user
Northern Tool + Equipment
3363 Cloverleaf Pkwy, Kannapolis, NC 28083, United States
Appearance
Northern Tool + Equipment
Comments
Br
Review №1

Bought some equipment for the lawn. Prices were reasonable. Selection was alright. Staff were helpful. No complaints

St
Review №2

Renee went above and beyond to help me find the right tool box for my F350! Even helped me put it on the truck! I wish the world had more folks like her, we would be in better shape for sure! Thanks again Renee, youve got a customer for life!

Da
Review №3

Renee and Jack were absolutely fantastic!!! They went above and beyond to help me. Their customer service was impeccable and the knowledge they gave me in purchasing my transfer tank and pumps is HIGHLY APPRECIATED!!! I couldn’t have done it without you. Thank you and thank you to all the amazing staff that helped me today. !!!

Am
Review №4

It is a nice store, it is clean and they do have a good variety of tools and other outdoor items.

Da
Review №5

Good experience was my first time in that store

Le
Review №6

The staff was great and they had what we were looking for

Jo
Review №7

I enjoy coming to this location and shopping. Everyone goes out of their way to answer any questions. I learn something new anytime I talk to Dan or Jack. Keep up the good work.

Ro
Review №8

Good store. Prices are fair and the people are helpful. Forgot my coupon but they honored it. Good service.

Ry
Review №9

Great place 👌 shout out to management!

Bi
Review №10

I had a wagon break down on me and I went to exchange it. Renee was running the register and was very nice. Thanks for standing behind your product. Will be back.

De
Review №11

Clean and well maintained store. High quality items. The staff there very friendly and helpful..

Jo
Review №12

I ordered a $192 hitch from their store because they did have it in stock. I found a better deal the very next day so I called and canceled my order. Or so I was told. A week and a half later I received a call telling me my hitch had arrived. I told them yet again that I had canceled my order the very day after placing it. I then looked at my bank account and the money was never placed back into my account. So I placed another phone call and was assured the money would be back in my account. This took place a month ago. The money is still not in my account. Absolutely embarrassing. I will be calling you all again tomorrow. And if necessary I will gladly come to the store in person.

Ed
Review №13

Many great tools, just not for automotive kits

de
Review №14

Great store! Love the merchandise and variety od merchandise! Friendly staff, pleasure to shop here!

Ma
Review №15

Tabitha did a great job helping me pick out a new motor for my push mower. She surprised me with her knowledge by covering CCs Cubic Centimeters to Horse Power.

Jo
Review №16

Bought a pressure washer today. Jack is awesome.

Ch
Review №17

Customer service is the best,great team work.

Pe
Review №18

Everyone was so nice and helpful specially Tiffany she helped us so much with building a car ramp for my wheelchair.

sa
Review №19

Great customer service @ this store associates are always available to help when its needed & Ive never got the impression that I was putting them in a bad mood when they are asked to help

Ma
Review №20

Did not have what I was looking for parts for big trailers not small trailers

Do
Review №21

It way good found what I was looking for. Got that a n a few other things . Great prices . Nice people

Dw
Review №22

Excellent customer service as soon as I walked in the door. I was asked if he could help me find what I needed and went above what he had to to help and try and find what I needed. Unfortunately they didnt have it.

Ke
Review №23

Very nice store for the people super nice

ja
Review №24

Im on a wood splitter. I knew what I wanted going into the store. They set me up with everything I needed to get the wood splitter running immediately. It was nice that Northern offers a military discount.

Ke
Review №25

I love the place has a very wide variety of tools and they have them from cheap to the best/ Milwaukee always great service

Mi
Review №26

The best customer service. All of the staff go the extra mile to help get you what you need.

To
Review №27

1st time in the new location, set up really nice, very clean.Staff went out of their way to be helpful.

Ja
Review №28

They have a very good stock of highvis workwear

Ma
Review №29

Came in for the first time to check out what this store has, only checked out a gas canister and didnt touch or buy anything. As soon as I walk out of the store it beeps. I sat down in my car and all the employees run out on their phones, dont know who they were calling so I came out and asked if that was me that triggered the alarm. They said yes and I willingly told them Ill walk through again and was offended by an employee accusing me of stealing something and saying I bet you wont ring this time, so I offered them to look through my car if they believe that I stole something and to check their surveillance cameras, they were just standing there refusing to say anything else. This is the first and last time Im ever shopping at this location!

Ch
Review №30

Had a manufacturing error on a skid sprayer and Brandon the manager was terrific. Very professional and highly appreciated

Mi
Review №31

Purchased a large item on-line that needed to return but allowed me to return it to the store rather than paying $70 to ship.

St
Review №32

Great store... good people

St
Review №33

Had what I needed and more!

Ch
Review №34

Never ever have an order ready on time.

LA
Review №35

Very big store to have all those empty shelves not very impressed

ji
Review №36

Good tools cheap!

La
Review №37

Found exactly what we were looking for. The staff are very helpful and friendly.

Ni
Review №38

Great product selection and great service.

He
Review №39

Very helpful employees

Wi
Review №40

Good clean place friendly people

da
Review №41

Nice people quality tools

El
Review №42

It was okay not so friendly

Mi
Review №43

I like the new location.

He
Review №44

Customer service was amazing!!!!

An
Review №45

I just went to look for something but did not buy anything .. But woe to everything

Information
64 Photos
45 Comments
4.6 Rating
  • Address:3363 Cloverleaf Pkwy, Kannapolis, NC 28083, United States
  • Site:https://northerntool.com/stores/kannapolis-north-carolina.htm
  • Phone:+1 704-782-0758
Categories
  • Tool store
  • Air compressor supplier
  • Hardware store
  • Home improvement store
  • Industrial equipment supplier
  • Repair service
  • Small engine repair service
  • Trailer dealer
  • Trailer supply store
  • Welding supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations