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Nissan Service
5501 E Central Texas Expy, Killeen, TX 76543, United States
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Nissan Service
Comments
Th
Review №1

Good but windshield wipers should nit be $50.

Ro
Review №2

Ive never had a bad experience at this dealership. Thats why my wife and I have purchased 5 vehicles here throughout the years weve been here.

Ph
Review №3

All services completed and service member Jessie was professional! Thanks!

Is
Review №4

Bates Nissan Is One Of A Kind & An Excellent Nissan Dealership.From The Personnel, Service And Everything In-Between, They Tend To Somewhat Go Out Of Their Way To Take Care Of The Customer. Its Very Noticeable And Pleasant, Just To Know That Your Every Need Concerning Your Vehicle Is Maticulously Taken Care Of Without Having To Run Behind Anyone To Ensure That The Job Got Right And Nothing Was Skipped.I Give Bates Nissan A Very High 2 Thumbs Up. Very Good People, In The Right Place, Doing The Right Thing!Keep Up The Good Work Guys ☺️Izzie

Ra
Review №5

Making an appointment by phone is easy. And they are prompt to check you in. Not real happy about the cost but you have to pay for everything these days. They do a thorough job and sometimes go an extra mile like adding windshield wipers at no cost. They have a shuttle that drop me off at home and picks me up when my car is ready. I recommend this over anything Ford does.

Fr
Review №6

Great experience.

st
Review №7

Great customer service bought a used car and got treated like I bought the most expensive vehicle on the lot.

ed
Review №8

Great Service and caring personnel

Sa
Review №9

I like taking my car here. They are so nice and friendly. Never had problems with them.

jo
Review №10

Great customer service, and hospitality...👍👍

Ch
Review №11

We go here for anything to do with our Armada. Its still under warranty so were keeping everything up to date. We do all the oil changes here too. It cost less than going to a quick change place, and they are just as fast. If you need any Nissan work I recommend here.

An
Review №12

Scheduled an appointment over the phone. Informed service writer that I needed to get oil change and brake fluid flushed as part of the scheduled maintenance. I let them know I have my own oil and filter.I show up early for my appointment and the service manager walks out. Doesnt introduce himself, and after hearing my let the person know where the oil and filter were in the vehicle, tells me that due to warranty he cant use my filter. I used to work for Nissan so I know that thats not true. He then walks away.After the service is over and I pay for it I go home and look over the receipt and find that they charged me for the oil that I bought and filter and a tire rotation. I dont even know how they did the rotation because they never asked me for a key for my lug nuts. So I went back and they refunded the oil change and rotation charges.And I now have to go back again because according to another dealership the brake fluid looks as if it hasnt been flushed.So its safe to say I wont be returning for any service or when I buy my next Nissan and a few months when my lease is up.

Eu
Review №13

My favorite place for service and buying a new car, Always Bates Nissian.

Ma
Review №14

Alway helping me with my car.

Aa
Review №15

Very friendly service, no nonsense! Didnt try to undersell, or oversell me either, would reccomend!!

Vi
Review №16

Jordan was great, great guest service skills

Th
Review №17

Had some warranty work done. Quick and courteous. No complaints.

Li
Review №18

Great staff

Al
Review №19

Good people good sirvice.

Ki
Review №20

Service department has helpful staff.

Al
Review №21

Its an ok experience

Da
Review №22

Great service!

Ot
Review №23

Great

Ta
Review №24

Great service

Am
Review №25

Oil change

Ch
Review №26

Wonderful

Information
1 Photos
26 Comments
4.3 Rating
  • Address:5501 E Central Texas Expy, Killeen, TX 76543, United States
  • Site:http://batesnissan.com/
  • Phone:+1 254-699-7181
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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