Information
51 Photos
53 Comments
4.4 Rating
  • Address:2646 N Orange Blossom Trail, Kissimmee, FL 34744, United States
  • Site:https://bestchoiceappliances.com/
  • Phone:+1 407-518-1770
Categories
  • Appliance repair service
  • Appliance store
  • Used appliance store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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