The lady at the desk was great helped me even look in a book to help me find a cheaper price . With that being said I purchased another product with the money she helped me save on.

Nice people. Had what I needed at a fair price.

Not sure why the rating isnt 5 best service I have experienced in a long time THANK YOU MIKE AND NAPA AUTO PARTS

Great knolageable people

Very nice staff and had everything I needed at a decent price. I will be back!

Got what I needed!

No one to wait on me plus very weak in knowledge to make a hydraulic hose. Whoever owns business needs to make some changes very quickly. Nice people that were there, just no one with a lot of knowledge.

Be nice to everyone who works here.

I have been in the automotive repair business for over 40 years so far, and the last 20 years in the Kingsport area. That being said I’ve been in a lot of parts stores and experienced good and bad service.I appreciate the professional service I receive every time I enter my Kingsport Old School Auto Parts store A REFLECTION On THE STORE MANAGER.On very rare occasions a needed part is not in stock but the staff goes above and beyond to get the part in need quickly.Store is always neat and clean, shelves stocked, competitive prices and great professional service.Wouldn’t think of going anywhere else and when someone asks me where to get parts, it’s always Kingsport Old School.

I had called all the other top name auto parts stores looking for a specific part and been told it did not exist by each one. The top name auto parts stores tried to sell me other parts that I didnt want as well. When I called NAPA the associate knew exactly what I needed and the Kingsport TN store had it in stock! Problem solved with professional and courteous service. Thank you NAPA!

I went over there to save a little money with the understanding that they would help me put a new battery in my truck.. Lol that place is the dumps.. The guy said they were no longer aloud to help their customers do such a thing... Their insurance doesnt allow them to.. I think that as a auto parts store they should take it upon themselves to help customers when needed... Now I have to drive back over there and return a battery so I can get my money back that they had to charge me because they are to damn sorry to help.. I will never go back over there they are nothing but jokes over there, OReilly and advanced auto would bend over backwards to help someone especially if they saw a car load of kids and if told that customer needed assistance, napa cared less if we would have had to walk home or got stranded... Sorry company... I hope yall never need the help,, cause I guess it would go against your policy to help yourself

Knowledgeable, always try to help the customer

Thanks for helping me out with my project today. Good products and good service.

Awesome staff. Very helpful. Go check them out..

Good to get parts. A little expensive and out of the way. But very knowledgeable

Best place and friendest people I have experienced in long time. Highly recommend.

When nobody else can find the parts that I need, Napa almost always comes through. Same goes for specialty tools.

Guy are the best when it comes to providing quality car parts at an affordable price. Friendly staff even gave my kidnap free diecast metal Napa truck!

Got a lot of fittings and parts most others dont.

Great place get parts they really helpful folks

They are really helpful with out trying to over sell you.

Friendly and helpful. Good selection and fast service...

Friendly staff

Very professional staff and you can find all you need.

They have good service and good selection of parts.

Good service high prices

Better than the other auto parts stores.

Under new ownership. Good NAPA parts store.

Best auto place around!

Nice new store

Delivered the wrong parts quickly now theyve caused my repairs to go over by an hour waiting on the right parts.THEIR TWO MILES AWAY!!

Went well out of their way to help me get a part in a time crunch

Very pleased with the service.

Great help and good price

Real Chase Elliott fans only buy from their local NAPA 🏁

Great service

Ok

Best parts in town

Great auto store

Had what I needed in stock

Good reputation

Good